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Facebook users lose access after violations of linked spam Instagram accounts they don’t own

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Facebook users lose access after violations of linked spam Instagram accounts they don't own

A growing number of Facebook users are reporting an issue in which their Facebook accounts are being disabled because of violations attributed to linked Instagram accounts that the Facebook users themselves do not own.

The issue, which was first reported weeks ago on the subreddit r/facebookdisableme and reported by ReviewGeek May 16, starts with the affected user receiving a message from Facebook saying that they cannot use Facebook or Messenger because of a linked Instagram that violated Instagram’s community guidelines. In all cases, the Instagram account consists of a jumble of random letters and numbers typical of spam accounts.

Where the case becomes strange is that hackers have found a way to link Instagram accounts to unrelated Facebook profiles before they violate community guidelines. This not only results in the newly linked Instagram accounts getting disabled but also the Facebook profiles of unrelated users, as they’re seen as being guilty by association.

Exactly how this happens is not clear. An analysis by SiliconANGLE can find no evidence of hacking, although this cannot be categorically ruled out. There is no sign of account compromise and best practices were used with passwords. The Facebook account was never compromised, the only evidence being that the spam Instagram account had become linked to the user’s Meta account, hence the eventual ban.

The other possibility is a security vulnerability involving an application programming interface or something similar that hackers are exploiting to link Instagram accounts to legitimate Facebook accounts.

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“This attack, and the vulnerabilities it exploits, highlight the difficulty and risks that come with platform integration,” Casey Ellis, founder and chief technology officer at crowdsourced cybersecurity company Bugcrowd Inc., told SiliconANGLE. “While this kind of attack might not be possible on either Facebook or Instagram alone if you put them together, it becomes possible. Hopefully, Meta comes out with mitigations and cleanup steps soon.”

Human cost

Imagine logging onto a decade-old Facebook account, one used to keep in touch with family and friends or even run businesses and groups, only to be presented with a message saying you have lost your account for something you didn’t do. That’s the reality facing thousands and possibly many more Facebook users as the same thing continues to occur without any recourse or comment from Facebook or its parent company Meta Platforms Inc.

SiliconANGLE reached out to affected users to ask for their stories and they have a similar pattern — longstanding accounts with few or no problems with Facebook until this occurs. One user said that their account of 16 years and the only admin for three business pages had been disabled without warning because of the issue.

Another user had a 15-year-old account with a 13-year-old business page that has more than 100,000 followers disabled. “My business page was the main way I communicated to my audience and was huge leverage for gaining licensing contracts due to my following,” Reddit user DragonLadyArt explained. “The impact to my business is massive and I’m still reeling.”

Many of the users affected had Facebook accounts of long and good standing, including legitimate business owners that would have no reason to put their accounts at risk by setting up a random spam Instagram account. It also defies logic that if a person were going to set up a spam Instagram account for community guidelines breaching purposes, they would link it to their main Facebook accounts where they run their businesses.

No contact

This should be a problem that could easily be solved by Facebook and Meta having a way to contact customer support to explain the situation, but the opposite is the case: It’s nearly impossible to contact anyone who will even look at the issue.

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Appealing these bans is a Herculean task, as users are directed to Instagram to resolve the issue. However, since the offending Instagram accounts aren’t owned by the affected Facebook users, they’re left in a Catch-22 situation with no clear resolution in sight.

This isn’t the first time Facebook or Meta has faced criticism for its opaque communication channels. Getting a response from the social media giant has always been challenging, but this situation highlights how dire the consequences can be when users can’t reach out to the company for support.

“Facebook is already notorious for being hard to contact and even harder to work with when an account is compromised,” explained Mike Parkin, senior technical engineer at cyber risk management company Vulcan Cyber Ltd. “To be fair, their user base is enormous and their support staff is only so large. Still, their linking several of their products together has been a mixed blessing at best.”

Although Parkin said it would be good if the company were more responsive, harder to compromise and provided better customer service, it’s unlikely this will get better any time soon. “Meta may implement some changes that will make it harder for a malicious actor to link accounts between applications, but we shouldn’t expect any sort of mass change,” he said. “The only people who could expect to see service quickly are ‘influencers’ of one form or another who have large followings, and Meta recognizes are earning them money.”

Legal recourse

With users unable to contact Facebook to appeal their account suspensions, various users of Reddit’s r/facebookdisableme recommend that others lodge complaints with various states’ attorneys general, particularly the California attorney general since Meta is headquartered there. Some have reported success in having their accounts restored within a week of contacting the California AG’s office. Users outside the U.S. could also lodge complaints with relevant government bodies in their countries.

The arbitrary unfair suspension of accounts raises concerns in other legal matters, such as its impact on minority and vulnerable groups in relation to federal discrimination law. The case could also raise questions over involuntary censorship — with Facebook censoring users who have not violated any guidelines and its impact on public discourse and freedom of expression — which could also be grounds for an appeal to Meta’s Oversight Board.

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SiliconANGLE has reached out to Meta several times over the last week and has yet to receive an answer to questions about the situation and what users should do. Should Meta respond, this post will be updated.

Images: Pixabay, Duncan Riley

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Facebook Faces Yet Another Outage: Platform Encounters Technical Issues Again

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Facebook Problem Again

Uppdated: It seems that today’s issues with Facebook haven’t affected as many users as the last time. A smaller group of people appears to be impacted this time around, which is a relief compared to the larger incident before. Nevertheless, it’s still frustrating for those affected, and hopefully, the issues will be resolved soon by the Facebook team.

Facebook had another problem today (March 20, 2024). According to Downdetector, a website that shows when other websites are not working, many people had trouble using Facebook.

This isn’t the first time Facebook has had issues. Just a little while ago, there was another problem that stopped people from using the site. Today, when people tried to use Facebook, it didn’t work like it should. People couldn’t see their friends’ posts, and sometimes the website wouldn’t even load.

Downdetector, which watches out for problems on websites, showed that lots of people were having trouble with Facebook. People from all over the world said they couldn’t use the site, and they were not happy about it.

When websites like Facebook have problems, it affects a lot of people. It’s not just about not being able to see posts or chat with friends. It can also impact businesses that use Facebook to reach customers.

Since Facebook owns Messenger and Instagram, the problems with Facebook also meant that people had trouble using these apps. It made the situation even more frustrating for many users, who rely on these apps to stay connected with others.

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During this recent problem, one thing is obvious: the internet is always changing, and even big websites like Facebook can have problems. While people wait for Facebook to fix the issue, it shows us how easily things online can go wrong. It’s a good reminder that we should have backup plans for staying connected online, just in case something like this happens again.

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Christian family goes in hiding after being cleared of blasphemy

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Christian family goes in hiding after being cleared of blasphemy

LAHORE, Pakistan — A court in Pakistan granted bail to a Christian falsely charged with blasphemy, but he and his family have separated and gone into hiding amid threats to their lives, sources said.

Haroon Shahzad (right) with attorney Aneeqa Maria. | The Voice Society/Morning Star News

Haroon Shahzad, 45, was released from Sargodha District Jail on Nov. 15, said his attorney, Aneeqa Maria. Shahzad was charged with blasphemy on June 30 after posting Bible verses on Facebook that infuriated Muslims, causing dozens of Christian families in Chak 49 Shumaali, near Sargodha in Punjab Province, to flee their homes.

Lahore High Court Judge Ali Baqir Najfi granted bail on Nov. 6, but the decision and his release on Nov. 15 were not made public until now due to security fears for his life, Maria said.

Shahzad told Morning Star News by telephone from an undisclosed location that the false accusation has changed his family’s lives forever.

“My family has been on the run from the time I was implicated in this false charge and arrested by the police under mob pressure,” Shahzad told Morning Star News. “My eldest daughter had just started her second year in college, but it’s been more than four months now that she hasn’t been able to return to her institution. My other children are also unable to resume their education as my family is compelled to change their location after 15-20 days as a security precaution.”

Though he was not tortured during incarceration, he said, the pain of being away from his family and thinking about their well-being and safety gave him countless sleepless nights.

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“All of this is due to the fact that the complainant, Imran Ladhar, has widely shared my photo on social media and declared me liable for death for alleged blasphemy,” he said in a choked voice. “As soon as Ladhar heard about my bail, he and his accomplices started gathering people in the village and incited them against me and my family. He’s trying his best to ensure that we are never able to go back to the village.”

Shahzad has met with his family only once since his release on bail, and they are unable to return to their village in the foreseeable future, he said.

“We are not together,” he told Morning Star News. “They are living at a relative’s house while I’m taking refuge elsewhere. I don’t know when this agonizing situation will come to an end.”

The Christian said the complainant, said to be a member of Islamist extremist party Tehreek-e-Labbaik Pakistan and also allegedly connected with banned terrorist group Lashkar-e-Jhangvi, filed the charge because of a grudge. Shahzad said he and his family had obtained valuable government land and allotted it for construction of a church building, and Ladhar and others had filed multiple cases against the allotment and lost all of them after a four-year legal battle.

“Another probable reason for Ladhar’s jealousy could be that we were financially better off than most Christian families of the village,” he said. “I was running a successful paint business in Sargodha city, but that too has shut down due to this case.”

Regarding the social media post, Shahzad said he had no intention of hurting Muslim sentiments by sharing the biblical verse on his Facebook page.

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“I posted the verse a week before Eid Al Adha [Feast of the Sacrifice] but I had no idea that it would be used to target me and my family,” he said. “In fact, when I came to know that Ladhar was provoking the villagers against me, I deleted the post and decided to meet the village elders to explain my position.”

The village elders were already influenced by Ladhar and refused to listen to him, Shahzad said.

“I was left with no option but to flee the village when I heard that Ladhar was amassing a mob to attack me,” he said.

Shahzad pleaded with government authorities for justice, saying he should not be punished for sharing a verse from the Bible that in no way constituted blasphemy.

Similar to other cases

Shahzad’s attorney, Maria, told Morning Star News that events in Shahzad’s case were similar to other blasphemy cases filed against Christians.

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“Defective investigation, mala fide on the part of the police and complainant, violent protests against the accused persons and threats to them and their families, forcing their displacement from their ancestral areas, have become hallmarks of all blasphemy allegations in Pakistan,” said Maria, head of The Voice Society, a Christian paralegal organization.

She said that the case filed against Shahzad was gross violation of Section 196 of the Criminal Procedure Code (CrPC), which states that police cannot register a case under the Section 295-A blasphemy statute against a private citizen without the approval of the provincial government or federal agencies.

Maria added that Shahzad and his family have continued to suffer even though there was no evidence of blasphemy.

“The social stigma attached with a blasphemy accusation will likely have a long-lasting impact on their lives, whereas his accuser, Imran Ladhar, would not have to face any consequence of his false accusation,” she said.

The judge who granted bail noted that Shahzad was charged with blasphemy under Section 295-A, which is a non-cognizable offense, and Section 298, which is bailable. The judge also noted that police had not submitted the forensic report of Shahzad’s cell phone and said evidence was required to prove that the social media was blasphemous, according to Maria.

Bail was set at 100,000 Pakistani rupees (US $350) and two personal sureties, and the judge ordered police to further investigate, she said.

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Shahzad, a paint contractor, on June 29 posted on his Facebook page 1 Cor. 10:18-21 regarding food sacrificed to idols, as Muslims were beginning the four-day festival of Eid al-Adha, which involves slaughtering an animal and sharing the meat.

A Muslim villager took a screenshot of the post, sent it to local social media groups and accused Shahzad of likening Muslims to pagans and disrespecting the Abrahamic tradition of animal sacrifice.

Though Shahzad made no comment in the post, inflammatory or otherwise, the situation became tense after Friday prayers when announcements were made from mosque loudspeakers telling people to gather for a protest, family sources previously told Morning Star News.

Fearing violence as mobs grew in the village, most Christian families fled their homes, leaving everything behind.

In a bid to restore order, the police registered a case against Shahzad under Sections 295-A and 298. Section 295-A relates to “deliberate and malicious acts intended to outrage religious feelings of any class by insulting its religion or religious beliefs” and is punishable with imprisonment of up to 10 years and fine, or both. Section 298 prescribes up to one year in prison and a fine, or both, for hurting religious sentiments.

Pakistan ranked seventh on Open Doors’ 2023 World Watch List of the most difficult places to be a Christian, up from eighth the previous year.

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Morning Star News is the only independent news service focusing exclusively on the persecution of Christians. The nonprofit’s mission is to provide complete, reliable, even-handed news in order to empower those in the free world to help persecuted Christians, and to encourage persecuted Christians by informing them that they are not alone in their suffering.

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Individual + Team Stats: Hornets vs. Timberwolves

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CHARLOTTE HORNETS MINNESOTA TIMBERWOLVES You can follow us for future coverage by liking us on Facebook & following us on X: Facebook – All Hornets X – …

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