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When Is the Best Time to Post on Instagram in 2022? [Cheat Sheet]

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When Is the Best Time to Post on Instagram in 2022? [Cheat Sheet]

If you want to find the best time to post on Instagram, you’re probably trying to reach a specific goal. Maybe you want to maximize the number of likes you get on each post. Or you hope to improve brand awareness by getting new followers.

If you’re new to social media you might start posting as often as you can and see what happens. But what if you add some scientific thinking to the process? For example, you could try posting at different times of day and jotting down the likes per minute for each post.

New Data: Instagram Engagement Report [2022 Version]

That experiment could have value over time, but it’s also pretty intense and time-consuming. Is there an easier way to figure out when to post on Instagram?

In this post, you’ll find everything you need to start posting at the best times on this popular social media platform. Keep reading, or jump to the section you’re looking for with the links below:

The times above are for Instagram engagement in local time — meaning that your audience is in the same time zone as you are when you post. So, if you live in Los Angeles and your primary audience is also in Los Angeles you would post at the times above. If you live in Los Angeles and your target audience is in New York, you’ll want to shift these posting times three hours forward.

Best Time to Post to Instagram Cheatsheet

Best time to post on Instagram cheatsheet

How We Found the Best Instagram Posting Times

This data comes from two sources. First is HubSpot’s 2022 Instagram Engagement report. This extensive report reviewed 110M posts across 1M Instagram users. The report also has several sections specific to English-speaking countries. They analyzed data from close to 85M posts from North America alone.

This post also contains more original research from the HubSpot team. They surveyed 300 professionals from 16+ industries about their preferred days and times to post on Instagram.

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Why post on Instagram at a certain time?

According to global Statista data, mobile users spend an average of 11.2 hours a month on Instagram. That’s about 1% of their time each month, or one in a hundred chances that you will catch your users when they’re on the platform.

So, posting when your top users are online will make a difference. It will give you more time to connect with your most important followers.

But for many marketers, social media posting is just one more thing to do on a busy day. It can be tempting to post whenever it’s convenient or to schedule posts for a time that feels logical, even if there isn’t any data to back it up.

These are a few reasons why it’s important to post to Instagram at specific and consistent times.

Increasing Reach

Some users on Instagram focus their feeds on the friends, businesses, and influencers they already follow. But many others use Instagram for inspiration and discovery. This post from a machine learning engineer outlines some of the factors in helping new users discover your posts.

Best time to post on Instagram insights: Instagram connected recommendations graphic

One of those factors is recent engagement. This post from the Instagram blog also outlines how important fresh and recent content is.

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So, if you post when your top users are online, your new content is more likely to be one of the first things they see. This can also boost engagement, another ranking factor. This combination increases the chances that new users will discover your account and posts on the platform.

Check out this post for more tips on how to grow your reach on Instagram.

Building a Loyal Audience

Loyalty takes time and effort to build. It’s especially tough for small businesses that have to compete with big brands on social media.

Posting during peak times on Instagram helps you connect with more of your followers at once. It shows your audience that you want to engage with them and keeps your brand top of mind.

It also helps set expectations. Building loyalty is about more than great products and customer service. It’s about being a consistent presence in their feeds that helps you build relationships.

For example, say you run your media business in the Pacific time zone, but a third of your customers are in the Australian Eastern time zone. If you post all your content from 9 a.m-5 p.m. PST, those posts will appear between 3-11 a.m for your Australian customers. Chances are your Australian audience won’t see many posts from your brand.

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And what if an unhappy customer in Australia posts a story about your brand? That one post could shape that entire audience’s perception of your brand.

To build a loyal audience, it’s important to understand when your audience is online and to use that information to choose the best time to post.

Increasing Engagement

According to 2022 HubSpot research, the global average Instagram engagement rate is almost 6%. That’s more than double the average engagement rate in 2021.

Instagram engagement creates a ripple effect, like throwing a rock in a still pool. The first ripple is obvious — if you get immediate likes, comments, and saves after posting, it’s more likely that your post will show up in more feeds.

Instagram features that can impact the best time to post: Following and Favorites

The next ripples come from other Instagram features like Favorites, Search, and videos. Each feature has an independent algorithm. And each feature weighs engagement differently. For example, becoming a favorite for your followers means your posts will show up at the top of their feeds every time they log in. Engagement rates factor into which posts get bumped to the top of Search pages.

So, posting at the right time doesn’t just mean more comments, messages, and saves. It creates more opportunities for engagement too.

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Testing New Algorithms

Like most online tools, Instagram launches constant updates to shape the user experience. As a business, your team needs to quickly understand how each update could impact your users and strategy.

Algorithms are complex. Instagram leaders say that each part of the app uses an independent algorithm.

So, one day your latest videos might show up in the feed but not surface on Discover, and it may be tough to figure out why. This can have an immediate impact on your business.

There are a few ways that you can manage these updates. For example, you can keep up with the latest social media news. But the best way to understand the latest algorithm changes is to run tests with your own posts.

So, what do you need to run reliable and useful tests that can help you understand which content your users see after an update? Number one is a consistent posting schedule. The fewer variables your test has, the more trustworthy your results will be.

Better yet, you should post at the best times for your audience on Instagram. This way, you’ll have consistent timing and a wider test group. That strategy can help you get more reliable results.

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Understanding New Features

Your posting schedule can also help you understand new Instagram features. Carousels, Stories, and Reels are all unique parts of Instagram. And depending on your content and industry, they’ll each have different rates of engagement.

If your business is investing time and resources into Instagram, it’s important to have a strategy. Strategies usually include different types of content. Whether you want your posts to show up as suggested content or to boost your shoppable stories, you want useful eye-catching content.

When Instagram releases new features, it can take time to understand:

  • What the new feature does
  • When users see new features
  • How they interact with each new feature
  • Resources needed for feature content

The sooner you understand a new feature, the more likely it is that you’ll make the most of that feature before your competitors. For example, this post on the Instagram blog tells users how to see more of what they want on their feeds.

Like testing an algorithm update, knowing the top posting times for your niche can help you test new features for your users faster. Social testing is most useful when you know your test audience, which makes posting time important.

Streamlining Your Posting Schedule

Choosing the right times for your audience can make it much easier to schedule your posts. Many social media and marketing managers take advantage of social scheduling tools. While these tools can make the process of social media posting much easier, it can be tough to get results if you’re not posting at the right times.

It’s all about creating the right content at the right time for your audience. And set posting times can also help you create a more personalized social media calendar for your ideal buyer personas.

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Here are a few more ways that choosing the best posting times for Instagram can help you simplify your posting schedule:

  • Creates focused times for content planning and tracking
  • Limits the need for “always on” social media management
  • Offers opportunities to batch-create targeted post content

Finding Your Best Customers

A 2020 Instagram Trends research study says that 44% of people surveyed use Instagram to shop weekly.

That’s an incredible incentive to connect with your best customers on Instagram right away. But how can the best posting times help you find those shoppers?

You may be new to your industry. If that’s the case, the industry-specific posting times below can help you understand when your users are online. This can help you start seeing from their perspective and you can use those insights to improve your content.

For example, people in financial services are easiest to reach on Instagram on Sunday nights. This is just before the next work week begins. It may be a way to wind down the weekend and prepare for what the next week will bring.

But workers in agriculture are easier to reach on Saturday mornings, and mostly skip Instagram during the week. These professionals might be in spots with limited service during the week. Safety is also a concern, so it may be difficult for them to use mobile devices while on the job.

You can also block out these times on your schedule to engage with users who follow your business. Comment on posts, ask authentic questions, and watch videos from your target audience.

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These times are when the biggest pool of your users is active online, so it’s the best time to start a conversation. It’s easy to send a message on Instagram, but not every message gets a response. If you can be there to engage in real time, you’ll get much more value from the time you spend on the platform. You’ll also have a better chance of connecting with top customers.

Is there really a best time to post to Instagram?

It’s clear that posting time matters on Instagram. But is there really a best time to post to get the results you’re looking for? To answer this question, let’s hear from some members of the HubSpot social media team.

Content Quality

It can be tempting to churn out content to meet ambitious deadlines in the hopes that the right customers see your posts. But content quality is what creates the most value for your audience.

Community Management & Growth Specialist Mathew Cruz says,

“It sounds obvious, but making your content as engaging and optimized as possible for the platform it’s being published on is key. “

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So, begin each post with the best possible content, then optimize to make sure that followers get to feel the impact of your efforts.

“Start with your target audience, and what types of content and information is most useful to them. What kind of content might they save for later? What might they share with a friend? What might incentivize them to comment on your content? Start with these questions and work backwards in order to improve your reach and performance.”

Annabelle Nyst, Senior Content Manager, Social Media

Best time to post to Instagram example: Choosing the right trending conversations to respond to

You can also get some inspiration from top influencers and brands on the platform.

Another way to create quality content is to line up with recent trends and news. But this strategy isn’t the right fit for everyone. Here’s more useful advice from Annabelle Nyst:

“When it comes to posting around tentpole moments, events, and trending conversations, you should ask yourself: Does this make sense for my brand to be a part of this conversation? Are we adding value here?”

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Instagram’s Algorithm

The best posting time isn’t really about when you post, it’s about when you want users to see your content. But that’s up to the algorithms that are unique to each part of Instagram.

So, the care you put into posting time is only one part of a more complex system that delivers your content to people on the platform.

According to Mathew Cruz: “Instagram’s algorithm and UX changes have made an impact on the effectiveness of posting at specific times. Unless your users are consuming their content in the “following” view, the time your audience will see your content can vary.”

To optimize the chances that people will see and engage with your content, check out these tips:

“Look at what the Instagram algorithm appears to be prioritizing at any given moment – for example, Reels. We know that Instagram has been leaning into Reels as a format in order to compete with TikTok, so how can you incorporate Reels into your strategy?

The more you adhere to what Instagram wants to see, the more the algorithm will favor you. Also, always optimize for value and engagement first.” – Annabelle Nyst

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Best time to post to Instagram example: Instagram features

“With Instagram, understanding the UX and algorithm changes can be more effective in strategizing content publishing rather than simply timing.

For example, with Instagram’s shift to pushing video over images, the types of content you choose to create and publish may impact the chances of it being pushed out to users.

Additionally, feeding the algorithm with what your content is about helps it know where it should go. For example, adding relevant captions, hashtags, and sounds can help increase chances of it appearing on the feeds of users that enjoy specific types of content.” – Mathew Cruz

Content Consistency

Social Strategist Erin McCool says: “Quality and consistency of content is more important than timing.”

Consistency is key to taking advantage of social media opportunities. Whether you’re amplifying your stories at the same time each week or posting with branded hashtags, a steady schedule is essential.

If you don’t have a clear brand voice on Instagram, it won’t help you to reach more audience members. Without consistency, it’s unlikely that users will recognize and connect your content to your brand no matter how many times they see it.

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So, don’t just post at the best times. Use the best times to post as a guide for a consistent posting schedule. This strategy can help you reach the right audience at the right time with the right content.

Best Time to Post on Instagram by Time Zone

Your location can heavily influence the success of your social media marketing strategy. Audiences behave differently depending on where they are in the world, and you can benefit from knowing when they’re most active on Instagram.

You know that evenings tend to be the best time to post to Instagram for engagement. But how do you make that happen if your audience lives in multiple time zones?

This is where you need to make some decisions about the best posting times on Instagram for your audience. To help you make these choices, here’s more compelling data from the 2022 Instagram Engagement report.

United States and Canada

The report breaks down data by region in North America and highlights five top cities.

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Miami

Best Times: 8-9 a.m.

Best Day: Sunday

Atlanta

Best Times: 11 p.m.-12 a.m.

Best Days: Saturday through Monday

Kensington-Chinatown, Toronto, Canada

Best Times: 4-10 p.m.-12 a.m.

Best Days: Sunday and Monday

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Houston

Best Times: 10 a.m., 1-2 a.m.

Best Day: Saturday and Sunday

Los Angeles

Best Times: 5-8 p.m., 3 a.m.

Best Days: Monday through Wednesday, Saturday

Best Time Each Day to Post on Instagram

Every day of the week is a good day to post on Instagram, but you’re likely to get the best engagement on weekends.

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The chart below shows the average engagement of each day of the week. As you can see, even though weekends are when you’ll see the most engagements, the data is pretty steady throughout the week.

The best day to post to Instagram chart, HubSpot Research

This means that you’ll want to do deeper research to figure out which days are best for you to post. This is where industry-specific data can help.

For example, if your followers work at a desk job with regular hours, they might be taking a lunch break around noon. This would mean that they could be more likely to scroll through Instagram during that time to catch up on the latest from their friends, favorite brands, and influencers.

But what if they work in an industry with a less consistent schedule? For example, real estate agents often work around their clients’ schedules, showing homes on the weekend or after work hours.

This means that their scrolling time will be different from other users. You’ll want to track their behavior or use industry benchmarks to find the best day to post.

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Best Time to Post Reels on Instagram

Instagram CEO Adam Mosseri actively shares Instagram updates on Twitter. Many of his recent posts highlight new Reels features and emphasize the importance of Reels.

At the same time, HubSpot research shows that only one in four Instagram marketers are using Instagram Reels. That said, 29% plan to use Reels for the first time in 2022.

Trusted resources offer the same tips for the best time to post Reels as they do for other types of content on Instagram.

The top tip for Reels timing: Be sure to post consistently. If the uploading days or times you post are sporadic, the algorithm won’t prioritize your account visibility.

Best Time to Post on Instagram by Industry

General data about optimal post timing is a great starting point. But if you want to get more granular, HubSpot research surveyed over 300 professionals to help you engage with your top audience. Here are the best times to post on Instagram for over 16 popular industries.

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Education

Best Time to Post on Instagram by Industry graphic, Education

Best Times: 9 p.m.-12 a.m.

Best Day: Monday

Worst Days: Wednesday through Sunday

Healthcare Companies

Best Time to Post on Instagram by Industry graphic, Healthcare

Best Times: 6-9 p.m.

Best Day: Saturday

Worst Days: Tuesday through Friday

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Financial Services

Best Time to Post on Instagram by Industry graphic, Finance

Best Times: 9 p.m.-12 a.m.

Best Day: Sunday

Worst Days: Wednesday and Thursday

Retail

Best Time to Post on Instagram by Industry graphic, Retail

Best Times: 3-6 p.m.

Best Day: Sunday

Worst Day: Tuesday

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Ecommerce

Best Time to Post on Instagram by Industry graphic, Ecommerce

Best Times: 9 p.m.-12 a.m.

Best Day: Saturday

Worst Days: Monday, Tuesday, and Thursday

Business Services

Best Time to Post on Instagram by Industry graphic, Business

Best Times: 9 a.m.-12 p.m., 6-9 p.m.

Best Day: Friday

Worst Days: Tuesday, Wednesday, and Sunday

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Consumer Manufacturing

Best Time to Post on Instagram by Industry graphic, Consumer manufacturing

Best Times: 9 a.m.-12 p.m.

Best Days: Wednesday and Friday

Worst Days: Monday, Tuesday, and Sunday

Manufacturing and Materials

Best Time to Post on Instagram by Industry graphic, Manufacturing and materials

Best Times: 12-6 p.m.

Best Day: Friday and Sunday

Worst Days: Monday through Thursday, Saturday

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Construction Companies

Best Time to Post on Instagram by Industry graphic, Construction

Best Times: 6-9 p.m.

Best Days: Thursday and Sunday

Worst Days: Monday and Saturday

Agricultural Organizations

Best Time to Post on Instagram by Industry graphic, Agriculture

Best Times: 9 a.m.-12 p.m.

Best Day: Saturday

Worst Days: Weekdays

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Electronics Organizations

Best Time to Post on Instagram by Industry graphic, Electronics

Best Times: 3-6 p.m.

Best Day: Thursday

Worst Days: Monday, Wednesday, Friday, and Saturday

Energy, Utilities, and Waste Management

Best Time to Post on Instagram by Industry graphic, Energy, Utilities, and Waste Management

Best Times: 6-9 p.m.

Best Day: Saturday

Worst Days: Sunday through Friday

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Information Technology

Best Time to Post on Instagram by Industry graphic, IT

Best Times: 6-9 p.m.

Best Day: Saturday

Worst Days: Monday and Thursday

Media and Entertainment

Best Time to Post on Instagram by Industry graphic, Media and Entertainment

Best Times: 3-6 p.m., 9 p.m.-12 a.m.

Best Day: Friday

Worst Days: Sunday and Monday

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Transportation and Logistics

Best Time to Post on Instagram by Industry graphic, Transportation and Logistics

Best Times: 9 a.m.-12 p.m.

Best Day: Saturday

Worst Days: Sunday, Monday, Thursday, and Friday

Advertising and Marketing Organizations

Best Time to Post on Instagram by Industry graphic, Advertising and Marketing

Best Times: 9 a.m.-3 p.m.

Best Days: Monday, Thursday, Saturday, Sunday

Worst Days: Tuesday and Friday

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How to Find the Right Time to Post to Instagram for Reach

Data on the best posting times for Instagram is incredibly useful. That said, it’s often most effective when you’re just starting out.

As you continue to develop your presence on the platform, you might want to boost your results and do some posting time research on your own. The tips below are useful places to start.

1. Check Your Top Posts

Tracking your top posts can help you understand what posts are most popular and which topics draw the most engagement. It can also help you see how posting time impacts those factors.

For example, is that recent post about company events the most exciting content for an online beauty company? Or did it generate the most likes last month because it was posted on Saturday evening, a top time for ecommerce engagement?

You can use Instagram Insights to check out your top-performing posts, as well as factors like:

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  • Engaged audience
  • Total followers
  • Most active times

HubSpot customers: You can check the Top Posts report for a quick list of your top ten posts. You can also check interactions, clicks, shares, and impressions for each post.

As you start to look at your social analytics, it can be tempting to focus on the numbers. But when you’re looking at top posts, it’s important to stick with your creative side and to look at your numbers from your customer’s point of view. As you check your top posts, ask yourself:

  • What is special about this post?
  • What kind of content is it?
  • If it’s a video, what makes this video stand out?
  • If it’s a photograph, how is this photo different from the others you’ve posted?
  • Did you edit the post?
  • Did you add text or design elements to the post?
  • Is there something that ties the people who’ve liked this post together?
  • Does this post connect to a current trend or event?

You may want to gather top post insights for a few months before you dig into analyzing your post content. This can help you see the top content your users respond to and when they want to see that type of content.

2. Track Competitor Posting Times

Another way to choose the right time to post for your audience is to figure out who else has their attention. Starting with your top competitors helps you figure out when to post and what content works on different days and times. Competitive analysis can also help you:

  • Learn about trends and benchmarks in your niche
  • Update your social strategy
  • Pinpoint new opportunities

There are a few ways to begin this research.

First, just scrolling through Instagram can give you a wealth of competitor insights. Take a look at a brand’s likes, hashtag copy, and how many hashtags they use. This can give you a quick profile of who follows that brand and what keywords they use, so it can hint at that competitor’s strategy.

If you want to do more detailed research, there are many great tools to help you track your competition. For example, you can create competitor streams with HubSpot’s social media software.

Best time to post on Instagram example, Competitor streams, HubSpotWith this feature, you can track multiple competitors at once and filter your results by social network or time period.

3. Focus On Engagement

Strong engagement on Instagram is between 1-5%. According to HubSpot research, the average engagement in 2021 was 5.86%. The average engagement rate for 2020 was just 2.26%, so these rates can change quickly.

If you want to improve engagement, start by calculating your Instagram engagement rate. You can measure your rate with your all-time numbers, but it can be helpful to break this data into smaller sections, like months or weeks. That way you can see engagement patterns for your account over time. It can also make it easier to see how the times you post on Instagram could impact your engagement rate.

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Engagement rates show how people are reacting to your content. So, whether you’re sharing Reels, going live on Stories, or posting polls, questions, and quizzes, you can measure your impact. Engagement rates can sway based on:

  • Audience interest
  • Relevance
  • Social authority

It’s also important to remember that your most engaging content may not be as sticky at the same hours each day. Some content takes time to pick up views and shares before it makes an impact during peak engagement hours. Other content is like a firework — exploding quickly and disappearing just as fast.

To optimize your post timing for engagement, you need to get organized. The best way to find an ideal posting time is by testing the timing of your posts to see which post time generates the most audience engagement.

For example, what if you want to figure out when you get the most likes and comments on your Instagram carousels?

Say you create and post five different carousels a week and post them at random times. That approach will make it tough to get data that shows you the best times to post carousels for engagement.

But what if you post five similar carousels at a slightly different time each day? Then you can compare your engagement rates with the time you posted each carousel. This can show you the best time to post carousels for engagement so you can plan future carousels with those times in mind.

4. Use Your Data

When you’re new to Instagram, follower and engagement numbers are often low. Numbers for posting time, content type, hashtags, and more can be so similar that you may not spot the patterns that can help you grow.

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Social media analytics can make these patterns easier to see and experiment with.

For example, the audience section in Instagram Insights can show you the days and hours when your followers are active. You can use that information to create a posting schedule. This can help you see whether posting during peak hours improves your reach.

At the same time, it’s important to remember that anyone with an account has access to Instagram Insights. And according to HubSpot research, 52% of Instagram accounts have 1,000-10,000 followers.

So, there’s a good chance that other brands are showing up in your followers’ feeds during that active time. You may want to post outside of active hours to see if your account draws more attention when there’s less competition.

It’s great to have the best times on Instagram available when planning your strategy. But tracking your own data can give you the personalized insights you need to stand out.

Boost Instagram Engagement on Your Schedule

Organic Instagram engagement and a consistent posting schedule go hand in hand. Each industry has natural peaks and valleys of activity each day. This means that your Instagram strategy should flow with them. Use helpful resources, like this cheat sheet, to plan your social media calendar and watch your engagement rate soar.

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Editor’s note: This post was originally published in February 2021 and has been updated for comprehensiveness.

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MARKETING

Ecommerce evolution: Blurring the lines between B2B and B2C

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Ecommerce evolution: Blurring the lines between B2B and B2C

Understanding convergence 

B2B and B2C ecommerce are two distinct models of online selling. B2B ecommerce is between businesses, such as wholesalers, distributors, and manufacturers. B2C ecommerce refers to transactions between businesses like retailers and consumer brands, directly to individual shoppers. 

However, in recent years, the boundaries between these two models have started to fade. This is known as the convergence between B2B and B2C ecommerce and how they are becoming more similar and integrated. 

Source: White Paper: The evolution of the B2B Consumer Buyer (ClientPoint, Jan 2024)

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What’s driving this change? 

Ever increasing customer expectations  

Customers today expect the same level of convenience, speed, and personalization in their B2B transactions as they do in their B2C interactions. B2B buyers are increasingly influenced by their B2C experiences. They want research, compare, and purchase products online, seamlessly transitioning between devices and channels.  They also prefer to research and purchase online, using multiple devices and channels.

Forrester, 68% of buyers prefer to research on their own, online . Customers today expect the same level of convenience, speed, and personalization in their B2B transactions as they do in their B2C interactions. B2B buyers are increasingly influenced by their B2C experiences. They want research, compare, and purchase products online, seamlessly transitioning between devices and channels.  They also prefer to research and purchase online, using multiple devices and channels

Technology and omnichannel strategies

Technology enables B2B and B2C ecommerce platforms to offer more features and functionalities, such as mobile optimization, chatbots, AI, and augmented reality. Omnichannel strategies allow B2B and B2C ecommerce businesses to provide a seamless and consistent customer experience across different touchpoints, such as websites, social media, email, and physical stores. 

However, with every great leap forward comes its own set of challenges. The convergence of B2B and B2C markets means increased competition.  Businesses now not only have to compete with their traditional rivals, but also with new entrants and disruptors from different sectors. For example, Amazon Business, a B2B ecommerce platform, has become a major threat to many B2B ecommerce businesses, as it offers a wide range of products, low prices, and fast delivery

“Amazon Business has proven that B2B ecommerce can leverage popular B2C-like functionality” argues Joe Albrecht, CEO / Managing Partner, Xngage. . With features like Subscribe-and-Save (auto-replenishment), one-click buying, and curated assortments by job role or work location, they make it easy for B2B buyers to go to their website and never leave. Plus, with exceptional customer service and promotional incentives like Amazon Business Prime Days, they have created a reinforcing loyalty loop.

And yet, according to Barron’s, Amazon Business is only expected to capture 1.5% of the $5.7 Trillion addressable business market by 2025. If other B2B companies can truly become digital-first organizations, they can compete and win in this fragmented space, too.” 

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If other B2B companies can truly become digital-first organizations, they can also compete and win in this fragmented space

Joe Albrecht
CEO/Managing Partner, XNGAGE

Increasing complexity 

Another challenge is the increased complexity and cost of managing a converging ecommerce business. Businesses have to deal with different customer segments, requirements, and expectations, which may require different strategies, processes, and systems. For instance, B2B ecommerce businesses may have to handle more complex transactions, such as bulk orders, contract negotiations, and invoicing, while B2C ecommerce businesses may have to handle more customer service, returns, and loyalty programs. Moreover, B2B and B2C ecommerce businesses must invest in technology and infrastructure to support their convergence efforts, which may increase their operational and maintenance costs. 

How to win

Here are a few ways companies can get ahead of the game:

Adopt B2C-like features in B2B platforms

User-friendly design, easy navigation, product reviews, personalization, recommendations, and ratings can help B2B ecommerce businesses to attract and retain more customers, as well as to increase their conversion and retention rates.  

According to McKinsey, ecommerce businesses that offer B2C-like features like personalization can increase their revenues by 15% and reduce their costs by 20%. You can do this through personalization of your website with tools like Product Recommendations that help suggest related products to increase sales. 

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Focus on personalization and customer experience

B2B and B2C ecommerce businesses need to understand their customers’ needs, preferences, and behaviors, and tailor their offerings and interactions accordingly. Personalization and customer experience can help B2B and B2C ecommerce businesses to increase customer satisfaction, loyalty, and advocacy, as well as to improve their brand reputation and competitive advantage. According to a Salesforce report, 88% of customers say that the experience a company provides is as important as its products or services.

Related: Redefining personalization for B2B commerce

Market based on customer insights

Data and analytics can help B2B and B2C ecommerce businesses to gain insights into their customers, markets, competitors, and performance, and to optimize their strategies and operations accordingly. Data and analytics can also help B2B and B2C ecommerce businesses to identify new opportunities, trends, and innovations, and to anticipate and respond to customer needs and expectations. According to McKinsey, data-driven organizations are 23 times more likely to acquire customers, six times more likely to retain customers, and 19 times more likely to be profitable. 

What’s next? 

The convergence of B2B and B2C ecommerce is not a temporary phenomenon, but a long-term trend that will continue to shape the future of ecommerce. According to Statista, the global B2B ecommerce market is expected to reach $20.9 trillion by 2027, surpassing the B2C ecommerce market, which is expected to reach $10.5 trillion by 2027. Moreover, the report predicts that the convergence of B2B and B2C ecommerce will create new business models, such as B2B2C, B2A (business to anyone), and C2B (consumer to business). 

Therefore, B2B and B2C ecommerce businesses need to prepare for the converging ecommerce landscape and take advantage of the opportunities and challenges it presents. Here are some recommendations for B2B and B2C ecommerce businesses to navigate the converging landscape: 

  • Conduct a thorough analysis of your customers, competitors, and market, and identify the gaps and opportunities for convergence. 
  • Develop a clear vision and strategy for convergence, and align your goals, objectives, and metrics with it. 
  • Invest in technology and infrastructure that can support your convergence efforts, such as cloud, mobile, AI, and omnichannel platforms. 
  • Implement B2C-like features in your B2B platforms, and vice versa, to enhance your customer experience and satisfaction.
  • Personalize your offerings and interactions with your customers, and provide them with relevant and valuable content and solutions.
  • Leverage data and analytics to optimize your performance and decision making, and to innovate and differentiate your business.
  • Collaborate and partner with other B2B and B2C ecommerce businesses, as well as with other stakeholders, such as suppliers, distributors, and customers, to create value and synergy.
  • Monitor and evaluate your convergence efforts, and adapt and improve them as needed. 

By following these recommendations, B2B and B2C ecommerce businesses can bridge the gap between their models and create a more integrated and seamless ecommerce experience for their customers and themselves. 

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Streamlining Processes for Increased Efficiency and Results

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Streamlining Processes for Increased Efficiency and Results

How can businesses succeed nowadays when technology rules?  With competition getting tougher and customers changing their preferences often, it’s a challenge. But using marketing automation can help make things easier and get better results. And in the future, it’s going to be even more important for all kinds of businesses.

So, let’s discuss how businesses can leverage marketing automation to stay ahead and thrive.

Benefits of automation marketing automation to boost your efforts

First, let’s explore the benefits of marketing automation to supercharge your efforts:

 Marketing automation simplifies repetitive tasks, saving time and effort.

With automated workflows, processes become more efficient, leading to better productivity. For instance, automation not only streamlines tasks like email campaigns but also optimizes website speed, ensuring a seamless user experience. A faster website not only enhances customer satisfaction but also positively impacts search engine rankings, driving more organic traffic and ultimately boosting conversions.

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Automation allows for precise targeting, reaching the right audience with personalized messages.

With automated workflows, processes become more efficient, leading to better productivity. A great example of automated workflow is Pipedrive & WhatsApp Integration in which an automated welcome message pops up on their WhatsApp

within seconds once a potential customer expresses interest in your business.

Increases ROI

By optimizing campaigns and reducing manual labor, automation can significantly improve return on investment.

Leveraging automation enables businesses to scale their marketing efforts effectively, driving growth and success. Additionally, incorporating lead scoring into automated marketing processes can streamline the identification of high-potential prospects, further optimizing resource allocation and maximizing conversion rates.

Harnessing the power of marketing automation can revolutionize your marketing strategy, leading to increased efficiency, higher returns, and sustainable growth in today’s competitive market. So, why wait? Start automating your marketing efforts today and propel your business to new heights, moreover if you have just learned ways on how to create an online business

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How marketing automation can simplify operations and increase efficiency

Understanding the Change

Marketing automation has evolved significantly over time, from basic email marketing campaigns to sophisticated platforms that can manage entire marketing strategies. This progress has been fueled by advances in technology, particularly artificial intelligence (AI) and machine learning, making automation smarter and more adaptable.

One of the main reasons for this shift is the vast amount of data available to marketers today. From understanding customer demographics to analyzing behavior, the sheer volume of data is staggering. Marketing automation platforms use this data to create highly personalized and targeted campaigns, allowing businesses to connect with their audience on a deeper level.

The Emergence of AI-Powered Automation

In the future, AI-powered automation will play an even bigger role in marketing strategies. AI algorithms can analyze huge amounts of data in real-time, helping marketers identify trends, predict consumer behavior, and optimize campaigns as they go. This agility and responsiveness are crucial in today’s fast-moving digital world, where opportunities come and go in the blink of an eye. For example, we’re witnessing the rise of AI-based tools from AI website builders, to AI logo generators and even more, showing that we’re competing with time and efficiency.

Combining AI-powered automation with WordPress management services streamlines marketing efforts, enabling quick adaptation to changing trends and efficient management of online presence.

Moreover, AI can take care of routine tasks like content creation, scheduling, and testing, giving marketers more time to focus on strategic activities. By automating these repetitive tasks, businesses can work more efficiently, leading to better outcomes. AI can create social media ads tailored to specific demographics and preferences, ensuring that the content resonates with the target audience. With the help of an AI ad maker tool, businesses can efficiently produce high-quality advertisements that drive engagement and conversions across various social media platforms.

Personalization on a Large Scale

Personalization has always been important in marketing, and automation is making it possible on a larger scale. By using AI and machine learning, marketers can create tailored experiences for each customer based on their preferences, behaviors, and past interactions with the brand.  

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This level of personalization not only boosts customer satisfaction but also increases engagement and loyalty. When consumers feel understood and valued, they are more likely to become loyal customers and brand advocates. As automation technology continues to evolve, we can expect personalization to become even more advanced, enabling businesses to forge deeper connections with their audience.  As your company has tiny homes for sale California, personalized experiences will ensure each customer finds their perfect fit, fostering lasting connections.

Integration Across Channels

Another trend shaping the future of marketing automation is the integration of multiple channels into a cohesive strategy. Today’s consumers interact with brands across various touchpoints, from social media and email to websites and mobile apps. Marketing automation platforms that can seamlessly integrate these channels and deliver consistent messaging will have a competitive edge. When creating a comparison website it’s important to ensure that the platform effectively aggregates data from diverse sources and presents it in a user-friendly manner, empowering consumers to make informed decisions.

Omni-channel integration not only betters the customer experience but also provides marketers with a comprehensive view of the customer journey. By tracking interactions across channels, businesses can gain valuable insights into how consumers engage with their brand, allowing them to refine their marketing strategies for maximum impact. Lastly, integrating SEO services into omni-channel strategies boosts visibility and helps businesses better understand and engage with their customers across different platforms.

The Human Element

While automation offers many benefits, it’s crucial not to overlook the human aspect of marketing. Despite advances in AI and machine learning, there are still elements of marketing that require human creativity, empathy, and strategic thinking.

Successful marketing automation strikes a balance between technology and human expertise. By using automation to handle routine tasks and data analysis, marketers can focus on what they do best – storytelling, building relationships, and driving innovation.

Conclusion

The future of marketing automation looks promising, offering improved efficiency and results for businesses of all sizes.

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As AI continues to advance and consumer expectations change, automation will play an increasingly vital role in keeping businesses competitive.

By embracing automation technologies, marketers can simplify processes, deliver more personalized experiences, and ultimately, achieve their business goals more effectively than ever before.

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Will Google Buy HubSpot? | Content Marketing Institute

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Why Marketers Should Care About Google’s Potential HubSpot Acquisition

Google + HubSpot. Is it a thing?

This week, a flurry of news came down about Google’s consideration of purchasing HubSpot.

The prospect dismayed some. It delighted others.

But is it likely? Is it even possible? What would it mean for marketers? What does the consideration even mean for marketers?

Well, we asked CMI’s chief strategy advisor, Robert Rose, for his take. Watch this video or read on:

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Why Alphabet may want HubSpot

Alphabet, the parent company of Google, apparently is contemplating the acquisition of inbound marketing giant HubSpot.

The potential price could be in the range of $30 billion to $40 billion. That would make Alphabet’s largest acquisition by far. The current deal holding that title happened in 2011 when it acquired Motorola Mobility for more than $12 billion. It later sold it to Lenovo for less than $3 billion.

If the HubSpot deal happens, it would not be in character with what the classic evil villain has been doing for the past 20 years.

At first glance, you might think the deal would make no sense. Why would Google want to spend three times as much as it’s ever spent to get into the inbound marketing — the CRM and marketing automation business?

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At a second glance, it makes a ton of sense.

I don’t know if you’ve noticed, but I and others at CMI spend a lot of time discussing privacy, owned media, and the deprecation of the third-party cookie. I just talked about it two weeks ago. It’s really happening.

All that oxygen being sucked out of the ad tech space presents a compelling case that Alphabet should diversify from third-party data and classic surveillance-based marketing.

Yes, this potential acquisition is about data. HubSpot would give Alphabet the keys to the kingdom of 205,000 business customers — and their customers’ data that almost certainly numbers in the tens of millions. Alphabet would also gain access to the content, marketing, and sales information those customers consumed.

Conversely, the deal would provide an immediate tip of the spear for HubSpot clients to create more targeted programs in the Alphabet ecosystem and upload their data to drive even more personalized experiences on their own properties and connect them to the Google Workspace infrastructure.

When you add in the idea of Gemini, you can start to see how Google might monetize its generative AI tool beyond figuring out how to use it on ads on search results pages.

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What acquisition could mean for HubSpot customers

I may be stretching here but imagine this world. As a Hubspoogle customer, you can access an interface that prioritizes your owned media data (e.g., your website, your e-commerce catalog, blog) when Google’s Gemini answers a question).

Recent reports also say Google may put up a paywall around the new premium features of its artificial intelligence-powered Search Generative Experience. Imagine this as the new gating for marketing. In other words, users can subscribe to Google’s AI for free, but Hubspoogle customers can access that data and use it to create targeted offers.

The acquisition of HubSpot would immediately make Google Workspace a more robust competitor to Microsoft 365 Office for small- and medium-sized businesses as they would receive the ADDED capability of inbound marketing.

But in the world of rented land where Google is the landlord, the government will take notice of the acquisition. But — and it’s a big but, I cannot lie (yes, I just did that). The big but is whether this acquisition dance can happen without going afoul of regulatory issues.

Some analysts say it should be no problem. Others say, “Yeah, it wouldn’t go.” Either way, would anybody touch it in an election year? That’s a whole other story.

What marketers should realize

So, what’s my takeaway?

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It’s a remote chance that Google will jump on this hard, but stranger things have happened. It would be an exciting disruption in the market.

The sure bet is this. The acquisition conversation — as if you needed more data points — says getting good at owned media to attract and build audiences and using that first-party data to provide better communication and collaboration with your customers are a must.

It’s just a matter of time until Google makes a move. They might just be testing the waters now, but they will move here. But no matter what they do, if you have your customer data house in order, you’ll be primed for success.

Want more content marketing tips, insights, and examples? Subscribe to workday or weekly emails from CMI.

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Cover image by Joseph Kalinowski/Content Marketing Institute

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