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Cambodia steps up surveillance with new internet gateway

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Cambodia's new National Internet Gateway will funnel all web traffic through a single, state-controlled entry point

Cambodia’s new National Internet Gateway will funnel all web traffic through a single, state-controlled entry point – Copyright AFP TANG CHHIN Sothy

Suy Se with Lisa Martin in Bangkok

Cambodia is powering up its new National Internet Gateway, a move activists say will allow the government to further silence the country’s embattled opposition voices.

UN rights experts warn the gateway, which will funnel all web traffic through a state-controlled entry point from February 16, will have a “devastating” effect on privacy and free speech.

It is the latest move by authoritarian ruler Hun Sen to clamp down on dissent in a country that has arrested dozens for online posts in recent years, critics say.

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Hip-hop artist Kea Sokun, whose lyrics about injustice and corruption have struck a chord with Cambodia’s disaffected youth, was among those jailed.

As his music clocked up millions of views on YouTube, plainclothes police came knocking in September 2020.

“They kept asking who was backing me?” Kea Sokun told AFP.

He was arrested and convicted of incitement, spending a year behind bars, and now fears the new gateway will lead to more people suffering the same fate.

“It will be difficult to freely express opinions,” he said.

“They arrested me in order to intimidate others.”

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Last year, an autistic teenager, the son of a jailed opposition figure, was sentenced to eight months in jail for Telegram messages deemed insulting to the government.

– Clampdown on dissent –

Internet gateways are the points on a network where a country connects to the worldwide web.

Once fully operational, Cambodia’s new National Internet Gateway will channel all traffic through a single entry point controlled by the government.

Internet service providers will be ordered to block websites and connections that adversely affect “national revenue, safety, social order, morality, culture, traditions and customs”.

UN rights experts warned earlier this month that the sweeping new powers will further shrink what is left of the space for dissent in Cambodia, where Hun Sen has buttressed his 37-year rule by steadily rolling back democratic freedoms.

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The Cambodian Center for Human Rights (CCHR) says the new gateway will give the former Khmer Rouge cadre yet more ways to silence opposing voices.

In 2021, at least 39 Cambodians were arrested, jailed or had arrest warrants issued against them for online posts that fell foul of government censors, according to the CCHR.

Elections are expected next year, and the CCHR says the completion of the gateway now could allow the government to block dissenting views online in the run-up to polls.

Cybersecurity expert Matt Warren, from Australia’s RMIT University, said there could be attempts to silence high-profile opposition figures living in exile from weighing into the domestic political debate ahead of the 2023 polls.

“Will Cambodians outside the country be able to take part in the social dialogue during the election?” Warren said.

Thailand’s then-ruling junta mulled introducing a single internet gateway in 2015 but backed down in the face of opposition from business.

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Aside from the privacy and rights concerns, industry figures warn that funneling all traffic through a single point leaves the country highly vulnerable to being cut off — either due to a technical fault or a cyber attack.

– ‘Balkanisation’ –

Government spokesman Phay Siphan insisted the internet gateway is needed to crack down on cyber-crime, maintain national security and collect revenue.

Cambodians needed to understand that freedom of “expression comes with responsibilities” and that “insulting or manipulating information can affect national security or individuals’ reputations,” he said.

But the new gateway appears to be taking Cambodia down a path beaten by China, which maintains even more sophisticated digital tools to monitor and censor the internet for its citizens, keeping the online world behind a “Great Firewall” and blocking major Western platforms such as Twitter, Facebook and YouTube.

“It’s the Balkanisation of the internet. You’ve got the internet in China, you’ve got the Russian internet, you’ve got the internet in Saudi Arabia, where they are isolated and monitored,” Warren told AFP.

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“It’s not just about censorship, it’s also about control.”

The Cambodian government’s biggest fear, Warren said, is that its people could take inspiration from anti-coup campaigners in Myanmar, who used social media platforms to organise mass protests against the junta.

As the gateway’s completion day looms, many Cambodians are turning to virtual private networks (VPNs) to skirt online censorship.

Top10VPN, a Britain-based digital security advocacy group, said there had been a 56 percent surge in demand for VPN accounts in Cambodia in December.

So far, there are no reports of authorities cracking down on VPN use.

“However, wherever there are long-term government restrictions on internet access, VPN bans are sure to follow,” head researcher Simon Migliano told AFP.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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