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Spotify boss defends Joe Rogan deal as stock plunges

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Shares of Spotify fell after it projected weaker profit margins in the first quarter of 2022

Shares of Spotify fell after it projected weaker profit margins in the first quarter of 2022 – Copyright AFP François WALSCHAERTS

The head of embattled streaming service Spotify has told staff that Joe Rogan is vital to the company, but that he doesn’t agree with the controversial podcaster.

The comments were published Thursday as the firm’s stock went into freefall.

Spotify has found itself stuck between its $100 million flagship talent and a popular backlash over Covid-19 misinformation on his shows.

Chief executive Daniel Ek told up-in-arms employees they did not have editorial control over “The Joe Rogan Experience”, which garners up to 11 million listeners per episode.

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“There are many things that Joe Rogan says that I strongly disagree with and find very offensive,” he said, according to a transcript of the company town hall published by The Verge.

But “if we want even a shot at achieving our bold ambitions, it will mean having content on Spotify that many of us may not be proud to be associated with. 

“Not anything goes, but there will be opinions, ideas, and beliefs that we disagree with strongly and even makes us angry or sad.”

– Stock rout –

Shares in the company were down 17 percent Thursday in New York, as tech stocks dropped across the board.

These shares have been on the slide since November, but have been badly hit by news that its subscriber growth is slowing.

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The drop also comes as controversy swirls over the mega deal with Rogan, who has been accused of spouting misinformation about Covid-19 and vaccination, either directly or through the guests he has on his show.

That led last week to a burgeoning boycott spearheaded by folk-rock star Neil Young and Canadian songstress Joni Mitchell, who asked for their songs to be removed from the platform.

In response Ek announced this week that they would add a content advisory to podcasts about Covid-19, directing listeners to scientific and medical sources.

The Verge reported that staff had been eagerly awaiting the company meeting, with some feeling increasingly frustrated that Spotify was being driven by its deal with Rogan.

Ek told employees that podcasts such as Rogan’s were vital if Spotify were to get its head above the competition in a crowded streaming field.

“We needed to find leverage, and one way we could do this was in the form of exclusives,” he said, according to the transcript.

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“To be frank, had we not made some of the choices we did, I am confident that our business wouldn’t be where it is today.”

But that is not to say the company agrees with everything its big-name podcast host utters, Ek said, framing Spotify not as a publisher, but as a platform.

“It is important to note that we do not have creative control over Joe Rogan’s content,” he said.

“We don’t approve his guests in advance, and just like any other creator, we get his content when he publishes, and then we review it, and if it violates our policies, we take the appropriate enforcement actions.”

Spotify is the latest tech company to find itself on the horns of a dilemma that pits a controversial — and moneymaking — anti-establishmentarian against advertisers, employees and public outrage.

Last year Netflix was forced to walk the line between defending comedian Dave Chappelle and placating critics who accused the company of giving air to anti-trans sentiment.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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