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EU Grants Provisional Approval for New, Broad-Reaching ‘Digital Markets Act’

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EU Grants Provisional Approval for New, Broad-Reaching 'Digital Markets Act'

Amid ongoing debate around the importance of digital privacy, and who controls and uses our personal data for various purpose, the EU continues to lead the way with the most advanced regulation in the space. Some of that has been hugely beneficial, while some has become a hindrance in many respects. But right now, European officials are clearly enacting the biggest shifts in the broader digital privacy space.

And it looks like it’s about to force a move once again.

Today, the European Union reached provisional agreement on the new ‘Digital Markets Act’, which, among various elements, will seek to impose restrictions on how user data can be shared, while it also aims to dilute the dominance of the big tech players by enforcing more open access.

As explained by Politico:

The new rules for so-called ‘gatekeeper platforms’, derived from years of antitrust enforcement in the digital economy, include restrictions on combining personal data from different sources, mandates to allow users to install apps from third-party platforms, prohibitions on bundling services, and a prohibition on self-preferencing practices.”

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Apple, in particular, has come under scrutiny over the last point, with evidence suggesting that it’s recent ATT update, which prompts users to opt-in to app data tracking, actually ends up benefitting Apple’s own ad products, because it’s now able to collect more user data than those utilizing its platform.

In addition to this, the Digital Markets Act would also impose new interoperability requirements for messaging platforms, meaning that you’d theoretically be able to share messages between various messaging platforms freely.

Parliament also succeeded in convincing the Council of interoperability requirements for messaging services, meaning outfits such as WhatsApp, Facebook Messenger or iMessage will have to open up and interoperate with smaller messaging platforms. For group chats, this requirement will be rolled out over a period of four years.”

That presents a range of potential implications – for privacy, digital advertising, outreach, and more.

The actual process of making this happen would take time to work through, but it could lead to a big shift in the messaging landscape, aside from the broader implications.

A key part of the proposal aims to also eliminate what the EU is calling ‘killer acquisitions’:

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The Commission might prohibit gatekeepers from engaging on acquisitions in the areas relevant to this regulation, such as digital or to the use of data related sectors e.g. gaming, research institutes, consumer goods, fitness devices, health tracking financial services, and for a limited period of time where this is necessary and proportionate to undue the damage caused by repeated infringements or to prevent further damage to the contestability and fairness of the internal market.”

Meta has been accused of using this as a strategy to quash opposition, with its acquisitions of WhatsApp, Instagram and even GIF maker GIPHY still under scrutiny in some regions.

It is also worth noting that the scope of the legislation is fairly specific, in aiming at the big players:

“To qualify as a ‘gatekeeper’, companies would also need to provide a core platform service in at least three EU countries and have at least 45 million monthly end users, as well as more than 10 000 business users. A list of indicators to be used by the providers of core platforms services when measuring monthly end users and yearly business users should be provided in an Annex to the proposed Regulation.”

Very few platforms are ever going to reach that scale, but for those that are already operating at those numbers, it could mean big changes are coming, in likely the biggest upheaval since the implementation of the GDPR in 2018.

Penalties for breaches of the new rules could reach up to 10% of a company’s annual worldwide turnover, and could go even further in the case of repeated infringements.

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It’s a wide-reaching bill, which still faces some potential challenges as yet. But it has passed the first major hurdle – and while these updates would technically only apply to EU citizens, if it is enacted, there will be implementations for all platforms in all regions.

We’ll keep you up to date on any progress.


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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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