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10 Essential Priorities For Your Retail SEO Strategy

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10 Essential Priorities For Your Retail SEO Strategy

Ecommerce is expected to reach almost 35% of sales among big-box retailers worldwide by 2023, rising from 23% in 2019, according to Edge Retail Insight.

This growth is expected to continue, with ecommerce taking a nearly 40% share of sales by 2025.

This comes amid strong online growth and stable or declining physical store sales worldwide.

However, store-based retail nevertheless continues to account for the majority of sales. Additional research shows consumers prefer a mix of online and offline shopping.

Regardless of how the transaction is carried out, the majority of shoppers use search engines for discovery and comparison shopping.

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Image from LSA, February 2022

That means that whether customers are shopping in your store, on your website, or via a social commerce platform, SEO is an area of opportunity retailers cannot afford to miss.

Here are 10 top priorities for your retail SEO strategy.

1. Keyword Research

Keyword research is extremely important for retail brands. Knowing what keywords consumers are searching for and how they are searching is vital to building out your informational architecture and content strategy.

It should cover keywords at all stages of the fragmented user journey:

  • informational,
  • navigational,
  • transactional,
  • and intent-based.

There are a plethora of keyword research tools, but always make sure to review your competitors’ keyword research strategy, too.

That includes Amazon because of the high purchase intent there. Use Amazon’s keyword tool, as well as tools like Ahrefs.

Once the site is up and running, review paid search data and find keywords that are converting and driving traffic and sales.

Make sure the site is ranking on the first page wherever possible of all the major search engines for those keywords through ongoing optimization.

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This will help you augment organic performance initially but then reallocate your paid budget over time as SEO proves its value.

2. Local Search

Getting found online is key to driving traffic and sales.

It’s a simple truth that the more you show up for your customers, the more your business thrives and can provide services.

But when it comes to local search, accuracy matters.

So get on a good local search platform and then claim and optimize your listings.

Optimized listings help your retail brand show up at the top of local searches and provide a consistent customer experience to drive acquisition and retention.

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Make sure you are taking advantage of Google Business Profiles, a tool that helps businesses manage their presence across Google properties, to share updates with your customers.

Add photos to your GBP listings to improve the customer experience, add attributes so customers know what to expect, display your products and inventory, submit relevant categories, respond to Q&A, and also monitor and respond to reviews.

I can’t tell you how many retail brands still don’t respond to reviews, both good and bad.

To learn more about how to optimize for local search, read the Definitive Guide to Improve Your Local Search Rankings.

3. Structured Data

Structured data can help search engines better understand your content and improve visibility via Featured Snippets.

For retail brands, the most important structured data type is product schema.

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All your products should be marked up with product schema so Google and other search engines can publish more information about your products and get a better understanding of what your brand sells.

Other important structured data types for retail stores and local businesses are local business schema, which posts your address, ratings and reviews, website, geocoordinates, events, etc.

To learn more, visit How to Use Schema for Local Search.

4. Top Quality Content

Fresh, high-quality content based on intent is very important for retail brands.

That’s in part because 81% of retail shoppers conduct online research before buying.

With so many users doing online research – and over 70% of this research coming from mobile phones – it’s imperative you have content that satisfies their needs.

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If I was working with a new retail brand, I would make sure my category pages and product pages are filled with high-quality and unique content.

Additionally, I would make sure I have a blog that helps users solve problems and offers advice, tips, and how-to content that is relevant to the brand.

It’s important to optimize product review pages, as well.

I still come across big retailers that do not have any content blocks or FAQ content on their category pages and limited content on their product pages, which is a missed opportunity to rank for upper funnel and transactional keywords.

For example, on the climbing ropes category page for outdoor retailer REI, there is no content block that describes what a climbing rope is or answers any questions for the Google rich snippet feature, People Also Ask (PAA).

Instead, other sites are dominating the featured snippets for content that REI should own.

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Landing page of REI climbing rope productsImage from REI, January 2022
people also ask google snippet for ropesScreenshot from search for [climbing ropes], Google, February 2022

5. Optimized Images

Humans are very visual. When it comes to retail, you can’t forget about optimizing images for both product and non-product-related keywords.

Shoppers like to see what it is they’re considering purchasing from multiple angles, close up, and even virtually placed in their own environment.

digital shopping young vs. older millennialsImage by eMarketer, February 2022

Always make sure to optimize your image file names, image size, formats, and alt text to help search engines understand your images and show up in the image search results for relevant keywords.

In addition, platforms like Pinterest and Instagram rely on images and are constantly honing their shopping features, so brands should optimize their images and video assets for those powerhouse discovery channels, as well.

6. Mobile and Core Web Vitals (CWV)

Mobile now accounts for more than half of all ecommerce traffic and definitely has taken over desktop as a top traffic-driving source.

Since shoppers are searching and buying products using their mobile devices, brands need to ensure their sites are optimized for mobile.

To do so, make sure the site is using easy-to-read text, is user-friendly, and has clear calls to action.

That helps ensure users interact with the main conversion points, i.e., buy products, sign up for rewards, etc.

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In 2021, Google updated its algorithm to incorporate page experience as a ranking signal.

You also want to make sure your pages load as quickly as possible – preferably under three seconds – and are optimized for Core Web Vitals. This can give your page a boost and that could make the difference in super competitive retail SERPs.

According to a study from cybersecurity firm Radware, 51% of online shoppers in the U.S. claimed if a site was too slow they would not complete a purchase.

7. Backlinks

Backlinks are still an important part of any SEO strategy.

Always monitor your backlink profile to see if you have any links from spammy sites or broken backlinks and make sure your links have a mixture of branded and non-branded anchor text.

Also, remember having too many exact match anchor text links can be harmful to your link profile.

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In order to obtain high-quality links, always make sure you have content that is helpful to end-users and satisfies their problems.

For example, one retailer that does this effectively is The Body Shop.

Since The Body Shop sells foundation, they have a post on How to Apply Foundation.

That attracts links to their site because it helps consumers solve a real problem. It’s educational and people would consider that a helpful share as opposed to an advertisement.

Coupon link building is a great option for retailers, as well.

8. SEO-Friendly Page Templates

When it comes to building page templates for retail brands, it’s important to follow SEO best practices.

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Building and designing templates in an SEO-friendly manner ensures search engines can crawl and index your content.

Keep the following in mind as you optimize.

Document Templates

  • Use front-loaded exact-match primary keywords and secondary keywords in your title tags. Be sure to use no more than 65 characters (including spaces).
  • Utilize the SERP Preview Tool to see how the title will appear in the SERP and check for truncation.
  • Maintain uniform branding with a pipe or dash.
  • Provide search engines and searchers with a concise yet captivating description of what the page is about in the meta description.
  • Maintain consistency with brand voice, messaging, and tone.
  • Keep character counts to around 156 to 165 maximum, including spaces. You can utilize SERP Preview Tool to see how the description will appear in the SERP and check for truncation. Always include a Call to Action, like “Learn more”, “Find out how…”, “Browse [offerings]…”, etc. Avoid sounding like an advertisement or too promotional.
  • Use one H1 tag per page with the primary keyword front-loaded. Your H1 should introduce the main topic/theme/title of the page and help provide structure and context.
  • Use keyword-rich H2 tags (there is no limit on the number of H2s per page). Exact-matching longtail keywords/questions/voice search queries in the H2s helps target paragraph-type featured snippets in the SERP.

Body Copy Requirements

  • Build out long-form content, containing at least 901-1200 words per page. Include exact matching for target keywords and internal linking to relevant PDPs/category pages as much as possible.
  • Include CTA buttons, high-quality, compressed, optimized images with alt tags to improve UX and all text on images should be crawlable/indexable.
  • Internal linking should include relevant PDPs/category pages as much as possible and include CTA buttons.
  • The topic of page and body content should align with and serve both informational and commercial search intent (i.e., provide knowledge/article-type content while also making relevant products and shopping easily accessible).
  • Internal linking to specific products should be strategically placed to increase the likelihood of conversion and keep the user on the site for as long as possible.
  • Avoid transactional/promotional verbiage/obvious persuasion to gain sales.

URL Requirements

  • URLs are a minor ranking factor and should be keyword-rich, semantically accurate, and succinct, providing a clear idea of what the page is about.
  • Remove stop words and keep them as short as possible to make URLs look cleaner.
  • Ensure the CMS will create URLs that are all lower case and structured properly.

9. Strong Technical Architecture And Foundation

Perform crawls of your site using Screaming Frog, Botify, DeepCrawl, or whatever crawler you prefer to make sure the site does not have any major technical issues that can harm your search engine rankings.

Always check for things like:

  • Broken links on your site.
  • Missing alt text or metadata.
  • Thin and duplicate content.
  • Your domain is accessible using non-www or www and there is only one version of your site. Other versions should be 301 redirected to the preferred version.
  • Missing HTTPS.
  • That the site does not have a no index and/or is not blocking pages that should be crawled.
  • Google Analytics and Search Console are set up and verified.
  • All your pages have unique and optimized metadata.
  • Your site has minimal crawl errors, i.e., 404 pages, etc.

10. Measurement

Monitoring your SEO progress is extremely important for measuring how your retail brand is performing over time.

When launching a new brand, you want to make sure you’re ranking for all your brand-related keywords and in the top 30 for non-branded keywords.

As the site starts to age, continue to optimize to make sure you are ranking for high-volume and relevant keywords that are going to drive business value and ROI.

This may take a while for a new site, but it should take less time for an existing site, depending upon the state of the site and how competitive your aspect of retail is.

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In addition, always monitor important KPIs, which can consist of but are not limited to the following:

  • Branded rankings.
  • Non-branded rankings.
  • Golden keyword list, i.e., keywords that you have to own.
  • Time on site.
  • Bounce rate.
  • Conversions.
  • Organic visits.
  • New organic visitors.

Other items to keep a careful watch on include paid search data, which can help build out your content and keyword strategy.

Also, prioritize keywords that perform well on the paid side to maximize efficiencies.

It’s also important to monitor Google Search Console for any manual actions, crawl errors, indexing issues, etc., and to address those issues right away.

Wrapping Up

Optimizing a retail website can help build your customer base and build trust among an audience looking specifically for the products you sell.

With the growth of ecommerce accounting for a good and growing portion of sales, focus on:

  • Building and maintaining an SEO-friendly website that loads quickly.
  • Creating content that satisfies the needs of end-users, helps users solve problems and attract links, is marked up with structured data, and is optimized for local search.

This will drive incremental revenue, traffic, and sales and take valuable search engine real estate away from your retail competitors.

More resources:

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Featured Image: Dilok Klaisataporn/Shutterstock




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HARO Has Been Dead for a While

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HARO Has Been Dead for a While

Every SEO’s favorite link-building collaboration tool, HARO, was officially killed off for good last week by Cision. It’s now been wrapped into a new product: Connectively.

I know nothing about the new tool. I haven’t tried it. But after trying to use HARO recently, I can’t say I’m surprised or saddened by its death. It’s been a walking corpse for a while. 

I used HARO way back in the day to build links. It worked. But a couple of months ago, I experienced the platform from the other side when I decided to try to source some “expert” insights for our posts. 

After just a few minutes of work, I got hundreds of pitches: 

So, I grabbed a cup of coffee and began to work through them. It didn’t take long before I lost the will to live. Every other pitch seemed like nothing more than lazy AI-generated nonsense from someone who definitely wasn’t an expert. 

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Here’s one of them: 

Example of an AI-generated pitch in HAROExample of an AI-generated pitch in HARO

Seriously. Who writes like that? I’m a self-confessed dullard (any fellow Dull Men’s Club members here?), and even I’m not that dull… 

I don’t think I looked through more than 30-40 of the responses. I just couldn’t bring myself to do it. It felt like having a conversation with ChatGPT… and not a very good one! 

Despite only reviewing a few dozen of the many pitches I received, one stood out to me: 

Example HARO pitch that caught my attentionExample HARO pitch that caught my attention

Believe it or not, this response came from a past client of mine who runs an SEO agency in the UK. Given how knowledgeable and experienced he is (he actually taught me a lot about SEO back in the day when I used to hassle him with questions on Skype), this pitch rang alarm bells for two reasons: 

  1. I truly doubt he spends his time replying to HARO queries
  2. I know for a fact he’s no fan of Neil Patel (sorry, Neil, but I’m sure you’re aware of your reputation at this point!)

So… I decided to confront him 😉 

Here’s what he said: 

Hunch, confirmed ;)Hunch, confirmed ;)

Shocker. 

I pressed him for more details: 

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I’m getting a really good deal and paying per link rather than the typical £xxxx per month for X number of pitches. […] The responses as you’ve seen are not ideal but that’s a risk I’m prepared to take as realistically I dont have the time to do it myself. He’s not native english, but I have had to have a word with him a few times about clearly using AI. On the low cost ones I don’t care but on authority sites it needs to be more refined.

I think this pretty much sums up the state of HARO before its death. Most “pitches” were just AI answers from SEOs trying to build links for their clients. 

Don’t get me wrong. I’m not throwing shade here. I know that good links are hard to come by, so you have to do what works. And the reality is that HARO did work. Just look at the example below. You can tell from the anchor and surrounding text in Ahrefs that these links were almost certainly built with HARO: 

Example of links build with HARO, via Ahrefs' Site ExplorerExample of links build with HARO, via Ahrefs' Site Explorer

But this was the problem. HARO worked so well back in the day that it was only a matter of time before spammers and the #scale crew ruined it for everyone. That’s what happened, and now HARO is no more. So… 

If you’re a link builder, I think it’s time to admit that HARO link building is dead and move on. 

No tactic works well forever. It’s the law of sh**ty clickthroughs. This is why you don’t see SEOs having huge success with tactics like broken link building anymore. They’ve moved on to more innovative tactics or, dare I say it, are just buying links.

Sidenote.

Talking of buying links, here’s something to ponder: if Connectively charges for pitches, are links built through those pitches technically paid? If so, do they violate Google’s spam policies? It’s a murky old world this SEO lark, eh?

If you’re a journalist, Connectively might be worth a shot. But with experts being charged for pitches, you probably won’t get as many responses. That might be a good thing. You might get less spam. Or you might just get spammed by SEOs with deep pockets. The jury’s out for now. 

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My advice? Look for alternative methods like finding and reaching out to experts directly. You can easily use tools like Content Explorer to find folks who’ve written lots of content about the topic and are likely to be experts. 

For example, if you look for content with “backlinks” in the title and go to the Authors tab, you might see a familiar name. 😉 

Finding people to request insights from in Ahrefs' Content ExplorerFinding people to request insights from in Ahrefs' Content Explorer

I don’t know if I’d call myself an expert, but I’d be happy to give you a quote if you reached out on social media or emailed me (here’s how to find my email address).

Alternatively, you can bait your audience into giving you their insights on social media. I did this recently with a poll on X and included many of the responses in my guide to toxic backlinks.

Me, indirectly sourcing insights on social mediaMe, indirectly sourcing insights on social media

Either of these options is quicker than using HARO because you don’t have to sift through hundreds of responses looking for a needle in a haystack. If you disagree with me and still love HARO, feel free to tell me why on X 😉



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Google Clarifies Vacation Rental Structured Data

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Google updates their vacation rental structured data documentation

Google’s structured data documentation for vacation rentals was recently updated to require more specific data in a change that is more of a clarification than it is a change in requirements. This change was made without any formal announcement or notation in the developer pages changelog.

Vacation Rentals Structured Data

These specific structured data types makes vacation rental information eligible for rich results that are specific to these kinds of rentals. However it’s not available to all websites. Vacation rental owners are required to be connected to a Google Technical Account Manager and have access to the Google Hotel Center platform.

VacationRental Structured Data Type Definitions

The primary changes were made to the structured data property type definitions where Google defines what the required and recommended property types are.

The changes to the documentation is in the section governing the Recommended properties and represents a clarification of the recommendations rather than a change in what Google requires.

The primary changes were made to the structured data type definitions where Google defines what the required and recommended property types are.

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The changes to the documentation is in the section governing the Recommended properties and represents a clarification of the recommendations rather than a change in what Google requires.

Address Schema.org property

This is a subtle change but it’s important because it now represents a recommendation that requires more precise data.

This is what was recommended before:

“streetAddress”: “1600 Amphitheatre Pkwy.”

This is what it now recommends:

“streetAddress”: “1600 Amphitheatre Pkwy, Unit 6E”

Address Property Change Description

The most substantial change is to the description of what the “address” property is, becoming more descriptive and precise about what is recommended.

The description before the change:

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PostalAddress
Information about the street address of the listing. Include all properties that apply to your country.

The description after the change:

PostalAddress
The full, physical location of the vacation rental.
Provide the street address, city, state or region, and postal code for the vacation rental. If applicable, provide the unit or apartment number.
Note that P.O. boxes or other mailing-only addresses are not considered full, physical addresses.

This is repeated in the section for address.streetAddress property

This is what it recommended before:

address.streetAddress Text
The full street address of your vacation listing.

And this is what it recommends now:

address.streetAddress Text
The full street address of your vacation listing, including the unit or apartment number if applicable.

Clarification And Not A Change

Although these updates don’t represent a change in Google’s guidance they are nonetheless important because they offer clearer guidance with less ambiguity as to what is recommended.

Read the updated structured data guidance:

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Vacation rental (VacationRental) structured data

Featured Image by Shutterstock/New Africa

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Google On Hyphens In Domain Names

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What Google says about using hyphens in domain names

Google’s John Mueller answered a question on Reddit about why people don’t use hyphens with domains and if there was something to be concerned about that they were missing.

Domain Names With Hyphens For SEO

I’ve been working online for 25 years and I remember when using hyphens in domains was something that affiliates did for SEO when Google was still influenced by keywords in the domain, URL, and basically keywords anywhere on the webpage. It wasn’t something that everyone did, it was mainly something that was popular with some affiliate marketers.

Another reason for choosing domain names with keywords in them was that site visitors tended to convert at a higher rate because the keywords essentially prequalified the site visitor. I know from experience how useful two-keyword domains (and one word domain names) are for conversions, as long as they didn’t have hyphens in them.

A consideration that caused hyphenated domain names to fall out of favor is that they have an untrustworthy appearance and that can work against conversion rates because trustworthiness is an important factor for conversions.

Lastly, hyphenated domain names look tacky. Why go with tacky when a brandable domain is easier for building trust and conversions?

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Domain Name Question Asked On Reddit

This is the question asked on Reddit:

“Why don’t people use a lot of domains with hyphens? Is there something concerning about it? I understand when you tell it out loud people make miss hyphen in search.”

And this is Mueller’s response:

“It used to be that domain names with a lot of hyphens were considered (by users? or by SEOs assuming users would? it’s been a while) to be less serious – since they could imply that you weren’t able to get the domain name with fewer hyphens. Nowadays there are a lot of top-level-domains so it’s less of a thing.

My main recommendation is to pick something for the long run (assuming that’s what you’re aiming for), and not to be overly keyword focused (because life is too short to box yourself into a corner – make good things, course-correct over time, don’t let a domain-name limit what you do online). The web is full of awkward, keyword-focused short-lived low-effort takes made for SEO — make something truly awesome that people will ask for by name. If that takes a hyphen in the name – go for it.”

Pick A Domain Name That Can Grow

Mueller is right about picking a domain name that won’t lock your site into one topic. When a site grows in popularity the natural growth path is to expand the range of topics the site coves. But that’s hard to do when the domain is locked into one rigid keyword phrase. That’s one of the downsides of picking a “Best + keyword + reviews” domain, too. Those domains can’t grow bigger and look tacky, too.

That’s why I’ve always recommended brandable domains that are memorable and encourage trust in some way.

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Read the post on Reddit:

Are domains with hyphens bad?

Read Mueller’s response here.

Featured Image by Shutterstock/Benny Marty

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