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Twitter Tests New ‘Suggested Follows’ Listings on Android

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twitter tests new suggested follows listings on android

Honestly, Twitter’s efforts on content discovery are difficult to understand at times.

Back in 2015, then Twitter CFO Anthony Noto told investors in an earnings call that the platform had been struggling to grow because it lacked the mass market appeal that other platforms enjoyed.

“Simply said, the product remains too difficult to use.”

That became a key area of focus for Twitter, and since then, it’s put significant effort into making the app easier to understand for non-users, and for people to more easily be able to find profiles, and then topics, that they can follow in order to get the most out of the platform.  

And for the most part, those have made sense – but every now and then, Twitter announces something like this:

As noted by Twitter:

You can instantly add all the accounts with a single tap and easily remove the ones you don’t want to follow.”

Which seems like a lot of extra work, following clusters of around 20 accounts at a time, then going back and weeding out those that you don’t like. Seems like a surefire path to cluttering up user feeds, and while it may enable some relevant discovery, surely there’s a better way to connect people with personally relevant accounts follow, as opposed to automated suggestions based on what other people tweet.

The recommendations here, as reported by TechCrunch, are based on algorithmic considerations:

“[including] the profile you’ve just visited, or if people who follow that user tend to follow certain other users.”

So, maybe they could be relevant. Possibly. But based on experience, finding 20 relevant people to follow at once is tough, and while, as Twitter says, you can just get rid of those you don’t like, that doesn’t seem like an optimal way to guide users towards more relevant tweet content, and boost user engagement.

The issue, in Twitter’s case, lies in the signals – or lack of them – that Twitter’s able to track and utilize in providing you with more relevant recommendations.

As noted by analyst Eugene Wei in his recent assessment of the effectiveness of TikTok’s algorithm, Twitter’s lack of direct cues in its process makes it difficult for Twitter’s systems to get explicit feedback on what users want to see.

“If [Twitter’s] algorithm were smarter about what interested you, it should take care of muting topics or blocking people on your behalf, without you having to do that work yourself. That you have to follow people at all on Twitter to get interesting content is, one could argue, a design flaw for what could be a powerful interest graph.”

Wei explains that TikTok’s algorithm is particularly good at showing you more of what you like, and less of what you don’t, because TikTok clips are shown one at a time, in full screen, and all of your actions are based on each specific video, providing clear feedback on each. That enables TikTok to learn more about what you like, which other platforms are not able to do as effectively because the news feed format includes various posts on screen at once, and there are fewer explicit actions that you can take to register your interest, or lack of it.

Twitter’s probably the most susceptible to this. With so many tweets on screen, its systems can’t know what you’re reading, what you’re most interested in, and Twitter therefore needs to rely on user feedback to show you more relevant content. That puts a lot of onus on each user to curate their feeds, which leads to more manual work, and potentially, a worse user experience, at least until you’re able to cultivate a more effective, engaging feed of people who tweet things that you like.

If Twitter’s system had more inputs, it could negate some of this effort, but instead, it reverts to mass follow recommendations like this – which is even more confusing when you consider that Twitter was literally prompting some users to do the exact opposite back in 2018.

Twitter unfollow prompt

As you can see here, Twitter ran a small test in 2018 which called for users to review the profiles that they were following, in order to improve the relevance of their feed. The listings, based on accounts that users weren’t engaging with, looked to narrow down feeds, which, for most regular Twitter users, makes more sense.

But then again, the focus of this new push would be new users who are looking to establish a list. But while the two opposing prompts cater to different user subsets, it still feels like a flawed approach, cluttering people’s tweet streams with tangentially related users, then putting it on them to pare it back as they see fit.

Basically, Twitter needs to improve its content recommendation processes, and it should be able to do so by more effectively mapping user interests and correlating lists. Twitter actually is working to do this with its improving topics and list search options. But clearly, it still has a way to go, and mass-follow options like this are probably not the way forward in this respect.

The new recommendations are being shown to some users on Android.

Socialmediatoday.com

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With outburst, Musk puts X’s survival in the balance

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Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate

Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate
– Copyright POOL/AFP/File Leon Neal

Thomas URBAIN

Elon Musk’s verbal assault on advertisers who have shunned X (formerly Twitter) threatens to sink the social network further, with the tycoon warning of the platform’s demise, just one year after taking control.

“If somebody’s gonna try to blackmail me with advertising, go fuck yourself,” a visibly furious Musk told an interviewer in New York in front of an audience of the US business elite this week.

Musk was lashing out at the advertisers who had abandoned his platform after Media Matters, a left-wing media watchdog group, warned big companies that their ads were running aside posts by neo-Nazis.

Walmart on Friday was the latest to join the exodus, following the footsteps of IBM, Disney, Paramount, NBCUniversal, Lionsgate and others.

The latest controversy broke earlier this month when Musk declared a tweet exposing an anti-Semitic conspiracy theory as the “absolute truth.”

Musk apologized for his tweet, even taking a trip to Israel to meet with Prime Minister Benjamin Netanyahu, but on Wednesday he targeted his anger squarely at advertisers.

“It doesn’t take a social media expert to know that publicly and personally attacking the people in companies that pay X’s bills is not going to be good for business,” said analyst Jasmine Enberg of Insider Intelligence.

“Most advertiser boycotts on social media companies, including X, have been short lived. There’s a potential for this one to be longer,” she added.

Musk said the survival of X could be at stake.

“What this advertising boycott is going to do is kill the company,” Musk said.

“Everybody will know” that advertisers were those responsible, he angrily added.

– Bankruptcy looms? –

Even before the latest bust up, Insider Intelligence was forecasting a 54-percent contraction in ad sales, to $1.9 billion this year.

“The advertising exodus at X could accelerate with Musk not playing nice in the sandbox,” said Dan Ives of Wedbush Securities.

According to data provided to AFP by market data analysis company SensorTower, as many as half of the social network’s top 100 US advertisers in October 2022 have already stopped spending altogether.

But by dropping X, “you are opening yourself up for competitors to step into your territory,” warned Kellis Landrum, co-founder of digital marketing agency True North Social.

Advertisers may also choose to stay for lack of an equivalent alternative.

Meta’s new Threads platform and other upstarts have yet to prove worthy adversaries for the time being, Landrum argued.

Analyst Enberg insisted that “X is not an essential platform for many advertisers, so withdrawing temporarily tends to be a pretty painless decision.”

Privately held, X does not release official figures, but all estimates point to a significant drop in the number of users.

SensorTower puts the annual fall at 45 percent for monthly users at the start of the fourth quarter, compared with the same period last year.

Added to this is the disengagement of dozens of highly followed accounts, including major brands such as Coca-Cola, PepsiCo, JPMorgan Bank and Starbucks as well as many celebrities and media personalities that have stopped or reduced usage.

The corporate big names haven’t posted any content for weeks, when they used to be an everyday presence.

None of the dozen or so companies contacted by AFP responded to requests for comments.

In normal conditions, Twitter or X “was always much larger than its ad dollars,” said Enberg.

It was “an important place for brands and companies to connect with consumers and customers,” she said.

Even after Musk gutted the staff by two-thirds, X still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate.

Another threat is the colossal debt contracted by Musk for his acquisition, but now carried by X, which must meet a payment of over a billion dollars each year.

In his tense interview on Wednesday, Musk hinted that he would not come to the rescue if the coffers run dry, even if he has ample means to do so.

“If the company fails… it will fail because of an advertiser boycott and that will bankrupt the company,” Musk said.

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Walmart says it has stopped advertising on Elon Musk’s X platform

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Walmart says it has stopped advertising on Elon Musk's X platform

Walmart said Friday that it is scaling back its advertising on X, the social media company formerly known as Twitter, because “we’ve found some other platforms better for reaching our customers.”

Walmart’s decision has been in the works for a while, according to a person familiar with the move. Yet it comes as X faces an advertiser exodus following billionaire owner Elon Musk’s support for an antisemitic post on the platform. 

The retailer spends about $2.7 billion on advertising each year, according to MarketingDive. In an email to CBS MoneyWatch, X’s head of operations, Joe Benarroch, said Walmart still has a large presence on X. He added that the company stopped advertising on X in October, “so this is not a recent pausing.”

“Walmart has a wonderful community of more than a million people on X, and with a half a billion people on X, every year the platform experiences 15 billion impressions about the holidays alone with more than 50% of X users doing most or all of their shopping online,” Benarroch said.

Musk struck a defiant pose earlier this week at the New York Times’ Dealbook Summit, where he cursed out advertisers that had distanced themselves from X, telling them to “go f— yourself.” He also complained that companies are trying to “blackmail me with advertising” by cutting off their spending with the platform, and cautioned that the loss of big advertisers could “kill” X.

“And the whole world will know that those advertisers killed the company,” Musk added.


Elon Musk faces backlash from lawmakers, companies over endorsement of antisemitic X post

02:23

Dozens of advertisers — including players such as Apple, Coca Cola and Disney — have bailed on X since Musk tweeted that a post on the platform that claimed Jews fomented hatred against White people, echoing antisemitic stereotypes, was “the actual truth.”

Advertisers generally shy away from placing their brands and marketing messages next to controversial material, for fear that their image with consumers could get tarnished by incendiary content. 

The loss of major advertisers could deprive X of up to $75 million in revenue, according to a New York Times report

Musk said Wednesday his support of the antisemitic post was “one of the most foolish” he’d ever posted on X. 

“I am quite sorry,” he said, adding “I should in retrospect not have replied to that particular post.”

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US Judge Blocks Montana’s Effort to Ban TikTok

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U.S. Judge Blocks Montana’s Effort to Ban TikTok in the State

TikTok has won another reprieve in the U.S., with a district judge blocking Montana’s effort to ban the app for all users in the state.

Back in May, Montana Governor Greg Gianforte signed legislation to ban TikTok outright from operating in the state, in order to protect residents from alleged intelligence gathering by China. There’s no definitive evidence that TikTok is, or has participated in such, but Gianforte opted to move to a full ban, going further than the government device bans issued in other regions.

As explained by Gianforte at the time:

The Chinese Communist Party using TikTok to spy on Americans, violate their privacy, and collect their personal, private, and sensitive information is well-documented. Today, Montana takes the most decisive action of any state to protect Montanans’ private data and sensitive personal information from being harvested by the Chinese Communist Party.”

In response, a collection of TikTok users challenged the proposed ban, arguing that it violated their first amendment rights, which led to this latest court challenge, and District Court Judge Donald Molloy’s decision to stop Montana’s ban effort.

Montana’s TikTok ban had been set to go into effect on Jan. 1, 2024.

In issuing a preliminary injunction to stop Montana from imposing a full ban on the app, Molloy said that Montana’s legislation does indeed violate the Constitution and “oversteps state power.”

Molloy’s judgment is primarily centered on the fact that Montana has essentially sought to exercise foreign policy authority in enacting a TikTok ban, which is only enforceable by federal authorities. Molloy also noted that there was apervasive undertone of anti-Chinese sentiment” within Montana’s proposed legislation.

TikTok has welcomed the ruling, issuing a brief statement in response:

Montana attorney general, meanwhile, has said that it’s considering next steps to advance its proposed TikTok ban.

The news is a win for TikTok, though the Biden Administration is still weighing a full TikTok ban in the U.S., which may still happen, even though the process has been delayed by legal and legislative challenges.

As I’ve noted previously, my sense here would be that TikTok won’t be banned in the U.S. unless there’s a significant shift in U.S.-China relations, and that relationship is always somewhat tense, and volatile to a degree.

If the U.S. government has new reason to be concerned, it may well move to ban the app. But doing so would be a significant step, and would prompt further response from the C.C.P.

Which is why I suspect that the U.S. government won’t act, unless it feels that it has to. And right now, there’s no clear impetus to implement a ban, and stop a Chinese-owned company from operating in the region, purely because of its origin.

Which is the real crux of the issue here. A TikTok ban is not just banning a social media company, it’s blocking cross-border commerce, because the company is owned by China, which will remain the logic unless clear evidence arises that TikTok has been used as a vector for gathering information on U.S. citizens.

Banning a Chinese-owned app because it is Chinese-owned is a statement, beyond concerns about a social app, and the U.S. is right to tread carefully in considering how such a move might impact other industries.

So right now, TikTok is not going to be banned, in Montana, or anywhere else in the U.S. But that could still change, very quickly.



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