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Twitter’s Adding New Ad Placement Controls as it Works to Ease Concerns About Account Reinstatements

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Twitter’s Adding New Ad Placement Controls as it Works to Ease Concerns About Account Reinstatements

While Elon Musk is keen to tout Twitter’s new approach to free speech, under his ‘Twitter 2.0’ plan, he also knows that there needs to be some guardrails in place for advertisers – because without them, many won’t take the risk of having their ads appear alongside potentially offensive content in the app.

Which is why Twitter’s now developing a new ad placement control dashboard, which will enable ad partners to select certain keywords that they don’t want their ads being placed alongside, in order to provide more capacity to limit unwanted brand association in the app.

As reported by Reuters:

“Twitter will roll out new controls as soon as next week to let companies prevent their ads from appearing above or below tweets containing certain keywords, the social media platform told advertisers in an email on Thursday.”

The system sounds similar to the brand safety control center options on both Facebook and YouTube, which provide more ways for businesses to manage exactly where and how there ads are placed.

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That’ll provide an additional level of brand safety – though at the same time, with the way that tweets are displayed, with many on-screen at once, it may not be enough to provide full assurance.

This is a particularly pressing are of concern for brands right now, as Twitter works to reinstate tens of thousands of accounts that had previously been banned from the app for posting offensive, harmful and dangerous content.

Twitter has also sought to reassure ad partners on this front, explaining that:

“We will not be reinstating bad actors, spam accounts and users that engaged in criminal/illegal activity.”

Essentially, as Musk has stated, Twitter’s rules on what is and is not allowed to be posted to the app haven’t changed, despite his broader approach to free and open speech. And while it is letting some controversial identities back on the app, they will still be subject to the same rules, and subsequent restrictions for violations, if they fall foul of such once again.

It remains to be seen how that works in practice, with some reports already suggesting that offensive hate speech is on the rise in the app since Musk took their reigns, while some ads have already been displayed on the Twitter pages of white nationalist accounts, that were reinstated as part of Musk’s amnesty plan.

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On a related front, Twitter’s also considering bringing its content moderators in-house, in order to better oversee and control moderation decisions in the app.

Much of Twitter’s content moderation has traditionally been outsourced to third-party providers, due to the scale of work required, and variable language and region-based restrictions.

Musk, however, recently cut thousands of contract employees, and as it looks to scale back its labor flows, and put more reliance on automation for enforcement, it may now be more viable for the company to manage more of these decisions internally, enabling mode direct control over all content decisions.  

It’s a difficult balance, and while Musk says that advertisers are returning to the app, there remains a level of hesitancy, and concern among ad partners, as they wait and see how the next stage of Musk’s reformation plan play out.

If the newly reinstated users play by the rules, and don’t push the limits, maybe everything will be fine – but it’s another example of Musk’s Icarian management style, riding ever-closer to the sun, which will either see him fly on, or eviscerate his wax wings.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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