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Musk Discusses His Views on Content Moderation as Twitter Deal Inches Closer to Completion

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Musk Discusses His Views on Content Moderation as Twitter Deal Inches Closer to Completion

So what’s the latest on Elon’s great Twitter shake-up?

While we’re still waiting for Elon Musk’s Twitter takeover bid to be finalized, Musk has been slowly doling out more details of his Twitter reinvigoration plan, which he believes will see the app grow its user count by 200% over the next three years, and bring in 5x more revenue by 2028.

Which seems ridiculously optimistic by any measure – but given Musk’s track record with his other companies, no one’s dismissing his plans outright, as maybe he sees something we don’t, and there is actually a pathway to making Twitter a more essential element of people’s everyday lives.

Though from what Elon’s outlining thus far, that pathway’s not exactly clear just yet.

Today, in an interview at the Financial Times’ ‘Future of the Car’ conference, Musk provided some new notes on his Twitter plans, including:

  • Musk feels that Twitter has a strong left bias because it’s based in San Francisco. Musk’s view is that many Twitter employees would not even realise this bias due to where they’re located
  • Musk reiterated his plans to open-source Twitter’s feed algorithm, saying that, if he can, he would ‘literally put the Twitter algorithm on GitHub and say like, ‘Hey, anyone want to suggest changes to this? Please go ahead
  • Musk indicated that, based on the evidence that he’s seen, he would likely restore former President Donald Trump’s banned account, as permanent bans, in his view, are not effective in the vast majority of cases

The last point is what most are latching onto – ever since the Tesla owner announced his plans to buy Twitter, right-wing pundits have been trumpeting the deal as a win for free speech, and a restoration of their capability to say what they want on the social media platform, free from perceived bias and enforcement aligned with political perspective.

Twitter itself has been working for years to establish a fair and reasonable process for the enforcement of its rules, but in Musk’s view, the banning of Trump was an over-reach, which Musk says, former Twitter CEO Jack Dorsey agrees with.

In response, Dorsey explained his perspective on the Trump ban:

As you can see, Dorsey had reservations about the decision at the time, and Musk’s view aligns with these concerns. Whether it was the right move or not, the decision to ban Trump has become a ‘line in the sand’ moment, and it will likely be a major point of contention in marking the Elon Musk era at the app, if indeed Musk does move to undo Trump’s ban once he takes ownership of the company (which is still to be confirmed).

Though Trump says that he’s not coming back anyway. The former President is apparently dedicated to building his own social network, Truth Social, which, if it’s successful, could end up making him a lot of money, while also allowing any type of speech that it chooses.

But it’s also hard to imagine that Trump is overly happy speaking to a much smaller audience. Here’s a visual representation of the engagement on Truth Social as it stands right now.

Trump had close to 90 million followers on Twitter when his account was banned, which gave him a huge platform to spread his political messages, while virtually every one of his tweets sparked a new news cycle of its own.  

If Musk does reverse Trump’s ban, despite his comments to the contrary, I’m tipping that Trump will be back, which will kick off a new season of ‘Will They Ban Him?’, as he resumes his late night practice of poking his various enemies and critics via his short missives.

The Trump issue aside, Musk’s expanded comments on content moderation in today’s interview do seem a little concerning, in that outside of these larger, more high profile cases, there does seem to be a level of naivety to his understanding of adequate platform moderation.

As per Musk:

“If [Twitter users] say something that is illegal or otherwise just destructive to the world, then there should be perhaps a timeout, a temporary suspension, or that particular tweet should be made invisible or have very limited traction. I think if there are tweets that are wrong and bad, those should be either deleted or made invisible, and a suspension, a temporary suspension is appropriate but not a permanent ban.”

‘Wrong and bad’ is pretty vague, and while I’m sure that Musk has a stronger grasp on the real issues at play than what this statement would suggest, it does seem that he has a way to go in fully understanding the potential harms and dangers of allowing certain types of speech to be amplified via social networks.

In any event, Musk does advocate a form of moderation here, in policing the most harmful types of content. Musk has previously noted that he will align with the laws of each region, in determining what will and won’t be allowed in the app, while he also recently met with Thierry Breton, the European Commissioner for Internal Markets to discuss the EU plans for content moderation.

So Musk, according to his statements thus far, will look to ensure that Twitter adheres to evolving content laws, in all regions. Which makes sense, and seems like a more ‘hands off’ approach to such issues. But ultimately, that could see Musk’s free speech stance diluted, at least in the eyes of the more extreme elements who are welcoming the Musk era with open arms.

The Trump issue also clouds a bigger question around the potential for tweet censorship under Musk’s leadership – how will the platform deal with requests from the Chinese Government to remove content.

Musk’s main earner, Tesla, is reliant on Chinese manufacturing, with the vast majority of Tesla components manufactured in China. Indeed, Tesla sold more than 70k China-made vehicles in December alone, its highest monthly rate since it started manufacturing in Shanghai in 2019, while almost half of the total 936k cars that the company shipped last year were manufactured in the region.

Tesla itself may be US owned, but China is crucial to its development and growth, and with Twitter currently banned in China, and regularly the focus of pro-CCP propaganda campaigns, it’ll be interesting to see how Musk manages this element as he looks to implement his free speech approach.

As noted, more recently, Musk clarified this stance, noting that Twitter will be beholden to the laws of each region.

But those guidelines could still prove problematic, because China, India and more recently Russia have sought to quell anti-government sentiment by restricting what’s shared online.

From one perspective, you could say that China’s efforts to block certain topics is aligned with the laws of that region. Does that mean that the CCP should be allowed to simply erase such mentions from an entire platform if it chooses – no matter what, exactly those topics may be? Should Russian be able to call on Twitter to delete mentions of its invasion of Ukraine?

And within this, where does ‘freedom of speech’ begin and end?

And all of this aside, none of Musk’s views on free speech will help the platform stimulate user growth.

How will Twitter triple its user base in three years? Most people that can access Twitter are already well aware of what the platform is and how it works, and they’re either using it or they’re not.

How will Musk convince those who’ve shown no interest in the past to sign up?

There’s still a way to go in understanding the next phase of Musk’s plan, and many elements that need to be considered, in all aspects, before we get some perspective on what, exactly, Twitter will become in its next stage.

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Meta Could be Exploring Paid Blue Checkmarks on Facebook and Instagram

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Meta Could be Exploring Paid Blue Checkmarks on Facebook and Instagram

It seems like Elon Musk’s chaotic management approach at Twitter is having some broader impacts, with more companies reportedly considering lay-offs in the wake of Musk culling 70% of Twitter staff (and keeping the app running), and Meta now apparently also considering charging for blue checkmarks in its apps.

Yes, the Twitter Blue approach to making people pay for verification, which hasn’t proven overly popular on Twitter itself, is now also seemingly in consideration at Meta as well.

According to a new finding by reverse engineering pro Alessandro Paluzzi, there’s a new mention in the codebase of both Facebook and Instagram of a ‘paid blue badge’.

Paluzzi also shared a screenshot of the code with TechCrunch:

That does appear to refer to a subscription service for both apps, which could well give you a blue verification badge as a result.

Mets has neither confirmed nor denied the project, but it does seem, at least on the surface, that it’s considering offering checkmarks as another paid option – which still seems strange, considering the original purpose of verification, which is to signify noteworthy people or profiles in the app.

If people can just buy that, then it’s no longer of any value, right?

Evidently, that’s not the case, and with Twitter already bringing in around $7 million per quarter from Twitter Blue subscriptions, maybe Meta’s looking for a means to supplement its own intake, and make up for lost ad dollars and/or rising costs of its metaverse development.

It seems counter-intuitive, but I guess, if people will pay, and the platforms aren’t concerned about there being confusion as to what the blue ticks actually mean.

I guess, more money is good?

Meta has, in the past, said that it won’t charge a subscription fee to access its apps. But this, of course, would be supplemental – users wouldn’t have to pay, but they could buy a blue checkmark if they wanted, and use the implied value of recognition for their own purposes.

Which seems wrong, but tough times, higher costs – maybe every app needs to start digging deeper.

Meta hasn’t provided any info or confirmation at this stage, but we’ll keep you updated on any progress.



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YouTube Shorts Exceed 50B Daily Views, Meta’s Reels Doubles Plays 02/03/2023

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YouTube Shorts Exceed 50B Daily Views, Meta's Reels Doubles Plays 02/03/2023

YouTube Shorts and Meta’s Reels are both making
headway in the intensely competitive video shorts sector.  

During Alphabet’s Q4 earnings call on Thursday, CEO Sundar Pichai reported that YouTube Shorts has surpassed 50 billion
daily views. That’s up from the 30 billion reported in Q1 2022.

However, it still …



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Podcast Marketing Statistics for Businesses [Infographic]

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Podcast Marketing Statistics for Businesses [Infographic]

Podcasts have become an increasingly popular content format, providing on-demand, topical material covering virtually any subject that you can think of.

Indeed, according to estimates, over 130 million people will listen to podcasts monthly in the US this year, which could also provide significant opportunities for marketers to tap into this captive audience, and reach them with relevant ads and offers.

If you’re considering getting into podcasting or podcast advertising, this will help. The team from Spiralytics have put together a collection of podcast consumption stats and notes, which could help guide your thinking around the format.

Check out the full infographic below.

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