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Bad news: Facebook leads in news consumption among social feeds, but most don’t trust it, says Pew

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As Facebook prepares to launch a “news tab” this month featuring news stories curated by humans to complement the headlines that appear in your social feed generated by your friends’ shares, paid promotions and algorithms, a new report paints a damning picture of how social media is viewed as a news platform today.

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Pew social media news consumption

A survey from the Pew Research Center found that more than half of the U.S. adults surveyed by the group this past July — some 52% — already get their news from Facebook, making it the most popular social platform for news sourcing, with YouTube and Twitter the second- and third-most popular at 28% and 17%, respectively, and a variety of other platforms like Instagram, LinkedIn, Reddit and Snapchat also making smaller but notable appearances.

Overall, a full 88% of all those surveyed believed that social media has “at least some control” over the news people see.

But sentiments about that control are poor.

A majority — 62% — of respondents believe social media has “too much control” over the mix of news we see on their platforms, and 55% said they believed that this results in a worse mix of news. A full 53% identified one-sided news and 51% named inaccurate news as “very big problems” on social media.

The findings are unsettling: They underscore an already huge amount of power that the likes of Facebook have when it comes to news consumption, but they also underscore how people seem to have already determined that the effect of that has been bad.

The findings also come on the heels of disturbing stories about how much those platforms get manipulated by bad actors. The stories of how political groups and state actors hiding their identities have promoted misleading stories on social platforms stretch back years at this point, but even as the platforms work to try to identify and take down these accounts, other misuse that is less hidden continues to arise.

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Just last month, it was found that those promoting stories through paid channels (advertising, that is) can rewrite news headlines to fit their own political agendas, shifting the tone of the news for the vast majority of people who never click through to stories and only read the summary headlines as they scroll to see the latest pictures of their friends’ kids.

And it’s not just bad news for consumers. Publishers have long lamented that they don’t get a cut of any kind on the revenues that social platforms make from sharing their stories and turning them into monetizing traffic, and there has been some thinking that this would soon change as a result of increased regulatory scrutiny. However, a report in the WSJ this week implies that this might not be changing anytime soon. It claims that Facebook will only be paying a small handful of the publishers whose content will get shared in its human-curated news tab.

Drilling into some of the more interesting details, Pew found that Republicans are more cynical about the effect of social media on news than Democrats, with 75% of those on the right believing that social media has too much control, versus 53% of those on the left. Ironically, these numbers appear to run counter to the assumption that social media is an echo chamber of your own opinions.

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Pew also notes that 48% of social media news consumers — recall that more Republicans than Democrats believe social media sites have too much control — believe the news they see is “liberal or very liberal.” That compares to 14% believing news is conservative or very conservative. This would support the feeling among many on the right that the media is too liberal, but also that they are being fed news that is not in keeping with their own political leanings.

The survey also puts paid to the recent report about how only a handful of publishers will get paid by Facebook: 82% of respondents feel that not all news sources are treated equally by social media now — meaning some get more circulation than others. Some 88% believe that those publishing “attention-grabbing” articles, otherwise known as “click bait,” are more likely to appear in the feed. And, 84% believe that social media following plays an important role, and 79% believe that the political leaning of the story affects how much it appears in your feeds.

On the division between male and female readers, the report’s findings are not unsurprising and follow much of the same lines we’ve seen in other social media surveys: the likes of Reddit lean heavily to male readers, while Facebook leans female.

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Lastly, while the report is more about bias in news and sentiment around that, it’s interesting to note which platforms are appearing here and in what concentration. TikTok — which many think could be the next big juggernaut in social — is at less than 1 % when it comes to being a platform for getting news. Snapchat, meanwhile, also is languishing at a mere 6% for news delivery.

Given their heavy concentration on younger users, this points to the fact that younger people are not really using any social channels to get news, but also that they are not particularly interested in reading news. Social platforms may currently be positioned as pariahs in the news landscape, but they don’t have to be: these could also be opportunities to change the conversation, bringing in more people who traditionally are not being cut in.

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Pew surveyed 5,107 respondents from its American Trends research panel from July 8 to July 21.

NEWS

Google December Product Reviews Update Affects More Than English Language Sites? via @sejournal, @martinibuster

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Google’s Product Reviews update was announced to be rolling out to the English language. No mention was made as to if or when it would roll out to other languages. Mueller answered a question as to whether it is rolling out to other languages.

Google December 2021 Product Reviews Update

On December 1, 2021, Google announced on Twitter that a Product Review update would be rolling out that would focus on English language web pages.

The focus of the update was for improving the quality of reviews shown in Google search, specifically targeting review sites.

A Googler tweeted a description of the kinds of sites that would be targeted for demotion in the search rankings:

“Mainly relevant to sites that post articles reviewing products.

Think of sites like “best TVs under $200″.com.

Goal is to improve the quality and usefulness of reviews we show users.”

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Google also published a blog post with more guidance on the product review update that introduced two new best practices that Google’s algorithm would be looking for.

The first best practice was a requirement of evidence that a product was actually handled and reviewed.

The second best practice was to provide links to more than one place that a user could purchase the product.

The Twitter announcement stated that it was rolling out to English language websites. The blog post did not mention what languages it was rolling out to nor did the blog post specify that the product review update was limited to the English language.

Google’s Mueller Thinking About Product Reviews Update

Screenshot of Google's John Mueller trying to recall if December Product Review Update affects more than the English language

Screenshot of Google's John Mueller trying to recall if December Product Review Update affects more than the English language

Product Review Update Targets More Languages?

The person asking the question was rightly under the impression that the product review update only affected English language search results.

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But he asserted that he was seeing search volatility in the German language that appears to be related to Google’s December 2021 Product Review Update.

This is his question:

“I was seeing some movements in German search as well.

So I was wondering if there could also be an effect on websites in other languages by this product reviews update… because we had lots of movement and volatility in the last weeks.

…My question is, is it possible that the product reviews update affects other sites as well?”

John Mueller answered:

“I don’t know… like other languages?

My assumption was this was global and and across all languages.

But I don’t know what we announced in the blog post specifically.

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But usually we try to push the engineering team to make a decision on that so that we can document it properly in the blog post.

I don’t know if that happened with the product reviews update. I don’t recall the complete blog post.

But it’s… from my point of view it seems like something that we could be doing in multiple languages and wouldn’t be tied to English.

And even if it were English initially, it feels like something that is relevant across the board, and we should try to find ways to roll that out to other languages over time as well.

So I’m not particularly surprised that you see changes in Germany.

But I also don’t know what we actually announced with regards to the locations and languages that are involved.”

Does Product Reviews Update Affect More Languages?

While the tweeted announcement specified that the product reviews update was limited to the English language the official blog post did not mention any such limitations.

Google’s John Mueller offered his opinion that the product reviews update is something that Google could do in multiple languages.

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One must wonder if the tweet was meant to communicate that the update was rolling out first in English and subsequently to other languages.

It’s unclear if the product reviews update was rolled out globally to more languages. Hopefully Google will clarify this soon.

Citations

Google Blog Post About Product Reviews Update

Product reviews update and your site

Google’s New Product Reviews Guidelines

Write high quality product reviews

John Mueller Discusses If Product Reviews Update Is Global

Watch Mueller answer the question at the 14:00 Minute Mark

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Searchenginejournal.com

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