Like many things found on today’s social media platforms, Twitter’s Lists feature was introduced without thinking about the impact it could have on marginalized groups, or how it could otherwise be used for abuse or surveillance if put in the hands of bad actors. Today, Twitter is taking a step to address that problem with the launch of a new reporting feature that specifically addresses the abusive use of Twitter Lists.
The feature is launching first on iOS today, and will come soon to Android and the web, Twitter says.
Similar to reporting an abusive tweet, Twitter users will tap on the three-dot icon next to the List in question, and then choose “Report.” From the next screen, you’ll select “It’s abusive or harmful.” Twitter will also ask for additional information at that point and will send an email confirming receipt of the report, along with other recommendations as to how to manage your Twitter experience.
Twitter Lists have been abused for years, as they became another way to target and harass people — particularly women and other minority groups. They were particularly useful as a way to avoid being banned for abusive tweets, as Twitter took no notice of Lists.
Twitter has been aware of the problem for years, noted CNBC in an exposé that ran over the summer.
Back in 2017, Twitter said it would no longer notify users when they’ve been added to a list — an attempt to cut back on what were very often upsetting notifications. It then reversed the decision after people argued that notifications were how they learned what sort of harmful lists they had been added to in the first place.
Despite Twitter’s understanding of how Lists were abused, there have not been any good tools for getting an abusive list removed from Twitter itself — users could only block the list’s creator.
Twitter has admitted that despite the availability of its reporting tools and the increasing speed with which it handles abuse reports, there’s still too much pressure on people to flag abuse for themselves. The company says it wants to figure out how to be more proactive — today, the majority is not flagged by technology (only 38% is), but by reports from users.
This problem and all the many like it have to do with who has built our social media tools in the first place.
Twitter, like other tech companies, has struggled with a lack of diversity, which means there’s a large lack of understanding about how features could be twisted to be used in ways no one intended. Though Twitter’s diversity metrics have been improving, Twitter as of this spring was 40.2% female, but just 4.5% black, and 3.9% Latinx.
The other issue with Twitter — and social media in general — is that there’s some distance between the abuser and the victim of harassment. The latter is often not seen as a real person, but rather a placeholder meant to absorb someone’s malcontent, outrage or hatred. And thanks to the platform’s anonymity, there are no real-world consequences for bad behavior on Twitter the way there would be if those same hateful things were said in a public place — like in a community setting such as your local church or social group, or in your workplace.
Finally, Twitter’s trend toward pithiness has led to it becoming a place to be sarcastic, cynical and witty-at-others’-expense — a trend that’s driven by a prolific but small crowd of Twitter users. The goal has very much been to “perform” on Twitter, and accumulate likes and retweets along the way.
Twitter says the new feature is rolling out now to iOS.
Google December Product Reviews Update Affects More Than English Language Sites? via @sejournal, @martinibuster
Google’s Product Reviews update was announced to be rolling out to the English language. No mention was made as to if or when it would roll out to other languages. Mueller answered a question as to whether it is rolling out to other languages.
Google December 2021 Product Reviews Update
On December 1, 2021, Google announced on Twitter that a Product Review update would be rolling out that would focus on English language web pages.
Our December 2021 product reviews update is now rolling out for English-language pages. It will take about three weeks to complete. We have also extended our advice for product review creators: https://t.co/N4rjJWoaqE
— Google Search Central (@googlesearchc) December 1, 2021
The focus of the update was for improving the quality of reviews shown in Google search, specifically targeting review sites.
A Googler tweeted a description of the kinds of sites that would be targeted for demotion in the search rankings:
“Mainly relevant to sites that post articles reviewing products.
Think of sites like “best TVs under $200″.com.
Goal is to improve the quality and usefulness of reviews we show users.”
Continue Reading Below
Google also published a blog post with more guidance on the product review update that introduced two new best practices that Google’s algorithm would be looking for.
The first best practice was a requirement of evidence that a product was actually handled and reviewed.
The second best practice was to provide links to more than one place that a user could purchase the product.
The Twitter announcement stated that it was rolling out to English language websites. The blog post did not mention what languages it was rolling out to nor did the blog post specify that the product review update was limited to the English language.
Google’s Mueller Thinking About Product Reviews Update
Product Review Update Targets More Languages?
The person asking the question was rightly under the impression that the product review update only affected English language search results.
Continue Reading Below
But he asserted that he was seeing search volatility in the German language that appears to be related to Google’s December 2021 Product Review Update.
This is his question:
“I was seeing some movements in German search as well.
So I was wondering if there could also be an effect on websites in other languages by this product reviews update… because we had lots of movement and volatility in the last weeks.
…My question is, is it possible that the product reviews update affects other sites as well?”
John Mueller answered:
“I don’t know… like other languages?
My assumption was this was global and and across all languages.
But I don’t know what we announced in the blog post specifically.
But usually we try to push the engineering team to make a decision on that so that we can document it properly in the blog post.
I don’t know if that happened with the product reviews update. I don’t recall the complete blog post.
But it’s… from my point of view it seems like something that we could be doing in multiple languages and wouldn’t be tied to English.
And even if it were English initially, it feels like something that is relevant across the board, and we should try to find ways to roll that out to other languages over time as well.
So I’m not particularly surprised that you see changes in Germany.
But I also don’t know what we actually announced with regards to the locations and languages that are involved.”
Does Product Reviews Update Affect More Languages?
While the tweeted announcement specified that the product reviews update was limited to the English language the official blog post did not mention any such limitations.
Google’s John Mueller offered his opinion that the product reviews update is something that Google could do in multiple languages.
One must wonder if the tweet was meant to communicate that the update was rolling out first in English and subsequently to other languages.
It’s unclear if the product reviews update was rolled out globally to more languages. Hopefully Google will clarify this soon.
Google Blog Post About Product Reviews Update
Google’s New Product Reviews Guidelines
John Mueller Discusses If Product Reviews Update Is Global
Watch Mueller answer the question at the 14:00 Minute Mark
Using The Jobs To Be Done (JTBD) Framework For SEO Content
Unveiling our first MarTech Intelligence Report on email marketing platforms
Mastering SEO with Jena Apgar [VIDEO]
Launch into the Minecraft Angry Birds DLC Now in the Minecraft Marketplace
Using Python + Streamlit To Find Striking Distance Keyword Opportunities
Twitter adds warning labels to false Ukraine war posts
The Meaning of Employee Relations
Google Knowledge Panel Spam Or A Google Bug?
Google Launches Tool For Practicing Job Interviews
How product analytics can unite marketing and product teams to boost customer lifetime value
LinkedIn Adds Live Captions for Audio Events, Custom URL Listings on Creator Profiles
LinkedIn Shares New Insights into the Brand Benefits of Adopting Sustainability Best Practices [Infographic]
Google Ads Automated Rules Conditions Not Sticking
Six Ways to Adjust Google Ads to Save Budget
How to Win Potential Consumers with Customer Journey Mapping on Google
Google Search With Larger Images Again On Desktop Results
Daily Search Forum Recap: May 2, 2022
How Does Google Multisearch Affect SEO?
Where To Invest In SEO For Maximum Impact
Start an Affiliate Marketing Side Hustle to Bring in Passive Income
SEO7 days ago
What’s A Good Cost Per Acquisition (CPA)? Ask The PPC
PPC2 days ago
Three Key Moments You Can’t Miss at Hero Conf London 2022
SEARCHENGINES4 days ago
Google Search Console Performance Reports Logs Additional Desktop Features
SEO3 days ago
Google Ads Makes Automation Easier With Scripts Updates