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Trump is not doing anything to stop weaponisation of social media

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“A small handful of powerful social media monopolies control the vast portion of all private and public communications in the United States.” So said US President Donald Trump, unlikely challenger of corporate power and even more unlikely defender of democracy on the occasion of the announcement of his Executive Order on Preventing Online Censorship, issued on May 28.

Trump issued the order after Twitter, the president’s favourite weapon of disinformation, dared to fact-check and slap warnings on some of his tweets, including one posted after protests broke out in the aftermath of the George Floyd killing. According to Twitter, Trump’s threatening statement – “When the looting starts, the shooting starts” – violates the company’s rules about glorifying violence.

In response to this unprecedented type of correction, Trump’s executive order seeks to remove the immunity afforded to internet companies by Section 230 of the Communications Decency Act, a law that protects companies like Twitter and Facebook from being sued for libel if users publish defamatory content on their platforms.

The logic here is baffling: if internet companies are going to censor his free speech, Trump will try to remove the protection that allows free speech in the first place – protection that has allowed him to tweet with impunity!

As if that was not enough, Trump is claiming, with newly found antitrust vigour, that a concentration of corporate power (in the form of “censorship” of his tweets) is a direct threat to American democracy. As the executive order states: “When large, powerful social media companies censor opinions with which they disagree, they exercise a dangerous power. They cease functioning as passive bulletin boards, and ought to be viewed and treated as content creators.”

The Trump administration is right about one thing: social media platforms are not mere bulletin boards. In reality, their algorithms can promote or hide content according to opaque principles that they are not obligated to disclose, and which are not regulated.

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Their policies can also foment hate speech and disinformation, which can have serious political ramifications and even put lives at risk. As the coronavirus pandemic has demonstrated, however, the current administration and its supporters consider it acceptable to endanger some lives in the interest of profit maximisation.

Still, Trump’s strategy is not well thought out, and experts agree that the changes to the law proposed by the executive order – changes that would require the Federal Communications Commission to be involved in determining which companies should be protected by Section 230, and which ones should not – would be ineffective and possibly in violation of the First Amendment, which prevents the government from restricting free speech.

Even if it all came to pass, the good news for Facebook CEO Mark Zuckerberg is that his company could escape Trump’s wrath. While Twitter CEO Jack Dorsey has suggested that their fact-checking is necessary to allow users to judge content for themselves, Zuckerberg has consistently held that social media companies should not be in the business of determining what is true or what is not (this time, some Facebook employees are publicly disagreeing with their boss and holding virtual walkouts).

Zuckerberg’s insistence might have less to do with a passion for free speech and more with the fact that controversy, disinformation, and unrest are good business drivers for social media platforms.

They increase traffic and get more users to spend time watching advertisements. This explains why Facebook dismissed its own research about the divisive effect the platform has on society. Facebook, like tobacco companies, knows it is not in the business of protecting its users, as the sharp increase in customer data breaches also shows.

Meanwhile, the government sees hate speech and disinformation posted on social media as useful data points that can be used to monitor citizens, or even foreigners applying for visas.

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As for why Twitter, which has previously removed content from Presidents Jair Bolsonaro of Brazil and Nicolas Maduro of Venezuela, is finally standing up to Trump, there is a simple explanation: the tide is finally turning, and many who have been silent may be feeling it is finally safe to be openly critical.

Corporations are coming out in support of Black Lives Matter. Celebrities are participating in George Floyd protests (as long as selfies can be posted afterwards). It is now acceptable at the highest levels of power to make fun of Trump’s obesity or give him nicknames like “President Tweety”.

Trump’s absurd comments that he is prepared to sic the “most vicious dogs” on protesters outside the White House have invited comparisons to Mr Burns, the wealthy evil character in the “The Simpsons” animation, famous for his command – “release the hounds”. All this would be amusing if the country were not in the midst of a pandemic, burning with social unrest, and struggling with record unemployment.

So, yes, there is reason to question the relevance of Section 230. And yes, social media corporations wield power in ways that are anti-democratic, like Trump says in his executive order. But beyond that, it is all theatrics.

Trump is what philosopher Harry Frankfurt would call a bullshitter, someone different from a mere liar. According to Frankfurt, a liar still acknowledges the existence of the truth, if only to distract us from it.

A bullshitter, on the other hand, no longer cares about the truth and is only interested in creating impressions. These may have been enough to get Trump elected in 2016 (with a little help from Cambridge Analytica and Russia, which is now trying to take advantage of the George Floyd protests). But perhaps some of his bullshit is finally catching up with him.

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The views expressed in this article are the author’s own and do not necessarily reflect Al Jazeera’s editorial stance.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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