LinkedIn has announced some new additions to its Sales Navigator platform, as it works to provide more solutions to help businesspeople increasingly working remote, and unable to hold regular face-to-face meetings with clients.
First off, LinkedIn’s adding two new, machine learning-enabled alerts, which will help to keep salespeople aware of relevant activity around their business.
- Buyer Interest Alerts – These alerts signal when employees or leadership at a saved account have engaged with your company’s LinkedIn Page or company website. With Buyer Interest Alerts, you have buying intent insights that help you to decide when to engage, allowing you to provide a timelier and more customized buyer experience.
- Relevancy for Alerts – Time is of the essence, and it is easy to feel overwhelmed with updates and alerts. Through predictive artificial intelligence, we are helping you surface the most important alerts so you don’t overlook anything that may be important in building and maintaining the relationship with your buyer.
The new data-tracking tools will take into account a range of signals to determine relevant activity, then alert Sales Navigator users to those actions.
That, as LinkedIn notes, could help businesses pounce on potential opportunities at the right time, rather than seeing them go by. LinkedIn says that it’s working on the back-end processes behind its alerts, and will refine and improve their relevance over time.
In addition to this, LinkedIn’s also adding a new ‘Outreach’ listing in its Lead Lists, which will provide an overview of all of your LinkedIn activity with each contact, including InMail messages, connection requests, links shared and more.
That could be an easy way to get quick context about your past correspondence and interactions, which could help to personalize your outreach messaging.
LinkedIn’s also improved its CRM integration for Sales Navigator, which will make it easier to merge your contacts into the tool.
Sales Navigator isn’t for everyone, and it can be pricey for smaller businesses. But for those doing a lot of outreach work, on large accounts, the capacity to utilize LinkedIn’s unmatched professional network can be a great benefit. These new additions will make the platform an even more functional offering for keeping in touch with prospects.
You can read more about the latest Sales Navigator updates here.
Meta Will Shut Down its Newsletter Platform Early Next Year
Another sign of Meta’s fleeting interest in the latest trends, the company launched Bulletin in April 2021, as part of an effort to take a piece of the growing newsletter market, with platforms like Substack seeing massive growth in facilitating direct connection between writers and their audiences. Twitter also acquired newsletter platform Revue, and it had seemed, at the time, that newsletters could offer a new, supplementary income stream for creators, aligned with social apps.
In addition to this, Meta also saw an opportunity to provide a platform for local publications that had been shut down due to the pandemic. With ad dollars from local businesses drying up, due to lockdown measures, many smaller publications had to shut down, and Meta viewed this as a chance to make Facebook an even more critical element of community engagement, by providing a direct pathway for independent journalists to serve their audiences through the app.
As part of its initial push, Meta allocated $5 million in funding for local publications to convert to Bulletin instead.
And it sort of worked. Bulletin, at last at one stage, supported over 115 publications, with more than half of the creators on the platform reaching over 1,000 subscribers.
But this year, amid tougher market conditions, Meta lost interest.
The company has been gradually scaling back its investment in news and original content in recent months. Back in July, The Wall Street Journal reported that Meta had reallocated resources from both its Facebook News tab and Bulletin, in order to ‘heighten their focus on building a more robust Creator economy’
In other words, Reels – Meta’s main investment focus for the future of the Creator Economy is short-form video content, which drives more views, more engagement, and is the big trend that Meta’s chasing right now.
As a result, Meta says that it will shut down Bulletin by early next year.
As per Meta:
“Bulletin has allowed us to learn about the relationship between Creators and their audiences and how to better support them in building their community on Facebook. While this off-platform product itself is ending, we remain committed to supporting these and other Creators’ success and growth on our platform.”
So long as they create Reels, I guess.
Again, the decision here is no surprise, but it does serve as another reminder that Meta chases whatever trends it can, and it has no real, long-term commitment on any of its new pushes.
Video is the thing, as it has been several times before, and Meta will keep pushing that till audiences lose interest. Then it’ll be something else that Meta’s pitching to brands, publishers, users, etc.
Logically, Meta follows the latest trends in order to maximize the benefit of such within its tools. But it is worth noting that, when it does lose interest, it tends to move on entirely, leaving anyone who’s invested in its last whim out in the cold.
Overall, Bulletin isn’t huge, and it won’t impact a heap of writers and publishers, as such. But even so, for those that have invested in the platform, in good faith, it’s a bitter pill, and while they will now be able to move on to other platforms as well, it’s good to remind yourself that Meta chases trends, and moves on quick.
‘Don’t build on rented land’. ‘Don’t put all of your eggs in one basket’. Don’t trust social platforms to keep supporting that feature or platform that you’ve come to rely on.
The closure of Bulletin may seem like a side note to many, but it’s an important reminder that you need to diversify your strategy to avoid such impacts.
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