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Twitter Launches New Tweet Reporting Flow to Improve Issue Diagnosis and Response

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Twitter’s implementing a new process flow for user reports of tweets which looks to better diagnose the issue at hand in each situation by asking more about why you’re reporting the tweet, as opposed to more binary violation categories.

Twitter reporting flow

As you can see in this example, the new process takes users through the reporting process by first asking who the report is for and what the problem is, before moving onto what the violation may be.

As explained by Twitter:

The new approach lifts the burden from the individual to be the one who has to interpret the violation at hand. Instead it asks them what happened. This method is called symptoms-first, where Twitter first asks the person what’s going on.”

The design could make it easier to more accurately report issues in tweets, which could then ensure that appropriate action is taken, as Twitter will be able to better funnel each report into the right assessment categories.

Once the person reporting a violation describes what happened, Twitter then presents them with the Terms of Service violation they think might have occurred, at which point Twitter asks: Is that right? If not, the person can say so, which will help signal to Twitter that there are still some gaps in the reporting system.”

It’s not a major change, but it could be a significant improvement, with some violations falling by the wayside simply because they’re reported for the wrong reasons. By building a more intuitive reporting system, that could help Twitter understand more about each problem, while it will also help to identify further gaps in its reporting process that could lead to more refinements and improvements over time.

The new reporting flow is being tested with a small group of users in the US right now, and will be expanded to more regions in the new year.  

Socialmediatoday.com

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Weird of the Week

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Weird of the Week

What happened when six doctors swallowed Lego heads for science, and the results of Santa’s DNA test. Plus, is Dolly Parton really recording an album with Slipknot?

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The Most Visited Websites in the World – 2023 Edition [Infographic]

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The Most Visited Websites in the World - 2023 Edition [Infographic]

Google remains the most-visited website in the world, while Facebook is still the most frequented social platform, based on web traffic. Well, actually, YouTube is, but YouTube’s only a partial social app, right?

The findings are displayed in this new visualization from Visual Capitalist, which uses SimilarWeb data to show the most visited websites in bubble chart format, highlighting the variance in traffic.

As you can see, following Facebook, Twitter and Instagram are the next most visited social platforms, which is likely in line with what most would expect – though the low numbers for TikTok probably stand out, given its dominance of modern media zeitgeist.

But there is a reason for that – this data is based on website visits, not app usage, so platforms like TikTok and Snapchat, which are primarily focused on the in-app experience, won’t fare as well in this particular overview.

In that sense, it’s interesting to see which social platforms are engaging audiences via their desktop offerings.

You can check out the full overview below, and you can read Visual Capitalist’s full explainer here.

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Cheeky branding wins (and missteps)

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Cheeky branding wins (and missteps)

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Branding and rebranding is getting more fun, here we look at some of cheekiest brands that have caught our eye – for the right and wrong reasons.



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