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LinkedIn’s Latest Transparency Report Shows Decrease in Fake Profiles, Increase in Harassment

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linkedins latest transparency report shows decrease in fake profiles increase in harassment

LinkedIn has published its latest Transparency Report, which provides an overview of content removals, Government information requests and spam/fake profile actions that the platform took over the last six months of 2020.

And there are some interesting trend notes here – and while LinkedIn may not get the focus of other platforms in terms of manipulation programs and/or influence campaigns, it is worth noting the latest shifts, and the actions LinkedIn is taking to keep its users safe.

First off, on fake profiles, probably one of the biggest issues on LinkedIn, given that once a user makes a connection they’re able to access all of your personal data from your LinkedIn presence. 

As per LinkedIn:

“Our automated defenses blocked the vast majority (98.3%) of the fake accounts we took action on during this period. We also saw a significant decrease in fake account creation, and a corresponding decrease in spam and scam content generated by fake profiles.”

LinkedIn Transparency Report - fake profiles

Indeed, in the previous quarter, LinkedIn stopped 33.7 million accounts at the registration stage, so it was a 3x reduction in the most recent period. Why that might be is unclear, but it seems that, at least based on LinkedIn detections, the platform’s efforts to stamp out fake profiles are having some impact, and deterring scammers, at some level, from using this method.

Content removals are a different question – in terms of content violations, LinkedIn says that it saw a big increase in the amount of content removed in a number of categories, “including misinformation and violent or graphic content, driven in part by world events that triggered polarizing content, such as U.S. elections and COVID-19”.

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LinkedIn Transparency Report - content removals

The increases in removals in all categories here are significant – here’s a look at the same chart from LinkedIn’s previous transparency update:

LinkedIn Transparency Report - content removals

Clearly, LinkedIn is doing a lot more work on all of these elements, whether through improved detection or due to increased activity. LinkedIn has seen ongoing growth in user interactions, and it seems like that’s also resulting in more negative interactions as a result.

The good thing is that LinkedIn is indeed taking action, which should help to keep users safe. But the increases here are massive, which could be a concern to watch for the platform moving forward. 

In terms of government requests, LinkedIn’s total actions here remained fairly steady

LinkedIn Transparency Report - government requests

US information requests decreased, while non-US queries rose slightly. 

“The overall number of government requests for data about our members went up, but the requests encompassed far fewer member accounts than the prior reporting period.”

So LinkedIn’s not seeing a significant increase in Government actions, as opposed to some other platforms which are getting more and more requests for intervention in user trends and political discussion, as authorities seek to quell opposition and dissent.

As noted, the numbers reflect some interesting trends, particularly in regards to the increases in reported harassment and abuse activity on the platform, which could reflect the increased usage of LinkedIn for more types of communication. Over time, the platform is seeing more sharing about people’s personal lives and beliefs, as opposed to being confined to professional interaction, and that could be leading to more unwanted disputes and personal discussions, which then veer into questionable territory.

It’s interesting to note that shift, and it’ll also be interesting to see how these numbers hold up in LinkedIn’s next Transparency update, and whether they’re indicative of more long-term behavioral changes in the app.

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You can read LinkedIn’s full Transparency Report here

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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