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What Is Quora & How It Works

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What Is Quora & How It Works

Quora is a highly ranked platform for asking and answering questions.

The high-search visibility makes it a useful destination for building company awareness through answering questions.

What Is Quora?

Quora is a global online platform for asking questions and providing answers.

According to Google Trends, the search volume is significantly higher in India than it is in the United States.

However, Quora does seem to rank well for many search queries. The fact that Quora answers questions may be one of the reasons why Google ranks Quora so highly for questions.

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Google is in the business of showing webpages that answer questions. Quora is a website that answers questions.

According to the now defunct Alexa popularity ranking, in February 2022, Quora was ranked #276 in traffic out of all sites in the U.S. and ranked as the top #323 site globally.

This five-year Google Trends data shows that Quora has an upward trending profile. That means that Quora is increasing in popularity.

Screenshot from Google Trends, August 2022

That upward trend is not limited to the United States.

It’s also reflected in France, German, Canada, U.K., and Australia.

Quora is a popular website that continues to build in popularity.

How Does Quora Work?

Participating in Quora is easy. One just needs to register with Quora and then start answering questions.

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The site is largely self-moderated in that good-quality answers get upvoted, and poor answers are downvoted.

Site members at Quora can also report responses that are abusive or spammy.

There are moderators at Quora who review reported answers.

The moderators at Quora are said to be employees or subcontractors.

Is It OK To Link To Your Site On Quora?

Linking to one’s own site could be seen in an unfavorable light, reflecting poorly on the member and the site being promoted.

In general, one shouldn’t be participating in Quora to create links.

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Furthermore, it’s fairly pointless because the links are nofollowed, which means that Google will likely not use them.

Google’s John Mueller implied that they’re aware of the use of Quora for link building in a Twitter discussion about Quora for building links.

 

The best approach to Quora is simply to build up awareness for a brand by being a good member of Quora.

How Quora Fits Into A Marketing Strategy

How Can Marketers Use Quora For SEO?

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A client generally pays search marketing consultants for directly measurable and attributable ranking-related benefits.

The marketer did this, and a positive outcome is a result like a link or site visits.

But other ways of marketing are difficult to measure or attribute a direct benefit.

And it’s that kind of activity that can be useful for growing a business, but it’s a long game.

This indirect approach can help users become acquainted with a site and begin seeking it out by name, which could be beneficial for rankings.

And that can lead to better rankings, direct visits, word-of-mouth popularity, and links.

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Get The Word Out

The most fundamental element of marketing a business online is to get the word out about it.

The most powerful recommendation a business can get is from one friend recommending a site to another friend.

When a company can get people so enthusiastic about their business that a friend tells another friend, “Go to this business, they’ll take care of you,” that’s practically a license to make money.

Competitors simply cannot compete against that.

But to get to that point, a business needs to get the word out.

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Many of the biggest success stories owe their popularity to friend-to-friend recommendations.

That’s an aspect of online marketing that gets lost when focusing exclusively on ranking for Google.

Google tends to rank webpages that users expect to see.

So if a business is suddenly successful and consumers are sending signals that a site is popular for a certain product or service, Google will want to show that site.

The reason is that Google has always shown users the most authoritative site for any particular search query.

But you can’t become popular if nobody’s heard of you.

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Quora can be the first step in building that kind of word-of-mouth popularity.

Former Googler Matt Cutts, who used to head the spam-fighting team at Google and now works for the United States Digital Service, is a member of Quora and has answered questions related to his new field in government service.

Screenshot of former Google Matt Cutts' Quora profile showing over 381,000 views of his contentIf Matt Cutts is on Quora answering questions, then maybe you should be doing it too.

Build Goodwill On Quora

Speaking of Cutts, he is the model of someone building goodwill and word of mouth by participating in a community in an authentic manner that was helpful.

According to Cutts:

“I had read a book called The Cluetrain Manifesto that included a story of an employee at United Airlines answering questions and helping people. Later I saw a few people
discussing Google on a webmaster forum, including a few conspiracy theories like “If you buy Google ads, you’ll rank {higher, lower} on Google.”

I asked Google’s PR team if it would be okay if I occasionally answered some questions or debunked misconceptions on that webmaster forum, and they said yes.

So I registered an account as “GoogleGuy” on Oct. 8, 2001 and started replying and answering questions in my free time.

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I think I eventually chalked up 2800+ posts on that forum.”

Think about that: 2,800 posts on a webmaster forum, answering questions about Google.

In the early days of search, none of the other search engines and search-related companies devoted that much time and effort to reach out to the communities that were a part of their ecosystem and building goodwill.

Goodwill is related to the reputation of a company.

A company that has built goodwill with the public is one that is naturally trusted and recommended without a second thought.

Building goodwill with the public is underrated and overlooked in online marketing.

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You can’t build goodwill by focusing on Google ranking factors like links, anchor text, and title tags.

Authenticity is increasingly important to Google because it’s important to its users.

According to an Adweek article about marketing during the COVID-19 pandemic, authenticity is important to Gen Z:

“These digital natives are used to consuming a lot of information at once, they are tech-savvy, and are inherently suspicious of advertising. This audience seeks
authenticity…”

An article in Harvard Business Review on the topic of companies marketing during the pandemic stated:

“…companies need to show that their contributions are material and not solely for commercial benefit. Consumers recognize authenticity and true purpose.”

“Authenticity” and “true purpose” should be the goal of participating in a community like Quora.

Authenticity and goodwill mean regularly participating and in a manner that is helpful.

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A one-off campaign of a day, a week, or a month of participation may not build momentum.

In moderator circles, that kind of activity is called Drive-by Spamming and tends to be frowned on by users and moderators alike.

Just as you can’t stuff a dollar into a charity collection box and buy yourself goodwill and authenticity, a company can’t one-off their campaign to build popularity, goodwill, and friend-to-friend recommendations.

The more a company participates, the more they will cross over to authenticity and become seen as the “good guys” or the “good girls.”

Piggyback Rankings

Another strategy for building an online presence is to rank on another site. That’s something that I call Piggyback Rankings.

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In the old days, a strategy for ranking a software company would be to identify all relevant software download sites and submit the software using highly optimized and unique content.

If successful, the software download site would rank in the top 10 for the important software-related keywords.

Similarly, a company can answer questions on Quora in a useful and comprehensive manner and rank for those keywords.

Of course, one doesn’t want Quora ranking ahead of them for a search query.

But if the page mentions the website, that counts as a win. When other Quora members start linking to the site, then that’s a big win.

It means your company will receive traffic from that ranking or at least build goodwill.

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Consumers can develop positive familiarity with a brand when it appears in answers.

Ranking a friendly page in the top 10 is better than a competitor taking those spots in the top 10.

Why Quora Matters For Your Marketing Strategy

The digital marketing community tends to focus on quick wins and benefits from that activity.

But often, it’s the harder work of building excellence that can create popularity and ranking.

It’s great to have excellent customer service. Combined with promotional activities, that’s a path toward success.

Don’t look at Quora as the strategy. Being a good community member and building a solid reputation is best done as one part of a larger multi-part strategy.

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Measuring Content Impact Across The Customer Journey

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Measuring Content Impact Across The Customer Journey

Understanding the impact of your content at every touchpoint of the customer journey is essential – but that’s easier said than done. From attracting potential leads to nurturing them into loyal customers, there are many touchpoints to look into.

So how do you identify and take advantage of these opportunities for growth?

Watch this on-demand webinar and learn a comprehensive approach for measuring the value of your content initiatives, so you can optimize resource allocation for maximum impact.

You’ll learn:

  • Fresh methods for measuring your content’s impact.
  • Fascinating insights using first-touch attribution, and how it differs from the usual last-touch perspective.
  • Ways to persuade decision-makers to invest in more content by showcasing its value convincingly.

With Bill Franklin and Oliver Tani of DAC Group, we unravel the nuances of attribution modeling, emphasizing the significance of layering first-touch and last-touch attribution within your measurement strategy. 

Check out these insights to help you craft compelling content tailored to each stage, using an approach rooted in first-hand experience to ensure your content resonates.

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Whether you’re a seasoned marketer or new to content measurement, this webinar promises valuable insights and actionable tactics to elevate your SEO game and optimize your content initiatives for success. 

View the slides below or check out the full webinar for all the details.

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How to Find and Use Competitor Keywords

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How to Find and Use Competitor Keywords

Competitor keywords are the keywords your rivals rank for in Google’s search results. They may rank organically or pay for Google Ads to rank in the paid results.

Knowing your competitors’ keywords is the easiest form of keyword research. If your competitors rank for or target particular keywords, it might be worth it for you to target them, too.

There is no way to see your competitors’ keywords without a tool like Ahrefs, which has a database of keywords and the sites that rank for them. As far as we know, Ahrefs has the biggest database of these keywords.

How to find all the keywords your competitor ranks for

  1. Go to Ahrefs’ Site Explorer
  2. Enter your competitor’s domain
  3. Go to the Organic keywords report

The report is sorted by traffic to show you the keywords sending your competitor the most visits. For example, Mailchimp gets most of its organic traffic from the keyword “mailchimp.”

Mailchimp gets most of its organic traffic from the keyword, “mailchimp”.Mailchimp gets most of its organic traffic from the keyword, “mailchimp”.

Since you’re unlikely to rank for your competitor’s brand, you might want to exclude branded keywords from the report. You can do this by adding a Keyword > Doesn’t contain filter. In this example, we’ll filter out keywords containing “mailchimp” or any potential misspellings:

Filtering out branded keywords in Organic keywords reportFiltering out branded keywords in Organic keywords report

If you’re a new brand competing with one that’s established, you might also want to look for popular low-difficulty keywords. You can do this by setting the Volume filter to a minimum of 500 and the KD filter to a maximum of 10.

Finding popular, low-difficulty keywords in Organic keywordsFinding popular, low-difficulty keywords in Organic keywords

How to find keywords your competitor ranks for, but you don’t

  1. Go to Competitive Analysis
  2. Enter your domain in the This target doesn’t rank for section
  3. Enter your competitor’s domain in the But these competitors do section
Competitive analysis reportCompetitive analysis report

Hit “Show keyword opportunities,” and you’ll see all the keywords your competitor ranks for, but you don’t.

Content gap reportContent gap report

You can also add a Volume and KD filter to find popular, low-difficulty keywords in this report.

Volume and KD filter in Content gapVolume and KD filter in Content gap

How to find keywords multiple competitors rank for, but you don’t

  1. Go to Competitive Analysis
  2. Enter your domain in the This target doesn’t rank for section
  3. Enter the domains of multiple competitors in the But these competitors do section
Competitive analysis report with multiple competitorsCompetitive analysis report with multiple competitors

You’ll see all the keywords that at least one of these competitors ranks for, but you don’t.

Content gap report with multiple competitorsContent gap report with multiple competitors

You can also narrow the list down to keywords that all competitors rank for. Click on the Competitors’ positions filter and choose All 3 competitors:

Selecting all 3 competitors to see keywords all 3 competitors rank forSelecting all 3 competitors to see keywords all 3 competitors rank for
  1. Go to Ahrefs’ Site Explorer
  2. Enter your competitor’s domain
  3. Go to the Paid keywords report
Paid keywords reportPaid keywords report

This report shows you the keywords your competitors are targeting via Google Ads.

Since your competitor is paying for traffic from these keywords, it may indicate that they’re profitable for them—and could be for you, too.

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You know what keywords your competitors are ranking for or bidding on. But what do you do with them? There are basically three options.

1. Create pages to target these keywords

You can only rank for keywords if you have content about them. So, the most straightforward thing you can do for competitors’ keywords you want to rank for is to create pages to target them.

However, before you do this, it’s worth clustering your competitor’s keywords by Parent Topic. This will group keywords that mean the same or similar things so you can target them all with one page.

Here’s how to do that:

  1. Export your competitor’s keywords, either from the Organic Keywords or Content Gap report
  2. Paste them into Keywords Explorer
  3. Click the “Clusters by Parent Topic” tab
Clustering keywords by Parent TopicClustering keywords by Parent Topic

For example, MailChimp ranks for keywords like “what is digital marketing” and “digital marketing definition.” These and many others get clustered under the Parent Topic of “digital marketing” because people searching for them are all looking for the same thing: a definition of digital marketing. You only need to create one page to potentially rank for all these keywords.

Keywords under the cluster of "digital marketing"Keywords under the cluster of "digital marketing"

2. Optimize existing content by filling subtopics

You don’t always need to create new content to rank for competitors’ keywords. Sometimes, you can optimize the content you already have to rank for them.

How do you know which keywords you can do this for? Try this:

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  1. Export your competitor’s keywords
  2. Paste them into Keywords Explorer
  3. Click the “Clusters by Parent Topic” tab
  4. Look for Parent Topics you already have content about

For example, if we analyze our competitor, we can see that seven keywords they rank for fall under the Parent Topic of “press release template.”

Our competitor ranks for seven keywords that fall under the "press release template" clusterOur competitor ranks for seven keywords that fall under the "press release template" cluster

If we search our site, we see that we already have a page about this topic.

Site search finds that we already have a blog post on press release templatesSite search finds that we already have a blog post on press release templates

If we click the caret and check the keywords in the cluster, we see keywords like “press release example” and “press release format.”

Keywords under the cluster of "press release template"Keywords under the cluster of "press release template"

To rank for the keywords in the cluster, we can probably optimize the page we already have by adding sections about the subtopics of “press release examples” and “press release format.”

3. Target these keywords with Google Ads

Paid keywords are the simplest—look through the report and see if there are any relevant keywords you might want to target, too.

For example, Mailchimp is bidding for the keyword “how to create a newsletter.”

Mailchimp is bidding for the keyword “how to create a newsletter”Mailchimp is bidding for the keyword “how to create a newsletter”

If you’re ConvertKit, you may also want to target this keyword since it’s relevant.

If you decide to target the same keyword via Google Ads, you can hover over the magnifying glass to see the ads your competitor is using.

Mailchimp's Google Ad for the keyword “how to create a newsletter”Mailchimp's Google Ad for the keyword “how to create a newsletter”

You can also see the landing page your competitor directs ad traffic to under the URL column.

The landing page Mailchimp is directing traffic to for “how to create a newsletter”The landing page Mailchimp is directing traffic to for “how to create a newsletter”

Learn more

Check out more tutorials on how to do competitor keyword analysis:

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Google Confirms Links Are Not That Important

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Google confirms that links are not that important anymore

Google’s Gary Illyes confirmed at a recent search marketing conference that Google needs very few links, adding to the growing body of evidence that publishers need to focus on other factors. Gary tweeted confirmation that he indeed say those words.

Background Of Links For Ranking

Links were discovered in the late 1990’s to be a good signal for search engines to use for validating how authoritative a website is and then Google discovered soon after that anchor text could be used to provide semantic signals about what a webpage was about.

One of the most important research papers was Authoritative Sources in a Hyperlinked Environment by Jon M. Kleinberg, published around 1998 (link to research paper at the end of the article). The main discovery of this research paper is that there is too many web pages and there was no objective way to filter search results for quality in order to rank web pages for a subjective idea of relevance.

The author of the research paper discovered that links could be used as an objective filter for authoritativeness.

Kleinberg wrote:

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“To provide effective search methods under these conditions, one needs a way to filter, from among a huge collection of relevant pages, a small set of the most “authoritative” or ‘definitive’ ones.”

This is the most influential research paper on links because it kick-started more research on ways to use links beyond as an authority metric but as a subjective metric for relevance.

Objective is something factual. Subjective is something that’s closer to an opinion. The founders of Google discovered how to use the subjective opinions of the Internet as a relevance metric for what to rank in the search results.

What Larry Page and Sergey Brin discovered and shared in their research paper (The Anatomy of a Large-Scale Hypertextual Web Search Engine – link at end of this article) was that it was possible to harness the power of anchor text to determine the subjective opinion of relevance from actual humans. It was essentially crowdsourcing the opinions of millions of website expressed through the link structure between each webpage.

What Did Gary Illyes Say About Links In 2024?

At a recent search conference in Bulgaria, Google’s Gary Illyes made a comment about how Google doesn’t really need that many links and how Google has made links less important.

Patrick Stox tweeted about what he heard at the search conference:

” ‘We need very few links to rank pages… Over the years we’ve made links less important.’ @methode #serpconf2024″

Google’s Gary Illyes tweeted a confirmation of that statement:

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“I shouldn’t have said that… I definitely shouldn’t have said that”

Why Links Matter Less

The initial state of anchor text when Google first used links for ranking purposes was absolutely non-spammy, which is why it was so useful. Hyperlinks were primarily used as a way to send traffic from one website to another website.

But by 2004 or 2005 Google was using statistical analysis to detect manipulated links, then around 2004 “powered-by” links in website footers stopped passing anchor text value, and by 2006 links close to the words “advertising” stopped passing link value, links from directories stopped passing ranking value and by 2012 Google deployed a massive link algorithm called Penguin that destroyed the rankings of likely millions of websites, many of which were using guest posting.

The link signal eventually became so bad that Google decided in 2019 to selectively use nofollow links for ranking purposes. Google’s Gary Illyes confirmed that the change to nofollow was made because of the link signal.

Google Explicitly Confirms That Links Matter Less

In 2023 Google’s Gary Illyes shared at a PubCon Austin that links were not even in the top 3 of ranking factors. Then in March 2024, coinciding with the March 2024 Core Algorithm Update, Google updated their spam policies documentation to downplay the importance of links for ranking purposes.

Google March 2024 Core Update: 4 Changes To Link Signal

The documentation previously said:

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“Google uses links as an important factor in determining the relevancy of web pages.”

The update to the documentation that mentioned links was updated to remove the word important.

Links are not just listed as just another factor:

“Google uses links as a factor in determining the relevancy of web pages.”

At the beginning of April Google’s John Mueller advised that there are more useful SEO activities to engage on than links.

Mueller explained:

“There are more important things for websites nowadays, and over-focusing on links will often result in you wasting your time doing things that don’t make your website better overall”

Finally, Gary Illyes explicitly said that Google needs very few links to rank webpages and confirmed it.

Why Google Doesn’t Need Links

The reason why Google doesn’t need many links is likely because of the extent of AI and natural language undertanding that Google uses in their algorithms. Google must be highly confident in its algorithm to be able to explicitly say that they don’t need it.

Way back when Google implemented the nofollow into the algorithm there were many link builders who sold comment spam links who continued to lie that comment spam still worked. As someone who started link building at the very beginning of modern SEO (I was the moderator of the link building forum at the #1 SEO forum of that time), I can say with confidence that links have stopped playing much of a role in rankings beginning several years ago, which is why I stopped about five or six years ago.

Read the research papers

Authoritative Sources in a Hyperlinked Environment – Jon M. Kleinberg (PDF)

The Anatomy of a Large-Scale Hypertextual Web Search Engine

Featured Image by Shutterstock/RYO Alexandre

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