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Twitter Reiterates Rules Against Wishing Harm on Others as Anti-Trump Tweets Flood the Platform

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twitter reiterates rules against wishing harm on others as anti trump tweets flood the platform
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US President Donald Trump’s COVID-19 diagnosis is one of the biggest stories in the world right now, and as you might expect given the divisive nature of US politics at present, many of the social media posts about Trump’s situation have not been sympathetic.

That’s prompted Twitter to reiterate its rules around wishing harm against others, which it revised back in April to incorporate threats of serious bodily harm or fatal disease against anybody, including the President.

As per Twitter:

We’ve taken significant steps to address Tweets that violate our policies on abuse without people having to report it, with more than 50% being caught through automated systems.”

Which sounds positive – yet a simple Twitter search for ‘hope he dies’ still uncovers a broad range of tweets which, under these regulations, should be removed.

Which highlights the difficulty of Twitter’s position, and indeed, the challenge that all social platforms face in policing what is and is not acceptable in common speech.

The great promise of social media platforms lies in giving everybody a voice, a platform from which to be heard, which enables people from all walks of life to connect and share. That, theoretically, should facilitate greater understanding and empathy – if everybody has a voice, then we can hear from all perspectives and broaden our world through online conversation.

This is the idealogical concept, but as we’ve seen, the reality is actually far from this utopic vision.

The flip side of this is that by giving everyone a voice, you also, inadvertently, amplify the negative. Dangerous conspiracy theories have more opportunity to take root in the minds of those open to such ideas, niche ideology can flourish by branching out to diverse, disparate, and once disconnected groups. Once you provide a means for more voices to be heard, you also allow more radical, left of center groups to expand, and that can have dangerous consequences, in varying form.

Which is why platforms need rules. But who decides what’s acceptable and what’s not? Who decides what’s true and what isn’t? 

The longer these counter-culture groups are allowed to expand, the stronger they grow, and the more questions are raised as to who’s in charge, and who should be, and what can be done to correct the balance.

Which leaves social platforms in a difficult position. Now, rather than just facilitating connection and discussion, they also need to consider the implications of such, and police conversations accordingly. Which then limits connection, and some would say, impedes on free speech.

But what else can they do? Allowing outright hate speech is clearly not acceptable, but what about speech that’s just a little hateful? What about content that’s a just little divisive, which allows for some division to still slip through?

And when you do draw the line, how can you effectively police such, when there are so many variations on how people can share such messages?

The situation once again underlines the complex balance that social platforms now need to maintain in order to facilitate connection without providing a platform for negativity. Which is almost impossible to do – and while, right now, the focus is on the US President, there are going to be many more situations of this type in future, where platforms need to not only draw a line in the sand, but also decide where that line, exactly, should be placed.

Giving everybody a platform comes with significant risks. Is it even possible to lessen them without limiting expression? 

Some have even questioned whether social platforms should interfere at all, as people can choose to participate or not. But by providing a means for people to amplify their messages to millions, even billions of people, the platforms do indeed play a role in such, and have a responsibility to limit negative impacts where they can. 

But there are no easy answers. Increased moderation, third-party fact-checking, external oversight groups to assist in content rulings. All of these are important, valuable elements, but none can ensure the elimination of dangerous movements, misinformation, misrepresentation and the like.

People are still going to tweet things that are against the rules, and those tweets are still going to be seen, and people are still going to respond, both emotionally and physically, even if that tweet is later removed. 

No system can stop all of these comments from being seen. So what then? How do we move forward in an increasingly divided world when social platforms continue to facilitate a means for these messages to spread?  

Can it be fixed? Would we be better off without social platforms, with more editorial gatekeepers slowing the spread of such comments? Or has such division always existed and we’re only now being more exposed to it, and we now have a means to address such by getting it all out in the open?

These will be key questions for social media platforms moving forward, especially in the wake of the coming US election. 

Socialmediatoday.com

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30 Quick Ways to Increase Your Website’s Conversion Rate [Infographic]

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30 Quick Ways to Increase Your Website’s Conversion Rate [Infographic]

Looking to drive more direct conversions from your website listings this holiday season?

The team from Red Website Design share 30 ways to improve your website conversion rate in this infographic.

Here’s the top five from the list:

  • Include as few fields as possible on forms
  • Use testimonials
  • Clearly state product/service benefits
  • Include subscriber and social media follower counts
  • Write clear, compelling copy

Check out the infographic for more detail.

A version of this post was first published on the Red Website Design blog.

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With the end of the Hollywood writers and actors strikes, the creator economy is the next frontier for organized labor

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With the end of the Hollywood writers and actors strikes, the creator economy is the next frontier for organized labor

Hollywood writers and actors recently proved that they could go toe-to-toe with powerful media conglomerates. After going on strike in the summer of 2023, they secured better pay, more transparency from streaming services and safeguards from having their work exploited or replaced by artificial intelligence.

But the future of entertainment extends well beyond Hollywood. Social media creators – otherwise known as influencers, YouTubers, TikTokers, vloggers and live streamers – entertain and inform a vast portion of the planet.

For the past decade, we’ve mapped the contours and dimensions of the global social media entertainment industry. Unlike their Hollywood counterparts, these creators struggle to be seen as entertainers worthy of basic labor protections.

Platform policies and government regulations have proved capricious or neglectful. Meanwhile, creators’ bottom-up initiatives to collectively organize have sputtered.

Living on the edge

Industry estimates regarding the size and scale of the creator economy vary. But Citibank estimates there are over 120 million creators, and an April 2023 Goldman Sachs report predicted that the creator economy would double in size, from US$250 billion to $500 billion, by 2027.

According to Forbes, the “Top 50 Creators” altogether have 2.6 billion followers and have hauled in an estimated $700 million in earnings. The list includes MrBeast, who performs stunts and records giveaways, and makeup artist-cum-true crime podcaster Bailey Sarian.

The windfalls earned by these social media stars are the exception, not the norm.

The venture capitalist firm SignalFire estimates that less than 4% of creators make over $100,000 a year, although YouTube-funded research points to a rising middle class of creators who are able to sustain careers with relatively modest followings.

These are the users who find themselves most vulnerable to opaque changes to platform policies and algorithms.

Platforms like to “move fast and break things,” to use Meta CEO Mark Zuckerberg’s infamous expression. And since the creator economy relies on social media platforms to reach audiences, creators’ livelihoods are subject to rapid, iterative changes in platforms’ features, services and agreements.

Yes, various platforms have introduced business opportunities for creators, such as YouTube’s advertising partnership feature or Twitch’s virtual goods store. However, the platforms’ terms of use can flip on a switch. For example, in September 2022, Twitch changed its fee structure. Some streamers who were retaining 70% of all subscription revenue generated from their accounts saw this proportion drop to 50%.

In 2020, TikTok, facing rising competition from YouTube Shorts and Instagram reels, launched its billion-dollar Creator Fund. The fund was supposed to allow creators to get directly paid for their content. Instead, creators complained that every 1,000 views only translated to a few cents. TikTok suspended the fund in November 2023.

Bias as a feature, not a bug

The livelihoods of many fashion, beauty, fitness and food creators depend on deals brokered with brands that want these influencers to promote goods or services to their followers.

Yet throughout the creator economy, people of color and those identifying as LGBTQ+ have encountered bias. Unequal and unfair compensation from brands is a recurring issue, with one 2021 report revealing a pay gap of roughly 30% between white creators and creators of color.

Along with brand biases, platforms can exacerbate systemic bias. Creator scholar Sophie Bishop has demonstrated how nontransparent algorithms can categorize “desirability” among influencers along lines of race, gender, class and sexual orientation.

Then there’s what creator scholar Zoë Glatt calls the “intimacy triple bind”: Marginalized creators are at higher risk of trolling and harassment, they secure lower fees for advertising, and they are expected to divulge more personal details to generate more engagement and revenue.

Couple these precarious conditions with the whims and caprices of volatile online communities that can turn beloved creators into villains in the blink of a text or post, and even the world’s most successful creators live on a precipice of losing their livelihoods.

Food influencer Larry Mcleod, 47, better known on social media as Big Schlim, reviews the restaurant Shellfish Market in Washington, D.C.
Sarah L. Voisin/The Washington Post via Getty Images

Rumblings of solidarity

Unlike their counterparts in the legacy media industries, creators have neither taken easily nor well to collective action as they operate from their bedrooms and fight for more eyeballs.

Yet some members of this creator class recognize that the bedroom-boardroom power imbalance is a bottom line matter that requires bottom-up initiative.

The Creators Guild of America, or CGA, which launched in August 2023, is but one of many successors to the original Internet Creators’ Guild, which folded in 2019. Paradoxically, CGA describes itself as a “professional service organization,” not a labor union, yet claims to offer benefits “similar to those offered by unions.”

There are other movements afoot: A group of TikTok creators formed a Discord group in September 2022 to discuss unionizing. There’s also the Twitch Unity Guild, a program launched in December 2022 for networking, development and celebration and includes a dedicated Discord space. In response to the rampant bias in influencer marketing, creator-led firms like “F–k You Pay Me ” are demanding greater fairness, transparency and accountability from brands and advertisers.

Twitch streamers are already seeing some of their organizing efforts pay off. In June 2023, after a year of repeated changes in streamer fees and brand deals, the company capitulated in response to the backlash of their top streamers threatening to leave.

None of these initiatives has yet attained the legal status of unions such as the Writers Guild of America. Meanwhile, efforts by the Screen Actors Guild-American Federation of Television and Radio Artists to recruit creators have proved limited. Legal scholar Sara Shiffman has written about how SAG-AFTRA provides creators with health and retirement benefits, but offers no resources to ensure fair and equitable compensation from platforms or advertisers. Nonetheless, while on strike, SAG-AFTRA threatened creators that partnered with studios with a lifetime ban from joining the union.

And despite these bottom-up efforts, the tech behemoths refuse to recognize creators’ fledgling organizations. When a union for YouTubers formed in Germany in 2018, YouTube refused to negotiate with it. Nonetheless, you’ll see companies trot out their biggest stars when they find themselves under regulatory scrutiny. That’s what happened when TikTok sponsored creators to lobby politicians who were debating banning the platform.

People of all races and ages pose holding signs that read 'Keep TikTok' and 'My small business thrives on TikTok.'
TikTok creators gather outside the U.S. Capitol to voice their opposition to a potential ban on the app, highlighting the platform’s impact on their livelihoods.
Nathan Posner/Anadolu Agency via Getty Images

An invisible class of labor

Meanwhile, most governments have failed to provide support for – or even recognition of – creator rights.

Within the U.S., creators “barely exist” in official records, as technology reporters Drew Harwell and Taylor Lorenz recently pointed out in The Washington Post. The U.S. Census Bureau makes no mention of social media as a profession; it is invisible as a distinctive class of labor.

To date, the Federal Trade Commission is the only U.S. agency to introduce regulation tied to the work of creators, and it’s limited to disclosure guidelines for advertising and sponsored content.

Even as the European Union has operated at the forefront of tech and platform policy, creators rate scant mention in the body’s laws. Writing about the EU’s 2022 Digital Services Act, legal scholars Bram Duivendvoorde and Catalina Goanta criticize the EU for leaving “influencer marketing out of the material scope of its specific rules,” a blind spot that they describe as “one of its main pitfalls.”

The success of the 2023 Hollywood strikes could be just the beginning of a larger global movement for creator rights. But in order for this new class of creators to access the full breadth of their economic and human rights – to borrow from the movie “Jaws” – we’re gonna need a bigger boat.

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Paris mayor to stop using ‘global sewer’ X

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Hidalgo called Twitter a 'vast global sewer'

Hidalgo called Twitter a ‘vast global sewer’ – Copyright POOL/AFP Leon Neal

Paris Mayor Anne Hidalgo said on Monday she was quitting Elon Musk’s social media platform X, formerly known as Twitter, which she described as a “global sewer” and a tool to disrupt democracy.

“I’ve made the decision to leave X,” Hidalgo said in an op-ed in French newspaper Le Monde. “X has in recent years become a weapon of mass destruction of our democracies”, she wrote.

The 64-year-old Socialist, who unsuccessfully stood for the presidency in 2022, joined Twitter as it was then known in 2009 and has been a frequent user of the platform.

She accused X of promoting “misinformation”, “anti-Semitism and racism.”

“The list of abuses is endless”, she added. “This media has become a vast global sewer.”

Since Musk took over Twitter in 2022, a number of high-profile figures said they were leaving the popular social platform, but there has been no mass exodus.

Several politicians including EU industry chief Thierry Breton have announced that they are opening accounts on competing networks in addition to maintaining their presence on X.

The City of Paris account will remain on X, the mayor’s office told AFP.

By contrast, some organisations have taken the plunge, including the US public radio network NPR, or the German anti-discrimination agency.

Hidalgo has regularly faced personal attacks on social media including Twitter, as well as sometimes criticism over the lack of cleanliness and security in Paris.

In the latest furore, she has faced stinging attacks over an October trip to the French Pacific territories of New Caledonia and French Polynesia that was not publicised at the time and that she extended with a two-week personal vacation.

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