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AI Advancements Revealed During Latest Earnings Calls

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AI Advancements Revealed During Latest Earnings Calls

In a rapidly evolving tech landscape, major brands like Amazon, Google, and Microsoft invest heavily in artificial intelligence (AI) to maintain their competitive edge and enhance their services.

These companies leverage AI for coding assistance, advertising optimization, productivity improvements, cybersecurity, and more.

As the race for AI dominance heats up, industry leaders have come forward with ambitious plans to integrate AI-driven solutions, sparking discussions about the potential impact of AI on customers, businesses, and society.

Learn more about the AI advancements companies revealed during or ahead of the first earnings calls of 2023.

Amazon

Andy Jassy, CEO of Amazon, discussed the latest AI for Amazon Web Services.

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  • Bedrock is a managed service that simplifies building and scaling enterprise-level generative AI applications by providing access to various foundation models, including AI21 Labs, Anthropic, Stability AI, and AWS’s exclusive Titan family.
  • Inferentia2 and Trn1n are two next-generation large language models (LLMs) with better price performance and training cost savings.
  • CodeWhisperer, an AI coding companion that provides real-time code suggestions, becomes available for AWS developers.

Jassy emphasized that AWS will continue to innovate, citing the recent announcement on LLMs, generative AI, and related chips and managed services in the hopes that the upcoming surge in machine learning drives significant new cloud business.

Chegg

Dan Rosensweig, CEO of Chegg, stated “that generative AI and large language models are going to affect society and business, both positively and negatively. At a faster pace than people are used to.”

After a conversation with Sam Altman about the role of AI in education, Rosensweig swiftly shifted Chegg’s focus to emphasize the integration and adoption of AI within its offerings.

In partnership with OpenAI, Chegg developed CheggMate, a homework helper powered by GPT-4. It combines proprietary data with the knowledge of over 150,000 subject matter experts to improve accuracy.

Rosensweig maintained optimism about plans for the real-time, reliable AI learning companion.

Unfortunately, offering clarity into how ChatGPT may have impacted new Chegg signups led to a 40% drop in share pricing.

Dropbox

Drew Houston, CEO of Dropbox, expressed excitement about AI and a new strategic objective this year to move beyond files and organize all cloud content for customers.

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Houston highlighted the new era of augmented knowledge work, where AI and machine learning advancements enable teams to tackle complex tasks and improve productivity. As cloud tools and remote work create chaotic work environments, Dropbox aims to help users organize and simplify their lives with universal search and content suggestions.

Despite economic challenges, Houston remained optimistic, emphasizing Dropbox’s scale, platform neutrality, trusted brand, and strong balance sheet as key strengths for navigating difficult times and investing in the future.

A week before the earnings call, Houston posted a memo to employees. It announced a layoff of 500 employees due to slow company growth and the need to shift resources to AI as the “next stage of growth requires a different mix of skill sets, particularly in AI and early-stage product development. We’ve been bringing in great talent in these areas over the last couple years, and we’ll need even more.”

Duolingo

In the upcoming earnings call, investors will likely hear about Duolingo’s use of AI in education.

Like Chegg, Duolingo partnered with OpenAI to incorporate GPT-4 into its service. Duolingo Max uses generative AI to answer translation-related questions and act as a language partner for conversational practice.

These developments align with thoughts from a TED Talk with Sal Khan, CEO of Khan Academy: AI can give every student (with access) an AI tutor and every teacher (with access) an AI assistant.

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Google

Sundar Pichai, CEO of Alphabet and Google, updated investors on recent advancements in AI.

  • Bard, the conversational AI service, now utilizes the PaLM model. This allows Bard to assist in coding development projects.
  • The PaLM API and MakerSuite tools allow developers to build generative AI applications quickly.
  • Organizations can utilize generative AI features in the Google Cloud Platform and Workspace.
  • Google Search will harness generative AI to offer new conversational search experiences.
  • Google Ads will leverage AI to help advertisers optimize and manage ad campaigns more effectively.

Pichai closed his introduction, excited about “helping people, businesses, and society reach their full potential with AI. ”

Philipp Schindler, SVP and CBO of Google elaborated on AI in Search keyword relevance, Smart Bidding, and Performance Max campaigns. Specifically, Google:

  • Updated Search keyword relevance using MUM model-based natural language AI, enhancing ad relevance and performance when multiple overlapping keywords are eligible for an auction.
  • Improved Smart Bidding models for bidding more accurately based on search ad format differences, allowing more effective bidding depending on user engagement preferences.
  • Expanded access to Automatically Created Assets (ACA) beta to all English-speaking advertisers, allowing them to generate text assets with responsive search ads and use AI to minimize manual work and maintain fresh, relevant creatives.
  • Encouraged advertisers to pair core Search with Performance Max, which reportedly resulted in over 18% more conversions at a similar CPA on average, a 5-point increase in 14 months.
  • Made advances in AI underpinning bidding, creatives, search query matching, and new formats like YouTube Shorts, contributing to improved results.

“AI has long been an important driver of our business. Advancements are powering our ability to help businesses, big and small, respond in real-time to rapidly changing market and consumer shifts and deliver measurable ROI when it’s needed most.”

Ruth Porat, CFO of Alphabet and Google, walked investors through using AI in Google Workspace to improve internal productivity. Porat also noted an intentionally slower hiring pace and continued focus on Google DeepMind, acquired in 2014.

Meta

Mark Zuckerberg, CEO of Meta, made AI the key theme of Meta’s earnings call.

  • Over 20% of the Facebook & Instagram feed is filled with content chosen by AI from profiles, pages, and groups you don’t follow.
  • Useful AI agents could be made available to millions via WhatsApp and Messenger for business messaging, customer support, and more.
  • Continued investment in infrastructure will be required to support new LLMs and generative AI product scaling.

Susan Li, CFO of Meta, explained how AI could offer advertisers increased automation through Advantage+ Shopping and that capital expenditures reflected “ongoing build-out of AI capacity to support ads, Feed and Reels, along with increased investment in capacity for our generative AI initiatives.”

During Q&A, in response to a question about hiring, Li noted Meta had been in a hiring freeze for the past six months and, when hiring resumed, it would be for talent in generative AI, ads, infrastructure, and other new products.

Microsoft

During a recent earnings call, Satya Nadella, CEO of Microsoft, highlighted the company’s focus on and future in AI.

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  • Azure, Microsoft’s cloud computing service, gained market share as customers continued to choose it for AI-powered applications.
  • Azure OpenAI Service, which combines advanced models like ChatGPT and GPT-4 with Azure’s capabilities, has seen a tenfold increase in customers’ QoQ.
  • GitHub Copilot and Dynamics 365 Copilot for CRM and ERP systems showcased Microsoft’s commitment to enhancing productivity through AI.
  • Microsoft 365 Copilot, Viva Sales, and Security Copilot demonstrated AI integration in various aspects of the business.

Amy Hood, CFO of Microsoft, revealed that the company expects healthy revenue growth in the largest quarter of the year due to customer demand for differentiated solutions, such as their AI platform and Microsoft Cloud.

Hood emphasized Microsoft’s focus on delivering long-term financial growth and profitability as they enter the AI era. The company plans to continue investing in cloud infrastructure, especially AI-related spending, to scale with growing demand.

When asked about AI regulation, Nadella said Microsoft proactively addressed unintended consequences of AI rather than waiting for regulation to be implemented with AI principles, internal audits, and a Chief AI Officer responsible for maintaining standards and compliance.

Snapchat

Evan Spiegel, CEO of Snapchat, reviewed its focus on visual communication between friends and family, setting it apart from other platforms with the launch of My AI, an AI-powered chatbot.

The new features include adding My AI to group conversations, providing Place recommendations from Snap Map, and suggesting relevant AR Lenses.

During the Q&A, Spiegel expanded on how Snapchat uses AI in messaging, augmented reality (AR), and content/ads.

  • In AR, AI-powered Lenses have driven significant engagement, and the intersection of AR and AI is crucial for future Spectacles.
  • On the messaging side, conversational AI plays to Snapchat’s strengths, with users enjoying communication with My AI.

Although no specific stats are shared, Spiegel said Snapchat is cautiously rolling out My AI while being pleased with the engagement so far.

Looking Forward

The growing emphasis on AI-driven solutions by industry giants such as Amazon, Google, Microsoft, and others highlights the potentially transformative impact of AI on businesses and society at large.

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As companies increasingly invest in AI infrastructure and talent, they are shaping the future of technology and creating new opportunities for innovation.

However, this rapid shift towards AI integration also raises questions about potential risks, ethical considerations, and the need for regulation to ensure that the advancements in AI benefit everyone.


Featured image: iQoncept/Shutterstock



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How To Write ChatGPT Prompts To Get The Best Results

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How To Write ChatGPT Prompts To Get The Best Results

ChatGPT is a game changer in the field of SEO. This powerful language model can generate human-like content, making it an invaluable tool for SEO professionals.

However, the prompts you provide largely determine the quality of the output.

To unlock the full potential of ChatGPT and create content that resonates with your audience and search engines, writing effective prompts is crucial.

In this comprehensive guide, we’ll explore the art of writing prompts for ChatGPT, covering everything from basic techniques to advanced strategies for layering prompts and generating high-quality, SEO-friendly content.

Writing Prompts For ChatGPT

What Is A ChatGPT Prompt?

A ChatGPT prompt is an instruction or discussion topic a user provides for the ChatGPT AI model to respond to.

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The prompt can be a question, statement, or any other stimulus to spark creativity, reflection, or engagement.

Users can use the prompt to generate ideas, share their thoughts, or start a conversation.

ChatGPT prompts are designed to be open-ended and can be customized based on the user’s preferences and interests.

How To Write Prompts For ChatGPT

Start by giving ChatGPT a writing prompt, such as, “Write a short story about a person who discovers they have a superpower.”

ChatGPT will then generate a response based on your prompt. Depending on the prompt’s complexity and the level of detail you requested, the answer may be a few sentences or several paragraphs long.

Use the ChatGPT-generated response as a starting point for your writing. You can take the ideas and concepts presented in the answer and expand upon them, adding your own unique spin to the story.

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If you want to generate additional ideas, try asking ChatGPT follow-up questions related to your original prompt.

For example, you could ask, “What challenges might the person face in exploring their newfound superpower?” Or, “How might the person’s relationships with others be affected by their superpower?”

Remember that ChatGPT’s answers are generated by artificial intelligence and may not always be perfect or exactly what you want.

However, they can still be a great source of inspiration and help you start writing.

Must-Have GPTs Assistant

I recommend installing the WebBrowser Assistant created by the OpenAI Team. This tool allows you to add relevant Bing results to your ChatGPT prompts.

This assistant adds the first web results to your ChatGPT prompts for more accurate and up-to-date conversations.

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It is very easy to install in only two clicks. (Click on Start Chat.)

Screenshot from ChatGPT, April 2024

For example, if I ask, “Who is Vincent Terrasi?,” ChatGPT has no answer.

With WebBrower Assistant, the assistant creates a new prompt with the first Bing results, and now ChatGPT knows who Vincent Terrasi is.

Enabling reverse prompt engineeringScreenshot from ChatGPT, March 2023

You can test other GPT assistants available in the GPTs search engine if you want to use Google results.

Master Reverse Prompt Engineering

ChatGPT can be an excellent tool for reverse engineering prompts because it generates natural and engaging responses to any given input.

By analyzing the prompts generated by ChatGPT, it is possible to gain insight into the model’s underlying thought processes and decision-making strategies.

One key benefit of using ChatGPT to reverse engineer prompts is that the model is highly transparent in its decision-making.

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This means that the reasoning and logic behind each response can be traced, making it easier to understand how the model arrives at its conclusions.

Once you’ve done this a few times for different types of content, you’ll gain insight into crafting more effective prompts.

Prepare Your ChatGPT For Generating Prompts

First, activate the reverse prompt engineering.

  • Type the following prompt: “Enable Reverse Prompt Engineering? By Reverse Prompt Engineering I mean creating a prompt from a given text.”
Enabling reverse prompt engineeringScreenshot from ChatGPT, March 2023

ChatGPT is now ready to generate your prompt. You can test the product description in a new chatbot session and evaluate the generated prompt.

  • Type: “Create a very technical reverse prompt engineering template for a product description about iPhone 11.”
Reverse Prompt engineering via WebChatGPTScreenshot from ChatGPT, March 2023

The result is amazing. You can test with a full text that you want to reproduce. Here is an example of a prompt for selling a Kindle on Amazon.

  • Type: “Reverse Prompt engineer the following {product), capture the writing style and the length of the text :
    product =”
Reverse prompt engineering: Amazon productScreenshot from ChatGPT, March 2023

I tested it on an SEJ blog post. Enjoy the analysis – it is excellent.

  • Type: “Reverse Prompt engineer the following {text}, capture the tone and writing style of the {text} to include in the prompt :
    text = all text coming from https://www.searchenginejournal.com/google-bard-training-data/478941/”
Reverse prompt engineering an SEJ blog postScreenshot from ChatGPT, March 2023

But be careful not to use ChatGPT to generate your texts. It is just a personal assistant.

Go Deeper

Prompts and examples for SEO:

  • Keyword research and content ideas prompt: “Provide a list of 20 long-tail keyword ideas related to ‘local SEO strategies’ along with brief content topic descriptions for each keyword.”
  • Optimizing content for featured snippets prompt: “Write a 40-50 word paragraph optimized for the query ‘what is the featured snippet in Google search’ that could potentially earn the featured snippet.”
  • Creating meta descriptions prompt: “Draft a compelling meta description for the following blog post title: ’10 Technical SEO Factors You Can’t Ignore in 2024′.”

Important Considerations:

  • Always Fact-Check: While ChatGPT can be a helpful tool, it’s crucial to remember that it may generate inaccurate or fabricated information. Always verify any facts, statistics, or quotes generated by ChatGPT before incorporating them into your content.
  • Maintain Control and Creativity: Use ChatGPT as a tool to assist your writing, not replace it. Don’t rely on it to do your thinking or create content from scratch. Your unique perspective and creativity are essential for producing high-quality, engaging content.
  • Iteration is Key: Refine and revise the outputs generated by ChatGPT to ensure they align with your voice, style, and intended message.

Additional Prompts for Rewording and SEO:
– Rewrite this sentence to be more concise and impactful.
– Suggest alternative phrasing for this section to improve clarity.
– Identify opportunities to incorporate relevant internal and external links.
– Analyze the keyword density and suggest improvements for better SEO.

Remember, while ChatGPT can be a valuable tool, it’s essential to use it responsibly and maintain control over your content creation process.

Experiment And Refine Your Prompting Techniques

Writing effective prompts for ChatGPT is an essential skill for any SEO professional who wants to harness the power of AI-generated content.

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Hopefully, the insights and examples shared in this article can inspire you and help guide you to crafting stronger prompts that yield high-quality content.

Remember to experiment with layering prompts, iterating on the output, and continually refining your prompting techniques.

This will help you stay ahead of the curve in the ever-changing world of SEO.

More resources: 


Featured Image: Tapati Rinchumrus/Shutterstock

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Measuring Content Impact Across The Customer Journey

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Measuring Content Impact Across The Customer Journey

Understanding the impact of your content at every touchpoint of the customer journey is essential – but that’s easier said than done. From attracting potential leads to nurturing them into loyal customers, there are many touchpoints to look into.

So how do you identify and take advantage of these opportunities for growth?

Watch this on-demand webinar and learn a comprehensive approach for measuring the value of your content initiatives, so you can optimize resource allocation for maximum impact.

You’ll learn:

  • Fresh methods for measuring your content’s impact.
  • Fascinating insights using first-touch attribution, and how it differs from the usual last-touch perspective.
  • Ways to persuade decision-makers to invest in more content by showcasing its value convincingly.

With Bill Franklin and Oliver Tani of DAC Group, we unravel the nuances of attribution modeling, emphasizing the significance of layering first-touch and last-touch attribution within your measurement strategy. 

Check out these insights to help you craft compelling content tailored to each stage, using an approach rooted in first-hand experience to ensure your content resonates.

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Whether you’re a seasoned marketer or new to content measurement, this webinar promises valuable insights and actionable tactics to elevate your SEO game and optimize your content initiatives for success. 

View the slides below or check out the full webinar for all the details.

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How to Find and Use Competitor Keywords

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How to Find and Use Competitor Keywords

Competitor keywords are the keywords your rivals rank for in Google’s search results. They may rank organically or pay for Google Ads to rank in the paid results.

Knowing your competitors’ keywords is the easiest form of keyword research. If your competitors rank for or target particular keywords, it might be worth it for you to target them, too.

There is no way to see your competitors’ keywords without a tool like Ahrefs, which has a database of keywords and the sites that rank for them. As far as we know, Ahrefs has the biggest database of these keywords.

How to find all the keywords your competitor ranks for

  1. Go to Ahrefs’ Site Explorer
  2. Enter your competitor’s domain
  3. Go to the Organic keywords report

The report is sorted by traffic to show you the keywords sending your competitor the most visits. For example, Mailchimp gets most of its organic traffic from the keyword “mailchimp.”

Mailchimp gets most of its organic traffic from the keyword, “mailchimp”.Mailchimp gets most of its organic traffic from the keyword, “mailchimp”.

Since you’re unlikely to rank for your competitor’s brand, you might want to exclude branded keywords from the report. You can do this by adding a Keyword > Doesn’t contain filter. In this example, we’ll filter out keywords containing “mailchimp” or any potential misspellings:

Filtering out branded keywords in Organic keywords reportFiltering out branded keywords in Organic keywords report

If you’re a new brand competing with one that’s established, you might also want to look for popular low-difficulty keywords. You can do this by setting the Volume filter to a minimum of 500 and the KD filter to a maximum of 10.

Finding popular, low-difficulty keywords in Organic keywordsFinding popular, low-difficulty keywords in Organic keywords

How to find keywords your competitor ranks for, but you don’t

  1. Go to Competitive Analysis
  2. Enter your domain in the This target doesn’t rank for section
  3. Enter your competitor’s domain in the But these competitors do section
Competitive analysis reportCompetitive analysis report

Hit “Show keyword opportunities,” and you’ll see all the keywords your competitor ranks for, but you don’t.

Content gap reportContent gap report

You can also add a Volume and KD filter to find popular, low-difficulty keywords in this report.

Volume and KD filter in Content gapVolume and KD filter in Content gap

How to find keywords multiple competitors rank for, but you don’t

  1. Go to Competitive Analysis
  2. Enter your domain in the This target doesn’t rank for section
  3. Enter the domains of multiple competitors in the But these competitors do section
Competitive analysis report with multiple competitorsCompetitive analysis report with multiple competitors

You’ll see all the keywords that at least one of these competitors ranks for, but you don’t.

Content gap report with multiple competitorsContent gap report with multiple competitors

You can also narrow the list down to keywords that all competitors rank for. Click on the Competitors’ positions filter and choose All 3 competitors:

Selecting all 3 competitors to see keywords all 3 competitors rank forSelecting all 3 competitors to see keywords all 3 competitors rank for
  1. Go to Ahrefs’ Site Explorer
  2. Enter your competitor’s domain
  3. Go to the Paid keywords report
Paid keywords reportPaid keywords report

This report shows you the keywords your competitors are targeting via Google Ads.

Since your competitor is paying for traffic from these keywords, it may indicate that they’re profitable for them—and could be for you, too.

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You know what keywords your competitors are ranking for or bidding on. But what do you do with them? There are basically three options.

1. Create pages to target these keywords

You can only rank for keywords if you have content about them. So, the most straightforward thing you can do for competitors’ keywords you want to rank for is to create pages to target them.

However, before you do this, it’s worth clustering your competitor’s keywords by Parent Topic. This will group keywords that mean the same or similar things so you can target them all with one page.

Here’s how to do that:

  1. Export your competitor’s keywords, either from the Organic Keywords or Content Gap report
  2. Paste them into Keywords Explorer
  3. Click the “Clusters by Parent Topic” tab
Clustering keywords by Parent TopicClustering keywords by Parent Topic

For example, MailChimp ranks for keywords like “what is digital marketing” and “digital marketing definition.” These and many others get clustered under the Parent Topic of “digital marketing” because people searching for them are all looking for the same thing: a definition of digital marketing. You only need to create one page to potentially rank for all these keywords.

Keywords under the cluster of "digital marketing"Keywords under the cluster of "digital marketing"

2. Optimize existing content by filling subtopics

You don’t always need to create new content to rank for competitors’ keywords. Sometimes, you can optimize the content you already have to rank for them.

How do you know which keywords you can do this for? Try this:

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  1. Export your competitor’s keywords
  2. Paste them into Keywords Explorer
  3. Click the “Clusters by Parent Topic” tab
  4. Look for Parent Topics you already have content about

For example, if we analyze our competitor, we can see that seven keywords they rank for fall under the Parent Topic of “press release template.”

Our competitor ranks for seven keywords that fall under the "press release template" clusterOur competitor ranks for seven keywords that fall under the "press release template" cluster

If we search our site, we see that we already have a page about this topic.

Site search finds that we already have a blog post on press release templatesSite search finds that we already have a blog post on press release templates

If we click the caret and check the keywords in the cluster, we see keywords like “press release example” and “press release format.”

Keywords under the cluster of "press release template"Keywords under the cluster of "press release template"

To rank for the keywords in the cluster, we can probably optimize the page we already have by adding sections about the subtopics of “press release examples” and “press release format.”

3. Target these keywords with Google Ads

Paid keywords are the simplest—look through the report and see if there are any relevant keywords you might want to target, too.

For example, Mailchimp is bidding for the keyword “how to create a newsletter.”

Mailchimp is bidding for the keyword “how to create a newsletter”Mailchimp is bidding for the keyword “how to create a newsletter”

If you’re ConvertKit, you may also want to target this keyword since it’s relevant.

If you decide to target the same keyword via Google Ads, you can hover over the magnifying glass to see the ads your competitor is using.

Mailchimp's Google Ad for the keyword “how to create a newsletter”Mailchimp's Google Ad for the keyword “how to create a newsletter”

You can also see the landing page your competitor directs ad traffic to under the URL column.

The landing page Mailchimp is directing traffic to for “how to create a newsletter”The landing page Mailchimp is directing traffic to for “how to create a newsletter”

Learn more

Check out more tutorials on how to do competitor keyword analysis:

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