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How to Not Annoy Users With Your Pop-Up Ads

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How to Not Annoy Users With Your Pop-Up Ads

Opinions expressed by Entrepreneur contributors are their own.

If you’re a marketer, advertiser or any other related position, pop-ups are one of the many tools at your disposal. They can be very effective at generating conversions and leads by prompting users to take action like signing up for a newsletter or using a coupon code to make a purchase.

Today, websites can have many different types of pop-ups and banners, from cookie notifications to first-time visitor pop-ups to exit intent pop-ups. Despite their value for lead generation, pop-ups can be problematic from a user experience perspective, and using pop-ups incorrectly can actually drive users away. How you execute these pop-ups can mean the difference between users converting or quitting the site entirely. The challenge is to find the right balance to achieve your goals without annoying your users.

Knowing what kind of pop-ups to use, as well as how to use them effectively, will keep your users happy. Here are a few things to know about strong pop-ups, as well as some options you can consider when working on your next pop-up strategy.

Related: 7 Ways Pop-Up Ads Can Bolster Your Sales

Pop-ups are good at what they do

When done correctly, pop-ups are powerful converters. Data from one million live Duda sites shows that, on average, sites that used pop-ups saw a conversion rate four times higher than sites that didn’t use them. Sites without pop-ups saw a 3.7% conversion rate, whereas sites with pop-ups had a 16% conversion rate.

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Knowing what type of pop-up you need will also keep users satisfied. There are pop-ups for marketing purposes, and then there are pop-ups for compliance needs. For marketing, 8.4% of our live sites leverage pop-ups for marketing offers or to deliver timely information. These pop-ups drive top-level conversion growth, and they typically offer a discount or encourage users to fill out a form.

There are also required pop-ups, such as cookie policies for GDPR compliance. Duda data shows that out of one million live sites, 25% use GDPR-related pop-ups.

Keep user goals in mind

To create an effective pop-up strategy, you need to ask yourself a few questions. What are your goals, and what kinds of pop-ups accomplish those goals? Additionally, what problems can your pop-ups solve for your users?

The most effective pop-ups are those that keep the user’s needs at the forefront and deliver value that is worth their while. To accomplish this, you need to first understand what your users are looking for and then serve them a pop-up that delivers a clear and compelling solution to that need. We consistently see websites that leverage pop-ups get higher conversion rates, sometimes 3-5 times higher, when using a pop-up instead of other methods, like banners, on a web page.

Be considerate of timing

No one wants to be approached the second they walk into a shop before they’ve had the chance to even look around. The same is true for your pop-ups. Not only are immediate pop-ups bad for your Google search rankings, but they’re also the type of pop-ups users are likely to find the most aggravating. A better practice would be to time pop-ups either as a user is leaving or time it so they’ll close automatically after a few seconds.

Related: User Experience Is the Most Important Metric You Aren’t Measuring

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Use accessibility best practices

It may go without saying, but you should make sure your pop-ups are accessible and easy to read. Do they have a strong visual focus? If they take up a portion of the page, is it visually distinct from the rest of the page? Do they have clear CTAs? Is it obvious what the user is being asked to do?

Common accessibility issues include tab loops, missing labels, tab focus and keyboard support. According to Duda’s data, these issues represented 8-10% of the total issues detected during typical audits. Clearing up these issues will go a long way toward making your pop-ups more successful. Additionally, any third-party content that appears within an inline frame as part of the pop-up could introduce inaccessible content that would be difficult to correct.

Despite their negative connotations at times, pop-ups are very effective at driving top-level conversions and generating leads. If you’re a marketer or agency professional, they’re an important part of your strategy. But there is a right way to do them that doesn’t wear out your user’s trackpad trying to find the “X.”

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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