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Best Ecommerce Platforms

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What would you do with an extra $1,500 a day?

With a bit of work and the right ecommerce platform, you can create an online store that generates that kind of revenue (and more).

Shilpi Yadav is an excellent example. She quit her job to start an online clothing store based around her Indian heritage.

Despite all the risks, the brand now makes more than half a million dollars a year (averaging around $1,500 per day).

She built her online store using Shopify, one of the best ecommerce platforms on the market. However, there are a ton of different options to choose from depending on what you need.

And the most significant thing standing in the way of your own $500k success story is deciding which ecommerce platform is right for your new store.

In this post, I’ll break down the major aspects to consider in choosing the right platform for your current situation. Then we’ll take a close look at seven of top options available today.

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#1 – Wix Review — The Best for Flexibility and Customization

Wix splash page for Best Ecommerce Platforms

Wix is a great option if you’re looking for an affordable and flexible ecommerce platform. It’s famous for it’s drag-and-drop interface with complete design freedom to create anything you can imagine.

Instead of having to write code, you can use the visual building tools to get your site looking just the way you want it.

With Wix, you also get access to more than 500+ prebuilt website templates and plenty of customization options. Or you can create pages from scratch with complete design control.

The Wix template selection is really helpful for launching a new online store. Instead of having to mess with settings, you can plug your products into a framework that’s going to look great every time.

People visiting your store will think you spent days getting such a professional look, but it takes hardly any time at all with Wix.

Furthermore, they have a robust mobile app so you can make changes and manage your store from anywhere in the world.

Wix also includes a wide variety of marketing features, like emails, Facebook ads, and social media posts right from your account dashboard. You can even sell directly via social media.

Their ecommerce plans include powerful features, like:

  • Support of 90+ languages and local currencies
  • 250+ apps to add extra functionality to your site
  • No additional transaction fees
  • Custom product pages
  • Worldwide shipping and taxes
  • Coupons and discounts
  • Advanced sorting and filtering
  • Product collections
  • Customizable checkout
  • Recurring payments

Plus, if you already use Wix, you can upgrade to an ecommerce plan in just a few clicks within your account dashboard.

Wix offers four ecommerce plans for online shops of different sizes, including:

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  1. Business Basic — $23/month
  2. Business Unlimited — $27/month
  3. Business VIP — $49/month
  4. Enterprise — custom pricing

This is an excellent option if you have a small store or special design requirements. However, If you expect a high order volume and large range of products, you’re better off with BigCommerce or Shopify instead.

Try Wix for freetoday.

#2 – Squarespace Review — The Best Ecommerce Platform for Creatives

Squarespace examples for Best Ecommerce Platforms

Squarespace is well-known as a website builder, but their higher-tier plans also include ecommerce functionality.

The design templates are fairly easy to work with, but you’re not just coloring inside the lines–there’s a lot of potential to create a unique shopping experience for your customers.

Some of the other easy-to-use platforms are a little limited with what you can do. Squarespace gives you a lot more artistic freedom.

Install and customize multiple templates at a time to see which one you like best. And switching between templates takes just a few clicks.

Aside from beautiful templates, Squarespace offers a variety of ecommerce features, including:

  • Subscriptions, digital products, and in-person compatibility
  • Built-in tax tools for automatic tax calculations
  • Discount codes and gift cards
  • Abandoned cart recovery
  • Mobile-optimized checkout
  • Mobile store management
  • Rich product listings
  • Quick view capability
  • Inventory management
  • Real-time shipping estimates

Furthermore, Squarespace integrates with most of the popular email marketing and social media platforms so you can sell and market your products like a pro.

And they have fantastic 24/7/365 customer support ready to answer your questions and help you get things set up the way you want to.

Squarespace offers three ecommerce plans:

  1. Business — $18 per month + 3% transaction fees
  2. Basic Commerce — $26 per month + 0% transaction fees
  3. Advanced Commerce — $40 per month + 0% transaction fees

As you scan their pricing options, you’ll see a Personal plan for $12 per month. This is great if you want to build a website, but it doesn’t come with any ecommerce features, so it’s not going to work if you want to set up an online store.

They also have an enterprise plan with a dedicated account manager, SEO consultations, and prioritized technical support.

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And while the Business plan offers ecommerce capabilities, I highly recommend choosing Basic Commerce to start. It’s the cheapest plan with no transaction fees, plus it includes other essential features like, customer accounts and ecommerce analytics.

Learn more and get started at Squarespace.

#3 – Bluehost Review — The Best for Hands-Off WooCommerce Store Setup

Bluehost stores for Best Ecommerce Platforms

I really like WooCommerce. And, fortunately, I’m comfortable enough with WordPress to install, customize, and manage the WooCommerce plugin and the additional plugins that really make it shine on my own WordPress sites.

But I know many folks who would rather not have that responsibility, whether because of a lack of familiarity with WordPress plugins or just a lack of time to self-manage WooCommerce.

Bluehost gets that, too—that’s why they’ve rolled out an easy, turnkey solution to getting a WooCommerce store up and running in no time, for anyone.

With Bluehost’s package for ecommerce powered by WooCommerce, you get a handy guided store creator, plus:

  • Built-in SSL and Jetpack for security
  • Unlimited product listings
  • Payment processing
  • Customer reviews
  • Coupon codes
  • Manual order creation
  • One year free of CodeGuard Backup Basic, for daily site backups

And that’s all in the Standard Plan. The built-in SSL certificate is really helpful because it encrypts information customers enter on your website (like credit card numbers or login credentials), and protects everyone from hackers. All you have to do is click a button and your set with Bluehost–this can be much more challenging if the host doesn’t manage SSL certificates for you.

What I think is most convenient, though, is that Bluehost has preselected the top 20 store plugins that your WooCommerce store will need. Not only does that save you the headache of researching and installing plugins on your own, they’re included at no extra charge.

That’s huge. Some of these plugins cost around $200 a pop to install.

Take it one step higher to the Premium plan and you’ll also get:

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  • Online appointment scheduling
  • Subscription-based ecommerce
  • Advanced product customization
  • Local tax management
  • Free domain privacy
  • CodeGuard Backup Basic, included for free

Pricing is based on your initial term commitment. Choose from month-to-month billing, a one-year contract, or a three-year contract.

The Standard plan starts at $12.95/month for a three-year commitment, while Premium starts at $24.95/month for the same.

Both plans renew at the standard month-to-month rate after the term is completed—$29.95/month for Standard and $49.95/month for Premium.

So, if you want to get a WooCommerce store up in no time with no hassle on your end at all, head over to Bluehost today.

#4 – BigCommerce Review — The Best for Medium to Large Stores

BigCommerce splash page for Best Ecommerce Platforms

BigCommerce is an all-in-one ecommerce website builder specifically for large online stores. It includes more advanced ecommerce features suitable for managing high volumes and a large number of products.

With a customer base of 100,000+ stores, including some big names like Ben & Jerry’s and SkullCandy, they’re a smaller player in the industry.

But that doesn’t make the platform any less powerful.

BigCommerce plans include access to powerful, industry-leading features, including:

  • Customer accounts for faster checkouts
  • Mobile-optimized checkout
  • Abandoned cart recovery
  • Google AMP and Akamai
  • Advanced product filters
  • Coupons and discount codes
  • Advanced inventory management
  • Customer groups for personalized shopping
  • 65+ payment gateways with no extra transaction fees
  • Built-in shipping management

Plus, all of their plans include unlimited products, file storage, bandwidth, and staff accounts.

And you can choose between 12 free mobile-responsive design templates or opt for a paid template to make your online store stand out from the crowd without touching a single line of code.

BigCommerce offers four paid plans (with a 15-day free trial), including:

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  1. Standard — $29.95/month with a $50,000 annual sales limit
  2. Plus — $79.95/month with a $180,000 annual sales limit
  3. Pro — $299.95/month with a $400,000 annual sales limit
  4. Enterprise — custom pricing

If you’re just getting started, BigCommerce is overkill for your online store. However, if you’re an established business or plan to sell high volumes, it’s an excellent choice.

#5 – Shopify Review — The Best All-In-One Ecommerce Platform

Shopify splash page for Best Ecommerce Platforms

Shopify is an all-in-one ecommerce website builder that powers more than one million online stores, making it one of the most popular choices on this list.

However, it’s not as customizable as Wix. But it offers more advanced ecommerce features because it’s built specifically to host online stores. Plus, it’s easy to use with just the right level of flexibility.

It’s also incredibly versatile, powering micro to large stores, and everything in between. Shopify plans include access to an incredible suite of ecommerce features, including:

  • Point of Sale for brick and mortar shops
  • Real-time carrier shipping rates
  • Abandoned checkout recovery
  • 100 different payment gateways
  • Automatic tax calculations
  • Customer accounts and profiles
  • Fulfillment centers
  • Advanced inventory management
  • Unlimited products
  • In-depth analytics

Plus, with 70+ professional themes (nine of which are free) and 4,100+ apps, you can create a beautiful and highly functional ecommerce store without having to start from scratch. Or write a single line of code.

Combine that with award-winning 24/7/365 customer support and you have an excellent ecommerce platform.

Shopify offers five plans for businesses of all sizes, including:

  • Shopify Lite — $9 per month
  • Basic Shopify — $29 per month
  • Shopify — $79 per month
  • Advanced Shopify — $299 per month
  • Shopify Plus — custom pricing

Shopify Lite is a great option if you want to embed products and “buy” buttons onto an existing website. However, it doesn’t come with the all-inclusive website builder.

Keep in mind that Shopify has its own payment processor. They charge 2.4% – 2.9% + $0.30 depending on the plan you choose. They also charge additional fees (0.5% – 2%) if you use a separate payment processor like PayPal or Square.

#6 – WooCommerce Review — The Best for WordPress Websites

WooCommerce splash page for Best Ecommerce Platforms

The recommendations thus far are all-in-one website builders. WooCommerce, however, is not. It’s a WordPress plugin built to add ecommerce functionality to existing WordPress websites.

WooCommerce powers approximately 30% of stores online today. And with 80+ million downloads, it’s one of the most popular ecommerce platforms on this list.

Notera: if you don’t already have a WordPress website, I don’t recommend going this route. Stick to an all-in-one ecommerce platform, instead.

WooCommerce is a lightweight plugin that adds ecommerce capabilities like accepting online payments, configurable shipping options, product listings, and more. But you have to have an existing website to use it. So, it’s a great option if you already use WordPress.

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It includes powerful ecommerce features like:

  • Plugin extensions to increase functionality
  • Rest APIs for developers to create custom platforms
  • Extensive tutorials and documentation
  • 140 region-specific payment gateways
  • Support of subscriptions and deposits
  • Automated tax calculations
  • Real-time shipping rates
  • iOS and Android mobile apps
  • Physical and digital product capability
  • Endless product variations
  • Public support forum

And the best part? It’s free to download, install, and use. Forever.

However, some of the extensions aren’t free so watch out for that if you start digging into those.

With the power of WordPress behind it, your customization options are only limited to what you can imagine. So, the sky is legitimately the limit with WooCommerce.

But with that said, it’s not the easiest or most intuitive ecommerce platform. So, I don’t recommend it if you aren’t already using WordPress and 100% comfortable with it.

#7 – OpenCart Review — The Best for Selling Digital Products

Opencart splash page for Best Ecommerce Platforms

OpenCart is another open source ecommerce platform, much like WooCommerce. However, it’s not limited to WordPress websites. But you do need to have an existing website to use it.

Over 300,000 online stores use OpenCart to confidently sell products of all shapes and sizes online. Plus, most web hosting companies offer one-click installation or will install it for free, so it’s incredibly easy to set up.

Notera: I only recommend going this route if you already have a website up and running.

While you can sell products of any kind, the no-fluff interface (and free price tag) makes it an excellent option for selling digital products to make more money with your online business.

All without adding an extra monthly expense because it’s 100% free forever.

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OpenCart offers a powerful set of ecommerce features, including:

  • Simple and centralized admin dashboard
  • Advanced user roles and access controls
  • Manage multiple stores from a single dashboard
  • Limitless product variables and variations
  • Built-in affiliate management and rewards system
  • Discounts and coupons
  • Unlimited products
  • One-click digital downloads
  • Product reviews and ratings
  • 36 built-in payment methods
  • Recurring payments

Plus, with 13,000 modules and themes in the marketplace, you can add any functionality you can imagine including service integrations, conversion modules, email marketing, and more.

Keep in mind that not all of OpenCart’s extensions are free. You may have to pay for more advanced capabilities.

And they don’t currently offer support for free, either.

If you can’t find what you’re looking for on their community forum, you have to pay for dedicated help. Dedicated support starts at $99 per site per month or $99 for a one-time fix.

#8 – Ecwid Review — The Best for Integrating With Your Current Platform

Ecwid splash page for Best Ecommerce Platforms

Like OpenCart and WooCommerce, Ecwid is an ecommerce platform you can use to integrate with your current platform, regardless of what you’re already using.

It integrates with platforms like Weebly, Wix, WordPress, Squarespace, and more. So, if you already have a website set up and want to add ecommerce functionality, Ecwid is an excellent choice.

With that said, they also offer an all-in-one ecommerce website builder if you want to start from scratch. However, there are better website builders to use.

So, I only recommend Ecwid if you want to integrate ecommerce into your existing website.

This ecommerce platform includes a wide range of features, like:

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  • Multi-channel selling (social media, marketplaces, in-person, etc.)
  • Integrated email marketing and reklam- features
  • Centralized inventory and order management
  • No transaction fees
  • Fully responsive designs
  • Built-in POS integrations
  • Customer accounts for easy checkout
  • Real-time shipping rate calculator
  • Poduct variations
  • Digital product capabilities
  • 40 payment options

The biggest downside is that you can’t manage your store from inside your website account dashboard. You have to log in to Ecwid instead. So, you need to manage two separate accounts.

But the good news is that you can start on the limited free forever plan to try it out before making any investments.

The free plan only allows up to ten products, so you have to upgrade if you need more. Ecwid also offers three paid plans, including:

  • Venture — $15/month (up to 100 products)
  • Business — $35/month (up to 2,500 products)
  • Unlimited — $99/month (unlimited products)

This is the price if you pay month to month. If you are willing to sign a contract for a year, the price is a little lower.

As a stand-alone store builder you might be better off with other options (like Wix and Shopify).

But if you already have a website and want to add an ecommerce store, Ecwid is a great alternative to WooCommerce and OpenCart.

What I Looked at to Find the Best Ecommerce Platform

The best ecommerce platform for your business depends on several factors like your experience level, your customization requirements, and the type of products you want to sell.

But choosing the right platform can feel overwhelming because there are countless options to choose from.

It may help to start with a list of requirements and the features you need. From there, you can narrow down your choices based on the following criteria.

Physical vs Digital Products

Digital products are a booming market. Online courses, music, art, and podcasts are just some of the digital products netting new businesses tons of cash.

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But selling and delivering digital products isn’t the same as delivering a physical product to someone’s doorstep.

If you want to sell digital products, Shopify is a really great option, but some ecommerce may not support digital products at all. So it’s important to understand which type you plan to sell before you make a decision.

Deployment Options

What do you need to do to get your ecommerce platform up and running?

There are a few different ways to deploy your platform depending on where you are starting from and where you want to go.

If you already have a website, the best option is integrating an online store rather than creating a brand new website on a new platform. This way, you build on what you’ve already done. OpenCart is ideal for this use-case.

For people with WordPress sites, you can add ecommerce functionality via a plugin like WooCommerce. This is super simple to set up and easy to manage.

If you’re starting from scratch, you’ll want a website builder and other tools to help you design your platform.

In this case, going with solutions like Wix and Squarespace makes a lot of sense. They bundle everything you need to get started at a really affordable price.

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Day-to-Day Management

Order management, product creation, tracking orders, and dashboard navigation are important factors of day-to-day ecommerce management.

Choose a platform that’s easy to use and manage on a daily basis. It shouldn’t feel like a struggle to create new products, check the status of an order, or update the pages of your website.

It’s all about finding the right balance of flexibility, customization, and ease of use. The more a platform can do, the harder it is to manage.

You can simplify your workload by choosing a platform that offers just enough flexibility without going overboard for your specific needs.

Design Capabilities

Some ecommerce website builders (like Wix) are truly drag and drop, meaning the customization options are endless. If you can imagine it, you can build it. But, that freedom also makes the platform more difficult to use.

Other platforms integrate into your current site, taking the look and feel of your existing website with very few customization options. For some users, this is perfect.

But others may want more control.

If you’re just starting out, simple designs and ease of use are more important than design flexibility.

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However, if you already own a physical store or an established brand, design is more important so you can create a cohesive aesthetic from one touch point to the next.

Advanced Ecommerce Features

Do you want to be able to offer discounts or accept payments through different payment processors? Maybe you want to send visitors a reminder email when they exit your website with something in their cart.

Perhaps you’re interested in creating customer profiles and analyzing advanced analytics.

Other advanced ecommerce features include:

  • Email marketing integrations
  • Memberships and recurring payments
  • Gift cards and discount codes
  • Partial payments or payment plans
  • Shipping and fulfillment management
  • Product variations
  • Product categories

Think carefully about what you need and what would be nice to have. Then, you can use your list of requirements to narrow down your list of choices.

Sammanfattning

Finding an ecommerce platform does what you need is a breath of fresh air. After using dozens of different options over the years, I’m confident with my selection of the top options available:

  1. Wix – Best for flexibility and customization
  2. Squarespace – Best ecommerce platform for creatives
  3. Bluehost – Best for hands-off WooCommerce store setup
  4. BigCommerce – Best for medium to large stores
  5. Shopify – Best all-in-one ecommerce platform
  6. WooCommerce – Best for WordPress websites
  7. OpenCart – Best for selling digital products
  8. Ecwid – Best for integrating with your current platform

My #1 recommendation for most users is Wix. It’s great for users of all experience levels. Plus, it’s easy to use, highly customizable, and affordable as well. But if Wix is too customizable for you, Squarespace is a fantastic alternative.

For large stores, I highly recommend BigCommerce eller Shopify.

However, if you already have a website, WooCommerce, OpenCart, och Ecwid are excellent choices depending on what you need.

If you have a WordPress site and want an easier way to set up your WooCommerce store on it, you can’t go wrong with Bluehost’s WooCommerce Online Stores.

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Community Building for Retention, Awareness, Loyalty, Content, & Member Advocacy

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Community Building for Retention, Awareness, Loyalty, Content, & Member Advocacy

A little birdy told me you want to know what this “Community” stuff is you keep hearing about. I promise it’s not scary, at least not as frightening as Data Tracking and Analytics. 

Ahh, Numbers!

No need to worry, you’re safe here, and the data can’t get you. At least, not in this particular post. 

Community is a tale as old as time and is simply evolving along with humanity; perhaps it’s time you join the party! 

I like curiosity so allow me to be your guide through the magical and underrated world of Community Building. By the time you finish reading, you’ll know what a Community is, why you should want one, and what a Community Builder can do for you.

What is Community, and why is it important?

If you ask the peeps at Merriam-Webster, the TL;DR version is that a community is people with common interests living in a particular area, or a group of people with a common characteristic or interest living together within a larger society. That’s not a bad definition if you ask me, but I think we can do better in this case.

Community is not a place—not even that arcade you and your friends used to frequent—and despite the common misconception, it’s not an exchange of information over the internet. Community is about a feeling and relationships built among people. As DigitalMarketer says, it’s “a segment of people who form relationships due to shared goals, experiences, and interests”. 

Become a Certified Community Specialist

Learn how to develop meaningful relationships with your customers and automate the customer acquisition process.

Click here

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Community members will have built a sense of trust, belonging, and caring for each other. 

That warm, fuzzy feeling of community comes from shared experiences and shared history… uncommon commonalities, you could say. 

Like I said, a tale as old as time. We’ve all been a member of communities in one way or another, even if it wasn’t in a platform or forum.

How can this benefit your business?

When done right, the community can most commonly decrease costs and increase revenue through higher retention, brand awareness, brand loyalty, ticket deflection, content development, and member advocacy. 

When a sense of belonging is created, a relationship is built between your members and each other. Even better, one between you and your members. We’re all partying together!

A Community can be the most potent customer feedback loop you’ve ever seen! In our largest Community, DM Engage (for our DM Lab members), I know I can always count on honest and constructive feedback from our members, and they’re not shy about asking for what they want. 

The power of user-generated content? Unmatched. Imagine seeing this testimonial on a landing page.

I don’t mean to toot our horn, but you can bet that after an experience like this, Michael “Buzz” Buzinski will be a lifetime DigitalMarketer member. With the right environment, you can grab tons of screenshots like this and, even better, videos! 

As a bonus, Buzz and I will be buddies for life!

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What is a Community Builder?

This one is a doozy, not because it’s difficult to define, but because there can be so many definitions! 

For me, it’s someone who nurtures connections and relationships on a small or large scale. It can be one to one or one to many. They’re strategic, semi-organized, unafraid to be the bad guy, and empathetic. They create a “home” for people to gather.

If you ask one of my favorite Twitter people to follow, it’s…

“A community builder can be someone who works to create a structure that will hopefully enable a community to thrive. The platform, the processes, and the important, sometimes difficult choices.” Patrick O’Keefe, Community Lead at CNN

A Community Builder is an architect of experiences and relationships, as cheesy as that may sound. Without one, you’re probably not achieving what you set out to do. 

A Gatekeeper, a People Manager, a Content Moderator, a Ring Master in your circus…whatever you call them, are the ones building the house your members will live in and that your members will help decorate to their needs and tastes. 

What does a Community Builder do?

A better question is ‘What don’t they do’?

Your ironing, probably. Their own ironing, maybe. (I am both of these people.)

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They plan, write, structure, promote, burn out, create momentum, are really in their feelings, and don’t do anything without a reason. 

No matter how silly or unnecessary something might seem, there is a reason behind the madness.

Note: Don’t talk to your Community person when they’ve got that look on their face, they’re plotting, they’re in the zone, and something amazing or horrific is about to happen. You’ll love it. 

The big thing here is that everything in Community is about intention. It’s in how your members choose to show up and interact, and how your Community Builder architects the conversations, events, and overall experience. They’re like mad scientists, only they’re not angry, just lots of heart and not enough caffeine yet.

In Community, some things happen by chance… or do they? If you intended to start a conversation that ended up being a meaningful moment of connection between your members… is it really just luck? This is what I call ✨ vibing ✨ together.

This is where the magic happens; your Community person sets the stage for the right conversations. How? Well, with a sprinkle of inviting copy, a dash of one-on-one chats, a pinch of puppy posts (because puppy posts always get the job done), and a whole bunch of strategic content that guides your members to complete the actions you intend them to… 

…Just call me Community Witch because that’s a potion that will provide.

What skills or traits does a Community Builder need?

If you’d like to replicate yourself a Michelle, it’s about: 40% irreverence, 40% hard work, 10% wanting to show the haters they’re wrong, and another 10% of hard work (just not on Friday afternoons). 

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What you’re looking for is a people person who enjoys the freedom of creativity, has a curious streak, and knows how to get shi*t done. Imagine a customer service professional with project management and content skills. Sounds cool, right? That’s because it is. 

Let’s talk about skills.

This may sound like an oxymoron, but it takes strong soft skills to make a great Community Professional. Let’s start with some of the more obvious ones. 

  • Organized. Community can be messy. You’re in twenty different tabs, three different platforms, with multiple conversations running, and Slack pinging all at once. You’ve got to be organized enough to know what is going on at any moment. Sure it can be exhausting, but boy, oh boy, is it fun!
  • Communication. How can you build relationships with someone if you can’t communicate? I’m sure it’s possible, but imagine the difficulty! Excellent written and verbal communication is essential when you’re the mouthpiece for the brand. Let’s not accidentally promise 3k worth of bonuses when it was actually 1k. 
  • Empathetic. It’s similar to Customer Service; you’re not always hearing from people on their best day. You must be able to take in what the other person is saying, listen, and understand their point of view. That way, you can provide them with honest response to their issue. Often in Community, the bond and relationship become so strong you deal with things you wouldn’t expect. You’re an advocate for members and an advocate for the brand. It’s a balancing act; the base is your ability to empathize and communicate. 
  • Leadership. As a Community Professional, you’re building paths for your members to take, and you’re leading by example. Members look to you to calm the chaos, enforce the Guidelines, and to learn how to interact in the beginning. 
  • Boundary Setting. Because Community roles are so heavy on emotion, we also need to be fully aware and able to set boundaries with not just members but also our coworkers and ourselves. It’s okay to be the bad guy once in a while if you’re protecting what has been built. While the community is for the members, it’s your house, and they’re just living in it. Your Community Professional should know when to advocate for the community and when to advocate for the brand. 
  • Creativity. You’ve got all this feedback, so now what? Time to get creative and put that feedback to work! There is no one-size-fits-all solution to Community, and they should be able to whip up some short-form copy and think up new opportunities when needed.
  • Curiosity. One of our old core values here at DigitalMarketer was to “know the why,” and I think that applies to Community. Adaptability is the game’s name, so when you see something wonky with the Community, your KPIs, or member interaction, you have to figure it out ASAP. Not only that, but the world of Community is developing at a break-neck pace. You have to be able to keep up with the progress and roll with it. 
  • Storytelling. You may not be able to tell from this post, but I can spin up a mean story here and there. You want someone who can paint a picture, set the stage, and control the narrative. You want all the things that require wordsmithing so they can tell a story that brings forth action. The other important part of storytelling is how your Community person will bring stories from the community that leadership and stakeholders care about. Testimonials, feedback, content ideas, etc..… You know, all the good stuff. 

Where can I find one?

While this one might have found her forever home, many Community Professionals are available to be adopted hired!

While I’m sure there are more, these are some of my favorites! Now go out there and find yourself a perfect match for your brand and your members.



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