SEO
Hur man startar ett e-handelsföretag (9 steg till framgång)

Allt-i-ett-plattformar (tänk Shopify) har gjort det alltför enkelt för vem som helst och deras mormor att sätta upp butik snabbt.
Hear me out. There is a big difference between setting up an online store and launching a successful e-commerce business.
To be successful, you’ll need to research and develop a competitive product and create a professional website with fast shipping and helpful customer service—all while building a memorable brand.
I don’t want to discourage you with an extensive task list; that’s not what this is about.
We’re here to help you succeed. In this article, you’ll find nine steps to start your e-commerce business on the right foot.
Before you start building anything, you’ll want to research the viability of your vision.
Do search query trends support that this product or store is something people want? What will your market position be, and can it be profitable?
Search query trends: Is this something people want?
You can get an idea of the level of interest using Google Trends and a good keyword research tool.
Google Trends is an online search tool that maps the popularity of broad queries in Google Search across various regions and languages over time.
For example, say I’m interested in starting a children’s gift shop. Google Trends shows that searches for kids’ board games have declined for a few years—especially around the holiday season.

However, searches for wooden toys seem consistent.

Based on this, wooden toys may be a better product niche than board games.
A keyword research tool is also helpful in the research phase. Ahrefs’ Keywords Explorer, for example, lets you see more details like related search queries and competitive metrics.
Continuing with the wooden toy shop example, Keywords Explorer tells me that a related search query, “wooden stacking toys,” has, on average, 500 monthly searches. And the trend line is increasing.

I would also likely need very few to no backlinks to rank in the top 10 based on the low Keyword Difficulty (KD) score.
We can confirm that in the SERP overview where we see that smaller niche e-commerce sites are ranking in the top 10, along with the giants like Target and Amazon:

Based on this, it seems wooden stacking toys are an emerging trend that is not too competitive yet.
Customer research: What will your market position be?
In addition to what people are interested in, you need to learn why they buy and what they want to see improved.
To understand why people buy, join industry forums, read reviews on similar products, and collect feedback directly from potential buyers with surveys and polls.
Collecting feedback from your audience will help inform and build your brand’s market position.
Continue listening as your product rolls out. Staying in touch with your customer base is essential to successful brands.
Pricing research: How much are they willing to pay?
Pricing touches everything from your business finances to your product’s positioning in the market.
All pricing strategies have an underlying formula involving costs (the amount you spend), profit margin (money left after costs), and markup (what you add to the cost of production).
Try the cost-plus pricing method if you need a relatively quick and straightforward way to set a starting price.
This is easy. To set your first price, add up all the costs involved in bringing your product to market and then add your profit margin on top of those costs.

Compare this selling price to what competitors are charging and explore historical price patterns. Or, to put it simply, get to know what your customer base is willing to spend.
Once you’ve figured out what products you want to sell, the next step is to find who will make them.
You may create handmade products, work with a manufacturer, or resell existing products.
Below is a brief overview of the pros and cons of different sourcing options.
Creating handmade products
Handmade products are perceived as high quality, so this option allows sellers to charge a premium price.
You will have the most control over design and quality because you create the product in small batches.
The trouble with making everything by hand is that it’s hard to scale. There are only so many widgets one person can make in a day.
Working with a manufacturer to build products
Working with a manufacturer will solve the growth problem, but it’s time intensive and expensive.
You will look for a manufacturer, then work with them to build prototypes to your specifications and, finally, place your first order—in bulk.
Wix has a good guide on how to find a manufacturer that includes a few U.S. directories and overseas directories.
Just be careful not to jump at the first manufacturing opportunity that matches your budget. Take your time to get to know their service quality (and legitimacy). Ask if you can review their license, whether there’s a minimum order quantity, and the average turnaround time.
Reselling existing products through a supplier
Many people choose to enter the e-commerce space by reselling existing products because it is easy to scale and does not require high upfront costs.
The process is fairly simple. You find vendors through online directories, order products, and ship them to your storage location or directly to customers (aka dropshipping).
Get started by browsing online directories, asking for wholesale referrals from within your network, or partnering with well-known sites like AliExpress eller Faire.
While reselling has the least startup hurdles, keep in mind that you will not have a unique product or control over quality and may run into supply chain issues.
Once you have a strong plan for your e-commerce business, it’s time to choose a name and fill out all the legal forms to make it legit.
When choosing a name for your company, you’ll want something that speaks to the product you sell and your target market. After all, you want your brand to be memorable so customers can easily find you when they’re ready to purchase.
Once you have a name in mind, check that another business hasn’t already taken it or the domain name. If the domain is registered, try a few variations before hitting the proverbial drawing board again.
Here is what the business name lookup in my state looks like:

Then on a national level, this is what the Trademark Electronic Search System (TESS) looks like.

And finally, you can do a quick check for domain availability through your hosting provider of choice.

Last but certainly not least is ensuring you comply with local laws and regulations. This includes choosing your business’s legal structure and filing for necessary patents and trademarks.
Trying to decipher all the legal stuff can feel daunting. Thankfully, there are multiple online legal service providers to help make the legal process as easy as possible.
Now that you’ve legally started your e-commerce business, it’s time to create your website.
The actual building of your site will take place on an e-commerce platform, and there are many to choose from.
Changing platforms down the road gets really complicated, so it is in your best interest to choose a platform that is easy for you to manage and accommodates most SEO requirements.
Organic traffic from search engines could potentially be your biggest traffic source, so you shouldn’t neglect this aspect.
To stay as neutral as possible, we’ve listed the most popular e-commerce platforms, according to market share:
WooCommerce
WooCommerce is the most popular e-commerce platform, with a market share of 36.68% worldwide.
It is free to download (which likely has something to do with its widespread use), open-source, and has many useful plugins that give you complete control over your SEO settings.
If you already have a WordPress site and have the technical chops to use the advanced features, WooCommerce is the best option.
Squarespace
Squarespace online stores ranked second, with a market share of 14.49% in 2022.
Years ago, trying to optimize a Squarespace site for search was really frustrating. I felt like my hands were tied. Yet, I was still able to hit that $1M in sales benchmark despite the minimal SEO capabilities.
A lot has changed since then, and I would recommend Squarespace to the non-techy crowd because of the drag-and-drop web builder and easy-to-use on-page SEO tab.
Shopify
Shopify was the third-largest e-commerce platform in 2022, with 10%.
The hosting, website builder, payment gateway, order tracking, and marketing tools are all included, with no complex installation process or wait time.
If you don’t already have a strong preference, go with Shopify. It isn’t perfect, but it’s the best out-of-the-box solution for most people in terms of its features and management.
Wix
Wix was the fourth-largest e-commerce platform in 2022, at 6.44%.
Like Squarespace, Wix offers a user-friendly interface and templates to create a professional website with little tech experience.
While Wix has been adding a ton of SEO functionality, some important cons remain, like weird link structure and code bloat. That’s not ideal because speed matters in SEO and conversion rate optimization. Unfortunately, Wix’s server response time could be better.
Your e-commerce website isn’t complete until you’ve set up a payment gateway so customers can pay for the products they want to purchase.
Payment gateways refer to the technology that helps sellers receive customer payments.
When choosing a payment processor for your online store, think about the volume and value of your transactions.
For example, suppose you have a lot of high-value transactions. In that case, using a payment processor that charges a set monthly fee and a low transaction fee makes sense.
Below, we have listed the most common payment processors by market share:
PayPal
PayPal is the most popular payment gateway, holding 42.83% of the market. It supports Visa, Mastercard, American Express, Citibank, and more.
Data suggests that PayPal-enabled checkouts convert at 88.7%, and 52% of mobile customers will likely make additional online purchases if they see PayPal as a payment option.
Stripe
If you’re looking for a payment gateway that supports multiple currencies and integrates well with WooCommerce, Stripe is a great option. It’s available in more than 25 countries and has a market share of 18.65%.
Shopify Pay Installments
Shopify Pay Installments is the third-largest payment processor. It is unique because it allows customers to pay for orders in four interest-free installments. It’s available in 22 countries at the time of publication.
Multiple payment options effectively increase sales because you extend your reach to every potential customer.
Amazon
Amazon Pay is the fourth-largest payment processor, at 5.04%.
Amazon Pay allows customers to use their Amazon account information to make online purchases on your e-commerce store.
The benefit of using Amazon Pay is that it increases customer trust, confidence, and conversion rates.
Just as you need a payment processor to accept payments, you also need a shipping system to send products to your customers.
Will you maintain inventory, pack and ship orders “in-house,” or outsource shipping to a third-party provider?
Amazon has changed customer expectations regarding shipping. Because of this, offering fast, affordable (even free) shipping options can help reduce shopping cart abandonment and increase conversions.
Free shipping may sound like it only benefits the customer, but it can be a win-win solution for both parties.
For example, you could offer free shipping on orders over a certain amount. By doing so, you are meeting the customers’ expectations of free shipping and increasing the average order total.
And remember to consider free return shipping. Returns play a significant role in gaining new customers. Over 70% of surveyed consumers agree that the returns experience plays an important role in customer loyalty.
Launching your website is only the beginning. Once your online store is live, you’ll need excellent customer service to help your customers with questions and to ensure they are happy with their purchases.
In the beginning, have a key staff member, such as yourself or a marketing director, act as lead for all customer inquiries.
This direct contact with your audiences provides valuable insights into areas of growth and product design.
Once it becomes too much for one person, this work can be delegated to a part-time or full-time customer service rep.
How to best serve your customer base is going to vary; below are a few customer service touchpoints to consider:
Live chat
Customers crave instant gratification. If they have a question, they want an answer ASAP.
If you can’t help them immediately, you risk losing them to a competitor that’s only one click away.
Since 83% of online shoppers need assistance completing an order, live chat (with real people, not bots) is a must-have.
Social media
A study by Bain & Company found companies that responded to customer service requests on social media gained 20% to 40% more sales from those customers.
Du kan set up alerts to let you know when your business is being discussed, answer user questions, give updates on new products, and resolve any issues they may have.
When an issue or question arises, the majority of people (62%) prefer to contact a company for customer service via email over any other channel, according to forskning.
That’s right. Email beats out live chat (23%) and social messaging sites (21%) regarding customer service preferences.
The lesson here is not to “deprioritize” email in favor of new technology, but to keep multiple communication channels in a unified system so customer inquiries can be quickly resolved.
Passion, a unique product, and a beautiful website aren’t enough to get customers to notice you (unfortunately).
You’ll need to invest time and money into a combination of SEO, ads, social, video marketing, and more.
We spoke to the consultant of an eight-figure e-commerce business (ButcherBox) who shared six proven e-commerce marketing strategies just for you.
Below is a quick summary of ways to market your online shop:
Search engine optimization (SEO)
SEO helps you rank higher in the search results for relevant search queries. It generally involves keyword research, content creation, länkbygge, and technical improvements.
E-commerce SEO ups the ante, though. There are a lot of specifics you’ll have to deal with, but we have your back with our beginner’s guide to e-commerce SEO.
Online advertising
Online advertising is any time you place an ad on Google, Facebook, Instagram, etc., whether it’s pay-per-click, pay-per-impression, or something else.
Ads are effective because brands can target the ad’s message to specific users, including how close the person is to buying the product.
Take Vuori (performance apparel brand), for example; the DTC brand grew to an unprecedented $4 billion valuation in just six years.
Founder Joe Kudla credits online advertising as the reason the brand made it from its humble beginnings.
And quite honestly, if we hadn’t leaned into that (direct marketing) so heavily, we probably wouldn’t have made it.
Vuori used a combination of Google Merchant Center and Facebook dynamic ads, Facebook-sponsored posts, and lookalike audiences built off its mailing list. It paid close attention to cost per acquisition to evaluate what was working.
Marknadsföring i sociala medier
With a new business, you’ll be juggling a lot—so choose one social media platform to focus on. Ideally, one that balances where your audience hangs out with a medium you feel comfortable working with.
For example, if you love creating flat lays or product photography, Instagram or Pinterest will serve you well.
If you are extroverted and love to be in front of the camera, you’ll shine on TikTok or YouTube.
The key is consistency. Refrain from spreading yourself too thin by trying to grow all your social media profiles. Focus on complementing your natural talents, so you’ll keep it up.
Learn more: Find Influencers: 6 Easy Steps to Choose the Right Ones
Video marketing
Video marketing works well for e-commerce because it shows how your products are used and how they can benefit the customer.
Many video marketing platforms let you sell directly through the app, like YouTube, Facebook Live, and Instagram Stories.
While resource-intensive, video is not a channel to sleep on. A recent study found that 73% of respondents preferred watching a short video to learn about a product or service.
And Google knows it.
During an episode of the “Search Off the Record” podcast, Google Product Manager Danielle Marshak said, “We think this kind of content (video) could be useful for a lot of different types of search queries, and we’ve been experimenting with how to show it to users more often.”
Videos are already rising in prominence on Google, appearing in the main search results page, video search results, Google Images, and Discover.
Taking the Vuori example from above. Over 1,200 of the keywords it ranks for in Google also trigger video results in the SERP:

Considering Ahrefs’ YouTube channel has over 360,000 subscribers and 14 million views, it’s safe to say we know a thing or two about video marketing. Read our beginner’s guide to video marketing för att starta.
E-post marknadsföring
Promotional emails—love or hate them, they are a great way to grow your retail business.
This is because traffic from your email list isn’t the fleeting kind you often get from social media posts or paid ads. It brings people who have engaged with you already back to your site.
It’s like the flyer in your mailbox at home vs. the billboard on the highway.
Get the inside scoop from a marketer that has grown multiple email lists in the tens of thousands in this guide to growing an email list.
As you receive orders, track which marketing tactics are working and which aren’t.
As time progresses, you’ll be able to adjust and change your marketing strategy to find what works best for your business.
A few metrics I keep an eye on for optimizing e-commerce marketing strategies are:
- Buy-to-detail rates (purchases divided by the number of product views).
- Average order value.
- Customer lifetime value.
- The number of returns or refunds (by marketing campaign).
Regularly analyzing your results can identify areas that need improvement, so you can make changes to grow your business.
Learn how to measure customer lifetime value and other essential marketing KPIs in our list of marketing KPIs worth tracking.
Slutgiltiga tankar
There you have it—a nine-step guide to starting an e-commerce business.
Don’t let the amount of work overwhelm or discourage you. The number #1 most important step is to get started.
Got any questions? Ping me på Twitter.
SEO
5 Ways Social Media Pros Are Safely Using AI Right Now

This post was sponsored by Iconosquare. The opinions expressed in this article are the sponsor’s own.
Does social media management sometimes feel like 15 jobs rolled into one?
We know, the business of social media involves a lot of plate-spinning.
There’s strategy development, content creation, data analysis, copywriting, customer service, community engagement, client communications, trend forecasting, graphic design, influencer management, reporting, and on and on it goes.
What if some of your most repetitive social media tasks could be handled by AI?
Yes, you can give yourself more time to create even more powerful social strategies by allowing AI to perform tasks like scheduling posts, analyzing content, and writing captions.
With AI-powered content creation tools, you can spend more of your time working and thinking like a top social media manager.
So, let’s take a closer look at five ways AI-generated captions will change the game for social media managers.
And don’t worry, AI won’t replace your social media job.
1. Ideate Social Media Post Content Faster (And Easier)
If writer’s block tends to take up a large portion of your campaign execution time, this tip is for you.
And you’re certainly not alone – this is a common problem for tons of social media managers who are juggling multiple projects. Coming up with creative, engaging captions on the fly isn’t always easy.
With the help of AI, a month’s worth of content can be captioned and scheduled in a fraction of the time. Even if a caption isn’t 100% perfect the first time, all it requires is a quick edit instead of hours of creating the perfect message.
Compare this to the lengthy process of ideating, drafting, rewriting, and editing captions, and it’s easy to see how beneficial a social media AI caption generator can be.
2. Get Better Engagement With High-Conversion Algorithms
Many AI caption generators are programmed to create captions specifically for conversion.
They know how to:
This is music to your ears if you’ve been striving to increase engagement for your clients – particularly if they’re stuck in a creative rut or don’t enjoy the writing process.
3. Put Out More Social Media Content
Not only does caption writing get easier and faster with social media AI – it has a positive effect on other content, too.
Time previously spent staring at a blank screen trying to find the right words can now be spent on curating, creating, and editing other forms of content – for example, YouTube videos, TikToks, Reels, podcasts, and carousels.
4. Create Social Media Content In 70+ Languages
From Chinese to Persian, there are more than 70 languages available to choose from in Iconosquare’s AI caption generator.
This enables you to break through language barriers and reach new audiences for your clients without the need to invest in additional resources.
5. Gain More Time For Higher ROI Tasks
Imagine what you could do with the time you’ve saved not writing captions from scratch.
That’s the beauty of AI.
Social media AI handles time-consuming, low-level tasks and frees you up to focus on work that delivers meaningful results – not only for your clients but for your business, too.
A Step-By-Step Guide To Creating AI-Generated Social Media Captions
For this example, we’ll use social media AI for an imaginary interior renovation brand.
Step 1: Enter Your Social Post Topic Or Subject
Start by typing in the subject of your social media post.
In this case, we’ll use “kitchen renovation,” though we could go even more specific with this, e.g. “Kitchen renovation completed in 3 weeks.”
Step 2: Add Your Brand Name For Maximum Exposure
The next step is to introduce your brand to the machine learning tool.
In this example, we’ll use the fake brand name “Kitchenstar.”
However, if you want captions that are less branded and more focused on the content of the image, all you have to do is leave “Brand” blank.
Step 3: Select Your Industry For Accurate Keyword Inclusion
For this example, we’ll enter “interiors” as our industry.
However, if you want captions that are less industry-specific and more focused on the content of the image, all you have to do is leave “Industry” blank.
Step 4: Get High-Conversion Social Media Captions From AI
The three captions Iconosquare’s AI caption generator creates are upbeat and engaging.
Each generated post caption has a good hook:
- Renovating your kitchen has never been easier!
- A fresh start for your kitchen!
- Our newly renovated kitchen using #kitchenstar products is something to write home
about!
And each one gets to the point without unnecessary fluff.

Step 5: Automatically Get Generated High-Conversion Hashtags
The first caption has a great hook and high-conversion hashtag suggestions.
Instead of broad, overused hashtags like #interiors or #kitchen, the AI caption generator has proposed more specific hashtags like #makingroomformemories.
Step 6: Make Any Manual Edits Necessary
The second caption is great and requires very little editing. I could add some more specific detail about what the renovation process entailed, otherwise this caption is good to go.


The third caption has that specificity – “quartz countertops, sleek countertops, and energy-efficient appliances.”
Even if these aren’t exactly right, you now have a template to use to write your caption without having to think about it.
If you’re not totally happy with the first three options, you can generate three more.

As for specific calls-to-action (CTAs) like “comment below” or “tag a friend,” you can easily add these to the finished AI-generated captions by selecting one of your “Saved captions.”
Why AI-Generated Content Won’t Make Your Job Redundant
If you’re worried about being replaced by AI, don’t worry.
Despite what you may read online, AI isn’t about to make your job obsolete.
Instead, AI is a great collaborator.
It automates repetitive tasks and sifts through millions of data points to produce actionable recommendations.
This frees up your time and empowers you and your team to create better content and campaigns that deliver their client results.
AI-powered social media tools unlock your potential.
Rather than wasting time and expertise on repetitive tasks like manually posting Rullar, you can focus on areas you’re passionate about and uniquely qualified to handle.
Even applications that aid creativity – like Iconosquare’s AI Captions – aren’t cause for concern about the future of your job.
Features like these only enhance and accelerate your creativity.
Again, AI social media tools are perfect for marketers who are juggling multiple clients and complex campaigns.
AI tools can’t replace the empathy, perspective, and storytelling that a human brings to marketing. And this is what it takes to truly connect with customers.
So, don’t worry about AI taking over the world – instead see these applications for what they are: an opportunity to make you an even better social media manager.
Want to try out Iconosquare’s AI caption generator for yourself? You can here!
Say Goodbye To Writer’s Block & Hello To AI-Generated Captions
If you’re ready to harness the power of AI-human collaboration, you have to try Iconosquare’s new AI caption generator.
It’s the perfect tool for generating engaging captions (for LinkedIn, Twitter, and Instagram) that are relevant to whichever brand you’re working on, whether you’re short of time or in need of a creative boost.
Just write out the subject of your post, brand name, and industry, and Iconosquare will generate a list of potential captions. You then pick your favorite and add it to your post in one click.
Bildkrediter
Featured Image: Image by Iconosquare. Used with permission.
SEO
9 SaaS Marketing Strategies for Sustainable Growth

Sustainable growth for a SaaS company is about creating long-term value that is a) profitable and b) able to be maintained over time without compromising the brand’s reputation. In other words, by building growth, you’re building a foundation for more growth as you go.
We’ll talk about nine marketing strategies that are perfect for achieving and maintaining sustainable growth.
Product-market fit (PMF) is when a business has confirmed signals that its product can satisfy an existing demand in a market with high potential.
The usual sign of achieving PMF is when people are willing to buy the product (even if it’s not perfect yet), actively use it, and recommend it to others.
This is a sustainable strategy because it allows you to make sure you’re building something meaningful that will actually get paying users.
PMF automatically makes your messaging more effective. You’re promoting a product people want. And you already know who you’re talking to, so your marketing dollars are better spent.
Conversely, if none of your marketing efforts seem to work, the problem may be the product and not how creative or well funded your campaigns are.
You can find SaaS companies with product-market fit all around. These will be companies that still offer the same kind of products that made them profitable: Slack, Atlassian, Shopify, etc.
How it works
The general idea is to ship a Minimum Viable Product (MVP) and iterate on it based on real user input until you see that people actively use it and recommend it.
There are five steps in the process:
- Formulate the value hypothesis: Why is a customer likely to buy your product?
- Specify the features of your MVP: The right quantity and quality of features needed to verify the value hypothesis.
- Build your MVP: There are many ways to present your product to your audience; you don’t necessarily need to develop a fully functional product.
- Test the MVP with real users: In other words, get feedback.
- Learn from your users and iterate: Some ideas will need more work, while some are probably destined to fail. Gather your data and make the decision.
When you achieve PMF, it will be time to scale your company and marketing efforts.
This strategy doesn’t need an introduction. We’ve all used product trials and free tools. That said, this strategy can be looked at from different angles. What’s important from a marketing perspective are these three benefits:
- Reduced friction – This means there are fewer objections to trying your product.
- Time to experience the value of the product and get hooked – Reading about a product on a landing page is not the same as experiencing it. Your potential customers will likely expect the possibility to put their hands on the product before they buy.
- Direct marketing channel – You can ask users to sign up for a newsletter or send them messages concerning the product.
For instance, HubSpot carves out parts of the platform for free usage (e.g., CRM, CMS). It does this, as it explains, to increase the force of its marketing flywheel. Or in other words, to propel its entire business model.

How it works
Start by weighing the pros and cons of free and freemium products.
Pros | Cons |
---|---|
Less friction with getting people to use your product. | Harder to manage expectations. People may expect to get more things for free. |
Bigger user base. | More server load and possibly more queries to support. |
Works well with growth loops (more on that later). | Offering something for free may reduce its perceived value. |
Direct marketing channel to signed-up users (content distribution and upselling). | |
More feedback. |
Getting users in front of free products is only part of the job. The harder part is getting them to upgrade.
First off, you need to set the right expectations—you won’t convert all of them. For the ones that are “convertible,” here are some tactics you can use:
- Never stop improving customer satisfaction. What your product does and how it does it is absolutely fundamental.
- Educate users about the product. Use blog posts, videos, or quick in-app tips.
- Offer limited access to all newly developed features. For instance, you can allow everyone to use each new feature for five days for free.
- Provide excellent customer service.
- Offer flexible payment options.
When looking for ideas for free products that will generate traffic, try a keyword research tool like Ahrefs’ Keywords Explorer. You can:
- Enter features of your product.
- Go to the Matching terms report.
- Använd Include filter with keyword modifiers pointing to tools, for example: “tool, check, checker, finder, analyzer, builder, free.” Set to “Any word.”

To illustrate, our free website traffic checker tool generates an estimated 33.4K organic visits each month from ranking for keywords like “website traffic checker” or even “website traffic.”


Content marketing is the process of creating and distributing content to attract and retain customers.
If you add search engine optimization to the equation, you get a framework for creating content relevant to your business och the reader. You also get a built-in distribution engine that generates almost free traffic.
SEO is one of the most sustainable marketing strategies because it generates passive traffic that accumulates over time and can generate traffic even years after. To put it differently, SEO results are continuous—and you don’t get that with all marketing strategies.

Our blog is an example of such a strategy. It brings an estimated 628K organic visits each month, worth around $860K in ad money, through regular publishing of SEO content.

How it works
SEO is generally worth it if at least one of these is true:
- People are searching for what you sell or do.
- People are searching for solutions to problems your business helps to solve.
- You can give a better solution than the conventional one people are searching for.
In any case, the core of this strategy is to find relevant keywords with traffic potential. The right keywords can connect you with your target audience and create an opportunity to pitch your product. And if you’re not ranking for these keywords, your competitors will.
The process of finding the right keywords for your website is called sökordsforskning. Here’s a quick rundown:
- Go to Keywords Explorer
- Enter industry-related seed keywords, e.g., “seo, digital marketing, keyword, backlink”
- See keyword ideas in the Matching terms report
- Use the filters to refine results if needed (e.g., look only for low-competition keywords or keywords with a certain minimum traffic potential)

Other elements of the SEO process are building a sound technical foundation, creating optimized content, and building links. You can learn how to start with the entire process in our beginner’s guide to SEO.
A user community can help your SaaS product in a number of ways:
- It helps to make the product better through feedback.
- It helps to spread word of mouth about the product even if the community is exclusive.
- It offers added value to the user—they can learn from others in the community and network.
Building a user community is a sustainable strategy because it leverages existing customers and can help facilitate long-term engagement with the product.
A famous example of a community with a price tag on it is Behance, acquired by Adobe for $150M. It generates over 10M search visits each month and allows the parent company to bring the design community very close to its product.


How it works
In a nutshell: create a place where people can meet online, build a constant presence there, and animate the community (feature launches, discussions, polls, etc.).
For example, at Ahrefs, we offer access to our exclusive community, Ahrefs Insider, with every subscription. All we needed to start it was a regular community feature on Facebook. Now it gathers a total of 17K registered users.

Earned media is publicity gained organically from promotional efforts, like press coverage, social media mentions, and search engine rankings.
Earned media is a sustainable form of marketing for these reasons:
- It’s cheaper in the long run compared to advertising (sometimes even free).
- It’s long lasting.
- It earns your brand awareness and credibility.
Here’s an example that checks all three boxes. A while ago, we published a data study showing that 90.63% of content gets no traffic from Google. This article was mentioned by multiple reputable websites, including NY Times, Forbes, and main SEO blogs. All of that coverage gave us free brand exposure and backlinks.

How it works
Earned traffic covers a wide range of marketing tactics, so there’s no silver bullet here. Besides SEO content, which we already touched on, the tactics that are repeatable and will probably have the most impact over time are:
When vetting which site to pitch your product, story, or quote to, you can use Ahrefs’ SEO Toolbar. For instance, say you’re looking for websites that review SaaS products like yours. Just search for your competitors’ reviews in Google and look at the metrics to see which sites can send you stronger links and considerable traffic.

Multi-channel marketing is basically about interacting with your audience using different marketing channels: social media, search, podcasts, email, etc.
Using multi-channel marketing will have the following advantages:
- A broader reach.
- Channels can work to support each other. For example, social media can help you to get links to websites and boost your SEO.
- You create convenience for your audience to interact with the brand.
- There’s less risk, thanks to diversification.
The idea behind this strategy is that your audience is likely scattered across various websites and social media platforms. So even if one marketing channel works exceptionally well, you probably shouldn’t drop all other channels.
How it works
Here are some ideas on how to find the best marketing channels for your business:
- You can see where your competitors promote.
- Do keyword research to estimate organic traffic for relevant keywords (we discussed it in point #3).
- Use audience research tools like SparkToro. Below, you can see a screenshot showing what kind of data about your audience the tool can provide.

Furthermore, using multiple marketing channels allows you to distribute content more effectively. You can:
- Repurpose content into other formats and platforms.
- Build an audience to distribute content directly (for example, grow your email list).
- Promote the content via ads or sponsored newsletters.
- Syndicate articles to other websites.
Here’s an example. Our thoughts on using ChatGPT for SEO were used in a YouTube video, on our blog, and on social media. While there may be some overlap between these audiences, they are definitely not identical. So by using the multi-channel approach, we were able to get more eyes on our content.

A growth loop is a system where new user input creates an output that drives product demand.
To illustrate, here’s how Notion used a product feature to activate and retain users (courtesy of Foundation).

Growth loops are a stellar example of a sustainable marketing strategy because the whole model creates a loop. The more you grow, the more users you get, and so the more you grow.
Furthermore, this strategy gives your marketing budget more “power” since each dollar invested in acquiring a user is also invested in the users generated via the loop.
How it works
The simplest (but super effective) form of a growth loop is making your product outstanding. When your customers love the product and recommend it to others, you start growing on word of mouth—you acquire users you spent nothing to get.

In some types of products, it’s possible to go beyond word of mouth and create a typical growth loop. It all depends on your product and your creativity. Here are a couple of levers you can pull:
- Make it easier for users to share their work publicly like Adobe with Behance
- Devise a referral program like Dropbox
- Create a marketplace for apps like Atlassian or WordPress
- Release an API like OpenAI
- Encourage user-generated content like G2
- Allow for free product usage after creating a free account like Figma or Loom
- Allow users to invite others to their workspaces like Slack or Miro
Revenue expansion is the additional revenue you get from your existing customers through upselling, cross-selling, and add-ons.
It’s a strategy that has proven to work for decades in multiple industries. For instance, this is why when you order a regular pizza, you’re offered to get a bigger one, get a drink with it, or add some extra ingredients.
And here’s an example from the SaaS world. When subscribing to HubSpot, you’re offered to upgrade by increasing the limit of contacts and also to purchase add-ons.

According to a correlation study published by ProfitWell, SaaS subscription-based companies should aim for 20% to 30% expansion revenue in their overall revenue in order to succeed.

You’ve probably heard that it’s better to retain a customer than to get a new one. That old business adage still holds true. According to this 2016 survey, SaaS companies spend an average of $1.16 to earn $1 on new annual contract value but only $0.27 on upsells and $0.20 on plan expansions.
How it works
If you offer additional value to your satisfied customers, there’s a good chance those customers will be happy to buy more from you. Here are some ideas for creating value for revenue expansion:
- Offer premium features on higher plans
- Offer a per-seat model to cater to both small and large companies
- Add a custom/enterprise tier for the most demanding customers
- Offer priority support
For example, when design tool UXPin developed a way to design with production-ready components, it decided to offer that as a premium version of the product with an almost 80% higher price tag than the UXPin Standard version.

But how to know when and if your customers are willing to expand? Here are some signals:
- Customers often reach their usage limit.
- Customers express interest in additional features or higher tiers.
- Your competitors offer a successful expansion system.
- You’ve got an awesome idea for a premium feature.
Growth marketing is the process of increasing a company’s revenue by applying an experiment-driven and integrated approach to all stages of attracting customers.
To understand this type of marketing better, let’s compare it to traditional marketing and growth hacking (the close variant I don’t recommend).

While the obvious solution for more sales is getting more visitors, this is not always the best one. If the product lacks competitive features and if there are obstacles on the path to purchase, money spent on getting more people through the door will always lead to low conversion and high churn. This is where growth marketing comes in.
A great example of growth-oriented thinking is LinkedIn’s Reconnect Flow. It’s a nickname for the early onboarding process where new users were asked questions about their personal experiences and offered connections to existing LinkedIn users based on that. This simple tactic engaged both new and old users.
Another interesting growth tactic LinkedIn used in the early days was encouraging users to import their email contacts (not a common thing back then). It was enough for 7% of new users to import their contacts to increase the overall number of invitations to 30%.
How it works
The idea behind growth marketing is based on the scientific method: propose hypotheses and validate them through experimentation. In marketing, it’s known as the growth hacking cycle.

The whole cycle starts by gathering data on the buyer’s journey. Next is generating ideas on how to improve and then testing those ideas (for example through A/B testing).
It may seem like an obvious way to do marketing. But it’s not always that easy: Some tests may be hard to perform, and discipline is required. Also, it’s always faster (but not better) to go with your gut.
An important part of the growth mindset is the ability to analytically break down big problems into smaller pieces. This approach allows for setting more achievable goals.
For instance, a goal to increase sales is too vague because sales rely on many factors and not all of them are controllable. Instead, growth marketers may want to discover what “moves the needle.” Depending on the product, this may be encouraging the user to perform specific actions in the product or gearing pricing and communication toward a new audience.
Slutgiltiga tankar
Sustainable growth doesn’t rely only on the strategies or tactics you choose. You need to give them time to work out the returns. You also need to experiment with them to see what works best for you.
There’s a great talk by Rand Fishkin on the concept of the flywheel in marketing; how the first push is the hardest, but it builds momentum that makes things easier in the long run. Sustainable growth strategies are just like that. As you build more value into your product and your brand, you gain momentum that acts as a multiplier for every new thing you do.
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SEO
About This Author, Diverse Views, + More

Google is improving how it helps searchers evaluate information and discover different viewpoints.
Finding accurate and reliable information can be daunting as the internet grows and evolves.
In response to this challenge, Google is taking the initiative to provide users with new tools.
Google has announced the following updates are rolling out to search results:
- Introducing ‘About this author’
- Expanding ‘About this result’
- Easier access to ‘About this result’
- Adding diverse perspectives to Top Stories
- Advisories for information gaps
This announcement comes ahead of International Fact-Checking Day on April 2, emphasizing the importance of information literacy and reliable sources.
About This Author Provides Author Background
Google is growing the “About this result” feature to include a new element called “About this author.”
By tapping the three dots on any search snippet, you can access more information about the background and experience of the authors whose content appears on Google Search.
Google’s announcement doesn’t specify where it gets the author’s information. I’ve contacted a Google representative for clarification and will update this article with more details.
This feature will be available on search results in English globally.
About This Result Feature Goes Global
Google’s “About this result” feature will soon be available in all languages where the search engine is accessible.
Users can tap the three dots next to search snippets to learn more about the source of information and how Google’s systems determined its usefulness.
This context can help users decide which websites to visit and which results to trust.
New Perspectives Feature Offers Diverse Views
Google is introducing a new feature called “Perspectives,” which will appear below Top Stories and display insights from various journalists, experts, and relevant voices on searched topics.
The feature aims to provide a variety of unique viewpoints on news topics, complementing the authoritative reporting already found in Top Stories.
This carousel will launch soon in English in the U.S. for desktop and mobile devices.
About This Page Becomes More Accessible
Google is making the “About this page” information easier to access.
Users can now type a URL into Google Search, and information from “About this page” will appear at the top of the search results.
The feature is now available globally in English.
Content Advisories Address Information Gaps
Google Search will automatically display content advisories when a topic is rapidly evolving, or Google’s systems lack high confidence in the quality of available results.
In the coming months, Google plans to expand these advisories to new languages, including German, French, Italian, Spanish, and Japanese.
Sammanfattningsvis
Google’s dedication to giving people tools to judge and understand search results is important in our digital age.
By making features like “About this result,” “Perspectives,” and “About this author” better and more widespread, users can make smarter choices about what they read online.
Källa: Google
Featured Image: Screenshot from blog.google.com, March 2023.
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