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How to Perfectly Manage a PPC Campaign [Template]

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How to Perfectly Manage a PPC Campaign [Template]

In the world of search engine marketing (SEM), more and more marketers are buying into PPC campaigns. Google Ads specifically has increased its revenue from year to year. In 2021, Google advertising revenue accounted for $53.1 billion — 81% of Alphabet’s overall sales.

Properly investing in PPC can result in nearly guaranteed ad placement in the search engine result pages of their choice. And this placement can help generate leads. If your ads tool is tightly integrated with your CRM, you can even leverage ads data to nurture these leads across their buyer’s journey.

As you prepare to create a PPC campaign, it’s important to get a rundown of what a successful campaign entails and identify management missteps that you’ll want to avoid.

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Building a successful PPC campaign includes a few key steps:

  1. Determine your PPC campaign structure.
  2. Identify, build, and refine your campaign’s landing pages.
  3. Create a keyword strategy based on your research.
  4. Create ads based on insights from the steps above.
  5. Share your campaign plan with stakeholders.

The problem is, many marketers have poor PPC campaign management, which ends up costing them way more money than they need to spend and delivering underwhelming lead generation results.

Here are a few ways marketers could go wrong with PPC campaign management:

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  • Coming up with keywords on the fly without doing prior research.
  • Only building one basic campaign without utilizing Google Ads’ Ad Groups tool.
  • Attaching unengaging landing pages — or a homepage that generates no leads — to the campaign.
  • Not adding “negative keywords” or monitoring campaigns to avoid wasting budget.
  • Creating campaigns, setting budget caps, and going live without telling internal or external stakeholders.

So, how do you manage a PPC campaign properly so that you get leads at a reasonable cost? It comes down to intelligent campaign structure.

How do you master intelligent campaign structure? You use a template!

You can get started managing your own PPC campaign by using our template.

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PPC Campaign Management Template

HubSpot PPC campaign management template

We’ve created a free PPC campaign management template that will help you and your clients set up a full-funnel campaign structure that follows PPC best practices. Once you do that, you’ll be better positioned to maximize the return on your PPC investment. The template is broken down into two sections: Ads Planner and Ads Results.

Ads Planner Template

In this section of the template, you’ll record all of your ad campaign information. In the first 3 columns on the left-hand side, input your campaign name, keywords, and negative keywords (keywords you don’t want ads shown for).

HubSpot Ads Planner TemplateThe next section to right will hold all of your ad variations. There’s room for multiple headlines, descriptions, and URL paths to help you keep track of all of the ads you’re running.

Ads Results Template

This part of the template will easily allow you to track all of the campaign metrics you need. Total cost, impressions, conversions, cost per click information, and more can be recorded here to help you analyze performance.

HubSpot Ads Results template

Now that you’re familiar with our template components, let’s look at managing your PPC campaign.

How to Manage a PPC Campaign

If you’re running PPC campaigns for someone who doesn’t understand the importance of an organized campaign structure, this template will also act as a PPC campaign management task checklist that will enlighten your boss or clients.

PPC Campaign Management Template

We’re going to show you how to use that PPC template in this blog post — so download it now and follow along.

Before we get started, let’s go over a few tips that’ll make using this template even easier:

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  • You will want to clear out the example data I have in the template such as keywords, campaign and AdGroup names, ads, and destination URLs.
  • Be careful not to erase columns E, G, and I. They contain formulas that will help you in subsequent steps.
  • Click on the red markers in the top corners of the cells. They contain helpful tips and FAQs. If you ever forget what a cell is used for, they will remind you.

Step 1: Choose your PPC campaign management tools and software.

There are several places to begin your PPC campaign strategy, but my advice would be to start with one platform and expand to another until you cover each channel your audience visits. This tactic works because it keeps your costs low in the initial stages of PPC planning. Rather than paying for an external campaign management tool, you can manage your campaigns natively within the platform on which you’re running the ads.

However, as you expand your strategy to include more sites, you’ll want to scale to a PPC campaign management software that can help you keep track of each platform, each budget, and each set of creative all in one place.

Here are some of our favorite tools for the job:

Step 2: Understand PPC campaign structure.

Before we do anything with this template, it’s important to understand PPC campaign structure. Far too many marketers will just set up an account, create an ad, direct the ad to their home page, pick some keywords and hit go. This is not the way to do things.

With Google Ads, you have the opportunity to create multiple campaigns. Each campaign may contain several AdGroups, and each AdGroup may contain a few ads and multiple, similar keywords.

It’s wise to create multiple campaigns because you can set daily budget caps, day-parting, and select geo-targeted regions at the campaign level. If you’re bidding on generic keywords and branded keywords, you’ll want to put these in separate campaigns because the economics around these two types of keywords will likely be very different.

As you can see, your template reflects these best practices, providing space for several different campaigns, AdGroups, and ad variations within those AdGroups.

How to Manage a PPC Campaign: Understand PPC campaign structureDownload this Template Free

Step 3: Identify your landing pages.

The “Destination URL” is the place on your website where you want the PPC traffic to end up. Because there is a marginal cost associated with each PPC visitor you attract, I recommend you choose a landing page URL as your destination URL.

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Do not drive them to your home page or a blog in hopes that they will stumble upon a lead generation form. That’s the job of organic search. Drive them to a landing page with a form on it. Don’t forget to put in a tracking token so you know where these leads are coming from.

How to Manage a PPC Campaign: Identify Your Landing Pages in the PPC Campaign Template

You will notice that the Destination URL within the AdGroup is the same regardless of the keyword or ad. If you really want to drive a keyword to a different landing page, then create another AdGroup. If you want to get even more specific, create another campaign for that keyword.

You should also keep your sales funnel in mind when you identify these landing pages. Think about which part of the sales funnel each landing page and offer speaks to.

For example, an educational PDF about an industry concept would be appropriate for a top-of-the-funnel offer, while a coupon or a demo would be at the bottom of the funnel.

Manage and create separate campaigns for each part of the funnel. If you scroll down in your template, you’ll see that there’s dedicated space allotted for campaigns in all of these funnel stages.

How to Manage a PPC Campaign: Manage and create separate campaigns for each part of the funnel

Step 4: Build your keyword strategy.

Next, select the keywords that are relevant to the landing page and offer. Make sure to keep them as relevant as possible to increase the chance that each visitor you pay for completes the form on the landing page.

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Yes, it would be nice to rank for certain keywords, but if the landing page doesn’t answer the keyword query, think twice. Or better yet, create another offer and landing page that speaks more directly to the keyword.

How to Manage a PPC Campaign: Build your keyword strategy

Download this Template Free

To understand search volumes and costs around each keyword you want to select, you can use free tools like the Google Ads Keyword Tool or — if you’re a HubSpot customer — our keywords tool.

If this is your first time managing a PPC campaign, it would be wise to read up on how to design a keyword strategy. In the case of Google Ads, you might also want to learn more about keyword quality scores.

Step 5: Create your ads.

This is the fun part! Both Google Ads and Microsoft Ads allow you to create more than one ad for each Ad Group (hence the “group” terminology). The service will rotate them until it notices that one appears to drive a higher clickthrough rate (CTR). This is how A/B (and C and D) testing works. While this is optional, you should take advantage of the ability to create more than one ad.

Keep in mind that you are allotted 25 characters for the title of the ad, 35 characters for the display URL (the URL that’s displayed in the ad, not to be confused with the destination URL), and 35 characters for each line of copy. But if you’re using this template, we’ll keep track of that for you.

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How to Manage a PPC Campaign: Create your ad

In my experience, the title has the greatest influence on an ad’s CTR. It’s wise to include a keyword in the headline to draw a user’s attention to your ad. An even better practice would be to use dynamic keyword insertion.

A good rule of thumb is to simply try to provide a cohesive experience for searchers — from seeing your ad in the search engine results to completing the form on your landing page — everything should align with the goal of getting them to click through.

How to Manage a PPC Campaign: Create a display URL

Finally, there’s the tricky matter of the display URL. You’re only allowed 35 characters here, but it’s unlikely that your destination URL, the actual URL for your landing page, will be that short. So the search engines allow you to create a display URL, which may not even be an actual URL on your website. The domain in your display URL must be the same as the domain in your destination URL so that users end up in the right place when they click.

Step 6: Share the completed template with stakeholders.

Whether you’re doing PPC for your business or a client, your completed template will ensure alignment between the stakeholders’ expectations with the realities of a productive PPC campaign. If you’re the stakeholder of a PPC campaign, this template will help you think about what you’re doing with the money you’re spending on PPC.

By doing so, you’ll have created a congruous user experience that search engines like to see. This can benefit you in terms of your positioning in the SERPs and, ultimately, your costs. It will also grant you the agility you need to swiftly reallocate and modify your budget as you respond to changes in the marketplace, and drive the maximum return on your PPC spend.

How to Optimize Your PPC Campaign

PPC campaign management isn’t as easy as using a one-time strategy. You’ll need to continually adjust your methods for optimized results. Here are a few things to keep in mind to ensure your campaigns are performing their best.

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Location

Geographic targeting is used often in PPC management. You can analyze performance based on location by examining where your resources are being used and whether or not they are profitable. This way you can exclude areas that don’t perform.

For example, if you own a bike shop, targeting areas that are more urban and densely populated may be a better use of your funds than targeting rural areas where most folks need a car to get around.

Performance by Device

Campaigns that are effective on desktop users may not perform as well on mobile users. Consider targeting each group separately to see if there are differences in conversion rate.

If you find that a particular campaign works better on mobile versus desktop, consider allocating funds towards your moble efforts and try a different campaign for desktop users. This way you can ensure that your budget is being spent in areas that have proven to be successful.

Removing Keywords

When running campaigns, not all keywords chosen will prove useful. You’ll need to remove the low performers. These could be keywords that:

  • Are converting at a very high cost
  • Have a quality score rating of “below average”
  • Not converting

Keywords with the above traits should be removed in favor of ones that are performing well so you can ensure that your budget is being spent wisely.

Examine Keyword Bids

When bidding for keywords, you’ll want to determine how much you can pay for each conversion and still make a profit. Google Ads has several tools to help you optimize your bids including:

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  • Bid simulator: This allows you to see how bidding higher or lower can affect the ad’s performance.
  • First-page bid estimates: This shows how much you likely need to bid to get your ads within the first page of Google search results.

Once you determine the max you can pay for a particular keyword, these tools will help you make the most of your budget.

Performance by Day and Time

Campaign performance will fluctuate depending on the time of day or day of the week. You’ll want to take note of when they perform well and when they don’t. If they aren’t performing during a certain timeframe, you can adjust so that you are only bidding on the most profitable times.

Now that you know how to optimize your campaigns to get the best results, let’s explore the platforms available for running your PPC campaigns.

PPC Campaign Management

Understanding where your audience is spending most of their time online is key, in addition to figuring out what kind of ads work best for your business. It’s imperative to familiarize yourself with the different platforms available to run your PPC campaigns. Let’s continue by looking at some of the most prominent online ad platforms: Google, Microsoft (Bing), Facebook, Twitter, and YouTube.

Google PPC Campaign Management

Google has been the dominant player in the search engine space for more than 20 years and it still produces some of the most innovative ad experiences on the market. Here’s a look at a couple of the most popular ways to serve ads on Google.

Google Adwords PPC campaign creation dashboardImage Source

Google Search Ads

One of the most popular types of Google Ads is the search ad. These ads appear at the top and bottom of the search results for specific keywords that you bid on. Google search ad campaigns are usually run with the goal of driving traffic to a specific webpage — like a landing or product page.

Google Display Ads

Have you ever visited a website that has advertising on the banner, sidebar, or footer of the page? Then you’ve probably crossed paths with a Google display ad. These types of ads are typically visual, featuring colorful graphics, videos, and sometimes audio. Google display ads are helpful for retargeting customers who have visited your website before without making a purchase.

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Microsoft Ads (Formerly Bing Ads) PPC Campaign Management

Overall, Microsoft Ads works very similarly to Google Ads. However, here are a few tips that can help get the most out of your PPC campaign strategy for Microsoft Ads.

Microsoft Ads PPC campaign management dashboardImage Source

Bing Keyword Suggestions

If the bulk of your PPC efforts live in Google Ads and you decide to start bidding on Microsoft Ads, you might be tempted to use the same keywords that you’re already bidding on in Google. The issue here is that Google and Bing are different search engines and it’s possible that your Google keywords won’t see the same search volume in Bing.

Bing’s keyword research and suggestion tool will give you more accurate search volumes for your keywords. You can still use your original list of keywords from Google to start with, but utilize this tool to verify whether you should be bidding on the same keywords, or something similar that yields more traffic.

Lower CPC

Ad bids can end up being quite costly for a business so many marketers are constantly working to decrease ad spend. Wordstream tested the cost of running ads on both search engines and found that Bing’s average CPC was 33% lower than Google’s. Since bidding on Microsoft Ads is less competitive in comparison to Google, it’s likely that you won’t end up spending as much of your budget on this platform.

So if you’re able to find a high MSV keyword to bid on there’s a good chance that you’ll see a positive shift in your return on investment. This may be especially true for specific industries. The table below shows the average industry CPC according to Microsoft Ads.

Microsoft Ads average industry CPC chart

Image Source

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For a deeper dive into Microsoft Ads check out this tutorial.

Facebook PPC Campaign Management

Facebook Ads Manager is a platform that connects 1.6 billion people worldwide to businesses on Facebook. It’s a great tool to target specific audiences and to promote brand presence.

Facebook PPC campaign management audience dashboardImage Source

Some of the most popular ads you can incorporate into your Facebook campaigns are:

Story Ads

Stories are thriving on social media platforms, so why not develop a few ads to meet your audience where they’re already spending time?

Stories are only posted for 24 hours so these types of ads are best to use when you have a specific promotion occurring. Like personal stories, story ads can be shared in the form of a video with a link or a series of still photos that lead the viewer to take a specific action.

Playable Ads

Gamification is always an innovative way to catch a lead’s attention. Facebook’s playable ads allow you to create a brief interactive version of a game or app so users can get a feel for what your product is like.

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You’ll want to keep the functionality as simple as possible, so you won’t deter any potential customers, and of course, make it fun!

Messenger Ads

If you’ve ever used Facebook’s messenger tool, you’ve probably seen an ad appear among your conversations. The great thing about this is that a potential customer could choose to instantly connect with your business directly from their messages.

So, if you have a sales customer service team that connects with people via chat this is a great way to establish an instant connection. You can also send a lead to your site or a specific landing page from the ad.

To start building your own ad campaign on Facebook check out HubSpot’s Facebook Ads Training Course.

Twitter PPC Campaign Management

Twitter Ads Manager makes it easy to plan the ad you’d like to run on Twitter while providing reporting on campaign performance.

Twitter PPC campaign managerImage Source

People spend 26% more time viewing ads on Twitter than on any other leading platform, so you’ll want your ads to be catchy enough to stop someone mid-scroll. Some of the types of ads you can include in your Twitter campaign are:

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Promoted Tweets

The only difference between a regular tweet and a promoted tweet is that you’re spending money for the promoted tweet to appear in the feeds of people who aren’t following your business. This allows your business to convert users, or simply gain new followers which will help with your brand’s awareness

Promoted Moments

Twitter moments are several tweets that focus on a specific topic or event. Essentially you want this collection of tweets to communicate a story for your audience. These are great for more fun or trendy topics since Moments includes categories such as trending, sports, entertainment, and more.

Promoted Trends

If you’re someone that loves seeing what’s trending on Twitter you may want to experiment with promoting a trend for your target audience to interact with. This will be displayed in the timeline, the explore tab, and the “Trends for you section.”

Once someone clicks on the promoted trend they’ll see various search results for the specific trend or topic and your brand’s promoted Tweet. If your business has identified an engaged Twitter audience you may be sitting on an untapped goldmine.

Learn more about Twitter Ads Manager for your business and get to tweeting!

YouTube PPC Campaign Management

Including YouTube in your ad campaign strategies is a must. If your business can create something catchy enough to convince someone not to click ‘skip,’ you’re already winning.

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Youtube PPC campaign creation dashboardImage Source

As part of the Google Display Network, YouTube has become a core part of marketers’ ad strategies. With over a billion active users and the ability to be accessed in 76 languages, there’s no denying that YouTube is reaching a massive amount of people on a daily basis.

Let’s take a look at some of the different types of Youtube ads.

Skippable In-Stream Ads

These are probably the ads that you’re most familiar with already because we’ve all clicked that magical little button that says “skip ads” to start viewing what we searched for as soon as possible.

The ads can play before the ad even begins, which means the viewer never sees it, or they’ll have to wait five seconds before they can skip. Five seconds isn’t much time to convince some not to hit skip, so make sure the hook of your ad is immediately enticing. The good thing about this is that if they skip within those first five seconds, you don’t have to pay for the ad.

Non-Skippable In-Stream Ads (Including Bumper Ads)

Since so many people opt to skip ads on YouTube, advertisers have the option to create non-skippable ads. If you’ve developed a strong creative as you feel will resonate with your target audience this may be the option for you.

However, make sure that you’re avidly measuring results to ensure you’re getting what you’re paying for. If the results aren’t in your favor, you may want to revert to a skippable ad instead.

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Video Discovery Ads (Formerly Known as In-Display Ads)

Discovery ads are what users see in the search results. Remember, YouTube is the second largest search engine and shows more than 1 billion hours of video to users each day – so you’ll want those ads appearing in search results too!

These ads will include a thumbnail and a few lines of text as a description. Since many people prefer visuals over text this is an opportunity to get someone to view your video instead of reading a competitor’s textual resource.

Start Your PPC Campaign Today

PPC management is all about researching, budgeting, testing, reporting, and doing it over until you get the results you need. You don’t have to do it alone, though. With the right tools and instructions outlined in this guide, you’ll be able to implement a PPC campaign that yields results for your business.

Editor’s note: This post was originally published in May 2019 and has been updated for comprehensiveness.

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Tinuiti Marketing Analytics Recognized by Forrester

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Tinuiti Marketing Analytics Recognized by Forrester

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By Tinuiti Team

Rapid Media Mix Modeling and Proprietary Tech Transform Brand Performance

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Tinuiti, the largest independent full-funnel performance marketing agency, has been included in a recent Forrester Research report titled, “The Marketing Analytics Landscape, Q2 2024.” This report comprehensively overviews marketing analytics markets, use cases, and capabilities. B2C marketing leaders can use this research by Principal Analyst Tina Moffett to understand the intersection of marketing analytics capabilities and use cases to determine the vendor or service provider best positioned for their analytics and insights needs. Moffett describes the top marketing analytics markets as advertising agencies, marketing dashboards and business intelligence tools, marketing measurement and optimization platforms and service providers, and media analytics tools.

As an advertising agency, we believe Tinuiti is uniquely positioned to manage advertising campaigns for brands including buying, targeting, and measurement. Our proprietary measurement technology, Bliss Point by Tinuiti, allows us to measure the optimal level of investment to maximize impact and efficiency. According to the Forrester report, “only 30% of B2C marketing decision-makers say their organization uses marketing or media mix modeling (MMM),” so having a partner that knows, embraces, and utilizes MMM is important. As Tina astutely explains, data-driven agencies have amplified their marketing analytics competencies with data science expertise; and proprietary tools; and tailored their marketing analytics techniques based on industry, business, and data challenges. 

Our Rapid Media Mix Modeling sets a new standard in the market with its exceptional speed, precision, and transparency. Our patented tech includes Rapid Media Mix Modeling, Always-on Incrementality, Brand Equity, Creative Insights, and Forecasting – it will get you to your Marketing Bliss Point in each channel, across your entire media mix, and your overall brand performance. 

As a marketing leader you may ask yourself: 

  • How much of our marketing budget should we allocate to driving store traffic versus e-commerce traffic?
  • How should we allocate our budget by channel to generate the most traffic and revenue possible?
  • How many customers did we acquire in a specific region with our media spend?
  • What is the impact of seasonality on our media mix?
  • How should we adjust our budget accordingly?
  • What is the optimal marketing channel mix to maximize brand awareness? 

These are just a few of the questions that Bliss Point by Tinuiti can help you answer.

Learn more about our customer-obsessed, product-enabled, and fully integrated approach and how we’ve helped fuel full-funnel outcomes for the world’s most digital-forward brands like Poppi & Toms.

The Landscape report is available online to Forrester customers or for purchase here

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Ecommerce evolution: Blurring the lines between B2B and B2C

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Ecommerce evolution: Blurring the lines between B2B and B2C

Understanding convergence 

B2B and B2C ecommerce are two distinct models of online selling. B2B ecommerce is between businesses, such as wholesalers, distributors, and manufacturers. B2C ecommerce refers to transactions between businesses like retailers and consumer brands, directly to individual shoppers. 

However, in recent years, the boundaries between these two models have started to fade. This is known as the convergence between B2B and B2C ecommerce and how they are becoming more similar and integrated. 

Source: White Paper: The evolution of the B2B Consumer Buyer (ClientPoint, Jan 2024)

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What’s driving this change? 

Ever increasing customer expectations  

Customers today expect the same level of convenience, speed, and personalization in their B2B transactions as they do in their B2C interactions. B2B buyers are increasingly influenced by their B2C experiences. They want research, compare, and purchase products online, seamlessly transitioning between devices and channels.  They also prefer to research and purchase online, using multiple devices and channels.

Forrester, 68% of buyers prefer to research on their own, online . Customers today expect the same level of convenience, speed, and personalization in their B2B transactions as they do in their B2C interactions. B2B buyers are increasingly influenced by their B2C experiences. They want research, compare, and purchase products online, seamlessly transitioning between devices and channels.  They also prefer to research and purchase online, using multiple devices and channels

Technology and omnichannel strategies

Technology enables B2B and B2C ecommerce platforms to offer more features and functionalities, such as mobile optimization, chatbots, AI, and augmented reality. Omnichannel strategies allow B2B and B2C ecommerce businesses to provide a seamless and consistent customer experience across different touchpoints, such as websites, social media, email, and physical stores. 

However, with every great leap forward comes its own set of challenges. The convergence of B2B and B2C markets means increased competition.  Businesses now not only have to compete with their traditional rivals, but also with new entrants and disruptors from different sectors. For example, Amazon Business, a B2B ecommerce platform, has become a major threat to many B2B ecommerce businesses, as it offers a wide range of products, low prices, and fast delivery

“Amazon Business has proven that B2B ecommerce can leverage popular B2C-like functionality” argues Joe Albrecht, CEO / Managing Partner, Xngage. . With features like Subscribe-and-Save (auto-replenishment), one-click buying, and curated assortments by job role or work location, they make it easy for B2B buyers to go to their website and never leave. Plus, with exceptional customer service and promotional incentives like Amazon Business Prime Days, they have created a reinforcing loyalty loop.

And yet, according to Barron’s, Amazon Business is only expected to capture 1.5% of the $5.7 Trillion addressable business market by 2025. If other B2B companies can truly become digital-first organizations, they can compete and win in this fragmented space, too.” 

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If other B2B companies can truly become digital-first organizations, they can also compete and win in this fragmented space

Joe Albrecht
CEO/Managing Partner, XNGAGE

Increasing complexity 

Another challenge is the increased complexity and cost of managing a converging ecommerce business. Businesses have to deal with different customer segments, requirements, and expectations, which may require different strategies, processes, and systems. For instance, B2B ecommerce businesses may have to handle more complex transactions, such as bulk orders, contract negotiations, and invoicing, while B2C ecommerce businesses may have to handle more customer service, returns, and loyalty programs. Moreover, B2B and B2C ecommerce businesses must invest in technology and infrastructure to support their convergence efforts, which may increase their operational and maintenance costs. 

How to win

Here are a few ways companies can get ahead of the game:

Adopt B2C-like features in B2B platforms

User-friendly design, easy navigation, product reviews, personalization, recommendations, and ratings can help B2B ecommerce businesses to attract and retain more customers, as well as to increase their conversion and retention rates.  

According to McKinsey, ecommerce businesses that offer B2C-like features like personalization can increase their revenues by 15% and reduce their costs by 20%. You can do this through personalization of your website with tools like Product Recommendations that help suggest related products to increase sales. 

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Focus on personalization and customer experience

B2B and B2C ecommerce businesses need to understand their customers’ needs, preferences, and behaviors, and tailor their offerings and interactions accordingly. Personalization and customer experience can help B2B and B2C ecommerce businesses to increase customer satisfaction, loyalty, and advocacy, as well as to improve their brand reputation and competitive advantage. According to a Salesforce report, 88% of customers say that the experience a company provides is as important as its products or services.

Related: Redefining personalization for B2B commerce

Market based on customer insights

Data and analytics can help B2B and B2C ecommerce businesses to gain insights into their customers, markets, competitors, and performance, and to optimize their strategies and operations accordingly. Data and analytics can also help B2B and B2C ecommerce businesses to identify new opportunities, trends, and innovations, and to anticipate and respond to customer needs and expectations. According to McKinsey, data-driven organizations are 23 times more likely to acquire customers, six times more likely to retain customers, and 19 times more likely to be profitable. 

What’s next? 

The convergence of B2B and B2C ecommerce is not a temporary phenomenon, but a long-term trend that will continue to shape the future of ecommerce. According to Statista, the global B2B ecommerce market is expected to reach $20.9 trillion by 2027, surpassing the B2C ecommerce market, which is expected to reach $10.5 trillion by 2027. Moreover, the report predicts that the convergence of B2B and B2C ecommerce will create new business models, such as B2B2C, B2A (business to anyone), and C2B (consumer to business). 

Therefore, B2B and B2C ecommerce businesses need to prepare for the converging ecommerce landscape and take advantage of the opportunities and challenges it presents. Here are some recommendations for B2B and B2C ecommerce businesses to navigate the converging landscape: 

  • Conduct a thorough analysis of your customers, competitors, and market, and identify the gaps and opportunities for convergence. 
  • Develop a clear vision and strategy for convergence, and align your goals, objectives, and metrics with it. 
  • Invest in technology and infrastructure that can support your convergence efforts, such as cloud, mobile, AI, and omnichannel platforms. 
  • Implement B2C-like features in your B2B platforms, and vice versa, to enhance your customer experience and satisfaction.
  • Personalize your offerings and interactions with your customers, and provide them with relevant and valuable content and solutions.
  • Leverage data and analytics to optimize your performance and decision making, and to innovate and differentiate your business.
  • Collaborate and partner with other B2B and B2C ecommerce businesses, as well as with other stakeholders, such as suppliers, distributors, and customers, to create value and synergy.
  • Monitor and evaluate your convergence efforts, and adapt and improve them as needed. 

By following these recommendations, B2B and B2C ecommerce businesses can bridge the gap between their models and create a more integrated and seamless ecommerce experience for their customers and themselves. 

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Streamlining Processes for Increased Efficiency and Results

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Streamlining Processes for Increased Efficiency and Results

How can businesses succeed nowadays when technology rules?  With competition getting tougher and customers changing their preferences often, it’s a challenge. But using marketing automation can help make things easier and get better results. And in the future, it’s going to be even more important for all kinds of businesses.

So, let’s discuss how businesses can leverage marketing automation to stay ahead and thrive.

Benefits of automation marketing automation to boost your efforts

First, let’s explore the benefits of marketing automation to supercharge your efforts:

 Marketing automation simplifies repetitive tasks, saving time and effort.

With automated workflows, processes become more efficient, leading to better productivity. For instance, automation not only streamlines tasks like email campaigns but also optimizes website speed, ensuring a seamless user experience. A faster website not only enhances customer satisfaction but also positively impacts search engine rankings, driving more organic traffic and ultimately boosting conversions.

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Automation allows for precise targeting, reaching the right audience with personalized messages.

With automated workflows, processes become more efficient, leading to better productivity. A great example of automated workflow is Pipedrive & WhatsApp Integration in which an automated welcome message pops up on their WhatsApp

within seconds once a potential customer expresses interest in your business.

Increases ROI

By optimizing campaigns and reducing manual labor, automation can significantly improve return on investment.

Leveraging automation enables businesses to scale their marketing efforts effectively, driving growth and success. Additionally, incorporating lead scoring into automated marketing processes can streamline the identification of high-potential prospects, further optimizing resource allocation and maximizing conversion rates.

Harnessing the power of marketing automation can revolutionize your marketing strategy, leading to increased efficiency, higher returns, and sustainable growth in today’s competitive market. So, why wait? Start automating your marketing efforts today and propel your business to new heights, moreover if you have just learned ways on how to create an online business

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How marketing automation can simplify operations and increase efficiency

Understanding the Change

Marketing automation has evolved significantly over time, from basic email marketing campaigns to sophisticated platforms that can manage entire marketing strategies. This progress has been fueled by advances in technology, particularly artificial intelligence (AI) and machine learning, making automation smarter and more adaptable.

One of the main reasons for this shift is the vast amount of data available to marketers today. From understanding customer demographics to analyzing behavior, the sheer volume of data is staggering. Marketing automation platforms use this data to create highly personalized and targeted campaigns, allowing businesses to connect with their audience on a deeper level.

The Emergence of AI-Powered Automation

In the future, AI-powered automation will play an even bigger role in marketing strategies. AI algorithms can analyze huge amounts of data in real-time, helping marketers identify trends, predict consumer behavior, and optimize campaigns as they go. This agility and responsiveness are crucial in today’s fast-moving digital world, where opportunities come and go in the blink of an eye. For example, we’re witnessing the rise of AI-based tools from AI website builders, to AI logo generators and even more, showing that we’re competing with time and efficiency.

Combining AI-powered automation with WordPress management services streamlines marketing efforts, enabling quick adaptation to changing trends and efficient management of online presence.

Moreover, AI can take care of routine tasks like content creation, scheduling, and testing, giving marketers more time to focus on strategic activities. By automating these repetitive tasks, businesses can work more efficiently, leading to better outcomes. AI can create social media ads tailored to specific demographics and preferences, ensuring that the content resonates with the target audience. With the help of an AI ad maker tool, businesses can efficiently produce high-quality advertisements that drive engagement and conversions across various social media platforms.

Personalization on a Large Scale

Personalization has always been important in marketing, and automation is making it possible on a larger scale. By using AI and machine learning, marketers can create tailored experiences for each customer based on their preferences, behaviors, and past interactions with the brand.  

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This level of personalization not only boosts customer satisfaction but also increases engagement and loyalty. When consumers feel understood and valued, they are more likely to become loyal customers and brand advocates. As automation technology continues to evolve, we can expect personalization to become even more advanced, enabling businesses to forge deeper connections with their audience.  As your company has tiny homes for sale California, personalized experiences will ensure each customer finds their perfect fit, fostering lasting connections.

Integration Across Channels

Another trend shaping the future of marketing automation is the integration of multiple channels into a cohesive strategy. Today’s consumers interact with brands across various touchpoints, from social media and email to websites and mobile apps. Marketing automation platforms that can seamlessly integrate these channels and deliver consistent messaging will have a competitive edge. When creating a comparison website it’s important to ensure that the platform effectively aggregates data from diverse sources and presents it in a user-friendly manner, empowering consumers to make informed decisions.

Omni-channel integration not only betters the customer experience but also provides marketers with a comprehensive view of the customer journey. By tracking interactions across channels, businesses can gain valuable insights into how consumers engage with their brand, allowing them to refine their marketing strategies for maximum impact. Lastly, integrating SEO services into omni-channel strategies boosts visibility and helps businesses better understand and engage with their customers across different platforms.

The Human Element

While automation offers many benefits, it’s crucial not to overlook the human aspect of marketing. Despite advances in AI and machine learning, there are still elements of marketing that require human creativity, empathy, and strategic thinking.

Successful marketing automation strikes a balance between technology and human expertise. By using automation to handle routine tasks and data analysis, marketers can focus on what they do best – storytelling, building relationships, and driving innovation.

Conclusion

The future of marketing automation looks promising, offering improved efficiency and results for businesses of all sizes.

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As AI continues to advance and consumer expectations change, automation will play an increasingly vital role in keeping businesses competitive.

By embracing automation technologies, marketers can simplify processes, deliver more personalized experiences, and ultimately, achieve their business goals more effectively than ever before.

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