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Paid search ad copy strategies during coronavirus

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“It seems very obvious to update ads, but the reality is very few advertisers are doing it,” Microsoft’s Rik van der Kooi said during a live-streamed event for partner agencies Tuesday.

The top consideration for many marketers as the implications of coronavirus became clearer has been budget. But there’s a real opportunity for those that focus on messaging during this time.

Data-informed messaging

“We have been using data to help show [clients] opportunities to continue to grow their business and to help others in need,” said Spencer Jahnke, senior manager of paid media at Minneapolis-based digital marketing agency Augurian.

“Utilizing Google Trends on a more consistent basis has been useful to show shifts or increases in search interests, and search term data has helped inform us of newly peaked interests that have surfaced along with COVID-19 and helped inform our messaging.”

Invest in the upper-funnel

For products that are seeing a drop in demand during this time, Jay Stampfl, CEO of Blackbird PPC, a San Francisco-based digital advertising agency, says, “I am treating it similar to B2B clients in deep Q4.”

“Move toward upper funnel conversion optimization while building remarketing lists of people researching during COVID-19,” advises Stamplf. You’ll then be able to stay top-of-mind when consumers are more inclined to buy.

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“Its time to push industry-relevant/thought leadership content. People have a bit more time now working from home where they’re brushing up on their professional knowledge,” he said. “The idea is to focus on engagement and then retarget once we get to the other side.”

Likewise, Jahnke said his agency is advising clients to focus on thought leadership content (including live streaming if applicable) and to shift tactics and messaging to focus on brand and mission awareness.

“This means shifting our messaging to focus on our client’s mission. In some industries, consumers are a bit more hesitant to take action because of all of the financial uncertainty, but focusing advertising messaging around your brand and how your brand can help will pay off in the long run.”

As Microsoft’s van der Kooi said Tuesday, sales cycles are going to be longer during this time. Being a bit more flexible with your CPA and ROI and thresholds, he said, will help ensure you can close sales over a longer than usual time period.

Assure and empathize with customers

If there’s one thing this crisis has shown it’s the ingenuity of businesses to rethink entire processes and business models. Be sure your ad copy reflects how your company is responding to this new environment.

Clearly communicate empathy gor your customers’ current situation. Referencing the ability to use products or services at home with messaging like “Stuck at home?” or “Learn X at home,” has been working, said Stampfl. His team is also using language calling out ways customers can use their free time while cooped up at home.

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Highlighting “Free shipping” or “hassle-free delivery” types of benefits are also a no-brainer, Stampfl added. That is if you can live up to the promise. “Review shipping settings and estimated delivery time to ensure you accurately reflect current capabilities,” Google Ads noted in a checklist of campaign considerations during COVID-19.

“With so much uncertainty in the world right now, people are looking for some source of consistency and certainty,” said Jahnke. “Whether it’s guaranteed ship dates or free downloads, we want to make sure there is no ambiguity, and that we are putting the user’s mind at ease.”


About The Author

Ginny Marvin is Third Door Media’s Editor-in-Chief, running the day to day editorial operations across all publications and overseeing paid media coverage. Ginny Marvin writes about paid digital advertising and analytics news and trends for Search Engine Land, Marketing Land and MarTech Today. With more than 15 years of marketing experience, Ginny has held both in-house and agency management positions. She can be found on Twitter as @ginnymarvin.

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How AI Is Redefining Startup GTM Strategy

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How AI Is Redefining Startup GTM Strategy

AI and startups? It just makes sense.

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More promotions and more layoffs

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More promotions and more layoffs

For martech professionals salaries are good and promotions are coming faster, unfortunately, layoffs are coming faster, too. That’s according to the just-released 2024 Martech Salary and Career Survey. Another very unfortunate finding: The median salary of women below the C-suite level is 35% less than what men earn.

The last year saw many different economic trends, some at odds with each other. Although unemployment remained very low overall and the economy grew, some businesses — especially those in technology and media — cut both jobs and spending. Reasons cited for the cuts include during the early years of the pandemic, higher interest rates and corporate greed.

Dig deeper: How to overcome marketing budget cuts and hiring freezes

Be that as it may, for the employed it remains a good time to be a martech professional. Salaries remain lucrative compared to many other professions, with an overall median salary of $128,643. 

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Here are the median salaries by role:

  • Senior management $199,653
  • Director $157,776
  • Manager $99,510
  • Staff $89,126

Senior managers make more than twice what staff make. Directors and up had a $163,395 median salary compared to manager/staff roles, where the median was $94,818.

One-third of those surveyed said they were promoted in the last 12 months, a finding that was nearly equal among director+ (32%) and managers and staff (30%). 

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Extend the time frame to two years, and nearly three-quarters of director+ respondents say they received a promotion, while the same can be said for two-thirds of manager and staff respondents.

Dig deeper: Skills-based hiring for modern marketing teams

Employee turnover 

In 2023, we asked survey respondents if they noticed an increase in employee churn and whether they would classify that churn as a “moderate” or “significant” increase. For 2024, given the attention on cost reductions and layoffs, we asked if the churn they witnessed was “voluntary” (e.g., people leaving for another role) or “involuntary” (e.g., a layoff or dismissal). More than half of the marketing technology professionals said churn increased in the last year. Nearly one-third classified most of the churn as “involuntary.”

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Men and Women

Screenshot 2024 03 21 124540Screenshot 2024 03 21 124540

This year, instead of using average salary figures, we used the median figures to lessen the impact of outliers in the salary data. As a result, the gap between salaries for men and women is even more glaring than it was previously.

In last year’s report, men earned an average of 24% more than women. This year the median salary of men is 35% more than the median salary of women. That is until you get to the upper echelons. Women at director and up earned 5% more than men.

Methodology

The 2024 MarTech Salary and Career Survey is a joint project of MarTech.org and chiefmartec.com. We surveyed 305 marketers between December 2023 and February 2024; 297 of those provided salary information. Nearly 63% (191) of respondents live in North America; 16% (50) live in Western Europe. The conclusions in this report are limited to responses from those individuals only. Other regions were excluded due to the limited number of respondents. 

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Download your copy of the 2024 MarTech Salary and Career Survey here. No registration is required.

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5 Must-Have Digital Marketing Tools for 2024 to Skyrocket Your ROI

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5 Must-Have Digital Marketing Tools for 2024 to Skyrocket Your ROI

5 Must Have Digital Marketing Tools for 2024 to Skyrocket Your

The digital marketing software market is valued at $60.3 billion. And it’s expected to grow at a compound annual growth rate of 15.5% over the next decade.

With a plethora of digital marketing tools in the market, choosing the right ones can be a daunting task.

However, it’s essential to invest in the best tools to enhance your digital marketing efforts and help you stand above the inevitable competition from your peers.Competition is a significant challenge for 27.1% of digital marketers today, as revealed in a survey conducted by Influencer Marketing Hub.

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So which tools should you use to get an edge? 

You don’t need to spend time researching the best tools. In this article, I’ll introduce you to five digital marketing tools that can boost your efforts and give you an edge over the competition.

5 Digital Marketing Tools to Drive Better Results

Here are five digital marketing tools that address different areas of digital marketing. 

They range from tools that enhance website speed to ones for improving landing pages and enhancing overall user experience.

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1. TinyImage

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TinyImage is one of the digital marketing tools you need to invest in. It’s an image compression tool that reduces the size of your PNG and JPG images online by over 75%.

You don’t have to worry about the security of sensitive image files as well. TinyImage uses a secure 256-bit encrypted SSL connection. It also deletes your images within a few hours of uploading them.

How can TinyImage improve your digital marketing ROI? 

Larger-sized images take up a lot of bandwidth, which slows down loading times for your visitors.

Research by Digital.com shows 21% of online shoppers are dissatisfied by slow-loading pages. Half will abandon their shopping cart if a page fails to load fast enough.  

This app is most helpful for agencies that provide custom app development services. It helps them to compress images in a few seconds and convert apps into fast loading for their clients.

Use TinyImage to:

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  • Compress images without losing image quality
  • Compare the file size of the compressed images to ensure you have the optimal file size
  • Save time by compressing multiple images at a go

Price

2. Sprout Social

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Sprout Social is one of the best social media marketing tools in the market. It helps you manage all aspects of your social presence.

You can analyze the performance of your posts and Reels to find the best Instagram Reels to embed on your website. Also, you can also monitor your competitors, manage conversations with your audience, and plenty more.

Sprout Social boosts your social media marketing efforts. And according to research, effective social media marketing results in higher sales for 55% of businesses.

What you can do with Sprout Social:

  • Analyze the performance of your campaigns and get insights into areas of improvement
  • Uncover current trends and opportunities to engage with your target audience through social listening
  • Schedule and publish posts across multiple platforms

Price

  • Standard: $249 per month
  • Professional: $399 per month
  • Advanced: $499 per month

Enterprise: Custom

3. Zendesk

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Customer support plays a crucial role in creating a better customer experience for your e-commerce store and optimizing your digital marketing efforts.

And Zendesk is one of the best tools you can use to ensure provide personalized customer support.

It’s AI-powered AI chatbot, live chat, help desk ticketing system, and other solutions help you provide instant and right customer support.

Why is it one of the best digital marketing tools to boost your ROI? 

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Zendesk has helped generate numerous leads, sales, and signups for its customers with its low-cost ownership offers.

How Zendesk can help your business achieve better marketing results:

  • It offers an AI-powered chatbot and live chat that answers instantly to customers’ questions.
  • It offers the right reporting and analytics software that help you get real-time insights for your business.

Price

  • Free: $0
  • Starting: $19 per month
  • Suite Team: $55 per month
  • Suite Growth: $89 per month
  • Suite Professional: $115 per month

Suite Enterprise: Reach out to them

4. Ahrefs

1711353365 844 5 Must Have Digital Marketing Tools for 2024 to Skyrocket Your1711353365 844 5 Must Have Digital Marketing Tools for 2024 to Skyrocket Your

Keyword research tools are important for any digital marketing strategy. And Ahrefs is one of the best there is. It’ll help boost your SEO strategies to improve your website’s visibility and ranking in SERPs.

It’s not just a keyword research tool, but an all-in-one SEO toolset that analyzes the ranking difficulty of keywords, simplifies backlinking, and more.

You can use it to scan your website for technical and on-page SEO problems that may be holding back your ranking.

Ahrefs also lets you keep tabs on keywords your competitors are ranking for and get insights into the SEO strategies they are implementing. 

Additionally, you can use it to get content ideas that have the potential to draw traffic to your site and find link prospects from a database of over 14 billion web pages.

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Ahrefs also provides access to other free digital marketing tools like a backlink checker and AI writing tools

What you can do with Ahrefs to boost your digital marketing ROI

  • Find keywords for YouTube, Amazon, and Bing and generate additional keyword ideas using AI to reach a wider audience
  • Find backlink prospects to increase your SERP ranking and enhance your credibility
  • Visualize your SEO progress using interactive graphs

Price

  • Lite: $99 per month
  • Standard: $199 per month
  • Advanced: $399 per month

Enterprise: $999 per month

5. Hotjar

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Google has clearly stated that it rewards content that provides a good page experience. Hotjar is one of the best digital marketing tools you can use to gain insights on ways to improve user experience and also optimize your store for conversions.

It provides heat maps that you can use to see your website visitors’ activities and identify friction points. The heatmaps show you how your visitors move, click, and scroll.

You can also compare user behavior across different devices using Hotjar to identify opportunities to increase conversions.

And if you serve video ads on your website or any other type of ad, you can conduct surveys and collect feedback from your customers to learn how they’re affecting their user experience.

What you can do with Hotjar to improve your ROI:

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  • Watch full recordings of your visitors’ journey on your site to find and fix user experience issues
  • Access all user data from a single dashboard, including feedback, metrics, and session recordings
  • Automatically generate relevant surveys using AI and get automated summary reports of the responses

Price:

  • Basic: Free
  • Plus: $39 per month
  • Business: $99 per month
  • Scale: $213 per month

Start Leveraging the Best Digital Marketing Tools Today

Leveraging digital marketing tools is crucial if you want to enhance your ROI. And these are the 5 best tools available in the market that you can use.

They all serve different aspects of digital marketing but with similar goals—improving audience engagement, driving conversions, and maximizing your marketing efforts.

Go ahead and give them a shot to take your digital marketing efforts to the next level and boost your ROI.


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