Connect with us

NEWS

TikTok joins Europe’s code on tackling hate speech

Published

on

TikTok, the popular short video sharing app, has joined the European Union’s Code of Conduct on Countering Illegal Hate Speech.

In a statement on joining the code, TikTok’s head of trust and safety for EMEA, Cormac Keenan, said: “We have never allowed hate on TikTok, and we believe it’s important that internet platforms are held to account on an issue as crucial as this.”

The non-legally binding code kicked off four years ago with a handful of tech giants agreeing to measures aimed at accelerating takedowns of illegal content while supporting their users to report hate speech and committing to increase joint working to share best practice to tackle the problem.

Since 2016 the code has grown from single to double figure signatories — and now covers Dailymotion, Facebook, Google+, Instagram, Jeuxvideo.com, Microsoft, Snapchat, TikTok, Twitter and YouTube.

TikTok’s statement goes on to highlight the platform’s “zero-tolerance” stance on hate speech and hate groups — in what reads like a tacit dig at Facebook, given the latter’s record of refusing to take down hate speech on ‘freedom of expression‘ grounds (including founder Mark Zuckerberg’s personal defence of letting holocaust denial thrive on his platform).

“We have a zero-tolerance stance on organised hate groups and those associated with them, like accounts that spread or are linked to white supremacy or nationalism, male supremacy, anti-Semitism, and other hate-based ideologies. We also remove race-based harassment and the denial of violent tragedies, such as the Holocaust and slavery,” Keenan writes.

“Our ultimate goal is to eliminate hate on TikTok. We recognise that this may seem an insurmountable challenge as the world is increasingly polarised, but we believe that this shouldn’t stop us from trying. Every bit of progress we make gets us that much closer to a more welcoming community experience for people on TikTok and out in the world.”

It’s interesting that EU hate speech rules are being viewed as a PR opportunity for TikTok to differentiate itself vs rival social platforms — even as most of them (Facebook included) are signed up to the very same code.

TikTok signing up comes a few months after it added its name to a similar EU initiative aimed at tackling the spread of online disinformation via a series of non-legally binding commitments.

Advertisement

The voluntary codes have proved popular with tech giants, given they lack legal compulsion and provide the opportunity for platforms to project the idea they’re doing something about tricky content issues — without the calibre and efficacy of their action being quantifiable.

The codes have also bought time by staving off actual regulation. But that is now looming. EU lawmakers are, for example, eyeing binding transparency rules for platforms to back up voluntary reports of illegal hate speech removals and make sure users are being properly informed of platform actions.

Commissioners are also consulting on and drafting a broader package of measures with the aim of updating long-standing rules wrapping digital services — including looking specifically at the rules around online liability and defining platform responsibilities vis-a-vis content.

A proposal for the Digital Services Act is slated before the end of the year.

The exact shape of the next-gen EU platform regulation remains to be seen but tighter rules for platform giants is one very real possibility, as lawmakers consult on ex ante regulation of so-called ‘gatekeeper’ platforms.

“Europe’s online marketplaces should be vibrant ecosystems, where start-ups have a real chance to blossom – they shouldn’t be closed shops controlled by a handful of gatekeeper platforms,” said EVP and competition chief, Margarthe Vestager, giving a speech in Berlin yesterday. “A list of ‘dos and don’ts’ could prevent conduct that is proven to be harmful to happen in the first place.

“The goal is that all companies, big and small, can compete on their merits on and offline.”

In just one example of the ongoing content moderation challenges faced by platforms, clips of a suicide were reported to be circulating on TikTok this week. Yesterday the company said it was trying to remove the content which it said had been livestreamed on Facebook.

Advertisement

TechCrunch

NEWS

Google December Product Reviews Update Affects More Than English Language Sites? via @sejournal, @martinibuster

Published

on

Google’s Product Reviews update was announced to be rolling out to the English language. No mention was made as to if or when it would roll out to other languages. Mueller answered a question as to whether it is rolling out to other languages.

Google December 2021 Product Reviews Update

On December 1, 2021, Google announced on Twitter that a Product Review update would be rolling out that would focus on English language web pages.

The focus of the update was for improving the quality of reviews shown in Google search, specifically targeting review sites.

A Googler tweeted a description of the kinds of sites that would be targeted for demotion in the search rankings:

“Mainly relevant to sites that post articles reviewing products.

Think of sites like “best TVs under $200″.com.

Goal is to improve the quality and usefulness of reviews we show users.”

Advertisement

Advertisement

Continue Reading Below

Google also published a blog post with more guidance on the product review update that introduced two new best practices that Google’s algorithm would be looking for.

The first best practice was a requirement of evidence that a product was actually handled and reviewed.

The second best practice was to provide links to more than one place that a user could purchase the product.

The Twitter announcement stated that it was rolling out to English language websites. The blog post did not mention what languages it was rolling out to nor did the blog post specify that the product review update was limited to the English language.

Google’s Mueller Thinking About Product Reviews Update

Screenshot of Google's John Mueller trying to recall if December Product Review Update affects more than the English language

Screenshot of Google's John Mueller trying to recall if December Product Review Update affects more than the English language

Product Review Update Targets More Languages?

The person asking the question was rightly under the impression that the product review update only affected English language search results.

Advertisement

Advertisement

Continue Reading Below

But he asserted that he was seeing search volatility in the German language that appears to be related to Google’s December 2021 Product Review Update.

This is his question:

“I was seeing some movements in German search as well.

So I was wondering if there could also be an effect on websites in other languages by this product reviews update… because we had lots of movement and volatility in the last weeks.

…My question is, is it possible that the product reviews update affects other sites as well?”

John Mueller answered:

“I don’t know… like other languages?

My assumption was this was global and and across all languages.

But I don’t know what we announced in the blog post specifically.

Advertisement

But usually we try to push the engineering team to make a decision on that so that we can document it properly in the blog post.

I don’t know if that happened with the product reviews update. I don’t recall the complete blog post.

But it’s… from my point of view it seems like something that we could be doing in multiple languages and wouldn’t be tied to English.

And even if it were English initially, it feels like something that is relevant across the board, and we should try to find ways to roll that out to other languages over time as well.

So I’m not particularly surprised that you see changes in Germany.

But I also don’t know what we actually announced with regards to the locations and languages that are involved.”

Does Product Reviews Update Affect More Languages?

While the tweeted announcement specified that the product reviews update was limited to the English language the official blog post did not mention any such limitations.

Google’s John Mueller offered his opinion that the product reviews update is something that Google could do in multiple languages.

Advertisement

One must wonder if the tweet was meant to communicate that the update was rolling out first in English and subsequently to other languages.

It’s unclear if the product reviews update was rolled out globally to more languages. Hopefully Google will clarify this soon.

Citations

Google Blog Post About Product Reviews Update

Product reviews update and your site

Google’s New Product Reviews Guidelines

Write high quality product reviews

John Mueller Discusses If Product Reviews Update Is Global

Watch Mueller answer the question at the 14:00 Minute Mark

[embedded content]

Searchenginejournal.com

Continue Reading

DON'T MISS ANY IMPORTANT NEWS!
Subscribe To our Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

Trending

en_USEnglish