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Google Looks to Maximize its eCommerce Appeal with New Video Review and Shopping Platform

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google looks to maximize its ecommerce appeal with new video review and shopping platform

With Facebook set to significantly advance its eCommerce ambitions via its new Facebook and Instagram shops, Google is also looking to ensure it maintains its online shopping stake with a new product showcase platform that aims to tap into the rising popularity of short-form video – with Instagram, specifically, in its sights.

As you can see in the video, Google’s new ‘Shoploop‘ app enables people to share their experiences with products via video short video clips.

As per Google:

The experience on Shoploop is more interactive than just scrolling through images, titles and descriptions on a traditional e-commerce site. All Shoploop videos are shorter than 90 seconds and help you discover new products in an entertaining way, whether you want to try at-home nail stickersrevive your second-day hair or get a concealer that gives full coverage.”

Shoploop

The actual format of Shoploop is more akin to Twitter, with users able to scroll through a feed of posts in various categories.

“Once you find a product that interests you, you can either save the product to buy it later or click straight to the merchant’s website to complete the purchase. You can also follow your favorite Shoploop creators and share videos you like with your friends and family.”

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What’s particularly interesting, though, is that Shoploop isn’t actually an app, at least not in a traditional sense.

Created by Google’s experimental Area 420 team, Shoploop is currently only available via mobile web, by visiting shoploop.app. That means users don’t need to download a new app, they can simply log on via their mobile web browser. That could increase usage, as it doesn’t require users to seek out a new app, but it may also have some limitations without a defined ‘home’ for people to tap on to when they’re looking to shop.

As noted, the platform is the latest in Google’s effort to maximize its own eCommerce potential, which its been ramping up development of in response to increased online shopping engagement during the COVID-19 lockdowns. 

Back in April, Google made listings in Google Shopping available for free, expanding its pool of products, and building on its updated Google Shopping app that it launched last October. Google has also added a range of new product and services listing options, in both search ads and Google My Business profiles, in order to better promote delivery and sale options, and help businesses maximize eCommerce opportunities.

Google product listings

With Pinterest, Facebook, TikTok and Snapchat all looking to boost their on-platform shopping options, Google remains in a strong position on this front, as it already has access to a comprehensive database of available product listings, and it’s still the leader in search, and where many people first turn to get more information.

As such, Google can provide more product comparisons, more price data – Google will likely be able to maintain a hold on a significant share of eCommerce search activity by effectively tapping into the data tools it already has in search. 

Then it just needs to ensure it provides engaging options, similar to social apps, that will keep shoppers aligned with it. And while Shopaloop faces an uphill battle to catch up with the engagement levels of these other social apps, it may give Google another way into the market, and another option to broaden its eCommerce offerings.

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I don’t like its chances, but I do like the concept. It seems like a valuable, helpful option, which could potentially catch on, especially if Google looks to promote it in related search results.

As a vehicle for brand and product promotion, Google says that Shoploop is currently focused on:

“Content creators, publishers and online store owners in the beauty industry in categories such as makeup, skincare, hair and nails. Our goal is to provide them a platform where they can review and recommend products and help others shop directly from their videos.”

If you’re a content creator or a store owner in any of these product areas, you can apply to become an exclusive Shoploop creator.   

You can check out Shoploop on mobile here.

Socialmediatoday.com

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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