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The Ultimate Guide to Content Creation

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The Ultimate Guide to Content Creation

Content creation is what happens behind the scenes. It’s how Google can offer the perfect answer to your problem. It’s the videos you watch on YouTube after a tough day.

Content creation is also what helps people discover your business, brand, and products.

And that content helps you attract, engage, and delight prospects and customers. It brings new visitors to your site and ultimately generates revenue for your company.

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In other words, if you’re not creating content, then you’re behind the curve.

Why is content creation important?

Content creation is the ultimate inbound marketing practice. When you create content, you’re providing free and useful information to your audience, attracting potential customers to your website, and retaining existing customers through quality engagement.

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You’re also generating some major value for your company, as these content marketing stats show:

  • Almost 40% of marketers say content marketing is an essential part of their marketing strategy. 81% say their company sees content as a business strategy.
  • B2B marketers have data that says content marketing is a successful tool for nurturing leads (60%), generating revenue (51%), and building an audience of subscribers (47%).
  • And 10% of marketers who blog say it generates the biggest return on investment.

Content equals business growth. So, let’s get started with the types of content you can create and then review your content strategy.

Content Creation Ideas

1. Blogs

One type of content creation (the kind you’re consuming right now, actually) is blog posts. Blogs can educate, entertain, and inspire your audience through the written word. When someone types a query in Google, the posts that pop up are usually blog posts.

Content creation ideas example: Blogs;

Content Creation Ideas for Blogs

Blogging is worth the time and effort, and 56% of marketers say that blogging is their most effective content strategy.

But it can be tough to narrow your focus and start writing. In addition to opinion pieces and product announcement posts, these are some proven ideas for blog content creation.

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Answer a Question

If you’re not sure which question to answer first, start with questions from beginners. These can create a foundation you can use to continue growing your blog.Content creation ideas example: Answer questions

Another way to use questions as a starting point is to think about the questions you had when you were a beginner. Even questions from your more recent experience can help someone else in your industry.

Once you’ve figured out the right questions, write a complete answer. You might want to skim over the details, but this is where you can add the most value for your readers.

People are often shy about asking questions because they don’t want to sound foolish. Anticipating and answering their questions can help you earn their trust. It can also improve your search engine results.

Compare and Contrast Solutions to a Problem

Another way that you can serve your readers is by helping them make a decision. There are answers online, but it can sometimes feel like there are too many answers.

If you are an expert in your niche, you can share your expert opinion and help out buyers who want to make an informed purchase at the same time.

As you choose what you’re going to compare, make sure that the products have more similarities than differences.

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For example, you wouldn’t want to compare a project management tool with email marketing software.

When you’re writing compare and contrast blogs for a product or service, be as open and transparent as you can. List all the possible positives and negatives you can think of. Then, get into detail about how you came to those decisions.

Teach Something

Some of the most popular blogs are educational. If you want to use your blog as a teaching tool, there are a few things you’ll want to think about.

As you choose a topic, it’s smart to start small. So, instead of covering a broad topic, choose a niche topic that people in your industry might be asking about.

For example, instead of writing about website design basics, write about how to design the home page for an automotive dealership.

As you start writing how-to blogs, there are a few things to remember:

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  • Use short sentences and paragraphs and create a clear structure. This will make your instructions easier to follow.
  • Avoid jargon and technical terms if you can, and use examples to make new information easier to understand.
  • Keep in mind that your directions should be easy for a beginner to follow, so don’t skip steps or offer shortcuts.

These tips should help your readers learn and bring you more traffic and interest in your educational content.

Daily, Monthly, or Weekly Series

Writing a series of posts can be useful for your readers, and it can help you grow your blog. A series will usually run for a set period of time. You can choose to publish the series every day or on a set day every week or month.

A series can generate content that you can easily repurpose for other channels. For example, if you run a blog about social media, you could turn a blog series about Instagram Reels into a podcast, ebook, or video.

This strategy makes it simple to fully explore a particular topic. It’s useful for building internal and external links, and for establishing you as a thought leader.

Quizzes and Surveys

Blog surveys are a great way to collect feedback from your audience. This can help with more than website traffic.

Responses from quizzes and surveys can also help you:

  • Figure out other types of content your audience likes
  • Choose which products to promote and sell
  • Grow your social media following
  • Go viral with interactive content
  • Anticipate customer service issues

For an effective quiz or survey, define your goals before you start creating. Keeping your quizzes short and offering incentives can improve response rates.

Curated Content for Target Audiences

While your blog could appeal to just about anyone, your goal is to connect with your ideal buyer personas.

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Curated content will make your most important audience members feel important. This could mean that this audience turns into a group of promoters who share your content and encourage others to buy your products.

With this in mind, it’s a good idea to create curated content that’s specifically for this audience. For example, say you’re selling sandals. You’ll want to write different content for people who wear sandals year-round and people who only wear sandals at certain times of the year.

To curate your content, start with detailed buyer personas and competitor research. Next, create clusters of content that are just for that specific buyer persona.

Curated content is also where you’ll want to highlight quotes and insights from industry leaders. This content shouldn’t just inform a targeted audience. It should make them feel like they are part of an exclusive group.

If you’re looking for help curating your content, check out this useful list of tools.

Celebrate Wins

Most blogs are evergreen. This means that once you publish a blog on the internet, it can be a resource for many years. This makes blogs a great place to celebrate wins.

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Whether you’re calling out top-performing employees or thanking customers, you can use your blog to celebrate.

Remember to celebrate the little things. Then use images, videos, and design to make celebration posts feel extra special.

2. Podcasts

Podcasts are like listening to the radio. But anyone can make and broadcast a podcast. This means that professional and beginner podcast hosts are competing for the same listening time.

But they also have a big audience, and 28% of Americans 12 years old and up listen to podcasts on a weekly basis.

Podcasts are extra interesting to listen to when the audience likes the host and wants to learn something from them. Keep reading for more podcast content creation ideas you might want to try.

Content creation ideas example: Podcast

Content Creation Ideas for Podcasts

Generally, a great podcast will center on a great idea and then expand on that topic with listener and expert feedback. Storytelling podcasts are popular, and so are educational podcasts.

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If you are launching your first podcast, be sure to post with a consistent schedule. It’s also a good idea to follow the same structure for every episode.

Other than that, it’s about being your authentic self.

Thought Leadership

This type of podcast content centers on your professional experience. Be sure to include case studies and other real-life scenarios in this content.

Remember that your audience is listening in for different reasons and often have different levels of industry experience. So, offer insights for a range of listeners and share advice that you think your listeners could apply themselves.

Interview Influencers

If you want to add influencer interviews to your podcast, knowing who to interview comes first. Don’t just go for the biggest names. Instead, choose interesting guests who can offer value to your listeners.

Be sure to research your guests and ask original questions. For example, the success of the YouTube show “Hot Ones” comes in part from the well-researched questions its host asks each celebrity guest.

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Other ways to get the most out of influencer interviews on your podcast include:

  • Asking for follower suggestions
  • Encouraging participation from your featured influencer’s followers
Discuss Trends

Trends are great content for a podcast. Whether you’re discussing a long-term trend or the latest fad, this is a smart context to show how your products are relevant to what’s new.

While many people listen to daily or weekly news podcasts, most podcasts are evergreen like a blog. Many podcast listeners will tune into a podcast years after the podcast was first released.

This means that you’ll want to tie trends to larger topics.

For example, Marketing Against the Grain covers trends like the creator economy on their podcast, but they talk about it as part of marketing as a whole. This strategy grounds what could be a fleeting trend into a topic with more staying power.

Contests and Giveaways

Contests give your podcast listeners a fun way to participate while also giving you a chance to grow your subscribers.

One way to launch a podcast contest is to post to social media about a prize or giveaway. Interactive contests where a listener can call in to be a part of the podcast are another option.

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If you plan to offer a prize, make sure it’s unique and fitting for your unique audience.

3. Video

Whether you want to post videos on social media or YouTube, video marketing is a type of content creation that becomes more popular every year. Short-form and long-form videos both have their place in your content creation strategy. So, be sure to come up with ideas for both types of content.

Content Creation Ideas for Video

86% of video marketers say that video is effective for generating leads. This makes original video marketing an important strategy for anyone who is working on content creation.

Some solid video content ideas include behind-the-scenes or time-lapse videos. Let’s go over some other useful ideas for video content creation.

Animate Hard-To-Understand Ideas

Animation makes it easier to understand new or complex information. So, use video to show your viewers how your product works or to talk about the specific problem your product solves.

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Choose scenarios that people can relate to that clearly connect to your product. Whether you choose to use digital animation or stop-motion, animation can bring a dry topic to life.

For example, tech products often solve problems that the average user doesn’t deal with every day, like a broken connection with an API.

But what about an animation of what happens when the wireless at home gets cut off? A video with this scenario could make that abstract idea easier for the average user to understand.

Repurpose Blog Content

Another quick video idea is to use the text from your most popular blog as a voiceover. Long blogs make great content for a video series.

You can also break up key points from blogs into bite-size videos for your social media posts.

Then, add your videos to your blog posts. This gives people who find your blog on search engines another alternative to get the information they’re looking for.

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How-tos and Tutorials

How-to content is also very popular in video formats. To create a powerful instructional video, stick to short and specific steps. Don’t skip anything, but you also don’t want to overwhelm your viewers with extra information.

Use simple visual steps to help your viewers learn, and offer a clear call-to-action at the end.

It’s also a good idea to engage with the comments on these videos. This reassures your audience that you are available if they have more questions, and could help you come up with more video ideas.

Product Demos and Unusual Use Cases

Product demos can make it easier for potential customers to see how they can use your products. It’s also a chance for you to share some product design processes.

By sharing the problem you initially solved with your product, and how the solution changed through the process, you’re building a relationship with your viewers. This relationship builds trust and makes them more likely to engage with you and your products.

Show how your product works in an interesting way. For example, the “Will It Blend?” video series on YouTube was a winner for Blendtec because it didn’t just show the power of its blender.

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They were inventive and asked for customer suggestions for each video. And the videos were blending objects you normally wouldn’t throw in a blender, like cell phones, golf balls, or glow sticks.

You can also personalize your video content. Video product demos are a great option for connecting individual customers to your products.

4. Graphics

In your blog posts, or in your social media posts, you might want to post original graphics. These can be infographics, photography, GIFs, memes, illustrations, or screenshots.

This type of content creation usually requires a graphic designer or a design tool to help you get the job done.

Content creation ideas example: Infographic

Image-based Content Creation Ideas

Photo and image-based posts are the content types businesses use most to increase audience engagement.

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As you begin to create visual content, make sure you have a strong grasp of the basics. These include:

  • Choose the right subject to illustrate your idea
  • Think about composition
  • Use contrast and color
  • Keep it simple
Visual Storytelling

Visual content is great for quick storytelling. As you start to experiment with storytelling, remember to show, not tell.

For example, say you’re telling a story about meeting a tough sales goal. A picture of a sales rep talking on the phone won’t tell the story as well as an image of that same sales rep scaling a tall mountain.

Try to use setting, clothing, lighting, and motion to emphasize the action and drama of every scene in your images.

User-Generated Content

Fans of your products are often looking for ways to get involved. And there’s nothing like user-generated content to show your followers that you care about their opinions.

To get your users to create and share content for your brand, invite them to get involved. Try a custom hashtag or contest on social media to start. Email is also a great channel for collecting photos, quotes, and stories from your customers.

That said, don’t use content from users without asking for their permission. You also want to make sure you credit users for their contributions. Nothing can damage your relationship with a customer like using their images without consent.

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Infographics

There is proof that data visualizations can decrease errors and improve learning and retention by as much as 80%.

If you want your content creation strategy to include infographics, keep these best practices in mind:

  • Choose the right data for your target audience
  • Choose the right graph or chart for your data
  • Do your research
  • Tell a simple visual story
  • Don’t add too much data
  • Make your main points easy to read and remember
Go Behind the Scenes

Sharing industry and product secrets is exciting and interesting for your readers. It’s also an interesting way to share information about how you make, package, and update your products.

To create visuals that take your audience behind the scenes, start with a plan. Whether you’re sharing photos from a tour of your manufacturing facility or documenting an average day on social media, make it cool.

Think about lighting, composition, and the little details. You don’t want a great product shot ruined by a big messy trash can or a warning sign in the background.

At the same time, make your images feel authentic. Don’t set up your photos in a space that feels too perfect to be real.

5. Content Offers

Another type of content is content offers. These are templates, whitepapers, worksheets, or ebooks that your visitors can download. This is gated content — meaning your audience will need to fill out a form and provide their email to have access to it.

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Content creation ideas example: Content offer

Content Creation Ideas for Content Offers

67% of companies use lead generation as the primary metric for content success.

This means that you should combine any content creation efforts with content offers to draw new leads. The best lead magnets solve a problem for your followers. Usually, they solve urgent issues and offer lasting value to your target audience.

To be immediately useful to your users, a content offer should be specific and quick to use. It should also offer value that reflects your high level of understanding and expertise.

This will keep your audience coming back for more and help you convert more leads into delighted customers. These are some content offer ideas for you to start with.

Ebooks or White Papers

Long-form written content creation is where many businesses start for content offers.

Ebooks and white papers can give your readers a deeper understanding of a topic. They can also help them solve an urgent problem.

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While ebooks can be intense projects, you can also use existing content, like blogs, to build your ebooks. A great ebook template can also speed up the process.

Original Research

Data drives many businesses, but not every business has the time or the resources to put together the data they need. You can use your knowledge and network to put together research that your visitors can use.

To create high-quality research you’ll need:

  • Goals for your research
  • A process for sampling and analyzing your data
  • Questions
  • A process for managing the project

It’s important to figure out how much time and what resources you’ll need to complete the research. A market research template can make it easier for you to organize and compile your research.

Then, you’ll want to decide the best format and channels to present your research to create a stellar content offer.

Tools and Templates

A great content offer helps your audience solve a problem faster than they could figure it out on their own. This makes tools like calculators, swipe files, and checklists invaluable. It means that your templates can be useful for your fans both now and later.

And these useful lead magnets don’t just give you a chance to help out your community. They’re also excellent resources for leads and to create advocates for your brand.

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If someone uses one of your templates regularly, they’re more likely to tell someone else about it. This makes content offers a great way to grow your following by word of mouth. And word of mouth is one of the most trusted sources for consumers. This makes this type of content offer a win-win.

While some templates and tools need you to have advanced coding or technical knowledge, most are simple to put together. You can easily create a template with tools like Microsoft Excel or Google Docs, tools most people use every day.

As you start building, keep in mind that creating something useful is more important than making it look perfect.

Kits and Workbooks

Once you’ve put together a few of the resources listed above, you might be ready to create a larger content offer.

Kits and workbook content offers usually include a range of different resources that work together. For example, say you’ve made a few different templates for social media captions on different platforms. You can put these together to create the ultimate social media caption kit.

To keep your leads from getting information overload, think about structure. It’s a good idea to break your kit or workbook into bite-sized pieces. You’ll also want to use graphics and other media to break up dense sections of text to keep things engaging.

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A workbook or kit might also include:

  • Worksheets
  • A Q&A
  • Checklists
  • Schedules
  • Journal prompts

Content Planning and Strategy

You wouldn’t start building a house without a blueprint, a sculpture without a sketch, or a company without a mission statement. So, there should be no content creation without a plan. Otherwise, you risk getting derailed from your objective.

A content strategy includes everything from brand and tone to how you will promote your content and eventually repurpose it. Let’s go over how to create your content plan, step-by-step.

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Set your content goals.

Similar to a traditional marketing campaign, your content strategy should be centered on your marketing goals (which should, in turn, be derived from your company goals).

Your goals could range from attracting more visitors to your site to generating more leads to anything in between — as long as they’re SMART goals. An example of this kind of goal would be to increase organic traffic to the blog by 25% in the next quarter.

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Content creation strategy example: SMART goals

Once you determine that, each piece of content you create should be aligned with your goal and contribute to your desired outcome.

In sum, start with your goals, then create your content.

Create a buyer persona.

Building a content strategy is more than considering what type of content you want to create. You first need to know who you’re speaking to, how you want to speak to them, and where to find them.

Content creation strategy example: Buyer personas

The key to creating successful inbound content is to make each reader feel like you’re speaking directly to them.

The only way to do this is to get intimate with your visitors, leads, and customers — you need to know them like you know an old friend. You should be aware of their obstacles, their pain points, their challenges, and their fears. Similarly, you should understand their best possible outcome, their dream solution, and their biggest fantasies.

Always remember that you are marketing to humans that want to feel connected.

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Ideally, you’d know and be able to speak directly to every individual that visits your website, but you can’t. The solution? Create a buyer persona.

Your buyer persona is the person that you want to reach with your content. This semi-fictional character serves as a representation of your target audience, i.e., the people who are most likely to benefit from your message and become customers.

Creating a buyer persona takes a bit of research, some guesswork, and tweaking. But the end result is a clear picture of the person you want to market to and someone who will happily consume your content.

Not sure where to start? Use Make My Persona to build out your buyer persona.

Rely on the buyer’s journey.

If you’ve ever had a headache, the first thing you likely did was try to figure out the cause. Perhaps you were dehydrated, or caffeine-depleted, or maybe you were sick. After you diagnosed the problem, you moved on to solutions — drink some water, grab an espresso, or take some medicine. Finally, you decide between solutions: Evian or tap water? Starbucks or Peet’s Coffee? Aleve or Tylenol? Hopefully, your headache then subsided and you were able to go about your day.

This is a representation of the buyer’s journey. Each of your prospects follows a path to a solution — that path involves awareness, consideration, and decision stages. But each of your prospects is in a different part of that journey, so it’s important to use your content to appeal to each stage.

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Content creation strategy example: Buyer’s journey

By creating content for each stage of the buyer’s journey, you’re ensuring that no visitors fall through the cracks and that every individual that comes to your site feels like they are receiving relevant, useful information.

You also want to select a format for your content so that it’s tailored to each stage of the buyer’s journey. A new visitor in the awareness stage won’t want a live demo of your product, but they would read a quick checklist or blog post that helps them better understand their problem. A prospect in the decision stage doesn’t need to know about all the possible solutions, they need a consultation or demo that shows them that your product is the right solution. Always meet your audience where they are.

Here’s a guide to the best content formats for each stage of the buyer’s journey:

Content creation strategy: Content examples for stages of the buyer journey

Perform a content audit.

Whether you’ve been creating content for a while without any clear direction or you’ve been following a strategy all along, every marketing department can benefit from a content audit. Just because you didn’t start out with a clearly defined strategy doesn’t mean that the content you already have won’t fit into one.

A content audit is simply taking inventory of the work you’ve already done, then organizing it to fit under your new content plan.

The process might involve some re-writing, or it could reveal gaps that need to be filled with content that appeals to your persona and their journey stage.

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Here’s how you’d perform your content audit:

  1. Gather all of your content in a spreadsheet.
  2. Create columns for target keywords, buyer persona, buyer’s journey stage, format, and main topic, then fill these in for each content piece.
  3. Add columns for your key metrics, like page views, shares, engagement, etc.
  4. Finally, categorize each post (using highlights or another column) by those that are doing well, need improvement, should be rewritten, or can be merged with another post.

While a content audit may seem tedious, all the manual labor will be worth the increased traffic and leads. Plus, you’ll have a verified plan moving forward.

If this process seems a bit overwhelming, check out this post for some more guidance.

Choose the right format.

Remember that buyer persona you created? You’re creating content for them. That means you should be crafting content in a format that is most easily and enjoyably consumed by your prospects.

The format you choose might be a blog post, video, Slideshare, graphic, ebook, whitepaper, podcast, or whatever your creative mind can conceive. As long as it serves your persona, you’ll be in good shape.

Also, you don’t need to stick to one format for every piece of content that you create. But you should be able to create content — in whatever format — on a consistent cadence. What I mean is, a podcast series might be a great marketing tactic, but if you lack the resources (and patience) to stick to it, then a blog might be a better route.

Digital content creation is the process of choosing the format (usually digital), and then utilizing the right tools to publish and promote your content online.

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Use these questions as a guide when choosing your content format:

  • What stage of the buyer’s journey is this for?
  • How easy is it for your audience to consume this content?
  • Where does your persona spend their time online?
  • What format can you create on a consistent basis?
  • Are you able to produce this content at a quality level that’s competitive?

Choose capable content creators.

At this point, you’re ready to start creating content, but first, you’ll need to build a team of content creators. To get started, categorize the type of content you want to create and the type of content creator it takes to produce that content. Below is an example list:

  • Blogs — Writer
  • Social media posts — Social media coordinator
  • Podcasts — Podcast host/producer
  • Graphics — Graphic designer
  • Webinars/Lead Magnets — Lead acquisition expert (content offer producer)
  • Videos — Videographer/editor

As you can see, there are many different types of content creators you’ll need to either outsource or hire to produce high-quality content that converts your audience from viewers to customers.

In many organizations, there is one person responsible for a lot of this content, and that is a content marketing strategist. While having one content marketing strategist might make sense, expecting one person to be able to produce all of that content doesn’t.

The best way to go about content creation is to collaborate with freelancers, use influencer marketing to increase your audience reach, and hire a content strategist (or several preferably) to help you organize your content creation.

Promote your content.

What good is it to create all this great content if no one sees it? In a perfect world, herds of people would flock to your site every time you published a new post. In reality — especially when you’re just starting out — you’ll need to entice people to consume your content and even shepherd them into your online space.

Hence why content promotion is just as important to your strategy as whatever content you create.

Your promotion plan should be guided by your persona. Where do they spend their time online? What time of day do they use a particular platform? How often do they want to see content from you? How do they like to consume content? What email subject lines get them to click?

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Content promotion varies by medium, and there are specific rules to follow for each.

Social Media

While social media is a relationship-building tool, it can be used to promote content. It’s all about finding the right balance between self-promotion, sharing useful information, and entertainment. Facebook, Twitter, Instagram, YouTube, and Snapchat are all great mediums to both create and share relevant content. The key is modifying that content to fit the platform.

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Email Marketing

Email is one of the best ways to reach your audience for any reason, especially to promote content. The reason is anyone on your email list has opted in to hear from you and you can guarantee that they’ll get your messages. Better yet, you can improve your open rates by sending relevant content to segmented lists, meaning they’ll be eager to read everything you send their way.

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Paid Promotion

Pay-per-click (PPC) helps you get your content in front of new audiences through targeted, paid advertisements. These ads can run on social media, search engines, or other websites. Once you define your buyer persona, you’ll want to go the paid route so as not to waste money targeting uninterested parties. Once you have your audience down, paid promotion can yield a great ROI.

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Syndication

Getting your content promoted through authoritative, third-party channels is a great way to build your audience. Syndication gets your brand in front of fresh eyes (and wallets) that you wouldn’t otherwise reach with your own efforts.

Repurpose your content.

When you repurpose content, you’re reusing something you spent a lot of time creating and transforming it in various formats so that it can be more widely consumed.

Think of it as recycling. You want to spend less time creating and more time getting your content in front of your audience. For example, that blog post that you wrote on marketing stats can also serve as a great infographic or even a video.

If you created something in one format, try to think of all the other ways that you could reuse that information that might be just as effective.

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Creating a Content Plan

Content exists everywhere, but its success relies on your ability to adapt it to the medium on which it lives. One size does not fit all when it comes to posting on different mediums — or the platforms within those mediums, for that matter.

Social media content varies from blog content, which is different than website content. So, you need to know how to tailor your creation to reach your audience where they are.

Let’s dive into some guidelines for sharing content on various platforms.

Social Media Content

There is an art to creating content for social media. But it’s well worth your time since there are 3.96 billion users across social media platforms worldwide. Plus, someone who follows you on social media is like a warm lead — they already like you and are interested in what you have to say. So, you have an eager audience that’s ready to engage with your content.

Here are a few quick tips for creating content on some popular social channels.

1. Facebook

Facebook can be used to build micro-communities via Facebook Groups or to share to a mass audience on Facebook Pages. When it comes to sharing content, questions and videos reap the most engagement.

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2. Instagram

Instagram is best for sharing high-quality imagery and short videos with brief captions. Hashtags work well on this platform as long as they’re relevant to your account and business. Instagram Stories has introduced a new way to engage with your followers, from quick polls to questions to real-time videos.

3. YouTube

YouTube has 1.3 billion users and counting. Users frequent this platform to watch content ranging from DIY videos to parodies. Some of the most successful content on this platform are how-to guides, vlogs, product reviews, and educational videos.

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4. TikTok

TikTok has become one of the most popular social media platforms of our time. It’s best known for fun, short-form videos. It can be used to engage with your Millennial or Gen Z audience.

5. Twitter

Twitter best practices include short messages, supporting images, relevant hashtags, and retweets. And, of course, replies go a long way to win over your audience.

Website Content

Website content should focus on three things: your persona, your target keywords, and your solution.

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Like your blog content, the copy on your website needs to guide visitors to your solution in a cohesive and natural way.

Think of web content like a map to your product.

Be careful not to turn visitors away through social media feeds and other distracting elements. Once you’ve attracted a potential customer, you must do everything you can to keep them there, and that’s the key function of your website content.

Blog Content

The purpose of blog content is to support your business by attracting strangers and bringing in qualified leads.

Blog content is a free resource that’s not often directly tied to sales, but don’t underestimate the power of a well-crafted blog to ultimately generate revenue for your business.

Research shows that companies that blog more get more traffic and more leads than those that don’t.

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The Content Creation Process

We, marketers, are busy. We don’t have time to waste on inefficient systems. That’s why we create processes for everything we do. We devise a system, roll it out, tweak it until it works, then repeat that system over and over to generate the results we want.

Think about every marketing campaign you’ve ever done — webinars, autoresponders, surveys. Each of them had a process. Content creation is no different.

Follow these steps to create content, remove the guesswork, and allow for more creative mental space.

The content creation process

1. SEO Research

Creating your buyer persona likely gave you some ideas about what topics to write about and what questions your audience might have, which is a great start.

Now, you need to confirm if those ideas can apply on a bigger scale to a larger audience. Sure, it would be great to write a blog post directed toward a single person, but, boy, would it be a waste of energy.

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SEO research — a.k.a. keyword research — will show you the search volume of a specific keyword phrase and whether it’s worth the investment of creating a piece of content around it.

A good way to go about keyword research is to write down some questions that your persona might have based on their obstacles and goals.

Then, perform some keyword research around those queries to see if enough people are searching for them.

Content creation process: Keyword research

A good approach is to target keywords that are attainable, meaning that they have a monthly search volume (MSV) and keyword difficulty that corresponds to your domain authority.

Trying to target high volume (read: highly competitive) keywords when you’ve just started blogging won’t pan out too well for you.

Before we go any further, let’s detour into a quick-and-dirty SEO explanation:

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One important factor that helps you to rank in search engines is domain authority. You gain domain authority by how many external sites link back to your content.

In order for this to happen, you need to have a pretty large library of content that is valuable enough to cite.

That means, the longer you write high-quality content, the higher your domain authority and the easier it is to rank for highly competitive keywords that will put you on the first page of Google.

If you’re not quite there yet, the best thing to do is to target long-tail, low-volume keywords with minimal keyword difficulty (<50) — we’re talking 200-1000 MSV. This will give you the best chance at ranking for keywords and getting your content in front of more people.

SEO lesson concluded. Back to our scheduled programming.

There are a few ways you could perform your keyword research:

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  • Use keyword research tools, like SEMRush or Moz Keyword Explorer.
  • Type your keyword into a search engine and take note of the auto-filled queries.
  • Check out the related searches section on search engine results pages (SERPs).

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2. Ideation

Now that you’ve determined which keywords to target, it’s time to brainstorm some content ideas.

HubSpot research shows that the best way to organize content is through topic clusters, meaning you create a long-form, comprehensive pillar page based on a keyword that then links to content you’ve created on related subtopics (think blog posts).

Content creation process: Topic clusters

To illustrate the point, it looks something like this. The topic cluster model makes brainstorming because it gives you a structure to follow.

You can use your main keyword to create a pillar piece that covers that topic in-depth, like … say a guide to content creation. Then, you can create shorter pieces of content like:

  • Infographics
  • Blog posts
  • Templates

These will help your audience dive deeper into the topic and target long-tail keywords.

If you’re stumped for ideas, you might want to consider looking for inspiration from books you’ve read, industry studies, your competitor’s sites, or related searches on SERPs.

Once you have all of your ideas down, you can develop your editorial calendar and start creating.

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3. Writing

Your specific content creation strength might be videos or graphics or podcasts, but writing is the foundation of most content generation. Whatever content you make, the creation process follows some pretty similar guidelines.

Let’s go over some helpful tips for great content creation.

Write to your persona.

Use their voice, their euphemisms, even their humor to construct a piece that resonates.

Tell your audience why your content is important to them.

Use titles, meta descriptions, and other teasers to compel your audience to read your content. Put the benefit of your content right in the title to let them know why they should read it.

Create something unique.

Don’t just regurgitate the information that’s already out there. Infuse a unique style or cite new research to emphasize your points.

Stick to one idea.

Then, use your content to reinforce it. Don’t confuse your reader by going on tangents or trying to explain multiple semi-related topics in a single piece.

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Stay true to your voice.

Don’t try to impress your audience with eloquent prose or an expansive vocabulary if they don’t speak that way.

Be clear and concise.

You want your audience to relate to you and derive value from your content. So, don’t ask them to sift through jargon or confusing metaphors.

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4. Editing

The way you edit your (or others’) work is a very subjective process. You may want to edit as you go, or you might wait a few days and review the work with fresh eyes. You might care a great deal about grammar, or you might aim for a more colloquial piece.

Either way, there are a few things that you should definitely look out for as you refine your content, like active voice, clear language, short sentences, and plenty of whitespace. Consider having a colleague or manager review your work, too.

Some tools that will help you cut down on your editing time are Grammarly and Hemingway Editor.

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5. Uploading

Now that your content is ready, you’ll need to put it somewhere that people can access it. A content management system (CMS) is software that hosts digital content and allows you to display it on your website (or anywhere else on the web).

Content creation process: CMS upload

The benefit to a CMS is that it connects all of your content and stores it in one place. So, you can easily link to a landing page in your blog article or insert a content offer in an email.

Not only that, but you can analyze the results of all the content you created for a specific campaign (which can help with content audits). A CMS saves you from having a disjointed content marketing system.

For example, CMS Hub is home to our blog, where you get access to all of our great content and useful free offers.

6. Publishing

Publishing content is as simple as clicking a button. So, why include a section on it? Well, because it’s not always that simple.

You can publish your content immediately after uploading, or you can maximize its impact by waiting for an optimal time. If you’re just starting out, then clicking publish right away probably won’t impact your audience too much.

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But if you have committed to a regular publishing schedule, like delivering a new post every Wednesday, your audience will expect to see posts published on Wednesdays.

Something else to keep in mind is to publish according to trends or time-sensitive events. For example, if you create content about national holidays or current events, then you’ll want to publish those at specific times.

A CMS will allow you to schedule posts for a future date and specific time, so you can click, schedule, and forget.

7. Promoting Content

Finally, it’s time to promote the content you’ve created. You can do this through various mediums including social media, email marketing, and even pay-per-click advertising.

To promote your content, think about what channels your audience is on. Are they on Facebook, Instagram, YouTube? Wherever it might be, it’s important to meet them where they’re at and promote your content on that medium.

Additionally, collaborating with influencers or other brands will help you promote your content and reach more people.

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Analyzing Your Content

The final, and arguably most important step in content creation is analyzing your content. Without data, you can’t know what’s working or how to improve it.

There are several data points you could track when analyzing your content, so use your goals as a guide to set some parameters. Whatever you want to accomplish with your content will help you choose your metrics. (Remember that initial goal we talked about?)

What you analyze is completely up to you, but here are some ideas for metrics to track:

Page Views

The number of users that visit your content. For blog posts this page views, but for any type of content, there is usually a “views” metric that will let you know how many times your content has been viewed and by how many unique users.

Organic Traffic

The amount of traffic that comes from search engines. This is unpaid traffic that you get from ranking high on Google or other search engines.

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Bounce Rate

The percentage of visitors who leave your site after visiting only one page. This is an important metric to track because it can let you know that people are interested in clicking your posts, but then the content is immediately unsatisfying.

Conversion Rates

The percent of visitors that engage with a CTA — whether it’s a content offer, or filling out a form.

Engagement Rates

The number of people that interact with your content through likes, shares, comments, or in other ways.

Audience Growth

The new subscribers or leads that are generated from a piece of content.

Time On Page

The amount of time a user is on your page, whether it’s a blog post, or a video (for video content this might be average watch time). It’s important to keep track of where users drop off. Do they stay on the page long enough to read the post or consume the content?

Paid Campaigns

The amount of traffic that comes in from paid campaigns. If you sponsor posts on social media or pay for search engine ads, it’s important to track how much traffic comes from those campaigns.

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If you need more tips on analyzing your content, check out this free HubSpot Academy course.

Content Creation Tools

While a CMS will help you manage your content, it won’t help you create it. That’s where content creation tools come in handy. These are especially useful if you’re artistically impaired, like me, or if you don’t have the capacity to hire help. From GIFs to infographics, these content creation tools will help you look like a professional, regardless of what kind of content you’re making.

1. Make My Persona

MakeMyPersona is HubSpot’s own nifty tool that will walk you through the process of creating your buyer persona. You can generate a document to reference throughout your content creation process.

2. Blog Ideas Generator

This free tool from HubSpot can give you a full year of blog post ideas in just a few seconds. All you need to do is add a few nouns to get smart and relevant ideas for your blog. This is super helpful, especially if you get stuck while putting together your editorial calendar.

3. Canva

Canva will help you create beautiful designs for any platform, from social ads to Facebook cover photos to infographics. The software features aesthetically pleasing templates that you can customize with colors, images, and text … for free.

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4. Giphy

Giphy The GIF has replaced emojis as a completely normal form of communication, and, therefore, an acceptable way to present content. Giphy allows you to search millions of pre-created GIFs in their database or even create your own.

5. Vidyard

Vidyard is a video hosting platform that was made for marketers. The software allows you to customize your video by adding overlays, text, or CTA buttons, split test, transcription, and it also has SEO features.

6. SurveyMonkey

SurveyMonkey is a leading survey creation platform. Why might you need such a thing? Because a good marketer knows that customer feedback is critical to an effective marketing campaign.

7. Anchor

Anchor is a podcasting tool for beginners. It’s free, allows you to record and store unlimited episodes, and you can easily upload to any third-party platform.

This is far from an exhaustive list of all the great content creation tools out there — this list of content marketing tools is even better!

Content Creation Examples

Now that you’ve got a strong foundation for your content planning, strategy, creation, and analysis, it’s time to get inspired. These are some of our favorite examples of great content.

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1. HubSpot Academy

HubSpot Academy offers free online training, teaching marketing, sales, and customer service. It offers a range of valuable certifications and its teachers are leading experts in their fields.

Many courses are short and self-paced, giving users a chance to learn topics in less than 30 minutes.

Content creation example: HubSpot Academy

Why HubSpot Academy is great content creation: If you’re new to marketing, HubSpot’s training is the top industry standard. These courses are also free, which makes them accessible for anyone who wants to learn.

Not every student will become a customer, but every student can experience the impact of these lessons. This means that every student has the potential to become a vocal advocate for the HubSpot brand.

2. Whiteboard Friday, Moz

For 10+ years, Moz has created content for Whiteboard Fridays. Rand Fishkin started this series, and members of the Moz team continue to teach weekly sessions about SEO and marketing.

In this video and blog series, an actual whiteboard takes center stage. The whiteboard features an outline of that Friday’s topic, and then the host breaks the topic down in more detail.

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Content creation example: Whiteboard Friday

Why Whiteboard Fridays are great content creation: This series uses a simple and consistent visual tool to draw the audience in. They use that format to teach valuable ideas that a wide range of people can use.

This series also lends itself to many different formats. The whiteboard outline can become an infographic, the video narration can be broadcast as a podcast, and the transcript from the video can become a blog for people who’d rather read than watch.

3. Home Buying Stories, NerdWallet

Whether you’re in Seattle, Des Moines, or Madison, it can be tough to buy a home. Besides the initial investment, homebuyers have a range of personal and financial questions they need to process.

This blog series interviews first-time homebuyers in different cities. Each post asks the same questions, but also offers a unique window into the challenge of buying a home. They cover the surprises, challenges, and gifts that come with this intense process.

Content creation example: NerdWallet

Why Home Buying Stories are great content creation: Besides offering useful content with a personal touch, this series is an excellent strategy for growing traffic. The series offers a range of ideas to solve a common problem.

Content creation example: News example for home buying stories

At the same time, it’s a topic that’s a regular feature in local news, which means this content is often shared with new audiences.

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4. Creative Routines, InfoWeTrust

This attractive infographic uses research to show the habits and schedules of creative thinkers from the past. It’s a stunning example of how an infographic can make data easier to understand and use.

Content creation example: Creative routines

Why Creative Routines is great content creation: Besides showing the value of InfoWeTrust’s services, this content teaches us something. It makes data that could be difficult to understand easy to consume and remember.

It’s also super shareable. People shared this infographic in the press, on blogs, and on social media. This kind of mass appeal is how brands go viral.

5. Trending Quizzes, BuzzFeed

Raise your hand if you’ve taken a Buzzfeed quiz. Quizzes are interactive, so they get your audience involved. They’re also games, and gamification is more popular than ever.

Past quizzes from this dynamic brand include:

  • Correctly Answering These 11 Logic Questions Means You Have A High IQ
  • If You’ve Read Over 28 Of These Books From Back In The Day, You’re A Proper Bookworm
  • If You Did 23/31 Things On This List As A Teen, You Were Definitely A Rebel

Each quiz is unique and appeals to a different buyer persona. At the same time, these quizzes are fun, quick, and easy to share.

Content creation example: Buzzfeed Quizzes

Why Buzzfeed quizzes are great content creation: They created design templates that made it easy for people to create and share their own quizzes. Not everyone is great with Photoshop, and these templates made quizzes great to look at. By appealing to both the mind and the eye, they broadened the appeal of their quizzes.

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But what’s most important is that people talk about quizzes. When someone takes a quiz, Buzzfeed makes it easy to share the results, which continues to expand that conversation.

Start Creating

Content creation is an iterative process that pays off tremendously with your audience. Once you have the content creation process down, you’ll be able to generate creative work that not only delights your audience but also grows your business.

Editor’s note: This post was originally published in August 2018 and has been updated for comprehensiveness.

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MARKETING

How to Use AI For a More Effective Social Media Strategy, According to Ross Simmonds

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How to Use AI For a More Effective Social Media Strategy, According to Ross Simmonds

Welcome to Creator Columns, where we bring expert HubSpot Creator voices to the Blogs that inspire and help you grow better.

It’s the age of AI, and our job as marketers is to keep up.

My team at Foundation Marketing recently conducted an AI Marketing study surveying hundreds of marketers, and more than 84% of all leaders, managers, SEO experts, and specialists confirmed that they used AI in the workplace.

AI in the workplace data graphic, Foundation Labs

If you can overlook the fear-inducing headlines, this technology is making social media marketers more efficient and effective than ever. Translation: AI is good news for social media marketers.

Download Now: The 2024 State of Social Media Trends [Free Report]

In fact, I predict that the marketers not using AI in their workplace will be using it before the end of this year, and that number will move closer and closer to 100%.

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Social media and AI are two of the most revolutionizing technologies of the last few decades. Social media has changed the way we live, and AI is changing the way we work.

So, I’m going to condense and share the data, research, tools, and strategies that the Foundation Marketing Team and I have been working on over the last year to help you better wield the collective power of AI and social media.

Let’s jump into it.

What’s the role of AI in social marketing strategy?

In a recent episode of my podcast, Create Like The Greats, we dove into some fascinating findings about the impact of AI on marketers and social media professionals. Take a listen here:

Let’s dive a bit deeper into the benefits of this technology:

Benefits of AI in Social Media Strategy

AI is to social media what a conductor is to an orchestra — it brings everything together with precision and purpose. The applications of AI in a social media strategy are vast, but the virtuosos are few who can wield its potential to its fullest.

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AI to Conduct Customer Research

Imagine you’re a modern-day Indiana Jones, not dodging boulders or battling snakes, but rather navigating the vast, wild terrain of consumer preferences, trends, and feedback.

This is where AI thrives.

Using social media data, from posts on X to comments and shares, AI can take this information and turn it into insights surrounding your business and industry. Let’s say for example you’re a business that has 2,000 customer reviews on Google, Yelp, or a software review site like Capterra.

Leveraging AI you can now have all 2,000 of these customer reviews analyzed and summarized into an insightful report in a matter of minutes. You simply need to download all of them into a doc and then upload them to your favorite Generative Pre-trained Transformer (GPT) to get the insights and data you need.

But that’s not all.

You can become a Prompt Engineer and write ChatGPT asking it to help you better understand your audience. For example, if you’re trying to come up with a persona for people who enjoy marathons but also love kombucha you could write a prompt like this to ChatGPT:

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ChatGPT prompt example

The response that ChatGPT provided back is quite good:

GPT response example

Below this it went even deeper by including a lot of valuable customer research data:

  • Demographics
  • Psychographics
  • Consumer behaviors
  • Needs and preferences

And best of all…

It also included marketing recommendations.

The power of AI is unbelievable.

Social Media Content Using AI

AI’s helping hand can be unburdening for the creative spirit.

Instead of marketers having to come up with new copy every single month for posts, AI Social Caption generators are making it easier than ever to craft catchy status updates in the matter of seconds.

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Tools like HubSpot make it as easy as clicking a button and telling the AI tool what you’re looking to create a post about:

AI social media caption generator step 1

The best part of these AI tools is that they’re not limited to one channel.

Your AI social media content assistant can help you with LinkedIn content, X content, Facebook content, and even the captions that support your post on Instagram.

It can also help you navigate hashtags:

AI social media hashtags generator example, HubSpot

With AI social media tools that generate content ideas or even write posts, it’s not about robots replacing humans. It’s about making sure that the human creators on your team are focused on what really matters — adding that irreplaceable human touch.

Enhanced Personalization

You know that feeling when a brand gets you, like, really gets you?

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AI makes that possible through targeted content that’s tailored with a level of personalization you’d think was fortune-telling if the data didn’t paint a starker, more rational picture.

What do I mean?

Brands can engage more quickly with AI than ever before. In the early 2000s, a lot of brands spent millions of dollars to create social media listening rooms where they would hire social media managers to find and engage with any conversation happening online.

Thanks to AI, brands now have the ability to do this at scale with much fewer people all while still delivering quality engagement with the recipient.

Analytics and Insights

Tapping into AI to dissect the data gives you a CSI-like precision to figure out what works, what doesn’t, and what makes your audience tick. It’s the difference between guessing and knowing.

The best part about AI is that it can give you almost any expert at your fingertips.

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If you run a report surrounding the results of your social media content strategy directly from a site like LinkedIn, AI can review the top posts you’ve shared and give you clear feedback on what type of content is performing, why you should create more of it, and what days of the week your content is performing best.

This type of insight that would typically take hours to understand.

Now …

Thanks to the power of AI you can upload a spreadsheet filled with rows and columns of data just to be met with a handful of valuable insights a few minutes later.

Improved Customer Service

Want 24/7 support for your customers?

It’s now possible without human touch.

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Chatbots powered by AI are taking the lead on direct messaging experiences for brands on Facebook and other Meta properties to offer round-the-clock assistance.

The fact that AI can be trained on past customer queries and data to inform future queries and problems is a powerful development for social media managers.

Advertising on Social Media with AI

The majority of ad networks have used some variation of AI to manage their bidding system for years. Now, thanks to AI and its ability to be incorporated in more tools, brands are now able to use AI to create better and more interesting ad campaigns than ever before.

Brands can use AI to create images using tools like Midjourney and DALL-E in seconds.

Brands can use AI to create better copy for their social media ads.

Brands can use AI tools to support their bidding strategies.

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The power of AI and social media is continuing to evolve daily and it’s not exclusively found in the organic side of the coin. Paid media on social media is being shaken up due to AI just the same.

How to Implement AI into Your Social Media Strategy

Ready to hit “Go” on your AI-powered social media revolution?

Don’t just start the engine and hope for the best. Remember the importance of building a strategy first. In this video, you can learn some of the most important factors ranging from (but not limited to) SMART goals and leveraging influencers in your day-to-day work:

The following seven steps are crucial to building a social media strategy:

  1. Identify Your AI and Social Media Goals
  2. Validate Your AI-Related Assumptions
  3. Conduct Persona and Audience Research
  4. Select the Right Social Channels
  5. Identify Key Metrics and KPIs
  6. Choose the Right AI Tools
  7. Evaluate and Refine Your Social Media and AI Strategy

Keep reading, roll up your sleeves, and follow this roadmap:

1. Identify Your AI and Social Media Goals

If you’re just dipping your toes into the AI sea, start by defining clear objectives.

Is it to boost engagement? Streamline your content creation? Or simply understand your audience better? It’s important that you spend time understanding what you want to achieve.

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For example, say you’re a content marketing agency like Foundation and you’re trying to increase your presence on LinkedIn. The specificity of this goal will help you understand the initiatives you want to achieve and determine which AI tools could help you make that happen.

Are there AI tools that will help you create content more efficiently? Are there AI tools that will help you optimize LinkedIn Ads? Are there AI tools that can help with content repurposing? All of these things are possible and having a goal clearly identified will help maximize the impact. Learn more in this Foundation Marketing piece on incorporating AI into your content workflow.

Once you have identified your goals, it’s time to get your team on board and assess what tools are available in the market.

Recommended Resources:

2. Validate Your AI-Related Assumptions

Assumptions are dangerous — especially when it comes to implementing new tech.

Don’t assume AI is going to fix all your problems.

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Instead, start with small experiments and track their progress carefully.

3. Conduct Persona and Audience Research

Social media isn’t something that you can just jump into.

You need to understand your audience and ideal customers. AI can help with this, but you’ll need to be familiar with best practices. If you need a primer, this will help:

Once you understand the basics, consider ways in which AI can augment your approach.

4. Select the Right Social Channels

Not every social media channel is the same.

It’s important that you understand what channel is right for you and embrace it.

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The way you use AI for X is going to be different from the way you use AI for LinkedIn. On X, you might use AI to help you develop a long-form thread that is filled with facts and figures. On LinkedIn however, you might use AI to repurpose a blog post and turn it into a carousel PDF. The content that works on X and that AI can facilitate creating is different from the content that you can create and use on LinkedIn.

The audiences are different.

The content formats are different.

So operate and create a plan accordingly.

Recommended Tools and Resources:

5. Identify Key Metrics and KPIs

What metrics are you trying to influence the most?

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Spend time understanding the social media metrics that matter to your business and make sure that they’re prioritized as you think about the ways in which you use AI.

These are a few that matter most:

  • Reach: Post reach signifies the count of unique users who viewed your post. How much of your content truly makes its way to users’ feeds?
  • Clicks: This refers to the number of clicks on your content or account. Monitoring clicks per campaign is crucial for grasping what sparks curiosity or motivates people to make a purchase.
  • Engagement: The total social interactions divided by the number of impressions. This metric reveals how effectively your audience perceives you and their readiness to engage.

Of course, it’s going to depend greatly on your business.

But with this information, you can ensure that your AI social media strategy is rooted in goals.

6. Choose the Right AI Tools

The AI landscape is filled with trash and treasure.

Pick AI tools that are most likely to align with your needs and your level of tech-savviness.

For example, if you’re a blogger creating content about pizza recipes, you can use HubSpot’s AI social caption generator to write the message on your behalf:

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AI social media generator example

The benefit of an AI tool like HubSpot and the caption generator is that what at one point took 30-40 minutes to come up with — you can now have it at your fingertips in seconds. The HubSpot AI caption generator is trained on tons of data around social media content and makes it easy for you to get inspiration or final drafts on what can be used to create great content.

Consider your budget, the learning curve, and what kind of support the tool offers.

7. Evaluate and Refine Your Social Media and AI Strategy

AI isn’t a magic wand; it’s a set of complex tools and technology.

You need to be willing to pivot as things come to fruition.

If you notice that a certain activity is falling flat, consider how AI can support that process.

Did you notice that your engagement isn’t where you want it to be? Consider using an AI tool to assist with crafting more engaging social media posts.

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Make AI Work for You — Now and in the Future

AI has the power to revolutionize your social media strategy in ways you may have never thought possible. With its ability to conduct customer research, create personalized content, and so much more, thinking about the future of social media is fascinating.

We’re going through one of the most interesting times in history.

Stay equipped to ride the way of AI and ensure that you’re embracing the best practices outlined in this piece to get the most out of the technology.

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Advertising in local markets: A playbook for success

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Advertising in local markets: A playbook for success

Many brands, such as those in the home services industry or a local grocery chain, market to specific locations, cities or regions. There are also national brands that want to expand in specific local markets. 

Regardless of the company or purpose, advertising on a local scale has different tactics than on a national scale. Brands need to connect their messaging directly with the specific communities they serve and media to their target demo. Here’s a playbook to help your company succeed when marketing on a local scale.  

1. Understand local vs. national campaigns

Local advertising differs from national campaigns in several ways: 

  • Audience specificity: By zooming in on precise geographic areas, brands can tailor messaging to align with local communities’ customs, preferences and nuances. This precision targeting ensures that your message resonates with the right target audience.
  • Budget friendliness: Local advertising is often more accessible for small businesses. Local campaign costs are lower, enabling brands to invest strategically within targeted locales. This budget-friendly nature does not diminish the need for strategic planning; instead, it emphasizes allocating resources wisely to maximize returns. As a result, testing budgets can be allocated across multiple markets to maximize learnings for further market expansion.
  • Channel selection: Selecting the correct channels is vital for effective local advertising. Local newspapers, radio stations, digital platforms and community events each offer advantages. The key lies in understanding where your target audience spends time and focusing efforts to ensure optimal engagement.
  • Flexibility and agility: Local campaigns can be adjusted more swiftly in response to market feedback or changes, allowing brands to stay relevant and responsive. 

Maintaining brand consistency across local touchpoints reinforces brand identity and builds a strong, recognizable brand across markets. 

2. Leverage customized audience segmentation 

Customized audience segmentation is the process of dividing a market into distinct groups based on specific demographic criteria. This marketing segmentation supports the development of targeted messaging and media plans for local markets. 

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For example, a coffee chain might cater to two distinct segments: young professionals and retirees. After identifying these segments, the chain can craft messages, offers and media strategies relating to each group’s preferences and lifestyle.

To reach young professionals in downtown areas, the chain might focus on convenience, quality coffee and a vibrant atmosphere that is conducive to work and socializing. Targeted advertising on Facebook, Instagram or Connected TV, along with digital signage near office complexes, could capture the attention of this demographic, emphasizing quick service and premium blends.

Conversely, for retirees in residential areas, the chain could highlight a cozy ambiance, friendly service and promotions such as senior discounts. Advertisements in local print publications, community newsletters, radio stations and events like senior coffee mornings would foster a sense of community and belonging.

Dig deeper: Niche advertising: 7 actionable tactics for targeted marketing

3. Adapt to local market dynamics

Various factors influence local market dynamics. Brands that navigate changes effectively maintain a strong audience connection and stay ahead in the market. Here’s how consumer sentiment and behavior may evolve within a local market and the corresponding adjustments brands can make. 

  • Cultural shifts, such as changes in demographics or societal norms, can alter consumer preferences within a local community. For example, a neighborhood experiencing gentrification may see demand rise for specific products or services.
    • Respond by updating your messaging to reflect the evolving cultural landscape, ensuring it resonates with the new demographic profile.
  • Economic conditions are crucial. For example, during downturns, consumers often prioritize value and practicality.
    • Highlight affordable options or emphasize the practical benefits of your offerings to ensure messaging aligns with consumers’ financial priorities. The impact is unique to each market and the marketing message must also be dynamic.
  • Seasonal trends impact consumer behavior.
    • Align your promotions and creative content with changing seasons or local events to make your offerings timely and relevant.
  • New competitors. The competitive landscape demands vigilance because new entrants or innovative competitor campaigns can shift consumer preferences.
    • Differentiate by focusing on your unique selling propositions, such as quality, customer service or community involvement, to retain consumer interest and loyalty.

4. Apply data and predictive analytics 

Data and predictive analytics are indispensable tools for successfully reaching local target markets. These technologies provide consumer behavior insights, enabling you to anticipate market trends and adjust strategies proactively. 

  • Price optimization: By analyzing consumer demand, competitor pricing and market conditions, data analytics enables you to set prices that attract customers while ensuring profitability.
  • Competitor analysis: Through analysis, brands can understand their positioning within the local market landscape and identify opportunities and threats. Predictive analytics offer foresight into competitors’ potential moves, allowing you to strategize effectively to maintain a competitive edge.
  • Consumer behavior: Forecasting consumer behavior allows your brand to tailor offerings and marketing messages to meet evolving consumer needs and enhance engagement.
  • Marketing effectiveness: Analytics track the success of advertising campaigns, providing insights into which strategies drive conversions and sales. This feedback loop enables continuous optimization of marketing efforts for maximum impact.
  • Inventory management: In supply chain management, data analytics predict demand fluctuations, ensuring inventory levels align with market needs. This efficiency prevents stockouts or excess inventory, optimizing operational costs and meeting consumer expectations.

Dig deeper: Why you should add predictive modeling to your marketing mix

5. Counter external market influences

Consider a clothing retailer preparing for a spring collection launch. By analyzing historical weather data and using predictive analytics, the brand forecasts an unseasonably cool start to spring. Anticipating this, the retailer adjusts its campaign to highlight transitional pieces suitable for cooler weather, ensuring relevance despite an unexpected chill.

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Simultaneously, predictive models signal an upcoming spike in local media advertising rates due to increased market demand. Retailers respond by reallocating a portion of advertising budgets to digital channels, which offer more flexibility and lower costs than traditional media. This shift enables brands to maintain visibility and engagement without exceeding budget, mitigating the impact of external forces on advertising.

6. Build consumer confidence with messaging

Localized messaging and tailored customer service enhance consumer confidence by demonstrating your brand’s understanding of the community. For instance, a grocery store that curates cooking classes featuring local cuisine or sponsors community events shows commitment to local culture and consumer interests. 

Similarly, a bookstore highlighting local authors or topics relevant to the community resonates with local customers. Additionally, providing service that addresses local needs — such as bilingual service and local event support — reinforces the brand’s values and response to the community. 

Through these localized approaches, brands can build trust and loyalty, bridging the gap between corporate presence and local relevance.

7. Dominate with local advertising 

To dominate local markets, brands must:

  • Harness hyper-targeted segmentation and geo-targeted advertising to reach and engage precise audiences.
  • Create localized content that reflects community values, engage in community events, optimize campaigns for mobile and track results.
  • Fine-tune strategies, outperform competitors and foster lasting relationships with customers.

These strategies will enable your message to resonate with local consumers, differentiate you in competitive markets and ensure you become a major player in your specific area. 



Dig deeper: The 5 critical elements for local marketing success

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Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed here.

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Battling for Attention in the 2024 Election Year Media Frenzy

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Battling for Attention in the 2024 Election Year Media Frenzy

Battling for Attention in the 2024 Election Year Media Frenzy

As we march closer to the 2024 U.S. presidential election, CMOs and marketing leaders need to prepare for a significant shift in the digital advertising landscape. Election years have always posed unique challenges for advertisers, but the growing dominance of digital media has made the impact more profound than ever before.

In this article, we’ll explore the key factors that will shape the advertising environment in the coming months and provide actionable insights to help you navigate these turbulent waters.

The Digital Battleground

The rise of cord-cutting and the shift towards digital media consumption have fundamentally altered the advertising landscape in recent years. As traditional TV viewership declines, political campaigns have had to adapt their strategies to reach voters where they are spending their time: on digital platforms.

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According to a recent report by eMarketer, the number of cord-cutters in the U.S. is expected to reach 65.1 million by the end of 2023, representing a 6.9% increase from 2022. This trend is projected to continue, with the number of cord-cutters reaching 72.2 million by 2025.

Moreover, a survey conducted by Pew Research Center in 2023 found that 62% of U.S. adults do not have a cable or satellite TV subscription, up from 61% in 2022 and 50% in 2019. This data further underscores the accelerating shift away from traditional TV and towards streaming and digital media platforms.

As these trends continue, political advertisers will have no choice but to follow their audiences to digital channels. In the 2022 midterm elections, digital ad spending by political campaigns reached $1.2 billion, a 50% increase from the 2018 midterms. With the 2024 presidential election on the horizon, this figure is expected to grow exponentially, as campaigns compete for the attention of an increasingly digital-first electorate.

For brands and advertisers, this means that the competition for digital ad space will be fiercer than ever before. As political ad spending continues to migrate to platforms like Meta, YouTube, and connected TV, the cost of advertising will likely surge, making it more challenging for non-political advertisers to reach their target audiences.

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To navigate this complex and constantly evolving landscape, CMOs and their teams will need to be proactive, data-driven, and willing to experiment with new strategies and channels. By staying ahead of the curve and adapting to the changing media consumption habits of their audiences, brands can position themselves for success in the face of the electoral advertising onslaught.

Rising Costs and Limited Inventory

As political advertisers flood the digital market, the cost of advertising is expected to skyrocket. CPMs (cost per thousand impressions) will likely experience a steady climb throughout the year, with significant spikes anticipated in May, as college students come home from school and become more engaged in political conversations, and around major campaign events like presidential debates.

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For media buyers and their teams, this means that the tried-and-true strategies of years past may no longer be sufficient. Brands will need to be nimble, adaptable, and willing to explore new tactics to stay ahead of the game.

Black Friday and Cyber Monday: A Perfect Storm

The challenges of election year advertising will be particularly acute during the critical holiday shopping season. Black Friday and Cyber Monday, which have historically been goldmines for advertisers, will be more expensive and competitive than ever in 2024, as they coincide with the final weeks of the presidential campaign.

To avoid being drowned out by the political noise, brands will need to start planning their holiday campaigns earlier than usual. Building up audiences and crafting compelling creative assets well in advance will be essential to success, as will a willingness to explore alternative channels and tactics. Relying on cold audiences come Q4 will lead to exceptionally high costs that may be detrimental to many businesses.

Navigating the Chaos

While the challenges of election year advertising can seem daunting, there are steps that media buyers and their teams can take to mitigate the impact and even thrive in this environment. Here are a few key strategies to keep in mind:

Start early and plan for contingencies: Begin planning your Q3 and Q4 campaigns as early as possible, with a focus on building up your target audiences and developing a robust library of creative assets.

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Be sure to build in contingency budgets to account for potential cost increases, and be prepared to pivot your strategy as the landscape evolves.

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Embrace alternative channels: Consider diversifying your media mix to include channels that may be less impacted by political ad spending, such as influencer marketing, podcast advertising, or sponsored content. Investing in owned media channels, like email marketing and mobile apps, can also provide a direct line to your customers without the need to compete for ad space.

Owned channels will be more important than ever. Use cheaper months leading up to the election to build your email lists and existing customer base so that your BF/CM can leverage your owned channels and warm audiences.

Craft compelling, shareable content: In a crowded and noisy advertising environment, creating content that resonates with your target audience will be more important than ever. Focus on developing authentic, engaging content that aligns with your brand values and speaks directly to your customers’ needs and desires.

By tapping into the power of emotional triggers and social proof, you can create content that not only cuts through the clutter but also inspires organic sharing and amplification.

Reflections

The 2024 election year will undoubtedly bring new challenges and complexities to the world of digital advertising. But by staying informed, adaptable, and strategic in your approach, you can navigate this landscape successfully and even find new opportunities for growth and engagement.

As a media buyer or agnecy, your role in steering your brand through these uncharted waters will be critical. By starting your planning early, embracing alternative channels and tactics, and focusing on creating authentic, resonant content, you can not only survive but thrive in the face of election year disruptions.

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So while the road ahead may be uncertain, one thing is clear: the brands that approach this challenge with creativity, agility, and a steadfast commitment to their customers will be the ones that emerge stronger on the other side.


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