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Facebook Adds 100 Million More Users, Reports 11% Revenue Growth Amid COVID-19

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facebook adds 100 million more users reports 11 revenue growth amid covid 19

Despite COVID-19, an advertiser boycott, and an appearance before US officials over possible antitrust violations. Even amid these varied distractions and impacts, Facebook has once again reported steady growth in its latest earnings report, with the platform now exceeding 3 billion users worldwide across its ‘family of apps’.

First off, on users – Facebook added another 100 million monthly active users in the Q2, taking it to 2.7b MAU. 

Facebook Q2 2020 User charts

Facebook’s MAU growth rate has accelerated in the last two quarters – which makes sense, given that more people are looking for distractions amid the COVID-19 lockdowns. But again, given the outside criticisms and concerns, which have also included broader debate around Facebook’s perceived lax efforts in removing hate speech, you might expect to see an impact on Facebook’s momentum.

Not so, according to these numbers. 

As you can see in the chart, Facebook continues to see the majority of its audience growth in the Asia-Pacific market, with India, in particular seeing significant take-up as the developing nation undergoes its own digital shift. Facebook recently made a significant step towards maximizing its opportunities in the region by purchasing a stake in Indian mobile provider Jio, through which it will look to build an eCommerce platform within the Indian market, which could, eventually, make Facebook the key platform for the nation’s billion-plus of citizens.

Worth noting, also, that Facebook, via Instagram, recently launched its TikTok-clone functionality ‘Reels’ in the Indian market, after the Indian Government banned TikTok due to conflicts with the Chinese regime. India was, up till then, TikTok’s second-biggest user market, with some 200 million active Indian users at the time of its removal. That will present another opportunity for Facebook to boost its regional growth.

In terms of daily actives, Facebook is now seeing 1.8b individual log-ins each day.

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Facebook daily active users

As you can see from the lower listing, Facebook also continues to see high engagement, with 66% of its monthly active users logging on every day, which has been consistent for several quarters. 

The only nuance missing here is time spent – while many people do log onto Facebook regularly, what would be interesting to know is actual time spent, per user, on the platform. Facebook doesn’t release this info as a matter of course, but having that additional context would provide a more accurate view of Facebook usage. The view, among many tech analysts, is that while people do check-in to Facebook to see what family and friends have posted, they’re actually now spending more time in other apps instead. 

That additional detail could help to better align ad spend with actual usage – which, really, is probably why Facebook doesn’t release it.

In addition to this, Facebook has also notably crossed the 3b user threshold, at least in terms of usage across its entire ‘Family of Apps’ – i.e. combined, individual active users across Facebook, WhatsApp, Instagram and Messenger.

Facebook family of apps usage

It’s interesting to consider that, across the entire world, around 440 million users of Facebook’s other apps don’t access Facebook itself (2.7b MAU), and a lot of those, you would imagine, would be on WhatsApp, which is the dominant messaging platform in several major markets.

That means that Facebook still has significant opportunity to further monetize its other platforms, and reach unique users with more ad and business options. As yet, Facebook hasn’t been able to fully implement its monetization strategy for WhatsApp

In terms of revenue, Facebook saw an increase of 11%, bringing in $18b for the quarter.

Facebook Q2 2020 - revenue stats

Not bad, especially considering the slow down in ad spend due to COVID-19 and the current ads boycott, as noted. Of course, the impacts of that boycott won’t be evident till the next quarter, and Facebook has noted that it will see further impacts. It’ll be interesting to see exactly how significant those impacts end up being.

The company’s revenue growth, it’s worth noting, has slowed significantly, but overall, Facebook still beat analyst estimates. Shares in the company rose 8% on the release.

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Looking ahead, Facebook says that it expects its third-quarter results to be largely in line with this report, though it does expect to see a slowdown in user growth. 

“More recently, we are seeing signs of normalization in user growth and engagement as shelter in-place measures have eased around the world, particularly in developed markets where Facebook’s penetration is higher. Looking forward, as shelter-in-place restrictions continue to ease, we expect the number of Facebook DAUs and MAUs to be flat or slightly down in most regions in the third quarter of 2020 compared to the second quarter of 2020.”

Facebook has seen ongoing user growth for some time, so it’ll be interesting to see the market response to a stalling in this respect, if indeed we do see such. 

Also interesting to note this chart:

Facebook Q2 2020 - revenue growth

Facebook’s ‘other’ revenue – i.e. revenue outside of advertising – continues to climb, which would largely be linked to the growth in sales of its Oculus VR devices and Portal smart speakers.

Back in April, Facebook reported that it was struggling to meet rising demand for Oculus headsets, while Portal sales have increased more than 10x during the global lockdowns. It’s still only a fraction of Facebook’s overall revenue pie, but both provide the company with not only one-off sales, but ongoing opportunities for connection, which could become more valuable over time.

The report reflects Facebook’s ongoing stability, which, despite the current protests, seems unlikely to be significantly impacted. While many big name Facebook advertisers have joined the current ad boycott, Facebook still has a large advertiser base – and while disrupting the company’s revenue flow may not have been the main aim of the protest action, it does underline Facebook’s sheer size and scope – which again, underlines the key emphasis of this week’s antitrust hearing.

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An interesting point of note in this respect is that most of companies run by the tech CEOs who appeared before the House Judiciary Committee pushed back the release of their latest results till after the hearing. Facebook brought in $18b, while Amazon has taken in $88.9b for the most recent quarter, amid the pandemic, both beating analyst estimates. 

You can imagine that both results would not sit well amongst those considering their respective market dominance.

Either way you look at it, it’s an unfathomable amount of money flowing through each company, and definitely, there’s clear evidence that they use their size and scale to dominate their markets. Whether that will be reflected in the eventual findings of the House. we’ll have to wait and see.

Socialmediatoday.com

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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