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A Little Irish Wisdom for Your Local SEO

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A Little Irish Wisdom for Your Local SEO

The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

Happy Saint Patrick’s Day to the Moz community! We’re always looking for new ways to set our readers and customers up for success, and today, we’re going to take a look at the inspiring tale of how a whole nation has built a path to real human progress for its people, with takeaways that can be applied to your own business and community.

A first century well spent

Irish 100

Last year, the Republic of Ireland turned 100, and according to author Dan Henry, the Irish have accomplished all of the following in their first century:

  • Living longer and easier — death rates have been halved due to vaccinations for major diseases of the 20th century.

  • Eating and being healthier — there is a strong focus on local foods, eating more plant-based foods, and Irish residents are entitled to health care.

  • Creating better lives for women and children — the maternal death rate in Ireland in 2019 was zero, and all Irish children are entitled not only to health care, but to an educational system that has resulted in 58% of young people achieving higher education, compared to an EU average of 45%, and just 37% in the US.

  • Earning more and helping more — today’s Irish earn five times as much as their grandparents did, and they have been named the most generous people in the world in terms of national and international charitable giving.

  • Being happier — 96% of the Irish are satisfied with their lives.

Multinationals are well aware of Irish opportunity

Irish Wind Turbine

Foreign investors know all about the Irish success story, and firms like IDA consider Ireland one of the best bets on the planet for their clients because:

  • Ireland has the youngest population in Europe and one of the most educated workforces in the world. Its National Skills and Strategy Action Plan has the goal of making Ireland’s educational system the best in the EU in the next five years.

  • Pro-climate government policy is making Ireland a hub of the green economy, with its wind and solar production already being the second-best in Europe, and its financial commitments to research and development making it an attractive environment for business growth compared to nations shackled to the dead-end fossil fuel industry.

  • Nine out of the top 10 multinational tech companies have set up offices in Ireland, as have all of the top five global software brands. At Moz, we’re very proud of our own Irish team.

But my own interest in understanding the success of Ireland goes deeper than the profit margins of big business. It goes right to the heart of how the Irish people are embracing national and local economics.

The wisdom of Mother Éire

Irish Harp

I’m a US citizen, but as is the case for many of my 31.5 million Irish-American cousins, Éire remains Mother, and I keep in regular contact with her via media. I’ve noticed that you cannot open an Irish newspaper or watch Irish television today without encountering a national mindset bent on uplifting the whole people to a sustainable future in which everyone thrives.

A single RTÉ program, Nationwide, perfectly encapsulates a country that is determined to eat locally, buy everyday goods from its own nearby producers, celebrate the arts, and restore its damaged environment. Meanwhile, listening to Irish talk radio makes it clear that nearly everyone in the country, from schoolchildren to elders, is notably community-minded and in search of a good, green future for all. The educated opinions of the callers are interspersed with ads for EVs and Irish-made goods. From gorgeous greenways for pedestrians and cyclists, to redeveloping wildflower meadows for pollinators, to amazing grants, fairs, and basic income for the country’s beloved artists and artisans, Ireland is doing the considerable work of creating a society rich in hope and happiness. As a local SEO who is deeply tied to the principles of localism, I can tell you that such talk makes me giddy with the possibilities of a fine life for everybody.

And it has made me wonder if there is anything in Irish culture that predisposes the people, as a whole, towards that magic ingredient many say is essential to all successful movements: sharing a vision. I think there may be clues that all of us can learn from, and apply to our own community-building work of local SEO, in some very old sayings with which many Irish people are familiar from their formative years.

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Seanfhocal: 10 Irish proverbs for doing good local SEO

Irish Proverb

Seanfhocal is Irish for “old word”, and these time-honored sayings may come in handy in helping your business or clients contribute to re-building our communities into places of peace and plenty for all.

1. No matter how many rooms you have in your house, you’re only able to sleep in one bed

Instead of basing a society on greed and hoarding, localism recognizes that we all have the same basic, inherent needs and rights.

2. It’s not a delay to stop and sharpen the scythe

Take every opportunity you can to become educated about your community’s needs and about how to communicate via today’s media; what you learn will serve both you and everyone around you. And fair play to you for already being here, studying SEO, so that you can become an effective communicator of solutions to local needs!

3. You’ll never plough a field by turning it over in your mind

Once you’ve put in the study, be bold and start doing! Take action to get the word out about the local businesses you’re marketing because you’ve as much right to success as anyone else. Your efforts won’t be perfect, but you can learn from every mistake. Speaking of which…

4. An old broom knows the dirty corners best

Wisdom comes from learned experience. SEO is an experimental environment and your openness to ongoing testing will serve you well. Already have years of learning under your belt of how to market local brands? Consider joining a Buy Local association to help share your knowledge with new brooms.

5. Don’t fear an ill wind if your haystacks are tied down

Our industry can seem like one in which everyone lives in fear of the next Google update, but time has shown that those who put in the work to implement good, human-centric practices tend to come out fine, time and again.

6. While a person is out, their food goes cold

You’ve got to keep at it in local SEO. Neglected local business listings end up with wrong information on them. Neglected reviews create a slow leak of reputation and revenue. Neglected websites get hacked. Make local search marketing part of your daily activities for the long haul and use tools and software to create a manageable workflow for all this maintenance.

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7. An empty sack does not stand

Don’t base a local SEO campaign on fake listings and fake reviews. You can’t build lasting success on shortcuts.

8. A lamb’s bleat is often more telling than a dog’s bark

Perfect for social media and marketing, in general — a humble and helpful approach to communication will go a lot farther in most industries than self-serving braggadocio. Run a local business that shares, supports, contributes, aids, and stands in solidarity with its community.

9. Anyone can lose their hat in a fairy wind

Some things are beyond our control. Throughout the pandemic, local business owners have learned to do the best they can, all things considered. Few situations are ideal, and a reality-based optimism is a balanced approach to both running a business and running a life.

10. However long the day, the evening will come

Bad times don’t last forever, my friends. Take this as encouragement to persist in your efforts, to keep learning from others, and loving your life. I know — it isn’t easy — but don’t let anything steal your best visions for how good things could be.

While we can’t all live in Ireland (more’s the pity!), and though we’re all dwelling in different countries and circumstances, there’s much to be learned from Éire’s ancient sagacity as well as the Republic’s young and experimental first hundred years. If we find takeaways in what the Irish have been working so hard to achieve and apply them wherever we happen to be, many can benefit. Wishing you a future of shared health, common prosperity, and a bit of good luck on this special day!

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How To Combine PR and Content Marketing Superpowers To Achieve Business Goals

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A figure pulls open a dress shirt to reveal the term PR on a Superman-like costume, reflecting the superpower resulting from combining content and PR.

A transformative shift is happening, and it’s not AI.

The aisle between public relations and content marketing is rapidly narrowing. If you’re smart about the convergence, you can forever enhance your brand’s storytelling.

The goals and roles of content marketing and PR overlap more and more. The job descriptions look awfully similar. Shrinking budgets and a shrewd eye for efficiency mean you and your PR pals could face the chopping block if you don’t streamline operations and deliver on the company’s goals (because marketing communications is always first to be axed, right?).

Yikes. Let’s take a big, deep breath. This is not a threat. It’s an opportunity.

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Reach across the aisle to PR and streamline content creation, improve distribution strategies, and get back to the heart of what you both are meant to do: Build strong relationships and tell impactful stories.

So, before you panic-post that open-to-work banner on LinkedIn, consider these tips from content marketing, PR, and journalism pros who’ve figured out how to thrive in an increasingly narrowing content ecosystem.

1. See journalists as your audience

Savvy pros know the ability to tell an impactful story — and support it with publish-ready collateral — grounds successful media relationships. And as a content marketer, your skills in storytelling and connecting with audiences, including journalists, naturally support your PR pals’ media outreach.

Strategic storytelling creates content focused on what the audience needs and wants. Sharing content on your blog or social media builds relationships with journalists who source those channels for story ideas, event updates, and subject matter experts.

“Embedding PR strategies in your content marketing pieces informs your audience and can easily be picked up by media,” says Alex Sanchez, chief experience officer at BeWell, New Mexico’s Health Insurance Marketplace. “We have seen reporters do this many times, pulling stories from our blogs and putting them in the nightly news — most of the time without even reaching out to us.”

Acacia James, weekend producer/morning associate producer at WTOP radio in Washington, D.C., says blogs and social media posts are helpful to her work. “If I see a story idea, and I see that they’re willing to share information, it’s easier to contact them — and we can also backlink their content. It’s huge for us to be able to use every avenue.” 

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Kirby Winn, manager of PR at ImpactLife, says reporters and assignment editors are key consumers of their content. “And I don’t mean a news release that just hit their inbox. They’re going to our blog and consuming our stories, just like any other audience member,” he says. “Our organization has put more focus into content marketing in the past few years — it supports a media pitch so well and highlights the stories we have to tell.”

Storytelling attracts earned media that might not pick up the generic news topic. “It’s one thing to pitch a general story about how we help consumers sign up for low-cost health insurance,” Alex says. “Now, imagine a single mom who just got a plan after years of thinking it was too expensive. She had a terrible car accident, and the $60,000 ER bill that would have ruined her financially was covered. Now that’s a story journalists will want to cover, and that will be relatable to their audience and ours.” 

2. Learn the media outlet’s audience

Seventy-three percent of reporters say one-fourth or less of the stories pitched are relevant to their audiences, according to Cision’s 2023 State of the Media Report (registration required).

PR pros are known for building relationships with journalists, while content marketers thrive in building communities around content. Merge these best practices to build desirable content that works for your target audience and the media’s audiences simultaneously.

WTOP’s Acacia James says sources who show they’re ready to share helpful, relevant content often win pitches for coverage. “In radio, we do a lot of research on who is listening to us, and we’re focused on a prototype called ‘Mike and Jen’ — normal, everyday people in Generation X … So when we get press releases and pitches, we ask, ‘How interested will Mike and Jen be in this story?’” 

3. Deliver the full content package (and make journalists’ jobs easier)

Cranking out content to their media outlet’s standards has never been tougher for journalists. Newsrooms are significantly understaffed, and anything you can do to make their lives easier will be appreciated and potentially rewarded with coverage. Content marketers are built to think about all the elements to tell the story through multiple mediums and channels.

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“Today’s content marketing pretty much provides a package to the media outlet,” says So Young Pak, director of media relations at MedStar Washington Hospital Center. “PR is doing a lot of storytelling work in advance of media publication. We (and content marketing) work together to provide the elements to go with each story — photos, subject matter experts, patients, videos, and data points, if needed.”   

At WTOP, the successful content package includes audio. “As a radio station, we are focused on high-quality sound,” Acacia James says. “Savvy sources know to record and send us voice memos, and then we pull cuts from the audio … You will naturally want to do someone a favor if they did you one — like providing helpful soundbites, audio, and newsworthy stories.”  

While production value matters to some media, you shouldn’t stress about it. “In the past decade, how we work with reporters has changed. Back in the day, if they couldn’t be there in person, they weren’t going to interview your expert,” says Jason Carlton, an accredited PR professional and manager of marketing and communications at Intermountain Health. “During COVID, we had to switch to virtual interviewing. Now, many journalists are OK with running a Teams or Zoom interview they’ve done with an expert on the news.”

BeWell’s Alex Sanchez agrees. “I’ve heard old school PR folks cringe at the idea of putting up a Zoom video instead of getting traditional video interviews. It doesn’t really matter to consumers. Focus on the story, on the timeliness, and the relevance. Consumers want authenticity, not super stylized, stiff content.”

4. Unite great minds to maximize efficiency

Everyone needs to set aside the debate about which team — PR or content marketing — gets credit for the resulting media coverage.

At MedStar Washington Hospital Center, So Young and colleagues adopt a collaborative mindset on multichannel stories. “We can get the interview and gather information for all the different pieces — blog, audio, video, press release, internal newsletter, or magazine. That way, we’re not trying to figure things out individually, and the subject matter experts only have to have that conversation once,” she says.

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Regular, cross-team meetings are essential to understand the best channels for reaching key audiences, including the media. A story that began life as a press release might reap SEO and earned media gold if it’s strategized as a blog, video, and media pitch.

“At Intermountain Health, we have individual teams for media relations, marketing, social media, and hospital communications. That setup works well because it allows us to bring in the people who are the given experts in those areas,” says Intermountain’s Jason Carlton. “Together, we decide if a story is best for the blog, a media pitch, or a mix of channels — that way, we avoid duplicating work and the risk of diluting the story’s impact.”

5. Measure what matters

Cutting through the noise to earn media mentions requires keen attention to metrics. Since content marketing and PR metrics overlap, synthesizing the data in your team meetings can save time while streamlining your storytelling efforts.

“For content marketers, using analytical tools such as GA4 can help measure the effectiveness of their content campaigns and landing pages to determine meaningful KPIs such as organic traffic, keyword rankings, lead generation, and conversion rates,” says John Martino, director of digital marketing for Visiting Angels. “PR teams can use media coverage and social interactions to assess user engagement and brand awareness. A unified and omnichannel approach can help both teams demonstrate their value in enhancing brand visibility, engagement, and overall business success.”

To track your shared goals, launch a shared dashboard that helps tell the combined “story of your stories” to internal and executive teams. Among the metrics to monitor:

  • Page views: Obviously, this queen of metrics continues to be important across PR and content marketing. Take your analysis to the next level by evaluating which niche audiences are contributing to these views to further hone your storytelling targets, including media outlets.
  • Earned media mentions: Through a media tracker service or good old Google Alerts, you can tally the echo of your content marketing and PR. Look at your site’s referral traffic report to identify media outlets that send traffic to your blog or other web pages.
  • Organic search queries: Dive into your analytics platform to surface organic search queries that lead to visitors. Build from those questions to develop stories that further resonate with your audience and your targeted media.
  • On-page actions: When visitors show up on your content, what are they doing? What do they click? Where do they go next? Building next-step pathways is your bread and butter in content marketing — and PR can use them as a natural pipeline for media to pick up more stories, angles, and quotes.

But perhaps the biggest metric to track is team satisfaction. Who on the collaborative team had the most fun writing blogs, producing videos, or calling the news stations? Lean into the natural skills and passions of your team members to distribute work properly, maximize the team output, and improve relationships with the media, your audience, and internal teams.

“It’s really trying to understand the problem to solve — the needle to move — and determining a plan that will help them achieve their goal,” Jason says. “If you don’t have those measurable objectives, you’re not going to know whether you made a difference.”

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Don’t fear the merger

Whether you deliberately work together or not, content marketing and public relations are tied together. ImpactLife’s Kirby Winn explains, “As soon as we begin to talk about (ourselves) to a reporter who doesn’t know us, they are certainly going to check out our stories.”

But consciously uniting PR and content marketing will ease the challenges you both face. Working together allows you to save time, eliminate duplicate work, and gain free time to tell more stories and drive them into impactful media placements.

Register to attend Content Marketing World in San Diego. Use the code BLOG100 to save $100. Can’t attend in person this year? Check out the Digital Pass for access to on-demand session recordings from the live event through the end of the year.

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Cover image by Joseph Kalinowski/Content Marketing Institute

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Trends in Content Localization – Moz

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Trends in Content Localization - Moz

Multinational fast food chains are one of the best-known examples of recognizing that product menus may sometimes have to change significantly to serve distinct audiences. The above video is just a short run-through of the same business selling smokehouse burgers, kofta, paneer, and rice bowls in an effort to appeal to people in a variety of places. I can’t personally judge the validity of these representations, but what I can see is that, in such cases, you don’t merely localize your content but the products on which your content is founded.

Sometimes, even the branding of businesses is different around the world; what we call Burger King in America is Hungry Jack’s in Australia, Lays potato chips here are Sabritas in Mexico, and DiGiorno frozen pizza is familiar in the US, but Canada knows it as Delissio.

Tales of product tailoring failures often become famous, likely because some of them may seem humorous from a distance, but cultural sensitivity should always be taken seriously. If a brand you are marketing is on its way to becoming a large global seller, the best insurance against reputation damage and revenue loss as a result of cultural insensitivity is to employ regional and cultural experts whose first-hand and lived experiences can steward the organization in acting with awareness and respect.

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How AI Is Redefining Startup GTM Strategy

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How AI Is Redefining Startup GTM Strategy

AI and startups? It just makes sense.

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