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7 Steps To Grow An Agency in 2023

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7 Steps To Grow An Agency in 2023

The demand for digital marketing services has skyrocketed in recent years. If you’re wondering how to start a marketing business, here is some advice to get you on your way.

You can use your passion for marketing to develop a business model that distinguishes you from the thousands of marketing agencies opening every year. In 2022 alone, marketing agency enterprises in The United States reached 7761, a 17.4% increase from 2021.

These promising numbers ensure that starting your own marketing company is a sound investment. However, there are many things to consider before you enter the world of professional marketing services. By using these 7 steps to start your marketing business, you’ll be well on your way to launching a successful agency.

The 7 Essential Steps To Start a Marketing Business

Follow these steps for a successful start in your marketing agency journey!

1. Research Your Target Customer and Market

The people you serve come first when you’re running a marketing business. Therefore, you need to bring your original and unique ideas to prove your business is a viable entity.

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Research for any missing gaps present in the market. Who is being underserved and could benefit from your skills?

Next, ask yourself if you want to work with businesses or individuals. This usually breaks down into the following two categories:

  • B2B: Business to Business marketing agency serving clients with strategies to promote their business and services to other businesses.
  • B2C: Business to Consumer marketing agency serving the average customer directly without any middleman involved.

Since most people enlist marketing services to track and optimize their businesses, you’ll likely be working in the B2B capacity. From here, identify the size of your target market (solopreneur or cooperate) and develop a pricing strategy.

Next, research and analyze your target audience. To decide on a customer base, conduct surveys and research to understand which population you are trying to reach.

For example, are you targeting clients with seasonal or evergreen marketing needs? Do you want to provide marketing services to local businesses or expand globally? Would you work with people who are invested in certain causes or who have a certain lifestyle?

You can differentiate yourself from other marketing agencies by identifying a specific target audience and market. Additionally, this will also serve as the foundation of your marketing strategies.

2. Determine Your Services and Pricing Structure

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With market research completed, you now know which clients you’d like to work with. It’s time to develop a portfolio of services relevant to the ideal customer base you identified.

Offering multiple services can increase your client base, but there is also an increased risk of overpromising that can deter your new relationships.

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It is better to initially stick to a few marketing services and gradually build your portfolio. After all, you will later hire and build a team of experts under you who can manage other tasks. The most popular digital marketing services include:

  • Content marketing: a marketing strategy to subtly promote brand awareness with videos, podcasts, social media posts, or articles on your blog
  • SEO services: search engine optimization aims to rank your page higher in search engine results to generate website traffic for your business
  • Social media marketing: this involves using social media channels to market products to your target audience
  • Email marketing: send email messages to existing and potential customers to let them know about new products, offers, or discounts
  • Web design: this refers to the design element of your website and focuses on providing a satisfactory user experience

Once you have chosen the relevant services for your marketing business model, you should set a pricing structure to offer to your clients. You can choose to offer:

  • Retainer pricing model: the client pays the fee for the determined period in advance. This helps agencies manage cash flow and dedicate adequate resources to the client’s needs
  • Fixed-rate: a set charge for the full service
  • Commission-based system: clients pay for your services after achieving the desired results
  • Hourly: a set per-hour fee is paid to the agency for the number of hours it dedicates resources to your business

Finally, set prices that are reflective of your promised standard. Customers are willing to pay more if they can avoid the hassles of incompetence and inconvenience. If you are new to this industry, you may want to offer a lower rate initially, but as you gain more experience, your prices should increase accordingly.

3. Develop Your Brand Identity

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It is essential to communicate your brand story with customers. Consider your services, target customers, and price points to determine your brand image. You can think of your brand as the personality of your business.

People love associating with businesses that support global issues as they can relate emotionally. Everything from your logo, business name, images, color theme, and font style should be consistent over your website to establish your unique brand identity.

Try to create a brand that is simple, modern, and memorable. Design a cohesive visual identity that resonates with your target market and the values of your business. It’s better to start simply and build up a more complex identity as you grow. This way you can spend more time focusing on your services and finding new clients to work with.

4. Choose Your Technology Platforms

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Online presence is crucial in the marketing business world. You need to build a strong connection with your target audience by setting up the following platforms:

  • Website: Create an organized layout for your website that makes it easy for your target audience to surf through. Potential clients should be able to navigate to the various landing pages, including the about page, services, and contact pages
  • Blog: Build your authority in the field by publishing content that provides value to the reader and brings organic traffic to your website
  • Social media accounts: Carry out research to know which social media channels your customers spend the most time on. Your posts should reflect your brand’s message and divert them to your website.

Cohesion is an absolute must when your brand is present in multiple places. So when learning how to start a marketing business, ensure your brand’s colors, visuals, message, services, and prices are consistent across the board. This builds trust with your customers and promotes brand loyalty.

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You can choose to operate as a sole entrepreneur, Limited Liability Company (LLC), or publicly traded company. With the latter two, the business owner is considered a separate entity and will not be held responsible for any debts or liabilities of the business.

Even though the startup costs associated with sole ownership are low, outside funding essential to growing a business can be tricky to obtain. The investments pooled by other members for an LLC business or through shares (in the case of a public company) will build your credit rating and help secure more funds from financial institutions.

And with Northwest Registered Agent, you can outsource the application process for as little as $39.

6. Assemble Your Agency Team (Or Start Solo)

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At the beginning of your journey, you may work independently to lower costs and establish a positive reputation with clients. This also lets you get a feel for the industry and understand how you want to run your marketing business.

Once you’re confident in your capabilities, start adding team members to your team. This will help you increase efficiency and competency by dividing tasks among them. Take some time to find creative professionals with the same vision as you regarding marketing services.

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Gradually, as you take on more clients, you may need to hire people to manage certain tasks. You can start by hiring freelancers that are experts in their field, and as the level of trust increases, you can offer them a permanent job to be a part of your marketing team.

Don’t hire or contract too many people at once, as it can be hard to keep up with the workflow. Your team should have a healthy mix of tech-savvy professionals, SEO specialists, data entry personnel, copywriters, and finance whizzes.

7. Implement and Market Your Services

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Now that your structure is in place, you must let the world know about your services. To create a successful business you need to reach clients searching for the services you offer. You can increase the chances of getting reached out with:

  • Outbound marketing: Using tactics to generate awareness of your products through paid advertising on billboards, TV and attending networking events
  • Inbound marketing: create a great content strategy that pushes customers to your websites. Keyword-optimized blog posts, videos, and social media marketing are perfect examples of this technique
  • Word-of-mouth- marketing: Existing customers will talk about your services to their family and friends. This technique builds trust with potential customers as it comes from a reliable source.

If you have any experience in one of the three above, use it to your advantage. Identify the channels that work best for you and invest in them. Make sure you have a strategy to track your efforts to see which brings the highest returns on investment (ROI).

Bottom Line: How to Start a Marketing Business

Knowing how to start a marketing business requires understanding the industry, your target customers, and the right blend of services. Once you have a thorough plan and the necessary resources, it is important to stay on top of the changing trends in marketing and technology to ensure your business grows steadily.

With careful research, hard work, and dedication, entrepreneurs can create a successful marketing business that stands out from the competition.



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Samsung: 6-Day Workweek For Execs, Company in Emergency Mode

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Samsung: 6-Day Workweek For Execs, Company in Emergency Mode

Four-day workweeks might have all the buzz, but one major tech company is going in the opposite direction.

Samsung is implementing a six-day workweek for all executives after some of the firm’s core businesses delivered lower-than-expected financial results last year.

A Samsung Group executive told a Korean news outlet that “considering that performance of our major units, including Samsung Electronics Co., fell short of expectations in 2023, we are introducing the six-day work week for executives to inject a sense of crisis and make all-out efforts to overcome this crisis.”

Lower performance combined with other economic uncertainties like high borrowing costs have pushed the South Korean company to enter “emergency mode,” per The Korea Economic Daily.

Related: Apple Is No Longer the Top Phonemaker in the World as AI Pressure and Competition Intensifies

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Executives at all Samsung Group divisions will be affected, including those in sales and manufacturing, according to the report.

Samsung had its worst financial year in over a decade in 2023, with the Wall Street Journal reporting that net profit fell 73% in Q4. It also lost its top spot on the global smartphone market to Apple in the same quarter, though it reclaimed it this year.

Though employees below the executive level aren’t yet mandated to clock in on weekends, some might follow the unwritten example of their bosses. After all, The Korea Economic Daily reports that executives across some Samsung divisions have been voluntarily working six days a week since January, before the company decided to implement the six-day workweek policy.

Entrepreneur has reached out to Samsung’s U.S. newsroom to ask if this news includes executives situated globally, including in the U.S., or if it only affects employees in Korea. Samsung did not immediately respond.

Research on the relationship between hours worked and output shows that working more does not necessarily increase productivity.

A Stanford project, for example, found that overwork leads to decreased total output. Average productivity decreases due to stress, sleep deprivation, and other factors “to the extent that the additional hours [worked] provide no benefit (and, in fact, are detrimental),” the study said.

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Related: Samsung’s Newest Galaxy Gadget Aims ‘To See How Productive You Can Be’

Longer hours can also mean long-term health effects. The World Health Organization found that working more than 55 hours a week decreases life expectancy and increases the risk of stroke by 35%.

The same 55-hour workweek leads to a 17% higher risk of heart disease, per the same study.

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John Deere Hiring CTO ‘Chief Tractor Officer,’ TikTok Creator

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John Deere Hiring CTO 'Chief Tractor Officer,' TikTok Creator

This article originally appeared on Business Insider.

Agriculture equipment company John Deere is on the hunt for a different kind of CTO.

The brand on Tuesday announced a two-week search to find a “Chief Tractor Officer” who would create social media content to reach younger consumers.

One winning applicant will receive up to $192,300 to traverse the country over the next several months showcasing the way John Deere products are used by workers, from Yellowstone National Park to Chicago’s Wrigley Field and beyond.

“No matter what you do — whether it’s your coffee, getting dressed in the morning, driving to work, the building you go into — it’s all been touched by a construction worker, a farmer, or a lawn care maintenance group,” Jen Hartmann, John Deere’s global director of strategic public relations, told AdAge.

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To kick off the search, John Deere tapped NFL quarterback Brock Purdy (who will presumably be a bit busy this Fall to take the job himself) to star in a clip in which he attempts to set out on a road trip in an industrial tractor.

Suited up in the obligatory vest, work boots, and John Deere hat, Purdy’s progress is interrupted by teammate Colton McKivitz hopping into the cab while a string of messages floods in from other athletes and influencers expressing interest in the job.

The clip also represents the first time that the 187-year-old company has used celebrities to promote itself, Hartmann told AdAge.

According to the contest rules, entrants have until April 29 at midnight to submit a single 60-second video making their pitch for why they should be the face and voice of the company.

In addition, entrants must live in the 48 contiguous states or DC — sorry Hawaii and Alaska residents. Interestingly, any AI-generated submissions are prohibited, too.

Videos will be judged against four categories — originally, creativity, quality, and brand knowledge — after which five finalists will be chosen and notified after May 17.

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How to Capitalize On This Thriving Talent Pool to Drive Your Company’s Growth

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How to Capitalize On This Thriving Talent Pool to Drive Your Company's Growth

Opinions expressed by Entrepreneur contributors are their own.

As business operations shift, executives and entrepreneurs are increasingly turning to an on-demand workforce that is simultaneously empowered by technology and drawn to purpose-driven projects.

Consider Upwork, whose 2020 Future of Workforce Pulse Report revealed that nearly 80% of hiring managers engaging freelancers feel confident about doing so. These hires provide coveted expertise — on a project-to-project basis — that entrepreneurs need to scale their operations without incurring long-term overhead costs.

This new market paradigm also promotes dynamism, with 79% of businesses agreeing that freelance talent enables greater innovativeness. Perhaps most telling, 84% of hiring managers utilizing it feel more assured about adapting to future disruption, compared to just 69% of those relying solely on full-time staff.

By capitalizing on freelance marketplaces, entrepreneurs can amplify employer branding, augment capabilities and future-proof organizations, even amid turbulence. As nearly 60% of hiring managers plan to increase engagement with freelancers over the next two years, the time is now for executives to realize their inherent potential.

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Related: Navigating the Great Reshuffle: Why Your Employer Brand is Key in Recruiting Talent

The job market continues to shift

After a season of massive hiring, we’re back to seeing layoffs and downsizing. Companies are feeling the bloat—from unused office spaces with rising rent to oversized employee structures — and are shifting focus to hiring only the most essential positions. This leaves a critical talent gap needed for complex projects and specialized tasks. Highly skilled and specialized independents can fill this void.

A few key benefits to engaging them:

Access to niche experts: Platforms like Toptal and Guru provide access to elite professionals from leading Fortune 500 companies and innovative startups. Whether the need is for a machine learning specialist, growth strategist or financial modeler, entrepreneurs can now curate on-demand teams that boast specialized skillsets, enabling them to focus investment on projects with the highest strategic value.

Enhanced agility: Leading corporations increasingly “rent” skills by tapping freelance experts for initiatives involving new technologies or while entering unfamiliar markets. With niche contributors available to plug knowledge gaps, owners can explore ideas that once seemed unrealistic due to internal constraints—unlocking inventiveness and first-mover advantage.

• Stronger employment brand: Blending full-time employees with project-based freelancers signals a commitment to modernization and work-life balance. Offering both engaging work and flexibility will help draw exceptional candidates and help you compete with corporate giants for top-tier talent.

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Related: Can Retirees Thrive in the Gig Economy? Navigating a Changed Workforce

Tips for capitalizing on gig talent

Having explored the forces reshaping work, executives may wonder how to effectively leverage freelance platforms. After all, how can you know you’re getting your money’s worth if a hire isn’t physically present full-time?

• Define projects clearly: Contract hires thrive when expectations and deadlines are established upfront. So, clearly, detail needs around deliverables, success metrics, required skills and projected time investments. Staying ahead when it comes to communication and expectations will help avoid headaches, including delays.

• Build loyalty with talent: The best independent professionals have options regarding the projects they accept. Study their profiles to discern passions and incentives. Offer interesting work, flexibility and strong communication to motivate interest and improve results.

• Manage collaboration: Provide steady context, feedback and guidance at each project stage, but also foster autonomy, even while directing efforts toward strategic goals. A dynamic balance of these qualities drives optimal outcomes.

• Continue expanding your talent pool: Add proven freelancers to an internal database for repeat engagements, and notify talent about new initiatives for which their expertise would provide an edge. Uncovering additional ways, freelancers can enhance the business deepens the relationship.

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Related: Fill Your Talent Gap by Sourcing Candidates From the Veteran Community

Top platforms for connecting with talent

Now comes the hard part: finding contractors who bring fractional expertise sets. There are a growing number of platforms, of course, but I’ve found that the following stand out as leaders:

Fiverr: Ideal for execs seeking design, digital marketing, writing, video and admin support. Known for affordability and ease of posting jobs. It taps a global talent pool, too.

Upwork: A flexible platform that spans more than 150 skills. Used by everyone from small businesses to global enterprises. Strong at IT, development, design, finance and consulting.

Toptal: Focuses exclusively on the top 3% of talent. Best for expert software developers, designers, project managers and finance experts. All contributors are extensively vetted.

Contra: A growing independent platform that vets and connects both job candidates and hiring companies. Best of all, it doesn’t take a commission from projects.

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Related: 3 Strategies to Optimize Your Hiring Process and Find the Best Employees

The numbers speak for themselves: businesses engaging freelance professionals report greater confidence and competitiveness, as well as the ability to withstand turbulence, yet legacy beliefs can still cause hesitancy among those keen to hire. Supported by such specialized collaborators, companies can explore new horizons unencumbered by a one-time narrow view of staffing models.

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