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Perfecting Your Brand’s Tone of Voice for SEO Copywriting

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perfecting your brands tone of voice for seo copywriting via juliaemccoy

We all know when it comes to SEO, content is key.

Copywriting enables you to tell your story, gives you a chance to strategize with useful keywords, and helps you gain trust and loyalty among prospects.

But content alone won’t bring you success and build long-lasting customer relationships.

It’s your tone of voice that really resonates with your audience.

In fact, 65% of consumers say a brand’s tone of voice helps them build an emotional connection to the company.

Think of it this way: your content is the “what.” Your tone of voice is the “how.”

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Tone of voice is the way your message comes across to your reader.

Tone of voice in SEO copywriting

In verbal speech, this is communicated through pitch and inflection.

In copywriting, you portray emotion with word choice, punctuation, and style of font.

This is what elicits a response from your readers.

Understanding your audience and writing with the tone of voice they relate to is a must when developing copywriting for SEO.

Why Is Tone of Voice so Important in Online Content?

Tone of voice helps shape the overall feeling of a message – and it especially matters online.

Why? What’s so important about that?

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The thing is, it actually impacts your business in lots of ways.

Consistent Brand Tone of Voice Establishes Your Brand

When you think of your favorite brands, the first thing that comes to mind is probably their logo or slogan, right?

But if that was gone and all you had to go on was their messaging, would you still recognize them?

Tone of voice plays a major role in brand identity.

When written in the same tone consistently, messages begin to reflect the image of your brand.

That’s important because people want to buy from brands that are authentic.

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By developing a tone of voice that is uniquely yours, you enable people to pick your brand out of a crowd and increase the likelihood of generating more revenue.

Consistent Tone of Voice Keeps Messaging From Going Stale

Have you ever eaten a handful of stale chips?

They’re stiff, flavorless, and definitely not enjoyable. 😝

The same goes for your writing.

Just because you’re a professional company doesn’t mean your content has to be stuffy.

Loosen that top button and let your hair down a little!

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Use your tone of voice to create a unique writing style that people enjoy reading.

It’s more fun and memorable and leaves a lasting impression.

Consistent Tone of Voice Creates an Emotional Connection

The main objective of your copywriting is to drive people to act, right?

With the right tone of voice, you can elicit a variety of emotions in your readers.

This is important because purchase decisions are really driven by emotion.

The way people feel is 1.5 times more impactful than the way people think.

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The way people act is influenced by emotion, a key concept in copywriting.

A brand that writes with authenticity and makes an emotional connection with its audience is more likely to succeed.

Consistent Tone of Voice Gives You a Competitive Edge

Content written with a clear tone of voice is more compelling to read.

This keeps people on your site longer, entices them to click through more of your pages, and results in higher conversion rates.

All of this is good for SEO and the business as a whole.

Consistent messaging that is memorable and unique will set you apart from your competition.

Potential customers will prefer your communications over theirs and will keep coming back for more.

5 Steps to Nail Your Tone of Voice

It’s clear that tone of voice plays an important role in your SEO copywriting.

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But how do you go about perfecting it for your company?

Here are five ways to identify your brand’s tone of voice and use it to drive sales.

1. Choose From the Four Dimensions

four dimensions of tone of voice

Copywriting can be characterized within four dimensions of tone of voice.

These dimensions help to simplify tone profiles for a brand’s online presence.

They are:

  • Formal vs. casual.
  • Funny vs. serious.
  • Respectful vs. irreverent.
  • Enthusiastic vs. matter-of-fact.

Each dimension is book-ended by two extremes.

Your tone could be one of the extremes, or it could be somewhere in the middle.

You could even combine some for a more unique tone of voice.

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Whatever you choose, this is a great starting point to set you on a path for messaging that resonates with your audience.

2. Set Some Guidelines

The key to an effective tone of voice is consistency.

Keep yourself on target by setting some guidelines for your copywriting.

Think about the following:

  • Syntax: how you’ll develop and structure your sentences.
  • Grammar: use the right form of verbs, adjectives, etc.
  • Vocabulary: what words you will or won’t allow.
  • Punctuation: how many exclamation points are too many?

A good exercise is to come up with three words you would use to describe your business.

Then, let those adjectives guide your writing style.

If your words are “friendly,” “positive,” and “outgoing,” your messaging should be upbeat and welcoming.

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Guidelines help you deliver messaging that’s consistently unique.

3. Get the Inside Scoop From Your Customers

Maybe you’re having a hard time identifying your brand voice on your own, or you’re sensing a disconnect between the company and your audience.

Reach out to the people who engage with you the most: your customers.

Survey them to get a better feel for how they perceive you.

Ask them to choose from a list of adjectives, or give them open-ended opportunities to describe ways to improve your brand.

Either way, you’ll get some valuable insight that will let you know how you can alter your tone of voice to connect with them on a deeper level.

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4. Scope Out the Competition

Tone of voice is all about writing in a style that’s unique to your brand.

So, of course, you don’t want to copy what your competitors are doing.

But you can certainly gain some inspiration from seeing how they handle their messaging.

A quick Google keyword search will show you a list of competitors.

Visit their websites and read through their content.

See how they handle things like:

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  • Sentence structure.
  • Vocabulary.
  • Humor.
  • Metaphors.
  • Punctuation.

Learn from what they’re doing well and make note of things that could be better.

Use this intel to develop a tone of voice that works for your brand and create content that resonates with your audience.

5. Write for Your Audience

While it’s important to write in a style that’s true to your brand, you must keep your audience in mind.

Who are you writing for, corporate executives looking for professional information?

Tech-savvy millennials who respond well to GIFs?

Each audience persona is unique, so they each need a tone of voice that speaks to them.

Listen to how they speak on sales calls.

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Read their comments on social media or email communication.

Pick up on the way they communicate, and use that to shape the tone of voice you use to reach them.

Use Your Tone of Voice to Define Your Brand

Your tone of voice paints a clear picture of who you are as a brand.

The way you make your readers feel through your SEO copywriting defines your personality and has a direct impact on the success of your business.

Take a close look at who you are as a brand and what perception you want people to have of you from your writing.

Creating consistent messaging that is uniquely yours will set you apart in the minds of your customers, build lasting relationships with them, and help drive success for your brand.

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Image Credits:

Image 1: Studeo
Image 2: AdAge
Image 3: NN/g

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Google On Hyphens In Domain Names

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What Google says about using hyphens in domain names

Google’s John Mueller answered a question on Reddit about why people don’t use hyphens with domains and if there was something to be concerned about that they were missing.

Domain Names With Hyphens For SEO

I’ve been working online for 25 years and I remember when using hyphens in domains was something that affiliates did for SEO when Google was still influenced by keywords in the domain, URL, and basically keywords anywhere on the webpage. It wasn’t something that everyone did, it was mainly something that was popular with some affiliate marketers.

Another reason for choosing domain names with keywords in them was that site visitors tended to convert at a higher rate because the keywords essentially prequalified the site visitor. I know from experience how useful two-keyword domains (and one word domain names) are for conversions, as long as they didn’t have hyphens in them.

A consideration that caused hyphenated domain names to fall out of favor is that they have an untrustworthy appearance and that can work against conversion rates because trustworthiness is an important factor for conversions.

Lastly, hyphenated domain names look tacky. Why go with tacky when a brandable domain is easier for building trust and conversions?

Domain Name Question Asked On Reddit

This is the question asked on Reddit:

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“Why don’t people use a lot of domains with hyphens? Is there something concerning about it? I understand when you tell it out loud people make miss hyphen in search.”

And this is Mueller’s response:

“It used to be that domain names with a lot of hyphens were considered (by users? or by SEOs assuming users would? it’s been a while) to be less serious – since they could imply that you weren’t able to get the domain name with fewer hyphens. Nowadays there are a lot of top-level-domains so it’s less of a thing.

My main recommendation is to pick something for the long run (assuming that’s what you’re aiming for), and not to be overly keyword focused (because life is too short to box yourself into a corner – make good things, course-correct over time, don’t let a domain-name limit what you do online). The web is full of awkward, keyword-focused short-lived low-effort takes made for SEO — make something truly awesome that people will ask for by name. If that takes a hyphen in the name – go for it.”

Pick A Domain Name That Can Grow

Mueller is right about picking a domain name that won’t lock your site into one topic. When a site grows in popularity the natural growth path is to expand the range of topics the site coves. But that’s hard to do when the domain is locked into one rigid keyword phrase. That’s one of the downsides of picking a “Best + keyword + reviews” domain, too. Those domains can’t grow bigger and look tacky, too.

That’s why I’ve always recommended brandable domains that are memorable and encourage trust in some way.

Read the post on Reddit:

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Are domains with hyphens bad?

Read Mueller’s response here.

Featured Image by Shutterstock/Benny Marty

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Reddit Post Ranks On Google In 5 Minutes

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Google apparently ranks Reddit posts within minutes

Google’s Danny Sullivan disputed the assertions made in a Reddit discussion that Google is showing a preference for Reddit in the search results. But a Redditor’s example proves that it’s possible for a Reddit post to rank in the top ten of the search results within minutes and to actually improve rankings to position #2 a week later.

Discussion About Google Showing Preference To Reddit

A Redditor (gronetwork) complained that Google is sending so many visitors to Reddit that the server is struggling with the load and shared an example that proved that it can only take minutes for a Reddit post to rank in the top ten.

That post was part of a 79 post Reddit thread where many in the r/SEO subreddit were complaining about Google allegedly giving too much preference to Reddit over legit sites.

The person who did the test (gronetwork) wrote:

“…The website is already cracking (server down, double posts, comments not showing) because there are too many visitors.

…It only takes few minutes (you can test it) for a post on Reddit to appear in the top ten results of Google with keywords related to the post’s title… (while I have to wait months for an article on my site to be referenced). Do the math, the whole world is going to spam here. The loop is completed.”

Reddit Post Ranked Within Minutes

Another Redditor asked if they had tested if it takes “a few minutes” to rank in the top ten and gronetwork answered that they had tested it with a post titled, Google SGE Review.

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gronetwork posted:

“Yes, I have created for example a post named “Google SGE Review” previously. After less than 5 minutes it was ranked 8th for Google SGE Review (no quotes). Just after Washingtonpost.com, 6 authoritative SEO websites and Google.com’s overview page for SGE (Search Generative Experience). It is ranked third for SGE Review.”

It’s true, not only does that specific post (Google SGE Review) rank in the top 10, the post started out in position 8 and it actually improved ranking, currently listed beneath the number one result for the search query “SGE Review”.

Screenshot Of Reddit Post That Ranked Within Minutes

Anecdotes Versus Anecdotes

Okay, the above is just one anecdote. But it’s a heck of an anecdote because it proves that it’s possible for a Reddit post to rank within minutes and get stuck in the top of the search results over other possibly more authoritative websites.

hankschrader79 shared that Reddit posts outrank Toyota Tacoma forums for a phrase related to mods for that truck.

Google’s Danny Sullivan responded to that post and the entire discussion to dispute that Reddit is not always prioritized over other forums.

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Danny wrote:

“Reddit is not always prioritized over other forums. [super vhs to mac adapter] I did this week, it goes Apple Support Community, MacRumors Forum and further down, there’s Reddit. I also did [kumo cloud not working setup 5ghz] recently (it’s a nightmare) and it was the Netgear community, the SmartThings Community, GreenBuildingAdvisor before Reddit. Related to that was [disable 5g airport] which has Apple Support Community above Reddit. [how to open an 8 track tape] — really, it was the YouTube videos that helped me most, but it’s the Tapeheads community that comes before Reddit.

In your example for [toyota tacoma], I don’t even get Reddit in the top results. I get Toyota, Car & Driver, Wikipedia, Toyota again, three YouTube videos from different creators (not Toyota), Edmunds, a Top Stories unit. No Reddit, which doesn’t really support the notion of always wanting to drive traffic just to Reddit.

If I guess at the more specific query you might have done, maybe [overland mods for toyota tacoma], I get a YouTube video first, then Reddit, then Tacoma World at third — not near the bottom. So yes, Reddit is higher for that query — but it’s not first. It’s also not always first. And sometimes, it’s not even showing at all.”

hankschrader79 conceded that they were generalizing when they wrote that Google always prioritized Reddit. But they also insisted that that didn’t diminish what they said is a fact that Google’s “prioritization” forum content has benefitted Reddit more than actual forums.

Why Is The Reddit Post Ranked So High?

It’s possible that Google “tested” that Reddit post in position 8 within minutes and that user interaction signals indicated to Google’s algorithms that users prefer to see that Reddit post. If that’s the case then it’s not a matter of Google showing preference to Reddit post but rather it’s users that are showing the preference and the algorithm is responding to those preferences.

Nevertheless, an argument can be made that user preferences for Reddit can be a manifestation of Familiarity Bias. Familiarity Bias is when people show a preference for things that are familiar to them. If a person is familiar with a brand because of all the advertising they were exposed to then they may show a bias for the brand products over unfamiliar brands.

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Users who are familiar with Reddit may choose Reddit because they don’t know the other sites in the search results or because they have a bias that Google ranks spammy and optimized websites and feel safer reading Reddit.

Google may be picking up on those user interaction signals that indicate a preference and satisfaction with the Reddit results but those results may simply be biases and not an indication that Reddit is trustworthy and authoritative.

Is Reddit Benefiting From A Self-Reinforcing Feedback Loop?

It may very well be that Google’s decision to prioritize user generated content may have started a self-reinforcing pattern that draws users in to Reddit through the search results and because the answers seem plausible those users start to prefer Reddit results. When they’re exposed to more Reddit posts their familiarity bias kicks in and they start to show a preference for Reddit. So what could be happening is that the users and Google’s algorithm are creating a self-reinforcing feedback loop.

Is it possible that Google’s decision to show more user generated content has kicked off a cycle where more users are exposed to Reddit which then feeds back into Google’s algorithm which in turn increases Reddit visibility, regardless of lack of expertise and authoritativeness?

Featured Image by Shutterstock/Kues

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WordPress Releases A Performance Plugin For “Near-Instant Load Times”

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WordPress speculative loading plugin

WordPress released an official plugin that adds support for a cutting edge technology called speculative loading that can help boost site performance and improve the user experience for site visitors.

Speculative Loading

Rendering means constructing the entire webpage so that it instantly displays (rendering). When your browser downloads the HTML, images, and other resources and puts it together into a webpage, that’s rendering. Prerendering is putting that webpage together (rendering it) in the background.

What this plugin does is to enable the browser to prerender the entire webpage that a user might navigate to next. The plugin does that by anticipating which webpage the user might navigate to based on where they are hovering.

Chrome lists a preference for only prerendering when there is an at least 80% probability of a user navigating to another webpage. The official Chrome support page for prerendering explains:

“Pages should only be prerendered when there is a high probability the page will be loaded by the user. This is why the Chrome address bar prerendering options only happen when there is such a high probability (greater than 80% of the time).

There is also a caveat in that same developer page that prerendering may not happen based on user settings, memory usage and other scenarios (more details below about how analytics handles prerendering).

The Speculative Loading API solves a problem that previous solutions could not because in the past they were simply prefetching resources like JavaScript and CSS but not actually prerendering the entire webpage.

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The official WordPress announcement explains it like this:

Introducing the Speculation Rules API
The Speculation Rules API is a new web API that solves the above problems. It allows defining rules to dynamically prefetch and/or prerender URLs of certain structure based on user interaction, in JSON syntax—or in other words, speculatively preload those URLs before the navigation. This API can be used, for example, to prerender any links on a page whenever the user hovers over them.”

The official WordPress page about this new functionality describes it:

“The Speculation Rules API is a new web API… It allows defining rules to dynamically prefetch and/or prerender URLs of certain structure based on user interaction, in JSON syntax—or in other words, speculatively preload those URLs before the navigation.

This API can be used, for example, to prerender any links on a page whenever the user hovers over them. Also, with the Speculation Rules API, “prerender” actually means to prerender the entire page, including running JavaScript. This can lead to near-instant load times once the user clicks on the link as the page would have most likely already been loaded in its entirety. However that is only one of the possible configurations.”

The new WordPress plugin adds support for the Speculation Rules API. The Mozilla developer pages, a great resource for HTML technical understanding describes it like this:

“The Speculation Rules API is designed to improve performance for future navigations. It targets document URLs rather than specific resource files, and so makes sense for multi-page applications (MPAs) rather than single-page applications (SPAs).

The Speculation Rules API provides an alternative to the widely-available <link rel=”prefetch”> feature and is designed to supersede the Chrome-only deprecated <link rel=”prerender”> feature. It provides many improvements over these technologies, along with a more expressive, configurable syntax for specifying which documents should be prefetched or prerendered.”

See also: Are Websites Getting Faster? New Data Reveals Mixed Results

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Performance Lab Plugin

The new plugin was developed by the official WordPress performance team which occasionally rolls out new plugins for users to test ahead of possible inclusion into the actual WordPress core. So it’s a good opportunity to be first to try out new performance technologies.

The new WordPress plugin is by default set to prerender “WordPress frontend URLs” which are pages, posts, and archive pages. How it works can be fine-tuned under the settings:

Settings > Reading > Speculative Loading

Browser Compatibility

The Speculative API is supported by Chrome 108 however the specific rules used by the new plugin require Chrome 121 or higher. Chrome 121 was released in early 2024.

Browsers that do not support will simply ignore the plugin and will have no effect on the user experience.

Check out the new Speculative Loading WordPress plugin developed by the official core WordPress performance team.

How Analytics Handles Prerendering

A WordPress developer commented with a question asking how Analytics would handle prerendering and someone else answered that it’s up to the Analytics provider to detect a prerender and not count it as a page load or site visit.

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Fortunately both Google Analytics and Google Publisher Tags (GPT) both are able to handle prerenders. The Chrome developers support page has a note about how analytics handles prerendering:

“Google Analytics handles prerender by delaying until activation by default as of September 2023, and Google Publisher Tag (GPT) made a similar change to delay triggering advertisements until activation as of November 2023.”

Possible Conflict With Ad Blocker Extensions

There are a couple things to be aware of about this plugin, aside from the fact that it’s an experimental feature that requires Chrome 121 or higher.

A comment by a WordPress plugin developer that this feature may not work with browsers that are using the uBlock Origin ad blocking browser extension.

Download the plugin:
Speculative Loading Plugin by the WordPress Performance Team

Read the announcement at WordPress
Speculative Loading in WordPress

See also: WordPress, Wix & Squarespace Show Best CWV Rate Of Improvement

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