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Facebook Tests New Stories-Like Notifications Bubbles to Boost Engagement

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As it continues to lose ground to TikTok, where people are increasingly spending their social media time, Facebook is constantly trying to figure out new ways to keep people engaged, and glued to its app instead.

The Social Network’s latest experiment on this front comes in the form of new Stories-like notification bubbles within your Notifications tab, which alert you to new posts shared by your connections.

As you can see in this example, shared by social media expert Matt Navarra, some Facebook users on iOS are now seeing these new alert bubbles at the top of their Notifications stream, which serve as quick links to the latest posts from your connections.

As you can see in the second image, when you tap through on one of these profile images, you’re taken to a listing of that user’s latest posts, making it easier to stay up to date with that user’s updates specifically.

It could be a good way to maximize engagement, and remind users that their most important connections are active in the app, while it may also help to avoid potential algorithmic re-ordering issues, which could see you miss certain updates.

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Or it might just be a handy way to catch up with your top friends and what they’re posting – but at the same time, it does feel a little needy from the app, using Stories-style notifiers to juice in-app engagement.

I mean, it does seem to have some practical value, so that’s to say it’s useless. But as noted, with more recent stats showing that users are spending a lot more of their time on TikTok, Facebook really needs to work at providing some more compelling reasons to keep people around, as opposed to them just checking in each day and staying on top of the latest big news from friends and family (or just ensuring they don’t miss somebody’s birthday).

TikTok time spent chart

This is the key element missed from Meta’s own reporting – as Meta shared last week, Facebook added 31 million more daily active users in Q1 2022, taking its total DAU count to 1.96b.

Facebook Q1 2022 - DAU

Which is great news for Facebook – especially considering it reported a quarter-on-quarter decline in daily actives in its previous update. That announcement tanked Meta stock, and while it’s now seemingly back on track, with the trend graph pointing upwards once again for users, the data that Meta hasn’t shared is how long these people are actually spending in the app.

Are they just checking in, then moving on to other platforms? Because if they are, that greatly reduces the value of Facebook’s unmatched reach, because if people aren’t spending much time in the app, that means less ad exposure, and it could well be that TikTok, with fewer users but potentially more time in app, is now a better placement option in terms of reach and boosting brand awareness.

Meta hasn’t shared an official update on time spent in its apps since 2016, when it reported that people were spending 50 minutes per day using Facebook, Instagram and Messenger.

The fact that Meta has chosen not to update this figure would appear to suggest that it’s not increasing, as it would be keen to tout that type of information, while the amount of time that people spend on TikTok is clearly on the rise, in general, based on total downloads alone.

Which is why activations and tests like this are interesting. Does this improve time spent in the app, and get people to stick around for longer, or is this just another prompt to juice Facebook’s numbers, and make it seem like it’s generating more ‘engagement’?

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In some ways, the format also aligns with Meta’s push to boost appeal with younger users, with the Stories format now more native to many than the traditional feed.

But still, it’s more just tweaking around the edges, likely with no real impact.

But maybe I’m wrong – maybe this is a valuable, practical tool that will help Facebook users stay in touch, and improve utility in the app.

The new notification format is being tested with some users, with no word on a full rollout plan as yet.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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