Connect with us

SOCIAL

Facebook’s Stance on Political Ads Once Again Highlights a Common Flaw in its Policy Approach

Published

on

facebooks stance on political ads once again highlights a common flaw in its policy approach

There’s an old Saturday Night Live sketch, starring Norm McDonald, called ‘Bible Challenge’ in which the competition is based on honesty, with each contestant confessing to their knowledge of the Bible, and winning points based on whether they knew the answer, or they didn’t (apologies for the low-quality clip).

This came to mind when contemplating Facebook’s current approach to political ads and posted commentary from elected officials. Facebook’s stance once again came under scrutiny this week after Twitter decided to add a fact-check warning to two tweets from US President Donald Trump. That prompted Trump to call for changes to the laws which protect social platforms from liability for the content that users post on their platforms – if the platforms are going to edit people’s posts, then the current regulations should no longer apply, according to the Trump administration.

If any change is made to these laws, that would impact Facebook as well, and arguably even more so, given The Social Network has more than 10x as many daily active users. So where does Facebook stand on the matter?

As you would expect, Facebook says that any such change would have an adverse impact.

Repealing or limiting Section 230 […] will restrict more speech online, not less. By exposing companies to potential liability for everything that billions of people around the world say, this would penalize companies that choose to allow controversial speech and encourage platforms to censor anything that might offend anyone.”

But Facebook has also stood by its decision not to take action on the same statements from President Trump that Twitter has, which Trump has also re-posted on his Facebook Page.

Facebook post from Donald Trump

As per Facebook CEO Mark Zuckerberg:

“I disagree strongly with how the President spoke about this, but I believe people should be able to see this for themselves, because ultimately, accountability for those in positions of power can only happen when their speech is scrutinized out in the open.”

So Facebook is still sticking to its guns, and will not subject posts from politicians to fact checks.

Is that the right approach, or does it create a dangerous situation where influential leaders can say whatever they want, unchecked, unhindered, and able to reach a very large audience?

The answer is not simple – for better or worse, Facebook’s approach does make some sense.

Facebook’s stance, which I don’t think that it’s done well in communicating, is that these people are elected officials, these are the leaders that the voting public has chosen. Therefore we have a right to hear what they gave to say, good or bad, true or not. As the leaders chosen by the majority, it should be up to the people to then judge their public actions, which, in part, is based on what they say. If anything, social platforms merely add transparency, and for every post and comment, the voters can judge for themselves how they feel, and make a more informed decision on their support (or not).

It’s not an illogical position, but that process yet again highlights a common flaw in Facebook’s policy approach – that being that Facebook errs on the side of optimism, and assumes the best in people, while overlooking the potential negatives.

That’s what lead to the Cambridge Analytica situation – Facebook gave various academic groups access to vast collections of user data, under the promise that none of them would use such insight for any purpose beyond their stated research demands. Of course, at least one of them did, and in retrospect, it seems overly optimistic of Facebook to have assumed that nobody would be tempted to misuse its powerful audience insights for such purpose. But Facebook didn’t have any systems or processes in place to stop this, it just assumed nothing would go wrong. Until it did.

The same thing happened with Facebook’s SDK – Facebook gave developers full access to user insights, under the provision that they would only gather people’s personal information if they needed such. Many apps ended up sucking in a huge amounts of people’s personal data, and not only on the users of their apps, but also their friends and family, who were connected to them through Facebook’s expanded network.

The developers shouldn’t have been able to access so much data, and Facebook has since implemented significant restrictions on such. But Facebook, again, didn’t consider the potential negatives of this process – it simply, seemingly, hoped that developers just wouldn’t misuse its tools.

At best, Facebook failed to consider the potential for misuse in both cases. Which brings us back to its stance on political ads.

As noted, Facebook’s approach does make some sense – these are the people that we have elected, and we have a right to hear whatever they have to say. The flaw, however, is in how Facebook assumes that will play out.

As explained by Zuckerberg last October:

I believe in giving people a voice, because at the end of the day, I believe in people. And as long as enough of us keep fighting for this, I believe that more people’s voices will eventually help us work through these issues together and write a new chapter in our history — where from all of our individual voices and perspectives, we can bring the world closer together.”

Again, the principle is that the people can judge for themselves, but that also assumes that people will have the capacity to determine truth from fact on their own, and that leaders won’t share outright lies or misinformation to challenge that. Which, as we’ve seen repeatedly, is not the case.

As an example, back in March, Brazilian President Jair Bolsonaro urged cities to remain open as normal amid the COVID-19 outbreak, saying  that:

We must return to normality – the few states and city halls should abandon their scorched-earth policies.”

Bolsonaro has constantly downplayed the pandemic, labeling it ‘a little flu’ and ‘ nothing to be afraid of’.

This is an elected official, so according to Facebook’s approach, the Brazilian people should be free to decide if these statements are true or not. But in this case, that’s an extremely dangerous approach.

Many people will take Bolsonaro’s advice based on his word alone, which could lead to them heading out, against official health advice. Almost 29,000 Brazilians have been killed by COVID-19 thus far, while the WHO has said that the nation is now the new epicenter for the pandemic. As such, Bolsonaro’s statement, in retrospect, is fairly dangerous, and the fact that the President advised such has given significant weight to a counter-narrative that has almost undoubtedly lead to more deaths.

The risks in this case would outweigh the transparency benefits.

But that’s basically Facebook’s approach, which brings me back to that SNL sketch from years ago. The flaw in Facebook’s stance on political content is that it won’t fact check such because it trusts that the various elements simply won’t gratuitously misuse their capacity.

Norm McDonald’s character wins ‘The Bible Game’ not because his character is the most honest, but because he’s the opposite – yet the rules of the game don’t account for his behavior.

In principle, the idea of not implementing fact checks on posts from political leaders makes some sense. But in practice, it might just make it easier for the most unscrupulous candidates to win.

Socialmediatoday.com

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address

SOCIAL

Threads Looks Set to be Made Available to European Users Next Week

Published

on

Threads Looks Set to be Made Available to European Users Next Week

Good news with EU social media fans, with Threads looking set for a December 14th launch in the region, just in time to capitalize on holiday engagement.

As reported by The Verge, EU Instagram users can now access a countdown timer at www.threads.net, which seemingly indicates the exact time for the upcoming EU launch. Meta hasn’t made any official announcement, but the countdown clock is only visible to European users, while EU users can also search ‘ticket’ in the Instagram app to find a digital invitation to Threads.

Which replicates the original Threads launch back in July, which included similar Easter eggs and indicators pointing to the launch date (like the above).

The EU launch of Threads has been delayed by evolving EU data privacy regulations, which, due to the timing of the implementation of these new rules, has put additional development burden on the Threads team to ensure compliance with the new parameters. Amid the initial Threads launch, Instagram (and Threads) chief Adam Mosseri said that it could take “many months” for Threads to reach EU users due to these additional complications.

But we have since seen indicators that Threads is coming.

Last month, The Wall Street Journal reported that Meta had an established plan to launch Threads to EU users in December, while app researchers have found various references to an upcoming “Threads EU Launch” in the app’s code.

Threads EU launch

Given the various strands of evidence, it does indeed seem likely that European users will get access to the app next week. And again, with social media usage increasing during the holiday break, that would also provide the best opportunity for Meta to capitalize on its opportunities.

Which are seemingly on the rise. As more people turn away from Elon Musk’s X project, largely due to Musk’s own divisive commentary, they’re seeking a real-time social alternative, and for many Threads is already filling that void.

That’s especially true for journalists, a common target of Musk’s attacks, who are now establishing new networks within the Threads ecosphere. And while live sports engagement remains high on X, Threads is also making a push to win over more sports communities, even placing ads courtside during the new NBA in-season tournament showcase in Las Vegas.

Threads NBA ad

That’s seemingly prompting more sports fans to post in the app, which will expand again with the arrival of potentially millions more users in the EU region.

So how many more users can Threads expect to gain as a result of its European expansion?

Based on Meta’s EU disclosure data on active users, Instagram currently serves some 259 million monthly active users in Europe.

Instagram’s total, official user count is 1 billion MAU, while Threads now has over 100 million monthly users. So presumably, around a tenth of active IG users are also signing up to the app, which would mean that, at a rough estimate, we’re set to see around 25.9 million new Threads users incoming, if/when Threads is launched in the EU region.

Which is probably not as many as you might expect, but this is based on rough estimates, as Instagram reportedly has more than a billion actives now, and we don’t know the exact, current user counts of either app.

But either way, it will expand the conversation in the app, and enable more people to take part, which has its own expanded benefits. And with around 60 million X users also in the region, that could see a number of them looking to make the switch.

Which is the real aim here. Meta has created Threads as the X alternative, aiming to scoop up former Twitter cast-offs who are unhappy with Elon’s changes at the app. In order to do that, Threads needs to be available in all regions where X users may be looking to jump ship, so its EU expansion is another critical step in this respect.

It’ll be interesting to see what Threads user numbers rise to over the holiday period, and whether it can indeed become a genuine rival for X in total active engagement.

We’ll keep you updated on any official announcement on the Threads EU launch.



Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

SOCIAL

The best social media hacks to blow up your following in just a year

Published

on

The best social media hacks to blow up your following in just a year

Storyboard

Get viral fast. Plus more social media hacks to grow your accounts.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

SOCIAL

X Pitches Advertisers on Audience Reach Opportunities in ‘Q5’

Published

on

X Pitches Advertisers on Audience Reach Opportunities in ‘Q5’

X is making a push to win over advertisers in the holiday season, by promoting its opportunities in “Q5”, which covers the post-Christmas to mid-January period.

As explained by X:

During [Q5], we see reduced CPMs and cost-per-conversion as consumers shop for post-holiday deals and products to support their New Year’s ambitions. Last year, X saw a 5% reduction in the average CPM and a 27% reduction in the average cost-per-conversion1.

Which could present new opportunity to reach a larger audience with your promotions, if indeed they are engaging on X over the holiday period.

“Q5 is filled with a wide variety of tent-pole moments, ranging from the holidays to sports, entertainment and more. With a surge of engagement around these conversations, your brand can remain relevant to your audiences while driving maximum ROI.

X says that, based on engagement data from last year, there are a lot of potential topics of interest for brands.

X also notes that sports video views are surging in the app, up almost 25% YoY over the past 6 months, while vertical video is also gaining momentum.

“Vertical video is the fastest growing surface on X. Over 100M people around the world are consuming vertical video daily at an average of over 13 minutes per day. On many days, vertical video accounts for around 20% of all time spent on the platform.

Though I would advise some caution in trusting these data points.

In recent months, various questions have been raised as to what X counts as a video “view” versus an impression, which is when a post is shown in-feed.

Technically, X counts video views like this:

“The main X video view metric is triggered when a user watches a video for at least 2 seconds and sees at least 50% of the video player in-view. This applies to View metrics for both uploaded videos and live broadcasts.

But that’s different to the actual view count that’s displayed on posts:

“Anyone who is logged into X who views a post counts as a view, regardless of where they see the post (e.g. Home, Search, Profiles, etc.) or whether or not they follow the author. If you’re the author, looking at your own post also counts as a view.

Even worse, X counts multiple views from the same person in that count:

“Multiple views may be counted if you view a post more than once, but not all views are unique. For example, you could look at a post on web and then on your phone, and that would count as two views.

So you can see how the public view count on video posts can massively overstate how many people actually watched a clip, which could be why X is reporting such big spikes in engagement. It just depends on which “view” metric it’s referring to here, actual views or exposure in stream.

Which makes all of these numbers a little difficult to determine, while X owner Elon Musk and CEO Linda Yaccarino have also continued to amplify misleading engagement stats via their own X profiles, muddying the waters as to what kind of actual reach and engagement you can expect.

And that’s before you consider the concerns that other advertisers have had with their promotions potentially being displayed alongside harmful or offensive content in the app.

But depending on how you feel about these aspects, and where your target audience is active, it could be worth considering X for your post-holiday promotions, as you look to maximize sales activity over the holiday period.

It’s also worth considering that with fewer big-name brands taking prime spots in the app, there may also be additional opportunity to reach people via X promotions.

There may be value, depending on your strategic thinking, though I would be keeping an eye on actual engagement

You can read more of X’s Q5 insights here.



Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

Trending