SOCIAL
Skittles Takes Out Twitter’s ‘Brand Bracket’ Competition for 2022
Twitter’s 2022 ‘Brand Bracket’ competition is now complete, with Skittles taking out the top prize after defeating various other brand handles in head-to-head polls on its way to victory.
Twitter’s Brand Bracket promotion ties into the NCAA Final Four tournament, pitting brand Twitter presences against each other in its own tournament of tweeting champions.
As you can see here, each brand was matched up with others in the bracket format, with Twitter users then polled on the face off in each round, which eventually saw Skittles defeat the notoriously quick-witted @Wendy’s account for brand Twitter supremacy.
So what’s so good about the @Skittles account?
Skittles’ social media team is pretty in tune with overall web trends, and uses them in its tweets, tapping into popular topics.
For example, @Skittles shared this at the peak of the hype around Netflix documentary ‘The Tinder Swindler’.
Please get this tweet to 25K likes, my enemies are after me. ❤️
— SKITTLES (@Skittles) February 14, 2022
Skittles also looks to link into popular fandoms, with references and in-jokes to help boost its appeal to niche communities.
While it also links into the more popular trends.
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????????????????????Not Wordle, but also not lime Skittles.
— SKITTLES (@Skittles) January 27, 2022
It also has its own, ongoing memes, with its back and forth on lime Skittles being its most popular in-joke.
Really, Skittles takes a somewhat similar approach to Wendy’s, in aligning with key web trends and shifts, and adding its own take. Some of them catch on, some don’t, but the Skittles social media team clearly has a good sense of what’s happening online – which is probably the biggest takeaway for brands looking to better understand how to boost your tweet appeal, at least with respect to winning Twitter’s own Brand Bracket competition.
The real question, of course, is whether such efforts drive sales, and only Skittles would know that. But definitely, this approach helps to increase discussion and chatter around the brand, boosting brand awareness and maximizing engagement in the app.
That could be a valuable approach, and the key lies in hiring social media managers who truly understand the online landscape, and how to translate trends in an authentic and brand-aligned way – without coming off as cringey.
@Skittles is a good example of such, and it’s no big surprise to see it win Twitter’s second Brand Bracket event.
SOCIAL
Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?
In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.
The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.
According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.
Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.
Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.
The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.
This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.
Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.
As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?
Only time will tell.
SOCIAL
Catering to specific audience boosts your business, says accountant turned coach
While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.
When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.
“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.
Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.
“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.”Â
“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.
“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.
Watch the video for more of Sandra Parker’s biggest lessons.
SOCIAL
Instagram Tests Live-Stream Games to Enhance Engagement
Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.
As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.
That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.
Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.
That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.
Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.
Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.
We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.
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