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Key Insights: 2021 Strategic pearls on email and content marketing



30-second summary:

  • Consumers are becoming more conscious of how they shop, with an increased focus on small, minority-owned, women-owned, and Black-owned businesses.
  • Shopping this year has more sentimental value as shoppers look for a morale boost. Nearly, half, (43%) of consumers used shopping as a means to cheer up family and friends.
  • Mastercard predicted that 77% of Americans will choose to shop local while 75% of consumers intend to prefer shopping from businesses that share their personal values.
  • Email and content marketing have stood as pillars for brands through 2020, these will be a make or break factor for businesses to succeed in 2021.
  • Email marketing has an average ROI that is 4X higher than any other channel with APAC getting the highest open rates and EMEA winning the highest CTR.
  • The top seven industries in terms of open rates and CTR revealed.
  • Top priorities businesses must-have for email marketing 2021.
  • Lead generation, website traffic, and improving brand reputation are the top three priorities using content marketing.
  • 56% of organizations spent between $10,000 to $25,000 on content marketing.
  • Website analytics tools and SEO tools were the top two used technologies for content marketing.
  • 69% of businesses created content for “Top of the funnel” in 2020.
  • A drill-down of content marketing as a strategy and what makes content succeed in terms of strategy, views, shares, and more. Read on to unlock these insights.

We’re nearing the end of 2020 for good, and as we as people, consumers, and brands have learned, unlearned, and adapted to a lot of dynamics, this week we will take you through the pillars for brand success in 2020 – email marketing and content marketing. Their role in the minds of a more conscious consumer, best practices, and stats on what worked and what didn’t. Read on for a 20/20 strategic vision of 2021.

Consumers’ changing shopping attitudes

Consumers have shown exceptional resilience and adaptability to the pandemic and retail. Global payments giant, Mastercard highlighted that consumers are becoming more conscious of how they shop, with an increased focus on small, minority-owned, women-owned, and Black-owned businesses. 

In fact, shopping this year has more sentimental value as shoppers look for a morale boost. Nearly, half, (43%) of consumers used shopping as a means to cheer up family and friends while 40% shopped to get in the holiday spirit.

Mastercard predicted that 77% of Americans will choose to shop local while 75% of consumers intend to prefer shopping from businesses that share their personal values this holiday season. In fact, consumers would rather not receive a gift than accept one which has been purchased from a retailer that doesn’t align with their personal values.

Some key findings from the Mastercard study were:

  • Total U.S. retail sales grew 4.1% for the expanded October 11-December 24 holiday season, compared to the same period in 2019
  • 64% of consumers will actively avoid gifting cash this year
  • 52% of respondents plan to ship more gifts to their loved ones’ homes to avoid person-to-person contact (hence emphasizing the importance of free-shopping for online retailers)
  • 59% intend to spend the same or more money on holiday shopping (2020 vs 2019)
  • Almost half (43%) note having more to spend on holiday gifts because they haven’t spent as much as usual over the course of 2020
  • 82% said they are likely to shop online this year

“While the holidays may look different this year, one thing is clear – Americans are shopping with a different perspective,”

said Linda Kirkpatrick, president, US Issuers at Mastercard

Top cities according to holiday shopping spend

Mastercard Spending Pulse analysis of retail sales in the 20 largest U.S. metropolitan areas, where total retail sales grew 4.1% in October and cities including Atlanta, Houston, and Orlando emerged as leading the retail recovery. 

Mastercard analysis of top cities according to holiday shopping spend

As consumers become increasingly conscious of their shopping preferences and habits, the importance for brands to have transparency and maintain the same communication and language across all channels will be a high priority. 

Since content and email marketing have stood as pillars for brands through 2020, these will be a make or break factor for businesses to succeed in 2021.

businesses using a content marketing approach

Email marketing: Performance overview 2020 and 2021 strategy

Email marketing has an average ROI that is 4X higher than any other channel. SMB digital marketing, Sendinblue, analyzed the data of 691 companies across 25 industries in 46 countries over one year/through 2020 to release its 2020 email marketing industry report. Here’s the email marketing overview in a snapshot.

  • Q1 –  Open rate peaked in March with 28.05% while CTR remained low
  • Q2 – CTR peaked in June at 6.45%. Interest in offers and emails rose substantially
  • Q3 – The best time to update your contact lists, set up automation workflows, or run A/B test in your mailings as the majority of people ignore emails on summer holidays
  • Q4 – Fewer campaigns sent out compared to the previous half of the year. Email volumes peak in November. Sending times are of essence.

Key findings included region specifics and details about the best send times for B2B and B2C businesses:

  • APAC: Highest open rates but lowest CTR
  • EMEA: Low open rate but highest CTR
  • The Americas: Average open rates and CTR, but the lowest unsubscription rate (indicating more brand loyalty vs APAC and EMEA)
  • APAC send the most mails (47.1% of total email volume) and also has the highest bounce rate
  • “Fashion/ Beauty” has the highest volume with 796 campaigns sent, which represents 554 more campaigns than the median. 
  • “Insurance” has the lowest volume with only 70 campaigns sent, which is 172 less than the median.
  • Best days for B2B mails were Mondays and Tuesdays, early mornings
  • Best days for B2C mails were afternoons during the week, and weekends

email marketing overview - global and peek into 2021Top seven industries in terms of CTR

  1. Media/Publishing (9.34%)
  2. Insurance (8.58%)
  3. Household/Garden (7.81%)
  4. Electronics/Hardware (7.68%)
  5. Association (Club/Religions) (7.38%)
  6. Healthcare/Fitness/Food (7.17%)
  7. Fashion/Beauty (7.06%)

Top seven industries in terms of open rate

  1. Marketing/Advertising (38.10%)
  2. Association (Club/Religions) (36.75%)
  3. Insurance (36.25%)
  4. Electronics/Hardware (31.35%)
  5. Gambling/Lottery (30.70%)
  6. Event/Entertainment (27.70%)
  7. Agency/Consulting (26.25%)

Top priorities for email marketing 2021

  • GDPR compliant registration form
  • Transparency
  • Sender id variations ([email protected], [email protected], [email protected])
  • Personalization of subject lines, CTAs, linguistic style, and content
  • Direct speech and strong verbs
  • Aligning the link description and target
  • Link the full information for further reading
  • Automate the exclusion list to save time

Content marketing: Performance overview 2020 and 2021 strategy

Recently, SEMrush launched their ‘State of Content Marketing 2020 Global Report’ which analyzed 600 000+ tweets, 1,200,000+ blog posts, and surveyed 1,500+ marketers across the globe. Here are some key findings:

  • Almost 84% of survey respondents have a content strategy
  • Lead generation, website traffic, and improving brand reputation are top three priorities using content marketing
  • 56% of organizations spent between $10,000 to $25,000 on content marketing
  • Just 11% evaluate their content strategy as “excellent” 
  • Website analytics tools and SEO tools were the top two used technologies for content marketing
  • 69% of businesses created content for “Top of the funnel” in 2020
  • Strategy development is one of the top three skills required for a content marketer
  • SEO is the top discussed topic (18.32%)
  • #DigitalMarketing is the most popularly used hashtag (71%)
  • #SEO is the second most popular hashtag (62%)
  • 7000+ word articles got almost 3X more page views and 43% more shares vs 900–1200 word articles
  • Clear structures (H2+H3+H4) help improve content performance
  • One list per 500 words of plain text got 70% more traffic than posts without lists

What were the most effective ways to use content marketing in 2020?

These were the top five most-used tactics by digital marketing teams:

  1. SEO
  2. Repurposing content
  3. How to guides/Educational content
  4. Optimizing customer journey
  5. Video/Visual content

most successful content marketing tactics used in 2020 and how business will consider it in 2021

Top topics related to content marketing

The top three topics were – Strategy, SEO, and social media. While Tools, trends, AI, and content ideas were the lesser talked about topics.

content marketing - most discussed topics and insight into 2021

Tweets that win

Time is the name of the game for Twitter. What kinds of Tweets won the sweet spot on Twitter users’ timelines and devices?

Tweets that performed well

Top Google searches regarding content marketing

Even though Google being down recently made the rounds on social media but we can understand why – Google handles nearly 5.6 billion searches per day! Coming back to content marketing and search queries, these were the top three Google search queries SEMrush recorded:

  • Content marketing strategy
  • Content marketing agency
  • Content marketing examples

What kind of content performs best?

In terms of unique pageviews, articles ranging between 3000 to 7000+ words work well. However, articles that saw the highest shareability ranged between two categories – 1501 to 2000 words, and 5001 to 7000+ words.

If you’re looking at winning backlinks, articles within the range of 1201–1500 words championed these criteria.

Headlines that performed the best in terms of unique pageviews, shares, and backlinks were in these formats:

  1. Lists
  2. Guides
  3. Questions
  4. How-to

Headings (H1 tags) that were the best performing ranged between 10-13 words, followed by headings with 14 words.

Content with 6-7 images performed best in winning unique pageviews and shares.

For brands wanting to win with video content in their articles, adding 1-3 videos fell into the healthy threshold for winning backlinks, unique pageviews, and shares.

ClickZ readers’ choice for the week

2020 has been cold and marketers have been hungry for insights all year long. This week, our readers have been roasting their marketing marshmallows on the flame of forecasts for 2021 in terms of retail and digital marketing, with a sprinkle of some delightful thoughts from our interview with marketing leaders – eBay, IBM Watson, FILA, and Salesforce. Bon appetite!

  1. The digital marketing forecast for 2021
  2. Top marketers highlight 5 common themes about the impact of 2020 on business
  3. Five retail and marketing trends for 2021

Read More


How to Create an Email Marketing Calendar in 2022



How many batch and blast marketing emails do you get in a day? More importantly, how often do you mark all of them as “read” without actually reading them? 

Naturally, you don’t want to be just another brand that clutters your customers’ inboxes. So how then can you cut through the noise and ultimately increase your open and click-through rates?

There are two things that determine a successful email marketing campaign: consistency and proper segmentation.

This means that you should be able to reach the right audience, at the right time, with the right message. 

One way to ensure this is through an email marketing calendar

With one, you can plan, create, and schedule your emails for the best possible results.

There are many ways to create an email marketing calendar including using spreadsheets or tools specifically designed for planning. 

PromoPrep Email Calendar

Now, let’s talk about how you can create an email marketing calendar.

Be Clear on Your Goals for Your Email Campaigns

The first step to creating an email campaign calendar is to figure out what type of messages you want to share to your customers.

Do you want to:

  • Promote a new product or event?
  • Re-engage your customers?
  • Encourage them to check out items from their abandoned carts?
  • Launch a seasonal campaign tied to an upcoming sale?
  • Send a newsletter or useful content to establish your expertise in the field? 

Identifying your goals can help you tailor a strategy that makes sense to your recipients. From this list, you can then start to plan the kind of emails that you want to send out, and when they will be sent out. 

Determine the frequency of your send-outs for each campaign

Now that you have a list of campaigns that you want to launch through email, you can then plot these on your working calendar. 

For example, if you want to start sending a newsletter, what are the best practices in doing so? Your research might tell you that it is best sent once a month. You can then go ahead and plot this in your calendar. 

You might also want to run a sale monthly. If so, be sure to block out a day in your calendar for send out. 

The idea is to plot these emails on your calendar to give you a visual idea of how your quarter (or perhaps, year) is shaping up. You might notice that some months may be overloaded with emails and some have huge gaps in them. You can then adjust your emails accordingly—both for your subscribers and the marketing team’s benefit. 

Determine Your Segments

The last thing that you want to do is to send emails that are not relevant to your recipients. After all, not everyone is going to be on the same stage in your marketing funnel — so be sure to segment your emails based on where they are in their buyer’s journey.  

You can do this by determining which campaigns you want to send to everyone, and which ones should go to a specific set of people on your list.  Doing this after you have plotted the frequency of your send-outs will also help you determine which segments will be overloaded with emails and which ones aren’t getting enough attention. 

Actionable tip: for every email that you want to send out, be sure to ask yourself who should this email go to and who shouldn’t receive this email. For example, you don’t want to send a welcome series to someone who has been in your mailing list for a long time.

The better you get at organizing your emailing list, the more equipped you can be in providing better value through your content. This will help you send targeted messages to the right people.

Start Writing Down Potential Email Subject Lines

One of the challenges that marketers face when drafting their email content is in writing the subject line. It has to be catchy, relevant and provides the recipient with a sneak peek at what’s inside the email. In other words, it is a pain to write. 

However, it deserves special attention because it will determine whether your email will get opened or not. No matter how much time you’ve spent creating superb content, well-designed graphics, and hard-to-ignore promotions, all of this will be irrelevant if your subject line fails to catch your audience’s attention. 

A component this important should be planned ahead of time. 

Our advice: Come up with a list of your potential subject lines and run them through email subject line testers. Even with these steps, there’s still a possibility that you’ll end up with an entirely different subject line as your content takes shape — but this will help. 

Determine The Type of Content You Want To Share in Every Email

The next thing that you want to do is to determine the content that you want to include in each of your emails. Your task should then include pulling relevant articles from your blog, linking videos from your brand’s channel, and creating graphics for the body of your email. 

All of this should then be saved in a single folder dedicated to every campaign. This eliminates the possibility of sending the wrong graphics or linking the wrong video to your emails. 

Of course, after all, this, be sure to link each specific folder to the right entry in your email marketing calendar.

Finalize the dates and times of your send-outs

Now that you have a solid idea of what you’ll be sending out, who it will be sent to, and what the content of each email will be, it’s time to determine your publish dates and time. 

Be sure to research what the best practices are in sending out emails. For example, you might find out that the best days to send emails are Tuesdays, Wednesdays, and Thursdays. 

Plotting the send-out dates in your calendar lets you or your team manager plot the workflow so each member can be delegated a task with the corresponding deadlines—all in time for the publish date. 

Final Thoughts

Email marketing is all about providing relevant content to the right audience. While there is no single formula that can ensure positive results, coming up with a solid plan and a well-designed email marketing calendar is a good start. 

Just remember that your job as an email marketer does not end after the last email has been sent out. Be sure to constantly monitor each campaign’s performance, employ email A/B testing to improve open rates, and always be prepared to reevaluate and revise your approach. 


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10 Tips On Effective Email Marketing For Mobile Apps in 2022



If you are one of those who thinks email marketing does not work, then you are definitely missing out on a huge market opportunity.

The reason most people conclude email marketing is least relevant is that they aren’t doing it effectively.

An effective email marketing campaign will still produce tremendous results in 2022. It is a good way that top app development companies in the USA can get their messages out to their customers and clients and can also help to strengthen relationships.

There are basically three types of emails; marketing emails, transactional emails, and operational emails.

Marketing emails consist of a newsletter, announcements, sales promotions, and press releases. Companies send these emails to people who want to receive updates from them. These include; clients, affiliates, prospects etc. This is the type of email you get when you subscribe to a website’s newsletter.

Transactional emails are emails that are triggered by a customer’s action or activities. Some examples of transactional emails include welcome messages, registration confirmations, tracking information, sales receipt, invoice etc. Transactional emails have the best chance of being opened as they are trusted emails. They provide an opportunity for more engagement.

Operational emails communicate important information about a business to customers. This includes informing them of holidays closures, service unavailability, maintenance plans etc. This is one of the least successful emails as people tend to skip it quite frequently.

10 Tips On Effective Email Marketing For Mobile Apps in 2022

Below are ten tips for effective email marketing during mobile app development;

1. Building subscriber list:

The first step towards an effective email marketing campaign for mobile apps is building your subscriber list. Of course, who would you promote to if you don’t have any subscribers?

App development companies can encourage sign up by making sure subscriptions forms are available on their homepage and in every other location on their site. Some websites even have sign-up forms that hover over the page and follows the users as they scroll. It is not intrusive, yet it catches attention.

Another effective method of encouraging sign up is by explaining to readers what they stand to gain by subscribing, perhaps a free ebook, or tutorial.

2. Proper targeting:

In order to have an effective email marketing campaign in 2021, you must learn to target your emails to the right recipient.

One of the top reasons why email marketing fails is because mobile app development companies treat all subscribers as the same, hence sending blanket emails.

To have an effective email marketing campaign you must segregate appropriately. This will require you to gather as much data as possible pertaining to your subscribers; their geographical location, their buying habit etc.

This way, you can send your subscribers messages that resonate more with their needs and interest. This makes it more likely for them to take up your offer.

3. Personalization:

Personalizing your emails is also another proven way top app development companies can boost their email marketing campaign.

Rather than sending a generalized email to all your subscribers using the boring “dear reader”, you can replace this with the recipient’s name.

Current emailing software allows users to interchange the generalized address pattern with the recipient’s name. This creates a feeling of camaraderie and trust and increases the chance of your email being opened and read.

4. Keep it simple:

It gets pretty confusing and annoying when you open a webpage and you are bombarded by flashy graphics, huge fonts and some other elements that obstruct the main content of the page.

Most times people just abandon such pages and head to alternative one. In order to prevent irritating their audience and potential customers, top app development companies need to keep their layout as simple as possible.

You should make it look professional. A good number of people often mistake simplicity with being cheap or substandard, and complexity with top-notch. That is far from the truth. The most successful campaigns and websites (Facebook, Google, and Instagram etc.) are built on simplicity and ease of use.

5. A powerful call to action:

There is no point sending dozens of emails if you don’t tell your readers what you want them to do with.

Call-to-action is an important element of a successful email marketing campaign. It is the push that is sometimes needed to turn a reader into a customer.

A call to action can ask customers to make a purchase, to subscribe to a newsletter, click on a link, fill a survey form etc.

Email marketing example from Netflix.

6.Proper formatting:

The manner by which the content of your email is presented also goes a long way in determining the success of your campaign.

Firstly, learn to use catchy titles and engaging opening lines. Your opening lines must be geared at holding and sustaining the attention of your readers.

Your opening paragraphs must be such as to highlight the subject matter of the content. Do not beat around the bush, you will lose your readers before they get to the sweet part.

Also, mobile app developers have to observe proper formatting of their content so as to make them easily readable. This will include using short paragraphs, using keywords and phrases that are relevant to their content, using bullet points to allow their audience be able to skim through their content and identify the key points, using of images to illustrate message etc.

7. Ability to unsubscribe:

This may seem like a point that is a successful email marketing campaign but it is actually beneficial to it.

For some reasons, a subscriber may want to opt out of your mailing list. If they are unable to or they find extremely difficult to, they may flag your email as spam and this will cause you problems down the line.

8. Ensure it is mobile friendly:

We are in the age of smartphones where the majority of users access the web via their phones than on their desktops.

Therefore, to have a successful email marketing campaign top app development companies must ensure that their emails are mobile friendly.

They must be able to open on mobile without any of the elements of the email missing. One way to confirm how mobile friendly your emails are is to subscribe to your newsletter and then view it on your smartphone.


9. Test:

Before you send out emails ensure that you test and double check your message. Make sure all the properties and links to the email are working properly.

You should also check it on different platforms and on a variety of mobile devices. For a more efficient testing, you can utilize tools like Litmus. This tool tests and provides screenshots of your email as it would appear on different email platforms.

It is bad practice to send mass email without testing. If there is any major error this could damage the credibility of your brand tremendously.

10. Monitor your data:

For an effective email marketing campaign to promote your mobile app, it is important that you monitor your data. Take note of how many of your subscribers actually opened their emails and how many carried out the expected action. Other information such as time of day people opened the messages is also equally important.

You can also read more about personalization of mobile app och evolution of app design articles to learn more about.


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How Does Storytelling Work And Why It Should Be Used In E-Mailing


How Does Storytelling Work And Why It Should Be Used In E-Mailing

We tell each other stories all the time: at family dinners, at friendly parties, during office lunches, sharing photos on social media, shooting dozens of stories a day. And this information sits much more firmly in our heads than just the facts.

Because when we read stories, our brain uses not only the language part of the brain, which converts words into meanings but also the parts of the brain that deal with emotions. We imagine taste, smell, color, and movement by combining what we’ve heard with our own personal experiences.

What is storytelling, where does it come from and where is it used

Storytelling is a method of conveying information in the form of a story in order to engage the listener’s sensory and emotional experience.

It is the emotional connection to the brand and the company that determines the audience’s affection and trust. And a story is a great way to start this attachment. Storytelling is more than simply that. Any story resolves a conflict, “does irreparable good”, or solves a problem.

How storytelling works

Our brain only engages the left hemisphere when we hear boring facts. Stories include the right hemisphere, which generates images, pictures, emotions. It is a chemical reaction that produces oxytocin, which creates the trust necessary for the success of any deal. When you bring in the emotional connection created by the story, the client doesn’t need to be persuaded.

Commercial storytelling serves several functions.

  • Propaganda
  • Unification
  • Communication
  • Influence


Stories have the power to inspire, persuade, and convince. They have the potential to be long-lasting and drive others to do useful things. In early 2017, Nike, for example, promoted women’s freedom of choice in sports.


Stories help to shape a project’s, brand’s, and/or company’s culture and establish a common identity. Lego came up with a cute commercial, utilizing a sketch from one family’s life to demonstrate how to bring together customers and a company that creates cubes, after which parents stop walking barefoot in the house.


Stories inspire trust, and trust is the key to understanding. The greater the understanding, the more effective the communications that lead to the goal.


Stories inspire and build credibility. Steve Jobs was a brilliant entrepreneur, inventor, and industrial designer, as everyone knew. And when he gave his famous Stanford speech, the world recognized him as a wise man in whom one believes unconditionally.

Features of commercial stories

To build storytelling into a company’s marketing, you need to:

  • formulate the purpose of the story;
  • be client-oriented;
  • use the “situation-problem-solution” scheme;
  • show the audience the value of the brand;
  • if possible, use a story to engage the audience or make the client a full participant in it.

How to tell stories that people will believe

You don’t have to be a talented storyteller, creative research paper writer, or director to come up with a story. It is enough to take a plot, phenomenon, or event that really changed your life or the life of someone around you.

Stories can tell:

  • about the creation of the product;
  • about working with clients;
  • about successes and failures;
  • directly about the product;
  • about the company;
  • about anything in general, directly or indirectly related to your business.

Ways to tell a story

Marketers don’t just tell stories with text or video. It can be comics, cards, offline speeches, podcasts, other formats for presenting content, and even multimedia. The main thing is to follow the algorithm.

Storytelling algorithm

Analysis of the target audience for storytelling

True, but marketers and other associated professionals frequently overlook this step, despite the fact that any marketing activities, whether launching an ad campaign or implementing a new product, begins with research on the target audience.

Before telling a story to readers or listeners, you should assess their prior experiences and listening skills. After that, bet on the ones who are more loyal and receptive.

The main idea of storytelling

In marketing, a commercial story catches the user’s attention and establishes an emotional link to the brand, resulting in trust and leading the customer to take a specific action.

When starting to build storytelling in a company, a marketer should keep in mind that there is a story behind every fact. It begins the moment a fact is discovered, and its impact on the further course of events is obvious. This fact becomes important to a certain audience when it somehow affects the context of that audience.

Choosing a hero for storytelling

The stories that a company tells about its job or product are dependent on the client’s context – their life, habits, and interests – rather than the company itself. The main character could be the client’s image or the image of the relative (mother, spouse, child). It could also be a pet, a household object, or another familiar object.

The character is usually drawn from a living person, and the audience thinks, “Oh, this is what my mother would do, and this is what my friend would say”. The character must be completely understood in order for you to know exactly how he would act in a certain situation – for this, you must fully develop the character.

Choosing the plot

It’s not so much about the story itself in commercial storytelling as it is about the advantage the story will give. It is critical in marketing to demonstrate how the brand can solve the customer’s problem.

That’s why storytellers base their stories on the product’s usefulness to the customer. The basis of the story is usually as follows: the hero encounters a problem and solves it with the help of the company’s product.

Storytelling in email marketing

Companies that launch mailing lists often use numbers and a simple listing of facts, and don’t want to scatter the attention of subscribers. They think, if people have already opened the letter, let them get the “maximum benefit”. But why do they need this, if trust in the company has not yet been formed? And trust cannot arise without emotion.

Stories in letters that aren’t just numbers and facts, but also include a plot, characters, and emotional attachment, can affect readings, establish a relationship between the subscriber and the brand, and involve to use of the product.

Most consumers have already developed banner blindness and don’t notice the standard advertising in newsletters, but they are not yet accustomed to letters with stories. That’s why such emails draw attention to themselves.

Features of email storytelling

Content story emails are usually lengthy, but if your story holds the reader’s attention from the beginning, the recipient is more likely to finish the email and possibly take targeted action.

Important: storytelling in a letter begins with the subject and the preheader. No matter how exciting the story is in the letter, it may not be opened at all if the headline is boring.

Storytelling techniques in emails

You can tell stories in letters in the following ways:

  • Blog article announcements as standalone stories.
  • A short story that leads to a targeted action.
  • Letter from the blog editor.
  • Stories in article previewsю
  • Quotes and stories from the brand’s customersю
  • Stories with a brand mascot.
  • Cases.
  • Comics.

You can also include videos in mailings, tell jokes in letters, start a series of letters, conclude each letter with an intrigue – so the reader expects the next one, and use a variety of formats (text + photos + video) in your mailings.


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