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TikTok’s Defending Itself on Several Fronts as Pressure Rises on the Chinese-Owned App

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Amid various investigations by regulatory authorities, and escalating revenue concerns within its parent company ByteDance, the pressure is rising on TikTok, which has been evident in some of its announcements and public statements of late.

That could mean that more problems are coming for the app, which could spook the app’s creators who have come to rely on it for income.

Should you really be relying on an app that could, potentially, face bans in several regions, if these latest concerns lead to new action?

The tensions have been ramping up over the past few months, with TikTok’s communications now team taking a more defensive stance against certain claims and media reports.

As you can see in this tweet, in response to a recent claim in the US Senate, TikTok says that the assertions made around its ownership are incorrect, because TikTok is not owned by the same organization that has direct connection to the CCP, as stated.

TikTok is owned by ByteDance, not Beijing Douyin Information Service Limited, of which the CCP does own a share. The problem is that ‘Beijing Douyin Information Service Limited’ was actually only established as an entity back in May, as part of a re-organization of ByteDance’s org structure – so the division here is not crystal clear as TikTok wants to suggest.

Some have speculated that ByteDance has separated its business units with a view to establishing even more distance between its Chinese and international operations, but thus far, the only change has been in name. So the clarification from TikTok here is not overly convincing, in terms of separating the two companies, and providing assurance of data sovereignty from the CCP.

Which is the focus of another report by Australian cybersecurity company Internet 2.0, which recently found that TikTok collects “excessive” amounts of user data, including checking device location at least once an hour, continuously requesting access to contacts (even if the user originally denies such), tracking all installed apps, and more.

Internet 2.0 also says that TikTok relays data onto China, which it has traced via IP tracking.

TikTok has strongly denied these claims:

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Internet2.0 misstates the amount of data we collect. For example, we do not collect user device IMEI, SIM serial number, active subscription information, or integrated circuit card identification number, and we do not collect precise GPS location. Internet2.0 is categorically wrong to imply the IP address in its research communicates with China. The IP address is in Singapore, the network traffic doesn’t leave the region, and we‘re not unique in the amount of data we collect, which is less than many popular mobile apps.”

Such defenses aren’t surprising, but it is unusual for TikTok to come out so strongly, and publicly, in refuting such, which, thus far, has not been the way that it’s addressed such issues.

Maybe that’s just a shift in tactic, but as noted, there does seem to be a level of implied pressure on the app that’s led to this strategic shift, which could relate to broader issues and concerns surrounding the app.

Last week, TikTok was also forced to suspend a planned change to its privacy policy relating to the use of user insights for targeted advertising, amid questions over whether the change is actually legal under the latest EU provisions for data protection and control.

TikTok maintains that its actions here are within the EU rules – but the fact that it’s willing to push the boundaries again points to rising pressure on the app.

As noted, that may also relate to larger challenges now facing parent company ByteDance, which is reassessing its operations, on several fronts.

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This year, ByteDance has been forced to cut thousands of staff due to regulatory changes within China, which have imposed tough restrictions on various elements, including live-stream usage, shopping, and more.

That, inevitably, will relay more revenue pressure onto TikTok, which thus far, hasn’t been able to capitalize on its opportunities in the same way that its Chinese sister app, ‘Douyin’, has.

Douyin generates the majority of its revenue via in-stream commerce, which TikTok is now also looking to integrate as the next big stage for the app.

But thus far, western audiences haven’t shown the same enthusiasm for live shopping, and while TikTok is on track to bring in $12 billion in ad revenue this year – more than 3x what it made in 2021 – there are concerns that if TikTok can’t establish a more equitable way to share a chunk of that change with creators, many of them will move on to YouTube or Meta’s apps instead, which have more established, more streamlined revenue share options via in-stream ads.

Add to this the fact that just last month, an FCC Commissioner in the US called on both Apple and Google to ban TikTok from their app stores, due to concerns that the app could be used as a surveillance tool by the Chinese Government, and you can see how these various issues are all adding up, and heaping pressure onto TikTok’s internal operations.

And just today, TikTok’s Global Chief Security Officer Roland Cloutier has announced that he’s stepping down to take on more of an advisory role with the company.

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In combination, there does appear to be some significant concerns rising at TikTok HQ, which could lead to more changes in the app.

Could these shifts be a precursor to more regulatory action? Could TikTok be banned in some western nations due to ongoing tensions with the Chinese Government?

Things are certainly not looking up on that front, and maybe, ByteDance can see where things are headed, which is why it’s now working harder to defend itself against such claims.

Either way, the latest shifts are likely not overly assuring for TikTok creators that are increasingly leaning into the app.

There’s nothing definitive, but it does feel like a big shift is coming for TikTok, sometime soon.



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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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