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46 Best Free Online Courses For Whatever You Want to Learn

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46 Best Free Online Courses For Whatever You Want to Learn

Whether you want that job promotion or to sidestep into a new field, you’ll need to commit to learning new skills. One of the best ways you can do that is by taking free online courses.

Blog posts and podcasts are great starting points for exploring a particular topic. But online business courses will provide you with the time and space you need to explore a topic in depth and truly master a new skill. Plus, most courses are made up of on-demand videos and exercises that you can progress through at your own pace.

Below, we’ve gathered the best free online business courses. These cover the main business skills you’ll need to advance in today’s rapidly changing workplace — from digital marketing and coding to selling, managing conflicts, and more. Keep reading to become an expert in whatever subject you feel can best help you succeed.

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If you’d prefer, click on one of the following topics to jump straight to courses regarding that topic in particular:

Free Online Courses

Learning new skills can be both time-consuming and challenging. In fact, according to Josh Kaufman, international bestselling author of The Personal MBA, it takes 20 hours to go from knowing nothing about a particular subject to being pretty good at it. Of course, if you want to become an expert, that takes even longer.

Online courses allow you to get a head-start on the fundamental skills you need to grow in your career or switch to a new field. Here are the absolute best ones:

Ready to start developing your skills? Let’s take a look at the best courses below.

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Free Fundamental Marketing Courses

1. Inbound Marketing Certification by HubSpot Academy

free online courses: inbound marketing certification

Length: 4-5 Hours

From attracting leads to engaging prospects and delighting customers, this course covers the fundamentals of what inbound marketing is all about. It’s ideal for new graduates who’d like to go into marketing or for any experienced professional who’s considering shifting into a marketing career. It will give you the foundational knowledge you need to move into any marketing job.

Recommended for:

  • New marketing professionals
  • Experienced non-marketing professionals shifting into marketing

2. Build Your Web Presence by Google Digital Garage

Length: 30-60 Minutes

Learn the basics of websites, local business listings, review sites, social media, mobile apps, and more. This course is a helpful introduction to making your business visible online without delving too deeply into the specifics. We recommend it for small business owners and marketers just starting out in their careers.

Recommended for:

  • Small business owners
  • New marketing professionals at small businesses

3. Google Analytics for Beginners by Google Analytics Academy

Length: 4-6 Hours

This course shows new Google Analytics users how to create an account, implement a tracking code, and set up data filters. You’ll learn how to navigate the Google Analytics interface and reports, and set up dashboards and shortcuts. We recommend this course for both beginner and advanced marketers who need a refresher on Google Analytics or need more advanced instruction.

Recommended for:

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  • Marketing professionals at every level

Free Content Marketing Courses

4. Content Marketing Certification by HubSpot Academy

free online courses: content marketing certification

Length: 6-7 Hours

Power your business with remarkable content. This course will teach you how storytelling, content creation, repurposing, and promotion come together to build a content marketing machine that grows your business, and your career. While every professional will benefit from taking the content marketing certification course, it’s especially recommended for new content writers and content managers.

Recommended for:

  • New content marketers, content writers, and content managers
  • Experienced non-marketing professionals moving into a content marketing role

5. Viral Marketing and How to Create Contagious Content by Coursera

Length: 4-5 Hours

Ever wondered why some things become popular, while other things don’t? This course explains how things catch on, and can help you apply those ideas to become a more effective marketer. This is a good course to take if you feel your marketing efforts aren’t yielding the results you want or aren’t becoming as widespread as you’d like.

While individual contributors would benefit from taking this course, marketing managers who have a hand on ideation and strategy would most benefit from the knowledge they gain.

Recommended for:

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  • Mid- and senior-level marketers with a hand on strategy and ideation
  • Brand managers of all levels

6. Online Video Marketing Course by HubSpot Academy

Length: 2 Hours

This online video marketing training will teach you how to get started with online video marketing to better attract, engage, and delight your audience. It’s an excellent course for individual contributors with a hand on video creation and content creation. Managers would also benefit from taking the first course, “How to Create a Successful Video Marketing Strategy,” if they’ve not yet established a video marketing strategy.

Recommended for:

  • Video and content marketers getting started with video marketing
  • Marketing managers who want to start a video marketing strategy

Free Social Media Marketing Courses

7. Social Media Marketing Course by HubSpot Academy

free online courses: social media marketing

Length: 4-5 Hours

This course provides you with everything you need to build a social media strategy — including tools to help you attract new customers, build loyalty, and shape a positive conversation around your business. It’s a great fit for marketers of all levels who need a strong foundation on social media marketing.

Recommended for:

  • Marketers of all levels delving into social media marketing
  • Business owners who want to create a social media marketing strategy

Once you’ve completed this overarching social media marketing course, you can then jump into the following channel-specific courses.

  • Facebook Marketing (~1.5 Hours): Facebook is a huge platform, ripe with marketing opportunity. Learn how to develop an effective marketing strategy using Facebook that covers all the bases.
  • Twitter for Business Marketing (~2 Hours): You know Twitter beyond the basics, and now it’s time to bump it up a notch. In this course, you’ll learn the advancements in building and launching a successful Twitter marketing strategy.
  • Instagram Marketing (~2.5 Hours): An Instagram marketing and advertising strategy is one of the most powerful ways to connect with customers and drive marketing impact. This course takes you from the beginning to the end of planning an Instagram marketing strategy.
  • YouTube Marketing (1.5-2 Hours): HubSpot’s course in YouTube Marketing is an in-depth, expansive set of tools and lessons that offer successful strategies to grow a monetized, optimized YouTube channel. It’s ideal for social media managers and anyone who would be creating videos for your company’s YouTube channel.

8. Introduction to Social Media Strategy by Skillshare

Length: 30-60 Minutes

Whether you’re looking to foster brand awareness, increase website traffic, or drive sales, this course can teach you how to craft a social media strategy to achieve your goals on Facebook and Twitter. From finding your voice to buying paid advertising, this course walks you through a proven process for creating custom social strategies. It’s ideal for new marketers who need a quick refresher or overview.

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Note: Skillshare offers community members free access to its courses for 14 days — you’ll need to sign up as a member to access the class for free.

Recommended for:

  • Marketers of all levels delving into social media marketing
  • Business owners who want to create a social media marketing strategy

9. Video Storytelling for Social Media by Social Creators

Length: 5 Days

This crash course is set up like a challenge. The goal? Help you make high-quality videos with your iPhone or Android device so you can start vlogging and share engaging videos on your social media accounts. It’s ideal if you’re planning to market your brand or business over video-based channels such as Instagram or TikTok, and it’s specially a good fit if you don’t want to spend money on expensive video gear.

Recommended for:

  • Video marketers and content creators wanting to create storytelling videos
  • Freelance bloggers and content creators wanting to create more videos

10. How to Create an Instagram Content Plan by Later

Length: 1-1.5 Hours

This video series is a great introduction to the Instagram world. You’ll learn how to gain more followers, build a community, and create content that drives true engagement. It’s ideal for you if you’re interested in finding influencer partners on Instagram and build a visual identity.

Recommended for:

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  • Marketers at small businesses without an Instagram strategy
  • Freelance bloggers and online content creators

11. Free Social Media Analytics Course for Beginners by Quintly

Length: 10-11 Hours

This class will cover the basic principles of social media analytics, and is helpful both for beginners and for marketers who want to refresh their knowledge. It aims to help anybody involved in social media analytics, whether you’re working for a brand, an agency, or the media. We highly recommend this course for new social media marketing managers who don’t know how to measure analytics for their company’s social channels.

Recommended for:

  • New social media marketing managers who are unfamiliar with social media analytics
  • Any marketer who’s interested in specializing in social media marketing

12. Twitter Flight School by Twitter

Length: Various

Twitter Flight School isn’t so much as a course as it is a school for both advanced and beginner Twitter marketers. Whether you’re a social media coordinator or the director of social media marketing at an enterprise firm, Twitter Flight School’s courses will help you build the knowledge and skills you need to scale and improve your Twitter marketing strategy.

The courses have been designed to help you level up your expertise with advertising on Twitter, so that you can succeed. We don’t recommend it if you’re not planning to extensively use Twitter as a marketing channel.

Recommended for:

  • New and experienced social media professionals who are planning to use Twitter extensively
  • Any marketer or professional who wants to specialize in Twitter marketing

Free Email Marketing Courses

13. Cold Email Masterclass by Mailshake

free online courses: cold emailing

Length: Self-Paced

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Whether you use cold emails to connect with influencers, build your personal brand, find mentors, or grow your network, there’s no underestimating their power. Sujan Patel reveals eight lessons that will show you how to turn theory into practice, tapping into existing cold email best practices and deploying them in a way that’s both efficient and effective.

It’s not applicable just to cold emails, either. You can use the course to learn email writing best practices that will serve you as you market to leads and prospects who’ve subscribed to your email list.

Recommended for:

  • Any marketer or professional who’s planning to email leads or other professionals in their network
  • Any professional who wants to improve their cold emailing skills

14. Email Marketing Certification by HubSpot Academy

Length: ~3.5 Hours

Email marketing is a necessity to learn. By completing HubSpot’s course, you’ll walk away with expansive knowledge in all things email marketing, from templates to testing, as well as a certification to add to your resume. This is an excellent follow-up to the Cold Email Masterclass, allowing you to specialize specifically in email marketing. You’ll learn to segment your user base and optimize email deliverability rates.

Recommended for:

  • Marketers of all levels who are planning to do email marketing

Free SEM Courses

15. Google Ads by Google Skillshop

free online courses: google ads

Length: Various

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If you don’t know where to start with Google’s ad products, Google’s Skillshop for Google Ads may be for you. You’ll figure out where to get started in mini, bite-sized lessons or jump straight into the certification process. Topics include programmatic ads, search ads, discovery ads, and video ads. If you already have experience with Google Ads, you can forgo taking the courses and instead apply your existing knowledge using a series of exercises.

Recommended for:

  • Marketers of all levels who want to further their knowledge or practice their existing Google Ads knowledge
  • Business owners who want to learn how to set up Google Ads

16. SEO Certification Course by HubSpot Academy

Length: 2-3 Hours

Interested in building traffic, but unsure about a successful strategy? Our SEO crash course eliminates the pains of navigating a concrete SEO strategy and provides you with the tools to implement a winning one. Because it starts from a basic starting point, we recommend it for beginner marketers only. If you’ve been in a digital marketing role for a few years, chances are you’re familiar with most of this information.

Recommended for:

  • New marketers who want to learn the basics of SEO and improve their SEO skills
  • Experienced non-marketing professionals who want to learn SEO

Free Sales Courses

17. Inbound Sales Certification by HubSpot Academy

free online courses: inbound sales certification

Length: 2-2.5 Hours

In this certification course, you’ll learn how to grow your sales pipeline, close more leads, and grow your career. It’s ideal for new sales professionals or experienced salespeople who need a refresher or formal training in core sales skills.

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Recommended for:

  • New and aspiring salespeople
  • Experienced sales professionals who need a refresher in sales fundamentals

Once you complete this initial certification, you can then dive into more specific topics such as sales enablement and management training.

  • Sales Enablement Certification (Length: 4-5 Hours): In this self-paced online course and exam, you’ll learn how to align marketing and sales for optimal efficiency. You’ll learn to bridge the gap between marketing and sales teams with strategies and tactics from sales leaders.
  • Sales Management Training (Length: 3 Hours): Learn how to define your target market, create a scalable sales process, and build training, coaching, hiring, and on-boarding programs to help your sales team grow.

18. The Art of Sales: Mastering the Selling Process Specialization by Northwestern University

Length: 6 Months

This course is designed to make you more effective and efficient as you pursue your sales goals. Understand how to stand out in the crowd, attract customers, and build support for initiatives within your company. Plus, the most important art in sales is knowing how to get a “yes.” This course teaches this, as well as methods to improve efficiency as a salesperson.

Recommended for:

  • Sales managers who want to improve the performance of their sales team
  • Experienced salespeople looking to level-up their skills

19. The SMART Sales System by SalesScripter

Length: 16-18 Hours

This program is designed to give you a strategy-backed process. It covers building a value proposition, asking the right questions, closing more effectively, and more. You’ll sell more, and even better — selling will become more fun. After you’ve watched all of the videos in the training course, you’ll have an overview of the most important topics in sales.

Recommended for:

  • New sales professionals trying to get a high-level overview of the most important sales topics
  • Sales managers who want to level-up their team

Free Ecommerce Courses

20. How to Start a Dropshipping Business by Shopify Academy

free online courses: dropshipping

Length: 1.5-2 Hours

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Dropshipping is a business model where you don’t keep any products in stock at your own warehouses, but rather ship them directly from the manufacturers’ or suppliers’ warehouses. It’s one of the best ways to start an ecommerce business with few overhead and startup costs. In this course, Corey Ferreira shares his methods for finding a product to sell, testing its popularity, and building an unforgettable brand.

Recommended for:

  • Anyone who’d like to start an ecommerce business with a dropshipping model

21. Product Photography for Ecommerce by Shopify Academy

Length: 2 Hours

In this course, you’ll learn how to set up your own home studio and take product photos with your smartphone or digital SLR. This is an ideal course for anyone who’s planning to sell the products they make in their online store. If you’re starting a dropshipping business, you can skip taking this course.

Recommended for:

  • Ecommerce sellers who need photos of the products they sell
  • Marketers at small ecommerce businesses

22. Ecommerce Marketing Training by HubSpot Academy

Length: 30-60 Minutes

If you work for an ecommerce business and want to implement an inbound marketing strategy, this is a good course for you. In this short crash course, you’ll learn the basics of selling more online, and how that fits into an inbound strategy. We recommend taking this course once you’ve got the basics down, such as how to run a dropshipping business.

Recommended for:

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  • Ecommerce sellers who want to grow their business

23. Email Marketing for Ecommerce by MailChimp

Length: ~30 Minutes

Learn how to use automation, optimization, and personalization to boost your business through email. Once you’ve got the leads from your ecommerce website, it’s time to nurture them through email marketing. This course will run through the entire process. Due to its inclusion of advanced marketing topics such as A/B testing and segmentation, we recommend it for experienced marketers at an ecommerce retailer.

Recommended for:

  • Experienced marketers working at ecommerce businesses
  • Freelance marketers with ecommerce clients

Free Coding & Developer Courses

24. Intro to HTML and CSS by Udacity

free online courses: intro to html and css

Length: ~3 Weeks

In this course, you’ll learn the fundamentals of HTML and CSS, two core web development languages, along with best practices and professional problem-solving techniques using Developer Tools. This online coding lesson offers easy-to-follow instructions, interactive quizzes, and a tested curriculum that can help anyone learn how to code.

Recommended for:

  • Marketers, salespeople, and freelancers wanting to learn HTML and CSS

Udacity offers a variety of other courses that can teach you to code. Once you’ve covered HTML and CSS, you can then dive into:

  • Intro to JavaScript (Length: ~2 Weeks): After HTML and CSS, JavaScript is an essential language to learn if you’re planning to create high-performing websites. Udacity’s Intro to JavaScript course will cover all the basics you need to know.
  • Intro to Python Programming (Length: ~5 Weeks): Get to grips with key computer science concepts in this introductory Python course. You’ll learn by doing, and will build your own search engine and social network.
  • Self-Driving Fundamentals: Featuring Apollo (Length: ~4 Weeks): Through this course, you’ll be able to identify key parts of self-driving cars and get to know Apollo architecture. You’ll be able to utilize Apollo HD Map, localization, perception, prediction, planning, and control, and start the learning path of building a self-driving car. We recommend taking this course for fun.

25. Learn Java by Codecademy

Length: 25 Hours

Codecademy offers an excellent repository of coding courses. If you didn’t like Udemy’s HTML and CSS class, we highly recommend learning it from Codeacademy instead. One of the languages you can learn is Java, which can be used to create web applications, software-as-a-service products, and mobile apps.

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Because it’s a more advanced programming topic, we only recommend it if you’re planning to start a computer science career or develop your own web app or SaaS.

Recommended for:

  • Any professional who’s interested in shifting into a developer role or code their own app

26. Introduction to iOS App Development, Xcode, and Interface Builder by Devslopes

Length: 10-15 Hours

This iPhone app development course will give you all you need to create your very own iOS app from the ground up. You’ll specifically learn how to create an app using XCode, Apple’s iOS app builder, and Interface Builder, which is a feature within Xcode. With clear video tutorials that are easy to follow, this course will get you up-to-date with the latest in iPhone app development trends.

Recommended for:

  • Any professional who’s interested in coding their own iOS app

27. Algorithms, Part I by Princeton University

Length: ~53 Hours

This course by Princeton University covers the essential information that every serious programmer needs to know about algorithms and data structures, with emphasis on applications and scientific performance analysis of Java implementations. Because algorithms are a more advanced coding topic, we only recommend it if you’re planning to shift into a programming career. If that doesn’t sound like you, start with Udemy’s HTML and CSS course instead.

Recommended for:

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  • Any professional who’s interested in shifting into a programming career

28. Machine Learning by Stanford University

Length: ~60 Hours

The description of this course reads, “Machine learning is the science of getting computers to act without being explicitly programmed.” In other words, machine learning allows computers to act based on prior user input. Speech recognition and self-driving cars are examples of machine learning. If you want to create a web or mobile application that uses machine learning to improve the user experience, we recommend this course. This is an advanced coding topic that’s only recommended for current programmers.

Recommended for:

  • Programmers who want to get foundational knowledge in machine learning

Free Personal & Professional Development Courses

29. Conquering the Fear of Public Speaking by Udemy

free online courses: public speaking

Length: 30-60 Minutes

We all fear public speaking — or, at the very least, feel a measure of anxiety whenever we have to give a speech or a presentation. This course will teach you techniques to overcome the fear of public speaking, as well as how to avoid feeling nervous before speaking publicly. It’s a short course, too.

Recommended for:

  • Anyone who wants to overcome the fear of public speaking

30. Learning How to Learn: Powerful Mental Tools to Help You Master Tough Subjects by Deep Teaching Solutions

Length: ~15 Hours

Whether you’re a student or a young professional, learning how to digest and access information is a key skill to succeed at both school and work. This delightfully “meta” course teaches you how to learn new subjects and retain information.

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Recommended for:

  • Students of all levels who want to get better at retaining information
  • Professionals of all levels who want to learn how to retain information

31. Successful Negotiation: Essential Strategies and Skills by University of Michigan

Length: ~17 Hours

In this course created by the University of Michigan, you’ll learn about and practice four key steps to a successful negotiation. While negotiation skills may be most often used at work, and specifically during a sales call or prior to signing an employment contract, it can also be used in your day-to-day and personal interactions.

Recommended for:

  • Professionals of all levels

32. The Manager’s Toolkit: A Practical Guide to Managing People at Work by University of London

Length: ~29 Hours

This course gives you a practical guide to managing people at work. It doesn’t matter whether you are a first-time manager in a shop or a middle manager in an office environment — the same skills apply to every workplace.

Recommended for:

  • Mid- to senior-level professionals moving into a managerial role

33. Career Success Specialization by University of California, Irvine

Length: ~2 Hours / Week (11 Months)

This series of courses will teach you project management skills, communication skills, time management skills, and financial skills — all of which are needed to succeed in today’s workforce. You’ll also learn business writing and negotiation skills. We recommend it for new graduates or anyone who’s still in college.

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Recommended for:

  • New college grads or current college students

34. The Science of Happiness by University of California, Berkeley

Length: 4-5 Hours / Week (11 Weeks)

Feeling down because of the pandemic? We’re right there with you. This course by UC Berkeley will walk you through the concept of happiness from a scientific and psychological standpoint, and give you practical tips for boosting happiness when you’re feeling blue.

Recommended for:

  • Anyone who’d like to improve their happiness in work and life

35. The Science of Wellbeing by Yale University

Length: ~19 Hours

The purpose of this course is to not only learn what psychological research says about what makes us happy, but also to put those strategies into practice. It’s an excellent follow-up to UC Berkeley’s course above. It’ll help you rewire the way you think about happiness.

Recommended for:

  • Anyone who’d like to improve their happiness in work and life

Free Design Courses

36. Graphic Design Course by HubSpot Academy

free online courses: graphic design

Length: 30-60 Minutes

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Need to become a graphic designer in less than an hour? This course by HubSpot Academy offers basic concepts in graphic design to create designs that accurately represent your brand. You can then translate these concepts to any tool of your choosing, including Adobe Illustrator, Canva, and even PowerPoint.

Recommended for:

  • Non-design professionals who need to learn the basics of graphic design

37. Learn Adobe Illustrator From Scratch by EduOnix

Length: 10-11 Hours

Adobe Illustrator is one of the best tools you can use for your graphic design projects. In this course by EduOnix, you’’ll learn how to master Adobe Illustrator with real world examples. We only recommend it if you have an active Adobe Creative Cloud subscription.

Recommended for:

  • Designers who need to learn how to use Adobe Illustrator quickly

Free Business & Finance Courses

38. The Fundamental of Business by Smartly

free online courses: fundamentals of business

Length: 2-3 Hours / Week (6-8 Weeks)

Designed with input from business professors, Smartly’s Fundamentals of Business course combines a self-guided software approach with collaborative online case studies and group projects. It’s a flexible yet structured course for the modern professional who wants to learn the basics of business.

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Recommended for:

  • Early-career professionals who want to start a business or move into executive roles

31. Stock Market Investing for Beginners by Udemy

Length: 1.5-2 Hours

Learn the basics of the stock market through comprehensive, interesting, and fun lectures. This is an essential course for anyone who’d like to invest and diversify their portfolio.

Recommended for:

  • Anyone who wants to start investing

32. Corporate Finance by New York University

Length: Self-Paced

New York University’s Corporate Finance course is a big-picture class. It looks at the financial principles that govern how businesses raise funds, invest those funds in assets and projects, and return those funds to investors. This would be a helpful course for both entrepreneurs and professionals considering starting a career in corporate finance.

Recommended for:

  • Entrepreneurs
  • Professionals moving into executive roles
  • Professionals interested in shifting into corporate finance

Free Writing Online Courses

33. Good with Words: Writing and Editing by University of Michigan

Length: 18-20 Hours

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Good with Words: Writing and Editing prepares you to write strong prose from a grammatical, technical, and syntactical standpoint. This is an excellent option for anyone who’d like to strengthen their writing skills without necessarily diving into additional topics such as marketing or essay writing. It’s a great foundational course for any type of writing discipline, including fiction writing.

To take this course for free, click the “Enroll for Free” button. In the pop-up, click “Audit the course.” This will give you the option to view the course materials without paying for the certificate.

Recommended for:

  • Any professional who writes emails, social posts, articles, and web pages in their role

34. Business Blogging by HubSpot Academy

Length: 2 Hours

Business blogging is more than just writing and publishing content in the hopes you’ll attract customers. In this course, you’ll learn how to craft a blogging strategy that drives business growth, create quality blog content that customers love, and build a guest blogging strategy that’s powered by SEO.

Recommended for:

  • Mid- to senior-level marketers who have a hand on their company’s marketing strategy

Free Communication Online Courses

35. Communication Skills – Persuasion and Motivation by NPTEL

Length: 1.5-3 Hours

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This course will introduce you to essential communication skills that aid persuasion, guide you through the differences between persuasion and manipulation, and show you how to use strong communication to motivate the people around you. These abilities will be a great boost for both your professional and personal relationships.

Recommended for:

  • Anyone who’d like to improve their communication skills

36. Conflict Management Specialization by University of California, Irvine

Length: 4 Months

With this series of courses by the University of California Irvine, you’ll learn listening skills, verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. While anyone would benefit from taking this course, it’s specially recommended for professionals in people-management roles.

Recommended for:

  • Mid- to senior-level professionals who manage teams or other people
  • Anyone who’d like to improve their conflict management skills

Free Entrepreneurship Online Courses

37. How to Build a Startup by Udacity

free online courses: how to build a startupLength: ~1 Month

In this course, Steve Blank provides insight into the key steps needed to build a successful start-up. You’ll learn the various types of business models, the parts of a value proposition, the concept of customer segmentation, and more. This is a top-to-bottom course that will give you the foundations you need for starting a business.

Recommended for:

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38. Business Strategy Specialization by University of Virginia

Length: ~6 Months

Develop your ability to think strategically, analyze your competition, recommend a positioning strategy, and create value. In this course, you’ll explore the underlying theory and foundation of a successful business strategy, and gain the tools you need to understand that strategy.

Recommended for:

  • Entrepreneurs with an existing business they’d like to grow

39. Marketing Fundamentals: Who Is Your Customer? by Babson College

Length: 3-4 Weeks

Marketing Fundamentals: Who Is Your Customer? will help you discover how to acquire the right customers and grow your startup business. While it’s branded as a marketing course, it’s designed for entrepreneurs who don’t know how to begin marketing their new product or service, and who want to understand their target market. That said, it’s also a great course to take if you’re interested in going into marketing.

Recommended for:

  • Entrepreneurs without a marketing background
  • Professionals with an interest in marketing

Free Humanities Online Courses

40. Introduction to Digital Humanities by Harvard University

Length: ~7 Weeks

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The term “humanities” encompasses a wide variety of disciplines and fields. Regardless of your favorite humanities subject, learning how to carry out research and visualize the subject using digital tools is essential if you’d like to progress in your career.

Recommended for:

  • Any professional who carries out research in the humanities

41. Modern Masterpieces of World Literature by Harvard University

Length: ~8 Weeks

Explore some of the world’s most salient literary masterpieces in Harvard’s Modern Masterpieces of World Literature course. You’ll get a taste not only of the English literary tradition, but of others around the globe, too.

Recommended for:

  • Any professional who’s interested in global literature

42. Global History Lab by Princeton University

Length: ~3 Months

If you’re in need of a history course, consider Princeton University’s Global History Lab. We recommend it for beginners who want an overview of history from the 14th century up until now. While the course is sometimes archived, you may be able to access it live and discuss the course materials with other current students.

Recommended for:

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  • Any professional who’s interested in history

43. Gender and Sexuality: Applications in Society by the University of British Columbia

Length: ~6 Weeks

If you’re interested in studying gender from a theoretical and epistemological standpoint, Gender and Sexuality: Applications in Society is the course you need to take. It will give you an overarching overview of gender and sexuality through a variety of perspectives and lenses.

Recommended for:

  • Any professional who’s interested in gender and sexuality

Free Language Online Courses

44. Basic strongish 1: Getting Started by the Universidad Politécnica de Valencia

Length: ~7 Weeks

Learning a new language is always a worthwhile investment, especially if you’re a global marketer or salesperson. This basic strongish course by the Universidad Politécnica de Valencia will help you establish a foundation for further learning.

Recommended for:

  • Any professional who’s planning to use strongish at work or for leisure

45. Mandarin Chinese Level 1 by MandarinX

Length: ~6 Weeks

If you’re planning to expand your business into the Asian market, then learning Mandarin is key, given that Mandarin is the most spoken language in Asia. It’s also a popular language for business. Mandarin Chinese Level 1 will give you the foundation you need to take more advanced Mandarin courses.

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Recommended for:

  • Any professional who’s planning to use Mandarin at work or for leisure

46. Getting Started with French 1 by The Open University

Length: ~6 Weeks

Have you been wanting to learn French? Getting Started with French 1 will teach you the basic phrases you need to interact with others in a French-speaking environment. We highly recommend taking all of the courses in this series as a precursor for more advanced language study.

Recommended for:

  • Any professional who’s planning to use French at work or for leisure

Learning is an investment that continues to pay.

Benjamin Franklin once said, “An investment in knowledge always pays the best interest.”

That’s never been truer than it is today. With new technologies emerging at breakneck speeds, there’s a palpable pressure to continuously upskill.

We hope you found the online business courses you need for the next step in your career — whether you’re looking for a promotion or a sidestep into an entirely new field.

Whatever your reason, learning new skills will give you a competitive advantage in today’s rapidly changing workplace. Plus, the more you invest in your learning, the better you’ll grow.

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If you’re looking for one single place to learn how to take your career to the next level and/or grow your business, check out HubSpot Academy. It contains tons of free certified courses on everything from inbound and content marketing to social media and sales.

Editor’s note: This post was originally published in January 2020 and has been updated for comprehensiveness.

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Effective Communication in Business as a Crisis Management Strategy

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Effective Communication in Business as a Crisis Management Strategy

Everyday business life is full of challenges. These include data breaches, product recalls, market downturns and public relations conflicts that can erupt at any moment. Such situations pose a significant threat to a company’s financial health, brand image, or even its further existence. However, only 49% of businesses in the US have a crisis communications plan. It is a big mistake, as such a strategy can build trust, minimize damage, and even strengthen the company after it survives the crisis. Let’s discover how communication can transform your crisis and weather the chaos.

The ruining impact of the crisis on business

A crisis can ruin a company. Naturally, it brings losses. But the actual consequences are far worse than lost profits. It is about people behind the business – they feel the weight of uncertainty and fear. Employees start worrying about their jobs, customers might lose faith in the brand they once trusted, and investors could start looking elsewhere. It can affect the brand image and everything you build from the branding, business logo, social media can be ruined. Even after the crisis recovery, the company’s reputation can suffer, and costly efforts might be needed to rebuild trust and regain momentum. So, any sign of a coming crisis should be immediately addressed. Communication is one of the crisis management strategies that can exacerbate the situation.  

The power of effective communication

Even a short-term crisis may have irreversible consequences – a damaged reputation, high employee turnover, and loss of investors. Communication becomes a tool that can efficiently navigate many crisis-caused challenges:

  • Improved trust. Crisis is a synonym for uncertainty. Leaders may communicate trust within the company when the situation gets out of control. Employees feel valued when they get clear responses. The same applies to the customers – they also appreciate transparency and are more likely to continue cooperation when they understand what’s happening. In these times, documenting these moments through event photographers can visually reinforce the company’s messages and enhance trust by showing real, transparent actions.
  • Reputation protection. Crises immediately spiral into gossip and PR nightmares. However, effective communication allows you to proactively address concerns and disseminate true information through the right channels. It minimizes speculation and negative media coverage.
  • Saved business relationships. A crisis can cause unbelievable damage to relationships with employees, customers, and investors. Transparent communication shows the company’s efforts to find solutions and keeps stakeholders informed and engaged, preventing misunderstandings and painful outcomes.
  • Faster recovery. With the help of communication, the company is more likely to receive support and cooperation. This collaborative approach allows you to focus on solutions and resume normal operations as quickly as possible.

It is impossible to predict when a crisis will come. So, a crisis management strategy mitigates potential problems long before they arise.

Tips on crafting an effective crisis communication plan.

To effectively deal with unforeseen critical situations in business, you must have a clear-cut communication action plan. This involves things like messages, FAQs, media posts, and awareness of everyone in the company. This approach saves precious time when the crisis actually hits. It allows you to focus on solving the problem instead of intensifying uncertainty and panic. Here is a step-by-step guide.  

Identify your crisis scenarios.

Being caught off guard is the worst thing. So, do not let it happen. Conduct a risk assessment to pinpoint potential crises specific to your business niche. Consider both internal and external factors that could disrupt normal operations or damage the online reputation of your company. Study industry-specific issues, past incidents, and current trends. How will you communicate in each situation? Knowing your risks helps you prepare targeted communication strategies in advance. Of course, it is impossible to create a perfectly polished strategy, but at least you will build a strong foundation for it.

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Form a crisis response team.

The next step is assembling a core team. It will manage communication during a crisis and should include top executives like the CEO, CFO, and CMO, and representatives from key departments like public relations and marketing. Select a confident spokesperson who will be the face of your company during the crisis. Define roles and responsibilities for each team member and establish communication channels they will work with, such as email, telephone, and live chat. Remember, everyone in your crisis response team must be media-savvy and know how to deliver difficult messages to the stakeholders.

Prepare communication templates.

When a crisis hits, things happen fast. That means communication needs to be quick, too. That’s why it is wise to have ready-to-go messages prepared for different types of crises your company may face. These messages can be adjusted to a particular situation when needed and shared on the company’s social media, website, and other platforms right away. These templates should include frequently asked questions and outline the company’s general responses. Make sure to approve these messages with your legal team for accuracy and compliance.

Establish communication protocols.

A crisis is always chaotic, so clear communication protocols are a must-have. Define trigger points – specific events that would launch the crisis communication plan. Establish a clear hierarchy for messages to avoid conflicting information. Determine the most suitable forms and channels, like press releases or social media, to reach different audiences. Here is an example of how you can structure a communication protocol:

  • Immediate alert. A company crisis response team is notified about a problem.  
  • Internal briefing.  The crisis team discusses the situation and decides on the next steps.  
  • External communication. A spokesperson reaches the media, customers, and suppliers.
  • Social media updates. A trained social media team outlines the situation to the company audience and monitors these channels for misinformation or negative comments.
  • Stakeholder notification. The crisis team reaches out to customers and partners to inform them of the incident and its risks. They also provide details on the company’s response efforts and measures.
  • Ongoing updates. Regular updates guarantee transparency and trust and let stakeholders see the crisis development and its recovery.

Practice and improve.

Do not wait for the real crisis to test your plan. Conduct regular crisis communication drills to allow your team to use theoretical protocols in practice. Simulate different crisis scenarios and see how your people respond to these. It will immediately demonstrate the strong and weak points of your strategy. Remember, your crisis communication plan is not a static document. New technologies and evolving media platforms necessitate regular adjustments. So, you must continuously review and update it to reflect changes in your business and industry.

Wrapping up

The ability to handle communication well during tough times gives companies a chance to really connect with the people who matter most—stakeholders. And that connection is a foundation for long-term success. Trust is key, and it grows when companies speak honestly, openly, and clearly. When customers and investors trust the company, they are more likely to stay with it and even support it. So, when a crisis hits, smart communication not only helps overcome it but also allows you to do it with minimal losses to your reputation and profits.

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Should Your Brand Shout Its AI and Marketing Plan to the World?

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Should Your Brand Shout Its AI and Marketing Plan to the World?

To use AI or not to use AI, that is the question.

Let’s hope things work out better for you than they did for Shakespeare’s mad Danish prince with daddy issues.

But let’s add a twist to that existential question.

CMI’s chief strategy officer, Robert Rose, shares what marketers should really contemplate. Watch the video or read on to discover what he says:

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Should you not use AI and be proud of not using it? Dove Beauty did that last week.

Should you use it but keep it a secret? Sports Illustrated did that last year.

Should you use AI and be vocal about using it? Agency giant Brandtech Group picked up the all-in vibe.

Should you not use it but tell everybody you are? The new term “AI washing” is hitting everywhere.

What’s the best option? Let’s explore.

Dove tells all it won’t use AI

Last week, Dove, the beauty brand celebrating 20 years of its Campaign for Real Beauty, pledged it would NEVER use AI in visual communication to portray real people.

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In the announcement, they said they will create “Real Beauty Prompt Guidelines” that people can use to create images representing all types of physical beauty through popular generative AI programs. The prompt they picked for the launch video? “The most beautiful woman in the world, according to Dove.”

I applaud them for the powerful ad. But I’m perplexed by Dove issuing a statement saying it won’t use AI for images of real beauty and then sharing a branded prompt for doing exactly that. Isn’t it like me saying, “Don’t think of a parrot eating pizza. Don’t think about a parrot eating pizza,” and you can’t help but think about a parrot eating pizza right now?

Brandtech Group says it’s all in on AI

Now, Brandtech Group, a conglomerate ad agency, is going the other way. It’s going all-in on AI and telling everybody.

This week, Ad Age featured a press release — oops, I mean an article (subscription required) — with the details of how Brandtech is leaning into the takeaway from OpenAI’s Sam Altman, who says 95% of marketing work today can be done by AI.

A Brandtech representative talked about how they pitch big brands with two people instead of 20. They boast about how proud they are that its lean 7,000 staffers compete with 100,000-person teams. (To be clear, showing up to a pitch with 20 people has never been a good thing, but I digress.)

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OK, that’s a differentiated approach. They’re all in. Ad Age certainly seemed to like it enough to promote it. Oops, I mean report about it.

False claims of using AI and not using AI

Offshoots of the all-in and never-will approaches also exist.

The term “AI washing” is de rigueur to describe companies claiming to use AI for something that really isn’t AI.  The US Securities and Exchange Commission just fined two companies for using misleading statements about their use of AI in their business model. I know one startup technology organization faced so much pressure from their board and investors to “do something with AI” that they put a simple chatbot on their website — a glorified search engine — while they figured out what they wanted to do.

Lastly and perhaps most interestingly, companies have and will use AI for much of what they create but remain quiet about it or desire to keep it a secret. A recent notable example is the deepfake ad of a woman in a car professing the need for people to use a particular body wipe to get rid of body odor. It was purported to be real, but sharp-eyed viewers suspected the fake and called out the company, which then admitted it. Or was that the brand’s intent all along — the AI-use outrage would bring more attention?

To yell or not to yell about your brand’s AI decision

Should a brand yell from a mountaintop that they use AI to differentiate themselves a la Brandtech? Or should a brand yell they’re never going to use AI to differentiate themselves a la Dove? Or should a brand use it and not yell anything? (I think it’s clear that a brand should not use AI and lie and say it is. That’s the worst of all choices.)

I lean far into not-yelling-from-mountaintop camp.

When I see a CEO proudly exclaim that they laid off 90% of their support workforce because of AI, I’m not surprised a little later when the value of their service is reduced, and the business is failing.

I’m not surprised when I hear “AI made us do it” to rationalize the latest big tech company latest rounds of layoffs. Or when a big consulting firm announces it’s going all-in on using AI to replace its creative and strategic resources.

I see all those things as desperate attempts for short-term attention or a distraction from the real challenge. They may get responses like, “Of course, you had to lay all those people off; AI is so disruptive,” or “Amazing. You’re so out in front of the rest of the pack by leveraging AI to create efficiency, let me cover your story.” Perhaps they get this response, “Your company deserves a bump in stock price because you’re already using this fancy new technology.”

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But what happens if the AI doesn’t deliver as promoted? What happens the next time you need to lay off people? What happens the next time you need to prove your technologically forward-leaning?

Yelling out that you’re all in on a disruptive innovation, especially one the public doesn’t yet trust a lot is (at best) a business sugar high. That short-term burst of attention may or may not foul your long-term brand value.

Interestingly, the same scenarios can manifest when your brand proclaims loudly it is all out of AI, as Dove did. The sugar high may not last and now Dove has itself into a messaging box. One slip could cause distrust among its customers. And what if AI gets good at demonstrating diversity in beauty?

I tried Dove’s instructions and prompted ChatGPT for a picture of “the most beautiful woman in the world according to the Dove Real Beauty ad.”

It gave me this. Then this. And this. And finally, this.

She’s absolutely beautiful, but she doesn’t capture the many facets of diversity Dove has demonstrated in its Real Beauty campaigns. To be clear, Dove doesn’t have any control over generating the image. Maybe the prompt worked well for Dove, but it didn’t for me. Neither Dove nor you can know how the AI tool will behave.

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To use AI or not to use AI?

When brands grab a microphone to answer that question, they work from an existential fear about the disruption’s meaning. They do not exhibit the confidence in their actions to deal with it.

Let’s return to Hamlet’s soliloquy:

Thus conscience doth make cowards of us all;

And thus the native hue of resolution

Is sicklied o’er with the pale cast of thought,

And enterprises of great pith and moment

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With this regard their currents turn awry

And lose the name of action.

In other words, Hamlet says everybody is afraid to take real action because they fear the unknown outcome. You could act to mitigate or solve some challenges, but you don’t because you don’t trust yourself.

If I’m a brand marketer for any business (and I am), I’m going to take action on AI for my business. But until I see how I’m going to generate value with AI, I’m going to be circumspect about yelling or proselytizing how my business’ future is better.

Want more content marketing tips, insights, and examples? Subscribe to workday or weekly emails from CMI.

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Cover image by Joseph Kalinowski/Content Marketing Institute

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How to Use AI For a More Effective Social Media Strategy, According to Ross Simmonds

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How to Use AI For a More Effective Social Media Strategy, According to Ross Simmonds

Welcome to Creator Columns, where we bring expert HubSpot Creator voices to the Blogs that inspire and help you grow better.

It’s the age of AI, and our job as marketers is to keep up.

My team at Foundation Marketing recently conducted an AI Marketing study surveying hundreds of marketers, and more than 84% of all leaders, managers, SEO experts, and specialists confirmed that they used AI in the workplace.

AI in the workplace data graphic, Foundation Labs

If you can overlook the fear-inducing headlines, this technology is making social media marketers more efficient and effective than ever. Translation: AI is good news for social media marketers.

Download Now: The 2024 State of Social Media Trends [Free Report]

In fact, I predict that the marketers not using AI in their workplace will be using it before the end of this year, and that number will move closer and closer to 100%.

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Social media and AI are two of the most revolutionizing technologies of the last few decades. Social media has changed the way we live, and AI is changing the way we work.

So, I’m going to condense and share the data, research, tools, and strategies that the Foundation Marketing Team and I have been working on over the last year to help you better wield the collective power of AI and social media.

Let’s jump into it.

What’s the role of AI in social marketing strategy?

In a recent episode of my podcast, Create Like The Greats, we dove into some fascinating findings about the impact of AI on marketers and social media professionals. Take a listen here:

Let’s dive a bit deeper into the benefits of this technology:

Benefits of AI in Social Media Strategy

AI is to social media what a conductor is to an orchestra — it brings everything together with precision and purpose. The applications of AI in a social media strategy are vast, but the virtuosos are few who can wield its potential to its fullest.

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AI to Conduct Customer Research

Imagine you’re a modern-day Indiana Jones, not dodging boulders or battling snakes, but rather navigating the vast, wild terrain of consumer preferences, trends, and feedback.

This is where AI thrives.

Using social media data, from posts on X to comments and shares, AI can take this information and turn it into insights surrounding your business and industry. Let’s say for example you’re a business that has 2,000 customer reviews on Google, Yelp, or a software review site like Capterra.

Leveraging AI you can now have all 2,000 of these customer reviews analyzed and summarized into an insightful report in a matter of minutes. You simply need to download all of them into a doc and then upload them to your favorite Generative Pre-trained Transformer (GPT) to get the insights and data you need.

But that’s not all.

You can become a Prompt Engineer and write ChatGPT asking it to help you better understand your audience. For example, if you’re trying to come up with a persona for people who enjoy marathons but also love kombucha you could write a prompt like this to ChatGPT:

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ChatGPT prompt example

The response that ChatGPT provided back is quite good:

GPT response example

Below this it went even deeper by including a lot of valuable customer research data:

  • Demographics
  • Psychographics
  • Consumer behaviors
  • Needs and preferences

And best of all…

It also included marketing recommendations.

The power of AI is unbelievable.

Social Media Content Using AI

AI’s helping hand can be unburdening for the creative spirit.

Instead of marketers having to come up with new copy every single month for posts, AI Social Caption generators are making it easier than ever to craft catchy status updates in the matter of seconds.

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Tools like HubSpot make it as easy as clicking a button and telling the AI tool what you’re looking to create a post about:

AI social media caption generator step 1

The best part of these AI tools is that they’re not limited to one channel.

Your AI social media content assistant can help you with LinkedIn content, X content, Facebook content, and even the captions that support your post on Instagram.

It can also help you navigate hashtags:

AI social media hashtags generator example, HubSpot

With AI social media tools that generate content ideas or even write posts, it’s not about robots replacing humans. It’s about making sure that the human creators on your team are focused on what really matters — adding that irreplaceable human touch.

Enhanced Personalization

You know that feeling when a brand gets you, like, really gets you?

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AI makes that possible through targeted content that’s tailored with a level of personalization you’d think was fortune-telling if the data didn’t paint a starker, more rational picture.

What do I mean?

Brands can engage more quickly with AI than ever before. In the early 2000s, a lot of brands spent millions of dollars to create social media listening rooms where they would hire social media managers to find and engage with any conversation happening online.

Thanks to AI, brands now have the ability to do this at scale with much fewer people all while still delivering quality engagement with the recipient.

Analytics and Insights

Tapping into AI to dissect the data gives you a CSI-like precision to figure out what works, what doesn’t, and what makes your audience tick. It’s the difference between guessing and knowing.

The best part about AI is that it can give you almost any expert at your fingertips.

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If you run a report surrounding the results of your social media content strategy directly from a site like LinkedIn, AI can review the top posts you’ve shared and give you clear feedback on what type of content is performing, why you should create more of it, and what days of the week your content is performing best.

This type of insight that would typically take hours to understand.

Now …

Thanks to the power of AI you can upload a spreadsheet filled with rows and columns of data just to be met with a handful of valuable insights a few minutes later.

Improved Customer Service

Want 24/7 support for your customers?

It’s now possible without human touch.

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Chatbots powered by AI are taking the lead on direct messaging experiences for brands on Facebook and other Meta properties to offer round-the-clock assistance.

The fact that AI can be trained on past customer queries and data to inform future queries and problems is a powerful development for social media managers.

Advertising on Social Media with AI

The majority of ad networks have used some variation of AI to manage their bidding system for years. Now, thanks to AI and its ability to be incorporated in more tools, brands are now able to use AI to create better and more interesting ad campaigns than ever before.

Brands can use AI to create images using tools like Midjourney and DALL-E in seconds.

Brands can use AI to create better copy for their social media ads.

Brands can use AI tools to support their bidding strategies.

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The power of AI and social media is continuing to evolve daily and it’s not exclusively found in the organic side of the coin. Paid media on social media is being shaken up due to AI just the same.

How to Implement AI into Your Social Media Strategy

Ready to hit “Go” on your AI-powered social media revolution?

Don’t just start the engine and hope for the best. Remember the importance of building a strategy first. In this video, you can learn some of the most important factors ranging from (but not limited to) SMART goals and leveraging influencers in your day-to-day work:

The following seven steps are crucial to building a social media strategy:

  1. Identify Your AI and Social Media Goals
  2. Validate Your AI-Related Assumptions
  3. Conduct Persona and Audience Research
  4. Select the Right Social Channels
  5. Identify Key Metrics and KPIs
  6. Choose the Right AI Tools
  7. Evaluate and Refine Your Social Media and AI Strategy

Keep reading, roll up your sleeves, and follow this roadmap:

1. Identify Your AI and Social Media Goals

If you’re just dipping your toes into the AI sea, start by defining clear objectives.

Is it to boost engagement? Streamline your content creation? Or simply understand your audience better? It’s important that you spend time understanding what you want to achieve.

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For example, say you’re a content marketing agency like Foundation and you’re trying to increase your presence on LinkedIn. The specificity of this goal will help you understand the initiatives you want to achieve and determine which AI tools could help you make that happen.

Are there AI tools that will help you create content more efficiently? Are there AI tools that will help you optimize LinkedIn Ads? Are there AI tools that can help with content repurposing? All of these things are possible and having a goal clearly identified will help maximize the impact. Learn more in this Foundation Marketing piece on incorporating AI into your content workflow.

Once you have identified your goals, it’s time to get your team on board and assess what tools are available in the market.

Recommended Resources:

2. Validate Your AI-Related Assumptions

Assumptions are dangerous — especially when it comes to implementing new tech.

Don’t assume AI is going to fix all your problems.

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Instead, start with small experiments and track their progress carefully.

3. Conduct Persona and Audience Research

Social media isn’t something that you can just jump into.

You need to understand your audience and ideal customers. AI can help with this, but you’ll need to be familiar with best practices. If you need a primer, this will help:

Once you understand the basics, consider ways in which AI can augment your approach.

4. Select the Right Social Channels

Not every social media channel is the same.

It’s important that you understand what channel is right for you and embrace it.

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The way you use AI for X is going to be different from the way you use AI for LinkedIn. On X, you might use AI to help you develop a long-form thread that is filled with facts and figures. On LinkedIn however, you might use AI to repurpose a blog post and turn it into a carousel PDF. The content that works on X and that AI can facilitate creating is different from the content that you can create and use on LinkedIn.

The audiences are different.

The content formats are different.

So operate and create a plan accordingly.

Recommended Tools and Resources:

5. Identify Key Metrics and KPIs

What metrics are you trying to influence the most?

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Spend time understanding the social media metrics that matter to your business and make sure that they’re prioritized as you think about the ways in which you use AI.

These are a few that matter most:

  • Reach: Post reach signifies the count of unique users who viewed your post. How much of your content truly makes its way to users’ feeds?
  • Clicks: This refers to the number of clicks on your content or account. Monitoring clicks per campaign is crucial for grasping what sparks curiosity or motivates people to make a purchase.
  • Engagement: The total social interactions divided by the number of impressions. This metric reveals how effectively your audience perceives you and their readiness to engage.

Of course, it’s going to depend greatly on your business.

But with this information, you can ensure that your AI social media strategy is rooted in goals.

6. Choose the Right AI Tools

The AI landscape is filled with trash and treasure.

Pick AI tools that are most likely to align with your needs and your level of tech-savviness.

For example, if you’re a blogger creating content about pizza recipes, you can use HubSpot’s AI social caption generator to write the message on your behalf:

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AI social media generator example

The benefit of an AI tool like HubSpot and the caption generator is that what at one point took 30-40 minutes to come up with — you can now have it at your fingertips in seconds. The HubSpot AI caption generator is trained on tons of data around social media content and makes it easy for you to get inspiration or final drafts on what can be used to create great content.

Consider your budget, the learning curve, and what kind of support the tool offers.

7. Evaluate and Refine Your Social Media and AI Strategy

AI isn’t a magic wand; it’s a set of complex tools and technology.

You need to be willing to pivot as things come to fruition.

If you notice that a certain activity is falling flat, consider how AI can support that process.

Did you notice that your engagement isn’t where you want it to be? Consider using an AI tool to assist with crafting more engaging social media posts.

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Make AI Work for You — Now and in the Future

AI has the power to revolutionize your social media strategy in ways you may have never thought possible. With its ability to conduct customer research, create personalized content, and so much more, thinking about the future of social media is fascinating.

We’re going through one of the most interesting times in history.

Stay equipped to ride the way of AI and ensure that you’re embracing the best practices outlined in this piece to get the most out of the technology.

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