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Google Unveils New Maps Advances, Shopping Tools and Search Insights at I/O 2022

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Google is hosting its 2022 I/O summit this week, where it’s shared previews of a range of coming features and tools, including updates for Search, new Maps presentation tools, improved ad formats, shopping advances, secure payment options and more.

Here’s a look at some of the key announcements for digital marketers stemming from the event.

One of the big highlights of I/O day one was the announcement of Google’s more immersive Maps feature, which merges Street View and aerial images to create a more comprehensive, interactive digital model of the world.

The new Maps updates will also enable users to experience what a neighborhood, landmark, restaurant or popular venue looks like, via your device.

Google Immersive Search

Which looks impressive, and could become an important consideration for marketers looking to showcase their business online, with increasingly engaging Maps perspectives being built by Google’s team. The new format also includes additional information markers overlaid on-screen, which could also point to new advertising and promotional opportunities, especially for tourism-related businesses.

As per Google:

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Looking for a spot for lunch? Glide down to street level to explore nearby restaurants and see helpful information, like live busyness and nearby traffic. You can even look inside them to quickly get a feel for the vibe of the place before you book your reservation.”

That could end up being a major element, in various ways, while it also leans into the next stage of Google’s advanced AR development and integration into its Search features.

Google’s also announced the expansion of eco-friendly routing for Maps to more regions, likely starting with Europe, while it’s also launching a new ‘ARCore Geospatial API’ which will enable developers to build new AR features for Maps.

Speaking of AR, Google also showed off its own AR glasses prototype, with an example of how they could enable the wearer to see language translations in real time.

Google didn’t provide any further insight into when they might be made available to consumers, but it’s interesting to note another player in the coming AR arms race.

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On the ads front, Google’s testing a new carousel ad format in Search results, which will provide another way for shoppers to browse directly from the SERP.

Google Carousel ads in Search

As you can see, the option would bring the now familiar carousel ad display format to Search, which could help Google lean into the increasing interest in eCommerce, and expand its own shopping ambitions.

In another ads-related announcement, Google also unveiled a new ads control dashboard, which will enable users to control how their ad experiences are personalized across Google’s apps and sites.

Google Ads Center

The new ad center, which will be accessible on all Google ads, will enable users to like, share or block any ad, and/or glean additional insight into who paid for the ad, and why they, specifically were targeted within that campaign.

Tapping on ‘Customize more of the ads you see’ will take you through to the second screen above, which provides even more controls over your Google ad experiences.

Users will also be able to limit ads relating to sensitive topics, including alcohol, gambling, dating, pregnancy, parenting, and weight loss.

It’s an interesting development to watch for advertisers, as it could impact targeting accuracy if enough people do switch off – but then again, similar controls have been available in other apps for some time, and few users actually go to the effort of actioning such.

Google’s also looking to make online payments more secure with a new ‘virtual card’ option that would enable you to pay for products online without having to enter your actual credit card number. It’s similar to how password generators work, creating random codes that are attached to your Google identity, with your actual, physical card details then kept hidden from vendors.

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Google’s also expanding its ‘About this Result website insights element to general web usage.

Google About this Result

As you can see in this example, soon, when you’re viewing a web page in the Google app, you’ll be able to bring up a new tab with additional information about the source URL, “including a brief description, what they say about themselves and what others on the web say about them”.

That could provide more context as to what you’re seeing on each site, and how trustworthy the page is.

Google’s also making it easier for people to remove search results about them that include personal information.

Google Search Removals

As shown here, Google’s rolling out a new, simplified application flow that will enable you to request removal of identifying features in Search.

When you’re searching on Google and find results about you that contain your phone number, home address, or email address, you’ll be able to quickly request their removal from Google Search – right as you find them. With this new tool, you can request removal of your contact details from Search with a few clicks, and you’ll also be able to easily monitor the status of these removal requests.

Google also recently expanded its appeals process for the removal of search listings that include personal information.

On another front, Google’s also opening a second physical store in Williamsburg, Brooklyn. Google opened its first retail store in NYC last year.

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On Google Translate, meanwhile, Google’s added 24 new languages, with the tool now able to provide translations of 133 languages and regional variations.

There’s also been a range of updates about Google’s hardware devices, including its Pixel phones. You can catch all of Google’s I/O announcements as they come through here.

Google’s I/O conference will run for a second day tomorrow, where the sessions will switch from product announcements to developer elements.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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