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Musk Indicates that Twitter Feeds May Show a Broader Spectrum of Political Content

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Musk Indicates that Twitter Feeds May Show a Broader Spectrum of Political Content

This is interesting. Earlier today, Twitter chief Elon Musk replied to a commentator who questioned why he was seeing more ‘right wing’ posts in his feed.

Now, this is not a definitive policy change or update that Elon’s reinforcing. But it does seem to suggest that Twitter may, at the least, be looking to show people more opposing political commentary in their tweet feeds, as a means to spark broader awareness and engagement. Musk also pinned this tweet, which adds a little more weight to the suggestion.

Which is interesting because as various studies have shown, this approach simply doesn’t work.

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Back in 2020, Meta executive Andrew Bosworth published a long blog post on the challenges of political polarization on social networks, and their experiences at Facebook in dealing with such.

Bosworth explained that, while they had, at different times, tried to try and show users more content from both sides of the political spectrum, the user response had been the opposite of the intended effect.

As per Bosworth:

“Ask yourself how many newspapers and news programs people read/watched before the internet. If you guessed ‘one and one’ on average you are right, and if you guessed those were ideologically aligned with them you are right again. The internet exposes them to far more content from other sources (26% more on Facebook, according to our research). This is one that everyone just gets wrong. The focus on filter bubbles causes people to miss the real disaster which is polarization. What happens when you see 26% more content from people you don’t agree with? Does it help you empathize with them as everyone has been suggesting? Nope. It makes you dislike them even more.”

Within this, Bosworth essentially acknowledges that Facebook usage has indeed amplified political division, though not in the way that many expect – i.e. by showing you more and more posts that align with your established beliefs. Bosworth says that Facebook users actually ended up seeing a lot more opposing viewpoints, but that only exacerbated political divides, because these posts drove more angst, and further embedded opposition, as opposed to opening people’s minds to another way of thinking.  

Indeed, that same year, in a speech at the Munich Security Conference, Meta CEO Mark Zuckerberg explained that:

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“People are less likely to click on things and engage with them if they don’t agree with them. So, I don’t know how to solve that problem. That’s not a technology problem as much as it is a human affirmation problem.”

Shortly after this, in January 2021, Meta announced its intention to reduce the amount of political content in user feeds.

As per Zuckerberg (on Meta’s Q4 ‘20 earnings call):

“One of the top pieces of feedback we’re hearing from our community right now is that people don’t want politics and fighting to take over their experience on our services.”

People were getting sick of the angst and bickering on Facebook, which was causing them to log on less and less, so Meta sought to reduce political content, in favor of more enjoyable experiences.

In fact, as per more recent reports, Zuckerberg actually directed his engineering teams to effectively cut political content out of people’s News Feeds altogether. Which Facebook users also didn’t like.

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Meta has since scaled back politics in-feed, but it’s stopped short of eliminating it.

As reported by The Wall Street Journal:

Meta now estimates politics accounts for less than 3% of total content views in users’ newsfeed, down from 6% around the time of the 2020 election, the documents show. But instead of reducing views through indiscriminate suppression or heavy-handed moderation, Facebook has altered the newsfeed algorithm’s recommendations of sensitive content toward what users say they value, and away from what simply makes them engage, according to documents and people familiar with the efforts.

In other words, Meta’s not showing people as much divisive, incendiary posts – which likely means that it’s not looking to highlight as much content from the opposite side of the political spectrum.

Which may, as Musk notes, keep users in their echo chamber. But the research and experiments show that users simply don’t want the constant provocation and angst, which, eventually, sees them use the app less.

On Twitter, that’ll likely drive users to switch over to the ‘Following’ feed instead of the ‘For You’ main listing, which includes recommended tweets, as chosen by Twitter’s systems. If Musk and Co. are indeed pushing more politics into this stream, these past experiments suggest that it won’t work out as they might hope – though in theory, you can see why Musk wants to expand people’s horizons, and get them to see more content from the other side of the political divide.

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Or he just wants to promote his own political opinions, and get more people to see things from his perspective.

It’s difficult to understand the full motivations in this respect, particularly given Musk’s overt political leanings and opinions. But in essence, it seems like another idea that seems to make sense, based on an ideological view, but in reality, doesn’t work – and we have a heap of study and data to underline this.

Still, Musk has shown that he’s going to go his own way, even if that means challenging established concepts, in order to prove them for himself.

Maybe it works out different on Twitter, but it seems like a risky move, especially when you’re trying to maximize discovery and engagement within that main ‘For You’ feed.

But if you start to notice more political content in your tweet feed, this is probably why.



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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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