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How to Write a Marketing Resume Hiring Managers Will Notice [Free 2022 Templates + Samples]

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How to Write a Marketing Resume Hiring Managers Will Notice [Free 2022 Templates + Samples]

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As we collectively enter into year three of the pandemic, the great resignation, and the “candidate’s market”, having a stand-out marketing resume is more important than ever.

It’s ironic, but despite knowing how to sell products and services, so many marketers have a hard time selling themselves. It can often be difficult to turn the spotlight inward, but this is a skill all marketers need to perfect if they want to grow in their careers.

In this article, we’ll show you both new-aged and tried-and-true methods for building the perfect resume. You’ll find resume templates and examples that have worked for our team here at HubSpot and folks in successful careers at other companies.

How to Write a Marketing Resume

If you’re a marketer whose resume could use a little polish, don’t worry. With just a few resources and some actionable tips from hiring managers themselves, we’ll help you create a truly impressive marketing resume that’s sure to stand out to recruiters.

1. Start with a template.

To make things easy and increase your effectiveness, don’t start from scratch. Resume templates give you a starting place for layout and formatting as well as inspiration for what to include.

Featured Resource: 12 Free Resume Templates

resume templates

Download 12 free designed, formatted, and customizable resume templates here. Take a look at them, and then use the advice below to customize your resume and make it rise above the rest in the stack.

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Alternatively, there are resume builder tools out there that can help as well.

2. Know your target audience.

You never start a marketing campaign without knowing who you want to reach. That’s because once you know your target audience, it’s easier for the other decisions to fall into place.

The same logic applies to your resume. If you know who will read it and what’s important to them, you can shape your message accordingly. To do this, you need to think about the type of job and company you’re hoping to work for.

Ask yourself questions like:

  • Is the job purely in inbound marketing, or will it require both traditional and digital work?
  • Will you be a specialist or a generalist?
  • Who is the employer — an agency with a buzzing digital marketing team in place already, or a small company looking to leverage the power of social media to grow their sales? Or maybe it’s a marketing department within a large and established corporation?

Once you’ve outlined what’s most important to the company and job you’re applying for, you can carefully target your resume to them. You’ll know what skills or traits to highlight, what keywords to use, and which parts of your background will be most interesting to the hiring manager. (For clues about which skills different marketing roles typically require, read this blog post on marketing job descriptions. You can borrow phrasing from those for your own resume.)

3. Define your unique value proposition.

You have a unique blend of skills, characteristics, and experiences that make you different from every marketer. To create a truly effective resume, you need to define exactly what this unique blend is — we’ll call this your value proposition.

To develop your own value proposition, think about what separates you from other marketers. Is it your in-depth knowledge of marketing analytics? Your ability to write irresistible headlines? Perhaps it’s your talent for creating compelling videos? Or maybe you have an impressive record of using social media to drive sales growth? Whatever it is, you can use it to set your resume apart from the crowd.

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To a large extent, your value proposition depends on the type of positions and companies you’re targeting. Large and small companies often look for completely different skill sets, as do companies in different industries. So as you think about what makes you uniquely valuable, and how that aligns with the jobs you’re applying to.

4. Describe impact, not features.

One of the oldest copywriting tricks in the book is FAB (features, advantages, benefits).

By selling benefits over features, you’re better able to resonate with your audience because you’re actually painting a picture of what life will be like with the product or service.

The same goes for your resume.

When writing your resume copy, summarizing your experience, or formulating your objective, don’t simply rely on what you’ve done. Instead of creating a list of duties (features) under each role, outline your accomplishments (benefits). These provide a clearer picture of who they’re hiring if they choose you.

For example, instead of “Monitored SEO campaigns,” the following makes a much stronger statement: “Increased organic traffic by 56% in one quarter.”

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As a result, the hiring manager is challenged to wonder, “What would life look like if we benefited from this impact?”

5. Determine your messaging strategy.

It’s crucial to determine your messaging strategy — before you write a single word of your resume. That’s what you do when you’re running a marketing campaign, isn’t it? Here are some of the things to think about:

  • What is the best structure for your resume in order to highlight your value proposition?
  • Which keywords will your ideal employer be looking for?
  • How can you give real-world examples of your value proposition in action? (Think about campaigns you’ve run, social media successes, ideas you developed, etc.)
  • What is the best layout and design to reinforce your message?

All these decisions should be made before you start writing, and they should all be made with your target audience in mind. That way you can be sure that when potential employers read your resume, it will immediately strike a chord.

If you want an example of great messaging in a resume, check out the example below. Look at the progression of roles and key accomplishments in those roles — it tells the applicant’s career story while also making them look exceptionally qualified.

professional experience and progression of roles on a marketing resume

6. Don’t overcomplicate things.

Just like the marketing adage says, “A confused mind says no.”

The best way to convey an idea is… simply. Even when the topic is complex.

With this in mind, consider what message you want to send and keep the copy clear and concise to support it.

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Use the layout of your resume to help in this endeavor, and don’t be afraid to trim any unnecessary bits.

7. Make sure your resume gets seen.

If you don’t already have a connection at the company you’re applying to, you’ll most likely need to apply through a computer system. This process is what makes it so critical to upload it in a format that allows all recipients to read it as intended, like a PDF. That way, none of the original formatting or spacing is lost in translation, making it really difficult to read from a recruiter’s perspective. Although they’ll still have access to your resume, confusing formatting might distract them from the content.

Once you send in your resume, the computer service will scan it for relevant keywords that have been programmed in advance by the recruiter. Then, the system will either “pass” or “fail” you, depending on how many keywords and phrases are included in your resume that match what the recruiter’s looking for.

Don’t worry: Even if you “fail,” it doesn’t mean your resume won’t ever get seen by a real human. But it doesn’t look great, either — so try to foresee which keywords the recruiter will be looking for by making a note of all of the skills you have that are relevant to the job description.

Keywords to include might be the names of the social media sites you use, analytics or CRM systems you know, and software programs or SAAS systems you’re familiar with. Make sure you’ve included these terms as seamlessly as possible throughout your resume (where relevant), and add any outliers at the very bottom under a “Technical Skills” or “Digital Marketing Skills” section.

Sure, computers may be used in the initial screening process, but it’s humans — with real feelings, pet peeves, hobbies, relationships, experiences, and backgrounds — who are ultimately reading and evaluating our resumes.

They’re also the ones who get annoyed when we don’t put our employment record in chronological order; who just don’t feel like reading paragraph-long job descriptions; and who get excited when you went to the same college as them. So to get a sense of what really matters on a marketing resume, I asked some hiring experts what they actually care about when they scan resumes, and here’s the inside scoop on the tips they shared with me. (By the way, don’t miss out on what they said about cover letters at the end.)

1. Keep it brief.

Limit your resumes to one page if you can. It takes hiring managers six seconds to decide whether they like your resume or not. If they do, they’ll keep reading. If they don’t… well, it’s on to the next. So, chances are, they won’t even get to page two.

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In some cases, bleeding onto another page is OK, especially if you have a lot of really relevant experience. But if you have to do that, just don’t exceed two pages. Remember, recruiters can always look at your LinkedIn profile for the full story. (Because you’ve completed your profile on LinkedIn, right?)

2. Use simple formatting.

Formatting speaks to the way candidates collect their thoughts and organize their ideas. As HubSpot’s VP of Sales Productivity and Enablement Andrew Quinn explains it, “A candidate’s resume is their ad to me. How are they structuring this ad so I get a clear picture of what they’re capable of?”

There’s a fine line, though. You have to strike a balance between making your resume stand out and keeping the formatting consistent.

Below is an example resume with great formatting that’s easy to read. If you like the format and want to use it as your own, you can find it among our free downloadable resume templates here.

marketing resume template with great formatting

If you’re a creative, you might be asking, “What about graphic-heavy resumes?” Here’s the general consensus on infographic resumes: Don’t make an infographic resume. Every hiring manager I spoke with advised sticking to the classic resume form instead of infographics or other formats.

Simply put, infographics are hard to understand. Creativity is encouraged when applying for design roles, but use your portfolio to let that skill shine. Plus, you’ll have a lot more wiggle room to show off your talents outside of a static medium like a PDF version of your resume.

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Below is an example of a creative format that’s still easy to read and understand. It was made using the Apple desktop app iWork Pages, which can be exported as a PDF so none of that beautiful formatting gets messed up in translation.

marketing resume with creative format

3. Pay attention to the quality of your writing.

Hiring managers throw away resumes with spelling errors — but writing quality goes beyond just simple spelling mistakes. Writing and presenting data in meaningful ways is a critical skill for any position, from blogging to engineering.

Are the details you want hiring managers to know about you easy to consume? Do you use concise sentences to convey your performance and accomplishments? Are your verb tenses consistent (except for current positions)? Is your language overflowing with buzzwords, or does it sound natural? Are you making sure to use first-person without using “I” or “my”? (See #11 in this blog post to understand why that’s not okay.)

“Formatting, spelling, syntax, and structure are all evidence of attention to detail,” Quinn told me. “This is important for any job, but especially if you’re applying to a job where attention to detail matters.” If you’re applying for a writing position, this is even more important.

4. Include your location.

When it comes to location, hiring managers want to know if you’ll need to relocate. If you already live near the company’s office, great! If you would need to relocate, then there are more options both you and the hiring team will need to think through. Hiring managers can’t legally ask you directly where you live — but omitting your location may raise eyebrows. Even P.O. boxes could be concerning.

If you do need to relocate, you should still include your current, out-of-town city and state on your resume, but be prepared to answer relocation status questions in an interview. If the company doesn’t offer relocation packages or remote options, will you be able to afford to take the job and move anyway?

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If not, you’re better off applying for roles in your area, roles that mention relocation assistance on the application, or roles that are remote-friendly.

5. Highlight your education intentionally.

Which is more important: Where you went to school, or what you studied?

It depends on the job you’re applying for and the level of the role within the company.

In most cases, your degree should make sense for the role. Hiring managers are looking for the tie-in; what’s relevant about what a candidate’s done in school. That doesn’t mean only marketing majors can apply to marketing jobs — marketing teams might hire someone who came out of creative studies like liberal arts, graphic design, or writing. An engineering team, on the other hand, probably won’t hire someone without a computer science degree.

marketing resume education section

It also depends on how successful you were at the school you attended. While there are some hiring managers who only give interviews to graduates of top-tier schools, most say it helps to go to a top-tier school, but it’s certainly not a deal-breaker if you went to a less popular school or a community college. A community college graduate with a 4.0 GPA could be more attractive than an Ivy League graduate with a 2.0.

Speaking of GPA — when to take it off your resume is subjective. If your GPA was below a 3.0, consider removing it altogether. If it’s higher than that, Quinn says, “The benchmark is five to seven years after graduation, which is when candidates tend to have a solid track record of employment. If you did well in school but had lackluster job prospects following graduation because of, say, a bad economy, you could definitely leave it on longer.”

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marketing resume education section with gpa listed

It goes both ways, he explained: “If you had great jobs and accomplishments following graduation but didn’t have a good GPA, consider removing your GPA earlier.”

Three to five years after college or graduate school graduation, you can move your “Education” section to the bottom of your resume — unless you connected with someone through an alumni network or if you know an executive there who also went to your school.

The same thing applies if you haven’t completed your degree. Basha Coleman, Historical Optimization Marketing Manager at HubSpot adds, “Not every job requires a degree these days. Relevant work experience and transferrable skills are just as valuable. Focus on highlighting your experience so the hiring team can see your expertise.”

Want to take your marketing education to the next level and make your resume even more appealing to potential employers? Become a certified inbound marketing professional with HubSpot’s free marketing certification.

6. Be consistent with company names and job titles.

Hiring managers will look at where you’ve worked before (do they recognize the company names or know anyone who works there?) and your titles at those companies.

“If you’re applying for a sales position at a software company like HubSpot, we’re looking for experience selling software,” David Fernandez, former Recruiting Team Lead at HubSpot, told me. “If you’re applying for a services position, we’re looking for customer-facing experience.”

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example of a marketing resume

Yes, people tweak their titles at previous companies to more closely match the positions they’re applying for. If you do this, your “new” title should be close enough to what you really did that if someone were to call and check a reference, they wouldn’t be dumbfounded. Maybe “Clerk to the Surgical Waiting Room” becomes “Customer Service Clerk.” Also, make sure to change your titles on LinkedIn, too — hiring managers will check for consistency on LinkedIn, Fernandez said.

7. Include enough bullet points in each section.

Each position you’ve had should be accompanied by no more than five to six bullet points. Remember, these hiring managers are scanning your resumes really quickly, so you want to make it easy for them to find and digest the relevant information by consolidating the most important points and putting them first. Paragraphs are a big no-no.

Luckily, you work in a profession where everything can be measured and analyzed, which means it’s relatively easy to tell an impressive story of success. Think about all the ways your work can be quantified through hard data and then fill your resume with action-packed bullet points that convey the value you’ve added.

Focus on accomplishments first before responsibilities and duties. If you had a senior management role, include the number of people you managed. If you built a program from the ground up, call that out.

Also, include goals and metrics that hiring managers can use to compare you against other candidates, and make sure those metrics make sense so you don’t confuse the hiring manager. Run the metrics by a family member. I’m serious. If they make sense to them, then they’re all set. If not, then you weren’t clear enough and you need to tweak the language.

Examples might be increasing social media engagement, improving SEO ROI, driving increased web traffic, reducing bounce rates, boosting landing page conversions, etc. Once you have a list of your results, choose the best four or five and turn these into bullet points like these:

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  • Drove 37% improvement in newsletter clickthrough rates by rewriting sales copy.
  • Grew ecommerce sales 23% in just 6 months by redesigning and A/B testing all landing pages.

8. Don’t forget to add your dates of employment.

Job hopping isn’t the red flag it once was. These days, switching jobs is not only necessary for career growth but it’s often cited as one of the fastest ways to grow financially, too.

So don’t be afraid to list several back-to-back stints at different companies in a short period of time. As long as you’ve included your achievements in each role, you’re golden.

If you took longer than six months off of work, explain the gap on your resume. If it’s something like teaching or the Peace Corps that you can describe like a job, then you can insert it into your resume just as you would any other position:

example resume with peace corps as a position

If it’s something like traveling abroad or taking time off for family or personal reasons, you can simply add it in italics of parenthesis. You could also list this period as a “sabbatical”. Hiring managers just want to see a rational explanation — that you were doing something productive with your time.

9. Consider adding interests and hobbies.

Character is something hiring teams are constantly on the look out for in the candidates they interview and hire. Although character is easily picked up on in person, it’s not impossible to get an impression of a person’s character from their resume.

To showcase character in a one-way document, Editor in Chief of LinkedIn’s Marketing Solutions Blog, Tequia Burt, encourages candidates to be confident in their ability to do the work they’re applying for. She adds, “Take pride in what you do. Don’t focus on how others will perceive you. Show them how you perceive yourself.”

Burt continues, “Be real. Be yourself. Be the best at what you do and let that shine through in your resume.” The perfect way to do this is by sharing interest and hobbies.

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10. Let your personality and character shine.

Whether you should include interests and hobbies on your resume depends on the company culture and the job. If you’re applying for a creative role, hobbies like photography and painting could be interesting to an employer. If you’re hiring for an accounting role, then a hobby like skydiving wouldn’t be good to include — hiring managers might categorize you as a risk-taker, and do they really want a risk-taker managing their money?

“Think about the conclusions someone could draw from your hobbies relative to the role you’re hiring for,” Quinn advises. “Do they enhance or detract from the image you’re trying to convey? If you know the culture embraces unique individuals that have a broad background and set of interests, then it could be useful information. But conservative organizations probably don’t care what you do in your free time — in fact, they could interpret outside hobbies as distractions.”

Companies with cultures like HubSpot’s want their employees to have some personality and invest in outside interests. So if you’re applying to join that kind of culture, an “Interests” or “Hobbies” section could benefit you.

Before including or omitting this section on your resume, gain some intelligence about the company’s environment and culture. (And check out HubSpot’s culture code if you haven’t already.)

Spend Less Time on These…

Personal Statements/Objectives

In fact, we recommend skipping these altogether. Frankly, they’re irrelevant. I’ve spoken with HubSpot recruiters about numerous times where candidates put the name of another local company on there — huge mistake.

Instead, replace it with a “Skills” or “Key Skills” section at the top of your resume, in column format, that highlights the top six to nine skills applicable to the role you’re applying for. Be sure to change these skills for each job and use the job description as a guideline.

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Don’t plagiarize the job description by any means, but you can pull out key phrases. For example, in the example below, one of the listed skills is “Deep understanding of the consumer lifecycle.” That’s because the job description asked for exactly that: a deep understanding of the consumer lifecycle and customer journey.

Skills section on a resume

Pro Tip: Although you should leave this section off your resume, you should have something in the ‘Summary’ section of your LinkedIn profile. Focus this section on specific skills and achievements. It’s a good place to put a link to your portfolio, blog, SlideShare presentations, or examples of work you’ve created like open-source code.

Use that space to talk about specific achievements from previous roles, awards you’ve won, or projects you’ve worked on. The information and skills on here should be applicable to where you’re headed in your career, not irrelevant past skills. (When I first heard this tip, I immediately took “emergency medicine” off of mine.)

Cover Letters

Cover letters vary in importance, depending on the industry or company to which you are applying. Many companies that require you to write a cover letter will read it, but they’ll focus mostly on your resume.

With this in mind, it’s best practice to draft a cover letter just in case. And you don’t need to create one from scratch for each role. Coleman suggests creating a cover letter template. “This can be the base of your cover letter, but it still gives you enough room to customize. That way, you don’t feel as overwhelmed when you realize the job description requires a cover letter.”

Here’s the cover letter template she created as a new marketer applying to roles in her first few years after college:

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Marketing Cover Letter Example: Basha Coleman

Marketing Resume Examples

So here are some examples of marketer resumes done well:

1. Natalie Gullatt

Marketing Resume Example: Natalie Gullatt

Natalie Gullatt takes a more traditional approach with her resume, abandoning fancy frills in favor of hard-hitting copy. She expertly conveys her marketing impact with metrics (e.g. “decrease[d] costs by 61%” and “generated a $746k revenue pipeline”) so that anyone considering her for the role can ask themselves: “What if she could do that for us too?”

2. Andrea Fitzgerald

Marketing Resume Examples: Andrea Fitzgerald

Andrea Fitzgerald uses her page space effectively with listable items on the left and experience on the right. This makes the rest of the resume easier to skim so hiring managers can quickly find the information important to them.

She also summarizes her achievements in bite-sized sentences. This combined with the vertical format gives a lot of room to fully list out the depth of experience Fitzgerald has.

3. Jess Johnson

Marketing Resume Example: Jess Johnson Page 1Marketing Resume Example: Jess Johnson Page 2

Jess Johnson applied to HubSpot with this resume, tailored to the job and company branding. By taking this unique approach, her goal was to stand out from other applicants. While her resume wasn’t the only factor in her landing the job, I imagine it gained a bit of attention. After all, a hiring manager is looking for applicants they can picture in the position.

4. Sarah Casdorph

Marketing Resume Example: Sarah Casdorph Page 1Marketing Resume Example: Sarah Casdorph Page 2

There’s an old saying out there for keeping resumes to one page, but for marketers with extensive experience, the one page isn’t always possible without compromising readability and design. At the same time, anything on the second page is at risk of being ignored.

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Sarah Casdorph solves for this, putting top skills on the front page and pulling out “notable impacts” for each position. Not only is her two-pager easily navigable, but there’s a clear trail of achievement.

It’s Just Like Marketing

As a marketer, you have a talent for communication and a solid understanding of what makes people buy. The good news is that by applying this knowledge to your own resume, you can easily stand out from the crowd.

Editor’s note: This post was originally published in July 2018 and has been updated for comprehensiveness.

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MARKETING

How To Combine PR and Content Marketing Superpowers To Achieve Business Goals

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A figure pulls open a dress shirt to reveal the term PR on a Superman-like costume, reflecting the superpower resulting from combining content and PR.

A transformative shift is happening, and it’s not AI.

The aisle between public relations and content marketing is rapidly narrowing. If you’re smart about the convergence, you can forever enhance your brand’s storytelling.

The goals and roles of content marketing and PR overlap more and more. The job descriptions look awfully similar. Shrinking budgets and a shrewd eye for efficiency mean you and your PR pals could face the chopping block if you don’t streamline operations and deliver on the company’s goals (because marketing communications is always first to be axed, right?).

Yikes. Let’s take a big, deep breath. This is not a threat. It’s an opportunity.

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Reach across the aisle to PR and streamline content creation, improve distribution strategies, and get back to the heart of what you both are meant to do: Build strong relationships and tell impactful stories.

So, before you panic-post that open-to-work banner on LinkedIn, consider these tips from content marketing, PR, and journalism pros who’ve figured out how to thrive in an increasingly narrowing content ecosystem.

1. See journalists as your audience

Savvy pros know the ability to tell an impactful story — and support it with publish-ready collateral — grounds successful media relationships. And as a content marketer, your skills in storytelling and connecting with audiences, including journalists, naturally support your PR pals’ media outreach.

Strategic storytelling creates content focused on what the audience needs and wants. Sharing content on your blog or social media builds relationships with journalists who source those channels for story ideas, event updates, and subject matter experts.

“Embedding PR strategies in your content marketing pieces informs your audience and can easily be picked up by media,” says Alex Sanchez, chief experience officer at BeWell, New Mexico’s Health Insurance Marketplace. “We have seen reporters do this many times, pulling stories from our blogs and putting them in the nightly news — most of the time without even reaching out to us.”

Acacia James, weekend producer/morning associate producer at WTOP radio in Washington, D.C., says blogs and social media posts are helpful to her work. “If I see a story idea, and I see that they’re willing to share information, it’s easier to contact them — and we can also backlink their content. It’s huge for us to be able to use every avenue.” 

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Kirby Winn, manager of PR at ImpactLife, says reporters and assignment editors are key consumers of their content. “And I don’t mean a news release that just hit their inbox. They’re going to our blog and consuming our stories, just like any other audience member,” he says. “Our organization has put more focus into content marketing in the past few years — it supports a media pitch so well and highlights the stories we have to tell.”

Storytelling attracts earned media that might not pick up the generic news topic. “It’s one thing to pitch a general story about how we help consumers sign up for low-cost health insurance,” Alex says. “Now, imagine a single mom who just got a plan after years of thinking it was too expensive. She had a terrible car accident, and the $60,000 ER bill that would have ruined her financially was covered. Now that’s a story journalists will want to cover, and that will be relatable to their audience and ours.” 

2. Learn the media outlet’s audience

Seventy-three percent of reporters say one-fourth or less of the stories pitched are relevant to their audiences, according to Cision’s 2023 State of the Media Report (registration required).

PR pros are known for building relationships with journalists, while content marketers thrive in building communities around content. Merge these best practices to build desirable content that works for your target audience and the media’s audiences simultaneously.

WTOP’s Acacia James says sources who show they’re ready to share helpful, relevant content often win pitches for coverage. “In radio, we do a lot of research on who is listening to us, and we’re focused on a prototype called ‘Mike and Jen’ — normal, everyday people in Generation X … So when we get press releases and pitches, we ask, ‘How interested will Mike and Jen be in this story?’” 

3. Deliver the full content package (and make journalists’ jobs easier)

Cranking out content to their media outlet’s standards has never been tougher for journalists. Newsrooms are significantly understaffed, and anything you can do to make their lives easier will be appreciated and potentially rewarded with coverage. Content marketers are built to think about all the elements to tell the story through multiple mediums and channels.

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“Today’s content marketing pretty much provides a package to the media outlet,” says So Young Pak, director of media relations at MedStar Washington Hospital Center. “PR is doing a lot of storytelling work in advance of media publication. We (and content marketing) work together to provide the elements to go with each story — photos, subject matter experts, patients, videos, and data points, if needed.”   

At WTOP, the successful content package includes audio. “As a radio station, we are focused on high-quality sound,” Acacia James says. “Savvy sources know to record and send us voice memos, and then we pull cuts from the audio … You will naturally want to do someone a favor if they did you one — like providing helpful soundbites, audio, and newsworthy stories.”  

While production value matters to some media, you shouldn’t stress about it. “In the past decade, how we work with reporters has changed. Back in the day, if they couldn’t be there in person, they weren’t going to interview your expert,” says Jason Carlton, an accredited PR professional and manager of marketing and communications at Intermountain Health. “During COVID, we had to switch to virtual interviewing. Now, many journalists are OK with running a Teams or Zoom interview they’ve done with an expert on the news.”

BeWell’s Alex Sanchez agrees. “I’ve heard old school PR folks cringe at the idea of putting up a Zoom video instead of getting traditional video interviews. It doesn’t really matter to consumers. Focus on the story, on the timeliness, and the relevance. Consumers want authenticity, not super stylized, stiff content.”

4. Unite great minds to maximize efficiency

Everyone needs to set aside the debate about which team — PR or content marketing — gets credit for the resulting media coverage.

At MedStar Washington Hospital Center, So Young and colleagues adopt a collaborative mindset on multichannel stories. “We can get the interview and gather information for all the different pieces — blog, audio, video, press release, internal newsletter, or magazine. That way, we’re not trying to figure things out individually, and the subject matter experts only have to have that conversation once,” she says.

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Regular, cross-team meetings are essential to understand the best channels for reaching key audiences, including the media. A story that began life as a press release might reap SEO and earned media gold if it’s strategized as a blog, video, and media pitch.

“At Intermountain Health, we have individual teams for media relations, marketing, social media, and hospital communications. That setup works well because it allows us to bring in the people who are the given experts in those areas,” says Intermountain’s Jason Carlton. “Together, we decide if a story is best for the blog, a media pitch, or a mix of channels — that way, we avoid duplicating work and the risk of diluting the story’s impact.”

5. Measure what matters

Cutting through the noise to earn media mentions requires keen attention to metrics. Since content marketing and PR metrics overlap, synthesizing the data in your team meetings can save time while streamlining your storytelling efforts.

“For content marketers, using analytical tools such as GA4 can help measure the effectiveness of their content campaigns and landing pages to determine meaningful KPIs such as organic traffic, keyword rankings, lead generation, and conversion rates,” says John Martino, director of digital marketing for Visiting Angels. “PR teams can use media coverage and social interactions to assess user engagement and brand awareness. A unified and omnichannel approach can help both teams demonstrate their value in enhancing brand visibility, engagement, and overall business success.”

To track your shared goals, launch a shared dashboard that helps tell the combined “story of your stories” to internal and executive teams. Among the metrics to monitor:

  • Page views: Obviously, this queen of metrics continues to be important across PR and content marketing. Take your analysis to the next level by evaluating which niche audiences are contributing to these views to further hone your storytelling targets, including media outlets.
  • Earned media mentions: Through a media tracker service or good old Google Alerts, you can tally the echo of your content marketing and PR. Look at your site’s referral traffic report to identify media outlets that send traffic to your blog or other web pages.
  • Organic search queries: Dive into your analytics platform to surface organic search queries that lead to visitors. Build from those questions to develop stories that further resonate with your audience and your targeted media.
  • On-page actions: When visitors show up on your content, what are they doing? What do they click? Where do they go next? Building next-step pathways is your bread and butter in content marketing — and PR can use them as a natural pipeline for media to pick up more stories, angles, and quotes.

But perhaps the biggest metric to track is team satisfaction. Who on the collaborative team had the most fun writing blogs, producing videos, or calling the news stations? Lean into the natural skills and passions of your team members to distribute work properly, maximize the team output, and improve relationships with the media, your audience, and internal teams.

“It’s really trying to understand the problem to solve — the needle to move — and determining a plan that will help them achieve their goal,” Jason says. “If you don’t have those measurable objectives, you’re not going to know whether you made a difference.”

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Don’t fear the merger

Whether you deliberately work together or not, content marketing and public relations are tied together. ImpactLife’s Kirby Winn explains, “As soon as we begin to talk about (ourselves) to a reporter who doesn’t know us, they are certainly going to check out our stories.”

But consciously uniting PR and content marketing will ease the challenges you both face. Working together allows you to save time, eliminate duplicate work, and gain free time to tell more stories and drive them into impactful media placements.

Register to attend Content Marketing World in San Diego. Use the code BLOG100 to save $100. Can’t attend in person this year? Check out the Digital Pass for access to on-demand session recordings from the live event through the end of the year.

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Cover image by Joseph Kalinowski/Content Marketing Institute

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Trends in Content Localization – Moz

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Trends in Content Localization - Moz

Multinational fast food chains are one of the best-known examples of recognizing that product menus may sometimes have to change significantly to serve distinct audiences. The above video is just a short run-through of the same business selling smokehouse burgers, kofta, paneer, and rice bowls in an effort to appeal to people in a variety of places. I can’t personally judge the validity of these representations, but what I can see is that, in such cases, you don’t merely localize your content but the products on which your content is founded.

Sometimes, even the branding of businesses is different around the world; what we call Burger King in America is Hungry Jack’s in Australia, Lays potato chips here are Sabritas in Mexico, and DiGiorno frozen pizza is familiar in the US, but Canada knows it as Delissio.

Tales of product tailoring failures often become famous, likely because some of them may seem humorous from a distance, but cultural sensitivity should always be taken seriously. If a brand you are marketing is on its way to becoming a large global seller, the best insurance against reputation damage and revenue loss as a result of cultural insensitivity is to employ regional and cultural experts whose first-hand and lived experiences can steward the organization in acting with awareness and respect.

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How AI Is Redefining Startup GTM Strategy

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How AI Is Redefining Startup GTM Strategy

AI and startups? It just makes sense.

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