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HOWTO'S

How to Completely Optimize Your Google My Business Listing

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To achieve digital marketing success by leveraging a location-based strategy, most seasoned SEO professionals start at the same place: creating a Google My Business listing.

And for good reason.

Google My Business (GMB) – the free tool from Google that helps business owners manage their online presence across the search engine and its growing portfolio of utilities – offers the greatest impact for brands seeking local exposure.

Features like Google’s Local Search results (shown in the screenshot below), which break out with a list of nearby businesses and much of the pertinent information needed to find a specific business (e.g., address, business hours, category, reviews) and potentially buy something, further emphasize the need for a GMB listing for both new and established businesses.

Google Local Search results break out to offer the most relevant business information in your area

Google’s Knowledge Graph also utilizes verified Google My Business information to help generate details for its database about businesses and related entities that are relevant to specific searches.

Once a new listing is created, a Google Maps location is then generated that synchronizes with traditional Google Search for easy access and searchability.

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It certainly helps that the clear majority of organic searches come from Google (around 90 percent for worldwide search engine market share), further illustrating the value of a GMB listing.

Use this guide to ensure you’ve completed your Google My Business listing correctly, and optimized all possible facets of the tool to get the most leverage for your business on Google and third-party platforms that use the Google Maps API to generate location information for users.

Basics of Google My Business

If digital marketing is a somewhat new endeavor for you and your business, there are some basics to recognize to ensure you fully understand Google My Business and the value it offers.

First off: yes, using Google My Business is free. And, no, a GMB listing doesn’t replace your business’s website.

Google My Business complements your existing website by giving your business a public identity and presence with a listing on Google, the most popular search engine in the world.

The information you provide about your business can appear in Google Search, Google Maps, and on Google+.

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If you’ve previously used certain Google tools to complement your business, or your business has been operating for a while, chances are your business is already listed on Google My Business.

Google Places for Business and the Google+ Pages Dashboard were the best ways to manage your business information previously, but both have automatically upgraded to Google’s universal platform, Google My Business.

Starting Your Google My Business Listing

First step to getting your Google My Business listing up and running is to actually conduct a Google search to ensure your business doesn’t already have a GMB listing.

If your business has been around for a while (several years or more), it’s likely it already has a GMB listing and you just need to claim it.

Once successfully claimed, you can manage the information just as if you started the GMB listing yourself years previous.

Head over to the Google My Business page for adding and claiming GMB listings and enter your most important business information (business name and address) to ensure your business doesn’t already have a listing that you need to claim.

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If there is already a listing for your business, it will notify you.

It may also notify you that someone else already claimed your business. If that happens, follow these steps.

Create or claim your Google My Business listing to help improve your local search visibility and performance.

Fill out the remaining input boxes with your business details, ensuring everything is accurate and grammatically correct (capitalize your business name, street names, etc.).

Be sure to find the best relevant category for your business (there are a lot of variations to choose from).

The last option listed asks if the business being created delivers goods or services to customers at their location. This is valuable for many businesses that operate away from their brick-and-mortar headquarters and, typically, at the home or business of the customer (cleaning services, construction companies, pest control, other home services, etc.).

Add or Edit Service-Area Business Details

To add or change your service area details:

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Sign in to Google My Business and make sure you’re using “card view.” If you’re viewing your locations as a list instead of cards, switch to card view by clicking the cards icon on the right side above your locations.

  • Choose the listing you’d like to manage and click “Manage location.”
  • Click Info from the menu.
  • Click the “Address” section.
  • In the window that appears, select “Yes” next to “I deliver goods and services to my customers at their locations.”
  • Enter your service area information. You can set your service area based on the ZIP codes or cities that you serve, or in a given area around your location.
    • Select the box next to “I serve customers at my business address” if you want your complete address to appear on Google and your business location is staffed and able to receive customers during its stated hours.
  • Click Apply to save your changes.

Set the service area on Google My Business to establish where your business is willing to offer goods and services

Verifying Your Google My Business Listing

Once you have submitted your business info and your service area (if applicable), you’ll need to verify your listing. This is crucial for the visibility and performance of your business listing.

It’s probably easiest to verify your listing by mail. By doing so, Google knows the address you’ve provided as a business address exists and you receive mail there.

This helps Google weed out the false listings that will only misdirect users and derail the usefulness of Google Search and Maps, among other tools.

It’s important to recognize that Google won’t display your business or its edits until the business is verified.

You also can’t access any page insights/analytical information or business reviews.

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Verification typically takes less than a week, in which Google will send you a verification code postcard that, once you receive, you verify with the enclosed code and your business will officially be live.

Publishing Your Google My Business Listing

It’s important to use all resources Google My Business offers within its listing details to get the most out of your business locations.

Some basic but crucial tips for optimizing your listing:

Enter Complete Data for Your Listing

Local search results favor the most relevant results for searches, and business offering the most detailed and accurate information will be easier to serve in search.

Don’t leave anything to be guessed or assumed; make sure your listing communicates with potential customers what your business does, where it is, and how they can acquire the good and/or services your business is offering.

Include Keywords

Just like traditional website SEO, Google uses a variety of signals to serve search results, and including important keywords and search phrases to your business listing will be incredibly helpful, especially since your business website is listed directly within your GMB listing.

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Keep Business Operating Hours Accurate

It’s important to enter your business hours, but equally important to update them whenever they change.

Google offers the ability to customize hours for holidays and other special events, and it should always be used to keep your site accurate and users happy.

Add Photos

Photos help business listings’ performance more than most business owners and marketers probably expect.

Businesses with photos on their listings receive 42 percent more requests for driving directions on Google Maps and 35 percent more click-throughs to their websites than businesses that without photos, according to Google.

(Keep reading for more GMB photo tips.)

Manage & Respond to Customer Reviews

Interacting with customers by responding to their reviews illustrates that your business values its customers and the feedback that they leave regarding it.

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Positive reviews are going to have a positive effect on potential customers when researching your business, but they also increase your business’s visibility in search results.

Encourage customers to leave feedback by creating a link they can click to write reviews for your business.

Photos for Your Google My Business Listing

The most important piece of imagery in your GMB listing is obviously your profile photo. There likely won’t be an image that gets more exposure, and there likely isn’t one that will have more of an impact either.

Your business profile photo should not be the brand logo itself, but of something appealing and encompassing of the brand, what it stands for, and/or what it offers.

Other types of images that should be added to your GMB listing are:

  • Logo image: Google recommends businesses use their logo to help customers identify your business with a square-sized image.
  • Cover photo: Cover photos should really showcase a brand page’s personality. It’s the large photo featured at the top of the brand’s Google+ page, it will always be cropped to fit a 16:9 aspect ratio.
  • Additional photos: Other, different kinds of photos are used to spotlight features of your business that customers consider when making purchasing decisions. These photos will differ and are dependent on the kind of business you manage. These photos may include the goods and/or services your business offers, business staff working and/or assisting customers, the interior and exterior of the business, and other general photos that summarize the business and what it can do for its customers.

All photos should follow Google best practices:

  • Format: JPG or PNG
  • Size: Between 10KB and 5MB
  • Minimum resolution: 720px tall, 720px wide
  • Quality: The photo should be in focus and well-lit, and have no alterations or excessive use of filters. The image should represent reality.

Monitoring Your Google My Business Listing Insights

Over the last several years, Google has made tremendous strides with available analytical data for Google My Business listings.

Now called Insights, Google offers businesses a different way to understand how customers interact with business listings, including:

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  • How customers find your listing.
  • Where customers find you on Google.
  • Customer actions.
  • Direction requests.
  • Phone calls.
  • Photos.

How Customers Find Your Listing

This section of Insights shows how customers found you in a “Direct” search (they searched for your business name or address) versus a “Discovery” search (they searched for a category, product, or service that you offer, and your listing appeared).

These sections have the following labels in bulk insights reports:

  • Total searches.
  • Direct searches.
  • Discovery searches.

Where Customers Find You on Google

This section shows how many customers found you via Google Search or Google Maps.

Beside “Listing on Search” and “Listing on Maps,” you’ll see the number of views your listing received from each product in the timeframe you’ve selected. According to Google, “Views” are like “impressions” on other analytics platforms.

To see how many people found you on a particular product on a particular day, place your cursor over the appropriate segment of the graph on the day you’re interested in.

These sections have the following labels in bulk insights reports:

  • Total views
  • Search views
  • Maps views

Customer Actions

This section shows what customers did once they found your listing on Google.

“Total actions” gives the total of the following types of actions that customers took on your listing:

  • Visit your website
  • Request directions
  • Call you
  • View photos

The following labels are available as reports in this reporting section:

  • Total actions
  • Website actions
  • Directions actions
  • Phone call actions

Direction Requests

This part of Insights uses a map to show where people are that are requesting directions to your business.

Your business location is identified on the map and some of the most common spots that people request directions to your business from are shown.

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It even breaks the total number of direction requests down by city or neighborhood.

Phone Calls

This section shows when and how often customers called your business via your listing on Google.

At the top of the section, “Total calls” gives the total number of phone calls for the selected time frame.

The graph offers the ability to view trends by phone calls by either day of the week or time of day. This lets marketers and business operators know when customers are most likely to call after seeing your GMB listing.

Photos

Lastly, GMB allows you to examine how often your business’s photos are being viewed with the “Photo views” graph and “Photo quantity” graph.

There are also lines on the graphs that compare your business’s photo data with photo data for other businesses similar to yours.

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Section of this reporting component includes bulk insights for:

  • Total owner photos
  • Owner photo views
  • Total customer photos
  • Customer photo views
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AFFILIATE MARKETING

How to Add Affiliate Disclosure for Each Blog Post Automatically

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How to add affiliate disclosure for each blog post automatically

Do you want to add an affiliate disclosure for each blog post automatically?

Affiliate marketing is one of the easiest ways to make money online. However, if you don’t disclose your affiliate links then you could end up in legal trouble.

In this article, we will show you how you can add an affiliate disclosure to all your WordPress blog posts.

Why Add an Affiliate Disclosure to Each WordPress Blog Post?

With affiliate marketing, you earn a commission every time someone clicks a referral link and makes a purchase. It’s a great way to make money online blogging with WordPress.

However, you must make it clear that your links are paid advertisements by adding an affiliate disclaimer. That just means posting a short notice explaining what affiliate marketing is, and that you get money from talking about the product or service.

Many countries have laws about failing to disclose paid endorsements. For example in the United States, you might get a fine from the Federal Trade Commission. You may even end up banned from reputable networks such as Amazon affiliates.

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Even if you don’t get into legal trouble, customers who click on undisclosed affiliate links may feel tricked and stop visiting your WordPress website.

How to Add an Affiliate Disclosure to Each WordPress Blog Post

One option is to publish the affiliate disclaimer on its own page, as we do on WPBeginner.

The WPBeginner affiliate disclaimer page

You can then add a link to every page that features an affiliate URL. This may be a good choice if you have a longer disclosure and don’t want to distract from the post’s content.

If yours is short, then you can often add the full text of the disclaimer to every post.

An example affiliate disclaimer on a blog

No matter which option you choose, you can save time and effort by adding the affiliate disclosure automatically. Simply use the quick links below to jump straight to the method you want to use.

Pretty Links is one of the best affiliate marketing plugins that can automate all your affiliate activities, including adding a disclosure.

Pretty Links comes with an advanced auto-linking feature that allows you to enter the keywords or phrases that you want to turn into affiliate URLs.

Every time you type this word or phrase, Pretty Links will turn it into an affiliate URL automatically. Even better, if you have created a disclosure notice page, Pretty Links can also add a link to it in the post.

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For example, if you add “MacBook Pro” as a keyword and then use that phrase in a new post, then Pretty Links will automatically turn “MacBook Pro” into an affiliate URL and add a link to your disclosure notice page.

An affiliate disclaimer, created using Pretty Links

Note: Pretty Links won’t insert the disclosure link if you only add affiliate URLs manually. It only works when a post uses automatic keyword linking.

To get started, you’ll need to install and activate Pretty Links. If you need help, then please see our guide on how to install a WordPress plugin.

Upon activation, go to Pretty Links » Activate. You can then add your license key to the following field: ‘Enter Your Pretty Links Pro License Key.’

Activating the Pretty Links WordPress plugin

You can find this information under your account on the Pretty Links website. After typing in this information, click on the ‘Activate’ button.

With that done, you’ll need to go to Pretty Links » Add New and then add the first link you want to manage using the Pretty Links plugin.

For detailed step-by-step instructions, please see our guide on how to cloak affiliate links on your WordPress site.

How to cloak an affiliate link in WordPress with Pretty Links

After that, click on the ‘Pro’ tab. In the ‘Keywords’ field, type in each word or phrase where you want to automatically insert this affiliate URL.

Simply repeat this process for all your affiliate links.

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Adding keywords to the Pretty Links affiliate linking plugin

Every time it adds this affiliate URL, Pretty Links will also add a link to your disclosure notice.

The next step is creating the disclosure notice page that Pretty Links will link to. Simply go to Pages » Add New. You can then type in your affiliate disclaimer and add any categories or tags that you want to use.

An example affiliate disclaimer

When you’re happy with your disclaimer, publish the page to make it live. It’s a good idea to make a note of the page’s URL, as you’ll need it in the next step.

Once you’ve done that, simply go to Pretty Links » Options. Then, click on the ‘Replacements’ tab.

Pretty Links' auto-linking and replacement settings

Here, check the ‘Enable Replacements’ box if it isn’t already selected.

After that, check the ‘Link to Disclosures’ box. In the ‘URL’ box, go ahead and enter your affiliate disclosure URL.

Pretty Links Disclosure Notice

By default, Pretty Links will use ‘Affiliate Link Disclosures’ as your link’s text. However, you can change this to anything you want by typing into the ‘Text’ field.

You can also change where Pretty Links adds the affiliate disclaimer link. By default, it shows the URL at the bottom of the post, so it doesn’t distract visitors from the post’s content.

Another option is to add the disclaimer to the top of the post. This is where we include it on WPBeginner.

WPBeginner Disclosure Notice

This lets visitors know the post contains an affiliate link before they start reading, which is a good way to build trust with your audience. However, some people may see the disclaimer and decide not to stay on the page, which can increase your bounce rate.

You can also add the disclaimer to both the top and bottom of each post. This may be a good idea if you write very long posts, but most sites don’t need multiple disclosures per page.

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To place the affiliate URL, simply open the ‘Position’ dropdown and choose Bottom, Top, or Top and Bottom.

Changing where an affiliate disclaimer appears on your WordPress website

Once you’ve done that, just scroll to the bottom of the page.

Then, click on the ‘Update’ button.

Saving your Pretty Links settings

Now, Pretty Links will add an affiliate disclosure link every time it auto-inserts an affiliate URL to your posts, pages, or custom post types.

Method 2. Add Affiliate Disclosure Using WPCode (More Customizable)

Sometimes you may want to add the affiliate disclosure to different areas of every blog post. For example, you might show the disclosure after you mention each affiliate product for the first time.

In this case, you can create a shortcode that adds your affiliate disclaimer. This gives you complete control over where the disclosure appears, without you having to type the entire text every single time.

A custom shortcode created with WPCode

The easiest way to create a custom shortcode is using WPCode. This plugin lets you add code snippets to WordPress without editing your theme’s functions.php file.

WPCode also helps you avoid common errors by performing smart code snippet validation.

There are lots of ways to add an affiliate disclosure using WPCode. Besides the shortcode method, we’ll also share an easy way to automatically add the disclaimer to every post, page, or custom post type.

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The first thing you need to do is install and activate the free WPCode plugin on your website. For more details, see our step-by-step guide on how to install a WordPress plugin.

Upon activation, go to Code Snippets » Add Snippet.

Adding a custom code snippet to WordPress

This will bring you to the ‘Add Snippet’ page where you can see all the ready-made snippets that you can use on your site.

Since we want to add custom code in WordPress, hover your mouse over ‘Add Your Custom Code (New Snippet).’ Then, click on ‘Use snippet’ when it appears.

Adding custom snippets to WordPress

To start, enter a title for the custom code snippet.

This could be anything that helps you identify the snippet in the WordPress admin area.

Adding a title to a WPCode custom code snippet

We’re going to add a PHP snippet, so open the ‘Code Type’ dropdown and choose the ‘PHP Snippet’ option.

You can then go ahead and paste the following code into the code box:

function disclosure() {
    return "<p class="disclosure">This site may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links.</p>";
}

add_shortcode( 'disclosure', 'disclosure' );

You can use any text as your affiliate disclaimer, simply by editing the code above. For example, you might want to add a link in HTML to your affiliate disclosure page.

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Once you’ve done that, scroll to the ‘Insertion’ section and make sure ‘Auto Insert’ is selected.

Auto-inserting custom code snippets in WordPress

Then, open the ‘Location’ dropdown and choose ‘Frontend Only’ since we only want to use this code on our site’s frontend, which is what visitors see when they visit your site.

You can also organize your snippets by adding tags.

When you’re happy with how the snippet is set up, scroll to the top of the screen and click on ‘Save Snippet.’

Saving your WPCode snippet

After that, you can make the code snippet live by clicking the ‘Active’ toggle.

Finally, don’t forget to save the change by clicking on ‘Update.’

Updating a custom code snippet in WordPress

Now you can add the affiliate disclosure to any page, post, or custom post type using the [disclosure] shortcode. For more details on how to place the shortcode, you can see our guide on how to add a shortcode in WordPress.

How to Automatically Display the Affiliate Disclosure with WPCode

With WPCode, there are lots of different ways to add an affiliate disclosure to your WordPress website, including automatically adding it to every post.

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This can save you a lot of time and effort, since you don’t need to add the shortcode manually. However, the disclosure will appear in the same location on every page.

To automatically add the disclaimer, simply create a new custom code snippet by following the same process described above. However, this time open the ‘Code Type’ dropdown and select ‘HTML Snippet.’

Adding an HTML snippet to WordPress

You can now add your disclaimer in the code editor, complete with the formatting that you want to use. For example, here we’re adding a simple disclaimer as a new paragraph:

<p>This site may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links.</p>

Next, scroll to the ‘Insertion’ section and open the ‘Location’ dropdown.

You can now choose where this disclaimer should appear, such as ‘Insert After Post’ or ‘Insert Before Content.’

Automatically inserting an affiliate disclaimer

You can then go ahead and enable the snippet by following the same process described above. WPCode will now automatically show the disclaimer on every page, post, and custom post type, without you having to add the shortcode manually.

Method 3. Add Affiliate Disclosure Using Full-Site Editor (Block-Enabled Themes Only)

If you’re using a block-based theme like Hestia Pro, then you can add an affiliate disclosure to your theme’s blog post template.

This is a good choice if you want to show the exact same disclosure on every blog post. However, you won’t have the option to change the style or text on individual posts, so it’s not a good choice if you want to show different information on different pages.

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To use this method, go to Themes » Editor in the WordPress dashboard.

Opening the WordPress full-site editor (FSE)

By default, the full-site editor will show your theme’s home template, so you’ll typically want to select a new template.

If you want to show the affiliate disclosure across your entire website, then we recommend adding it to the footer template part. 

However, if you just want to show the disclaimer on your blog posts, then click on Templates on the left-hand side of the screen in the Design section.

Adding an affiliate disclosure using the full-site editor (FSE)

The editor will now show all the layouts that make up your WordPress theme.

Simply click go ahead and click on ‘Single.’

Adding an affiliate disclaimer to a WordPress blog post template

WordPress will now show a preview of the template.

To edit this template, go ahead and click on the small pencil icon.

Editing a blog post template in a block-enabled WordPress theme

With that done, click on the blue ‘+’ icon in the top left corner.

In the search bar that appears, type in ‘Paragraph’ to find the right block. 

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Adding a Paragraph block to a full-site template

You can now drag and drop the block onto the area where you want to show the disclaimer. 

Now, click on the block and type in your affiliate disclaimer. 

Adding text to a WordPress blog template

You may also want to change how the disclaimer looks. 

To change the font size, background color, and more, simply click to select the paragraph block. Then, select the ‘Block’ tab in the right-hand menu.

Styling affiliate disclaimers using the WordPress FSE block-based editor

You can now change the background color and text color, or make the disclaimer bigger or smaller using the settings in the right-hand menu.

When you’re happy with how the disclaimer looks, click on the ‘Save’ button.

An example of an affiliate disclaimer, created using the FSE

Now, if you visit any blog post on your affiliate website, you’ll see the disclaimer in action. 

We hope this article helped you learn how to add affiliate disclosures for each blog post automatically. You can also go through our guide on the best giveaway and contest plugins and how to create an email newsletter the RIGHT way.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.



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HOWTO'S

What a 500 Internal Server Error is, and How to Fix it

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What a 500 Internal Server Error is, and How to Fix it

No one likes opening a webpage and seeing a 500 internal server error message—especially when it’s on your own website.

The problem with seeing this is the mystery behind it: a 500 internal server error is a very general HTTP status code with no definitive clues as to what is causing it. 

If you’re seeing one now and are stumped, don’t worry. We can help you find what’s wrong, and what you need to do to fix it.

What is a Website Status Code?

Also known as a HTTP status code, these are a series of numbers that equates to a certain status of a webpage that you are currently viewing.

Whenever you visit a website, your browser sends a request to its server. The server then processes it, and sends back the resources needed to load whichever page you’re requesting. Attached to that is an HTTP header as well as a status code. 

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If everything can load fine, that status code is a 200. If there’s something wrong, it could be a 500 status code.

Webmaster’s Note: This is part of our more comprehensive guide to Technical SEO, where I cover everything you need to know about crawlability, indexing, and page speed optimization, as well as helpful tips on how to troubleshoot common website errors. 

What are 500 Internal Server Errors?

The 500 Internal Server Error, also known as HTTP Error 500, is a server response that indicates an unexpected problem preventing the server from fulfilling the user’s request. 

In simpler words, it’s a general message from your server saying “There’s a problem, but I’m not sure what.” 

500 Internal Server Error

So if you’re seeing one now, then it is important to understand that the issue is not due to the user’s browser, internet connection, or device. Instead, the problem lies with the server that hosts the website. This server-side error can manifest in various messages, as different websites may display their own variations of the 500 error.

Here are some of the different variations of the 500 Internal Server Error:

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  • 500 Internal Server Error
  • Internal Server Error 500
  • HTTP Error 500
  • HTTP Status 500 – Internal Server Error
  • Error 500 Internal Server Error
  • 500 Error
  • Temporary Error (500)
  • 500 – Server Error
  • The website cannot display the page – HTTP 500.

Causes of 500 Internal Server Errors

The generic 500 server error can be challenging to pinpoint, because it is a general error—it does not point to any specific cause from the get-go. This means you have to dig into your website to find the cause. 

But the good news is there are some likely culprits you can look at first:

  • Browser Cache: Clearing your browser cache can help resolve the issue by ensuring that you are accessing the most up-to-date version of the website.
  • Database Issues: Incorrect login credentials or a corrupt database can trigger a 500 error. Double-check that the credentials are correct and consider repairing or optimizing the database.
  • Corrupted Files: If the core files of a WordPress website become corrupted, it can lead to a 500 error. Restoring or updating these files can help resolve the issue.
  • Server and Disk Space: Issues within the server, such as running out of disk space or PHP memory limit exhaustion, can result in a 500 error. Contact your hosting provider to address these server-related issues.
  • File Permissions and .htaccess: Incorrect file or folder permissions, as well as a corrupt or broken .htaccess file, can cause a 500 error. Double-check these settings and make necessary adjustments.
  • Third-Party Plugins and Themes: Compatibility issues or errors within third-party plugins or themes can trigger a 500 error. Disable or remove these elements one by one to identify the problematic ones.
  • Malware infections: Malicious software can compromise your website’s functionality and trigger internal server errors. For example, if a hacker injects a piece of malicious code into your website’s files, it can disrupt the server’s operation and result in a 500 error.
  • Broken script injections: Hackers can inject malicious scripts into your website’s code, which may cause conflicts and result in internal server errors.

By understanding these potential causes, you can take the necessary steps to address them and resolve the 500 internal server errors. 

Troubleshooting 500 Internal Server Errors

To resolve 500 internal server errors and get your website back online, you could follow these detailed troubleshooting steps:

Clear Your Browser Cache 

Clearing your cache can resolve a 500 Internal Server Error

Before diving into complex troubleshooting steps, clearing your browser cache is a good starting point. By clearing the cache, you ensure that any previously stored data or cached versions of the website are removed, allowing for a fresh attempt at accessing the site.

This can be especially helpful if the error was caused by a previous version of the website being cached locally on your device.

  • Example: Let’s say you are using Google Chrome. To clear your browser cache, you would click on the three dots icon at the top right of the browser window, go to “More tools,” select “Clear browsing data,” choose a time range or “All time” option, and finally, click “Clear data” to remove the cached files.

Reload the Page 

After encountering a 500 error, it is worth waiting a minute and then attempting to reload the page. 

The error can be temporary if it occurs due to server overload or maintenance. By reloading the page, you give the server a chance to resolve the issue and send a proper response.

  • Example: You visit a news website and encounter a 500 internal server error while trying to access an article. Instead of immediately assuming a problem with your device, you wait for a moment and then press F5 or Ctrl + F5 to refresh the page. If the server overload was the cause, the website would likely be accessible again after the reload.

Check for Recently Installed or Updated Software 

If the 500 error persists, it is important to investigate whether any recently installed or updated software on your website may be causing conflicts. 

This could include plugins, themes, or any other website components that have undergone changes.

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  • Example: You recently updated the content management system (CMS) of your WordPress website, and shortly after, you start experiencing 500 Errors. To troubleshoot the issue, you can compare the date of the CMS update with the start of the errors. If they align, it may indicate that the update caused compatibility issues or conflicts with other plugins or themes.

Check for Server-side Errors

Review your server’s error logs to identify any specific error messages or patterns. These logs can provide valuable insights into the underlying issues causing Error 500.

  • Example: A server error log indicating database connection failures may indicate a misconfiguration in your website’s database settings, leading to 500 internal server errors.

Review Error Logs

Check and review the server's error logs to fix an 500 Internal Server Error

Look for recurring errors or warnings that may indicate underlying issues. Correlate timestamps with user-reported errors if applicable to pinpoint specific areas of concern.

  • Example: If users consistently report a 500 error when submitting a contact form, reviewing error logs during those instances may reveal issues with the form submission script.

Identify and Fix .htaccess File Issues

Open the .htaccess file using a text editor and check for syntax errors or conflicting directives. Rectify any mistakes or consider renaming the file to regenerate it.

  • Example: A website experiencing Error 500 after adding rewrite rules to the .htaccess file may have introduced syntax errors that disrupt the server’s operation.

Address Script Injection Problems

Inspect your website’s files and code for any suspicious or unrecognized scripts. Remove any injected code and ensure that your website’s security measures are robust.

  • Example: If your website allows user-generated content and you notice unexpected scripts in certain posts or comments, it is possible that malicious users have injected their own code.

500 Error VS. Other 5xx Response Codes

Common 5xx Response Codes

If you’re seeing an error screen and none of these solutions worked, then you might be dealing with a different kind of 5xx error. 

To have a better understanding of the differences between generic 500 errors and other internal server errors, it’s essential to know the most common 5xx response codes:

  • 500 Error: This code indicates that the server encountered an unexpected problem that prevents it from fulfilling the request. It’s an unidentified issue without providing additional details.
  • 501 Error: A “not implemented” HTTP status code, it shows that the server is unable to execute the request. This may happen due to an inability to identify the request’s objective or insufficient power to fulfill it.
  • 502 Error: Known as a “bad gateway,” this response happens when an invalid response is detected by the server acting as a proxy or gateway. This means that the server received an invalid response from an upstream server, potentially indicating a problem with your server if you are using a web application firewall.
  • 503 Error: Happens when a service is unavailable, which can be triggered by server overload, maintenance, or even a malware attack. The server is unable to handle additional tasks at that moment.
  • 504 Error: A “gateway timeout” indicates that the server, operating as a proxy or gateway, was unable to identify the request within the specified time limit.
  • 505 Error: This error happens when the server cannot recognize the HTTP protocol used in the request.
  • 511 Error: An error for network authentication. This means that the server requires user authentication to access the requested resource.

How 500 Error Codes Can Impact Your SEO

Encountering frequent 500 internal server errors can have several negative implications for your website’s SEO:

  • User Experience and Rankings Internal server errors can significantly impact user experience, leading to a low engagement rate as visitors encounter a non-functioning website. User experience is a critical signal for search engines, as they aim to provide the most relevant and satisfying results to users. High bounce rates and decreased engagement can signal to search engines that the website may not be meeting users’ needs, potentially impacting its SEO rankings.
  • Crawling and Indexing – Search engine crawlers could also encounter Error 500 as they attempt to access and index website content. If search engines repeatedly encounter these server errors during crawling, they may interpret it as a sign of poor website maintenance or technical issues. This can result in difficulty for search engines in indexing and ranking the site effectively. It also means that fresh content updates or changes may not be properly discovered or reflected in search results.
  • Domain Authority and Reputation – A website that frequently experiences internal server errors can have a negative impact on its authority and reputation, both in the eyes of search engines and users. 

If a site consistently delivers a poor user experience due to server errors, users may lose trust and credibility in the website. Search engines prioritize user satisfaction and may accordingly adjust rankings for websites that consistently provide a subpar experience. That’s why I consider engaging in ongoing technical SEO a must for any webmaster or SEO professional.

How to Prevent 500 Internal Server Errors

To minimize the risk of future 500 Internal Server Errors, implement these preventive measures:

Regularly Update and Maintain your Website

Keep your content management system (CMS), plugins, and themes up to date to prevent conflicts or vulnerabilities.

Remove any unused or outdated plugins or themes that may create conflicts or security vulnerabilities.

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  • Example: An e-commerce website should regularly update its CMS, such as WordPress, along with the associated plugins, to ensure that security vulnerabilities are patched and compatibility issues are avoided.

Implement Reliable Security Measures:

Install a reputable security plugin to protect your website from potential attacks and malware infections. Use strong, unique passwords for administrative access and enable two-factor authentication whenever possible.

If you’re using WordPress, here’s how to scan your WordPress site for better security and to prevent any malicious code.

  • Example: Utilize a security plugin that can actively scan your website for vulnerabilities, block suspicious IP addresses, and provide real-time alerts for potential threats.

Backup your Website Regularly:

Establish a regular backup routine to ensure that you have a clean copy of your website to restore in case of issues or errors.

Store backups in secure off-site locations or use a reliable backup service.

  • Example: Use backup plugins or backup your website manually by downloading both your website files and database, then store the backups on a secure cloud storage platform or external hard drive.

Key Takeaway

Encountering a 500 internal server error can be a frustrating experience, but by understanding its causes and following the troubleshooting steps outlined in this article, you can effectively resolve these issues and minimize their impact on your website and SEO

Prioritize regular maintenance, implement reliable security measures, and establish a backup routine to lessen the chances of having to deal with 500 Internal Server Errors.

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