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Meta Moves to the Next Stage of its Messaging Integration Plan, with E2E Encryption on Messenger Group Chats

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Meta Moves to the Next Stage of its Messaging Integration Plan, with E2E Encryption on Messenger Group Chats

Despite governments and law enforcement groups in almost every country voicing their opposition to Meta’s plan to integrate all of its messaging tools, which will also see the expansion of end-to-end encryption across all of its messaging apps, Zuck and Co. are plowing ahead anyway, with Messenger users now able to implement encryption in all group chats in the app.

As explained by Meta:

“Last year, we announced that we began testing end-to-end encryption for group chats, including voice and video calls. We’re excited to announce that this feature is available to everyone. Now you can choose to connect with your friends and family in a private and secure way.”

It’s the latest step in Meta’s broader integration plan, which will eventually enable users to cross-communicate between WhatsApp, Messenger and IG Direct, with your inbox mirrored in each, and the same data protections applied to each surface.

Which also, inevitably, means more chats will be fully-encrypted, and untrackable by law enforcement. Many have raised concerns about the limitations this could put on investigations into potential criminal activity, but Meta’s view is that all users should have more choice about the data that they share, and who, if anyone, can access such.

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Which is the same reasoning Apple’s used with its ATT update, which limits personal data tracking on iOS devices, and the same logic that Google’s applying in its moves to eliminate cookie tracking.

And there definitely is a broader push to provide more consumer protections over such, especially as we spend more and more time online – but it is also interesting to note that in each of these cases, the platforms themselves also glean benefits by limiting outside data access.

For Apple, it still collects user data, which it’s still able to use for its own ad targeting and tracking purposes, much like Google will be able to with its new ‘Topics’ approach.

In Meta’s case, it could be argued that Meta benefits from hiding more conversations, as it can’t be blamed for causing division and angst if no one has any way of knowing what its users are sharing.

The expanded integration of its messaging back-end also welds its various tools together, which would make it harder to split the company up, if indeed Meta’s acquisitions of Instagram and WhatsApp were at some stage found to be in violation of antitrust law. The FTC is still pursuing Meta on this front, and many have noted that the merger of its messaging tools would potentially offer some protection against this – which is another reason why some are calling for Meta’s integration plan to be blocked.

But that opposition doesn’t appear to be slowing its progress, with the latest stage of its integration now in the books, as it moves onto the next element.

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In addition to the expanded encryption options, Meta’s also adding new notifications when someone takes a screenshot of a disappearing message, providing more transparency in the process.

Meta’s also adding GIFs and Stickers to end-to-end encrypted chats, as well as Reactions.

Messenger update

“With reactions, you’ll be able tap and hold on a message to bring up the reactions tray to make your choice of reaction. You can also double tap a message to “heart” it.”

Users will also now be able to reply to specific messages in end-to-end encrypted chats, either by long pressing or swiping, while Meta’s also adding a new option that will enable you to forward a message from an encrypted chat stream.

“Long-pressing on a message will give you the option to forward. One you tap the ‘forward’ button, a share sheet will be displayed so you can share with one or many people or groups. You’ll also be able to create a new group before forwarding a message.”

Meta’s also rolling out new video editing tools, including the ability to add stickers, use mark-up tools, and add text to your clips, along with cropping and audio editing options.

Messenger update

Functionally, most of these tools don’t add anything new to the broader messaging experience, but it’s the first time that they’ve been made available within encrypted chats on Messenger, which could get more people using encrypted chats for more purpose.

And many people do prefer the safety and protection of communicating via more secure, more private messaging.

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There’s a reason why WhatsApp has over 2 billion users, because with encrypted messaging by default, amid ongoing media coverage around the dangers of social sharing, and how it can come back to haunt you, more people are indeed turning to WhatsApp instead of the more common messaging tools, as a means to keep in touch, and share whatever you feel, without fear of outside judgment.

But that does, as noted, also facilitate other forms of communication, including criminal activity.

How harmful that is now, and might be in future, is difficult to say, but the key concern expressed by government officials and law enforcement is that encryption removes the capacity to track perpetrators of crimes, and in particular, the sharing of child abuse material, which then gives these criminals essentially free license to more widely distribute such across Meta’s massive network.

The other side of this is that more people want more privacy. The European Union has spent years implementing advanced privacy laws to protect people’s digital data, while a recent report from the UK Information Commissioner found that encrypting communications actually strengthens online safety for children “by reducing their exposure to threats such as blackmail, while also allowing businesses to share information securely”.

Which is more of a concern? Is there more harm in potentially allowing criminal activity to occur in these hidden networks, with police and investigators blinded in pursuit, or is there more protection in keeping user conversations safe, and limiting instances of people having the content that they share online weaponized against them?

There’s no right answer, and likely no way to get to a definitive consensus, but either way, Meta’s pushing ahead with the plan, either for its own benefit or the greater good of society.

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How you feel on this will come down to your own personal perspective.


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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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