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Sam Michelson & Client Business Development

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Sam Michelson

Sam Michelson was in town, and he is the CEO of Five Blocks, a digital reputation management firm based in Jerusalem, Israel. We spoke about how Sam started, which actually was via an e-commerce site selling cell phones as an affiliate.

Sam explained that they sold tons of cell phones but there were a couple of complaints here and there and those complaints really showed up at the top of the search engines. So he started to write refund checks to these customers, but some of those customers were frauds. During that process, he thought about how to manage the reputation of his company online.

Sam was born in Pittsburgh, he is the son of an army family, so they moved around. He went to Yeshiva University, then went to graduate school in Israel, then the Israeli army and then had jobs at technology companies in Israel. That is where he learned his technology and online skills. I believe we met first at an SMX Israel, where he may have spoken and sponsored at past events.

We then discussed business client development, i.e., getting new prospects and customers. Sam said this was all done organically; it happened out of solving their own internal issues. Sam said he was willing to spend thousands of dollars per month, but larger companies are likely willing to pay more. So once they figured out how to do it for themselves, they then moved to figure out how to do it for others.

So they decided to go the public relations route to get some business. That PR company became their first client, and they started to work by trial and error. So they systematically on LinkedIn tried to talk to people and firms within the public relations space. They did not find new clients through online marketing but rather by reaching out through connections.

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It was a lot of outreach through LinkedIn and word of mouth. And they spoke about reputation management in terms of building up the positive stuff and not about hitting or destroying the bad stuff – being positive versus negative. Sam also shared everything and didn’t keep any secrets, and that helped them get more attention despite sharing competitive knowledge. Sam was doing content marketing, in a form, before most.

Five Blocks proposals are 15 or so pages that spell out the steps you need to take to solve the problem. They spell it out and many ask him why? He said because the clients that he really wants will hire them to do those tasks.

He said they close about 50% of all proposals, which is super high. But he said a lot of this is because he is getting a lead from a word-of-mouth reference and they are not shopping around.

For more on Sam Michelson, visit Five Blocks and find him on LinkedIn.


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Forum discussion at YouTube.

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Google Won’t Change The 301 Signals For Ranking & SEO

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Google Tracks

Gary Illyes from Google said on stage at the SERP conference last week that there is no way that Google would change how the 301 redirect signal works for SEO or search rankings. Gary added that it’s a very reliable signal.

Nikola Minkov quoted Gary Illyes as saying, “It is a very reliable signal, and there is no way we could change that signal,” when asked if a 301 redirect not working is a myth. Honestly, I am not sure the context of this question, as it is not clear from the post on X, but here it is:

We’ve covered 301 redirects here countless times – but I never saw a myth that Google does not use 301 redirects as a signal for canonicalization or for passing signals from an old URL to the redirected URL.

Forum discussion at X.

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Note: This was pre-written and scheduled to be posted today, I am currently offline for Passover.



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Google Again Says Ignore Link Spam Especially To 404 Pages

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Google Robot Blindfolds

I am not sure how many times Google has said that you do not need to disavow spammy links, that you can ignore link spam attacks and that links pointing to pages that 404/410 are links that do not count – but John Mueller from Google said it again.

In a thread on X, John Mueller from Google wrote, “if the links are going to URLs that 404 on your site, they’re already dropped.” “They do nothing,” he added, “If there’s no indexable destination URL, there’s no link.”

John then added, “I’d generally ignore link-spam, and definitely ignore link-spam to 404s.”

Asking if it would hurt to disavow, after responding with the messages above, John wrote:

It will do absolutely nothing. I would take the time to rework a holistic & forward-looking strategy for the site overall instead of working on incremental tweaks (other tweaks might do something, but you probably need real change, not tweaks).

Earlier this year we had tons of SEOs notice spammy links to 404 error pages, John said ignore them. In 2021, Google said links to 404 pages do not count, Google also said that in 2012 and many other times.

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Plus, outside of links to 404 pages, Google has said to ignore spammy links, time and time again – even the toxic links – ignore them. The messaging around this changed in 2016 when Penguin 4.0 was released and Google began devaluing links over demoting them.

Here are those new posts in context:

And in general, Google says it ignores spammy links, so you should too (not new) but this post from John Mueller is:

And then also on Mastodon wrote about a similar situation, “Google has 2 decades of practice of ignoring spammy links. There’s no need to do anything for those links.”

Forum discussion at X.

Note: This was pre-written and scheduled to be posted today, I am currently offline for Passover.

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Google Needs Very Few Links To Rank Pages; Links Are Less Important

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Gary Illyes Serp Conf

Gary Illyes from Google spoke at the SERP Conf on Friday and he said what he said numerous times before, that Google values links a lot less today than it did in the past. He added that Google Search “needs very few links to rank pages.”

Gary reportedly said, “We need very few links to rank pages… Over the years we’ve made links less important.”

I am quoting Patrick Stox who is quoting what he heard Gary say on stage at the event. Here is Patrick’s post where Gary did a rare reply:

Gary said this a year ago, also in 2022 and other times as well. We previously covered that Google said links would likely become even less important in the future. And even Matt Cutts, the former Googler, said something similar about eight years ago and the truth is, links are weighted a lot less than it was eight years ago and that trend continues. A couple of years ago, Google said links are not the most important Google search ranking factor.

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Of course, many SEOs think Google lies about this.

Judith Lewis interviewed Gary Illyes at the SERP Conf this past Friday.

Forum discussion at X and image credit to @n_minkov.



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