Connect with us

AFFILIATE MARKETING

Customer Experience Will Determine the Success of Your Company

Published

on

Customer Experience Will Determine the Success of Your Company

It’s no secret that successful companies are the ones with satisfied customers. But while many executives claim to understand the importance of customer experience (CX), it often falls by the wayside as resources are channeled into product development. Yet as we wrestle with a global recession, how you interact with your customers is more vital than ever before. Customer experience is, in fact, the single ingredient that will determine the success of your company.

According to Adobe’s 2020 Digital Trends report, the majority of companies stated that their key focus this year was on customer experience. CX was ranked higher than content marketing, video marketing and even social media. It’s really no surprise, considering that focusing on customer experience can vastly increase a company’s bottom line.

Research by the Temkin Group found that companies with a turnover of $1 billion annually can expect to earn an additional $700 million within three years when they invest in CX. A further report by SmartInsights revealed that businesses offering better customer experience earned between 4 and 8 percent more than their competitors. And a survey by Deloitte found that 88 percent of companies now prioritize customer experience in their contact centers.

Related: How to Improve Your Bottom Line by Embracing Customer Experience

The Use of Technology in Customer Experience

Technology plays a key role in creating a memorable customer experience each time a client interacts with your brand. This can include simple tools such as the use of dedicated landing pages and customized emails, as well as more complex CX technologies such as intelligent live chat and AI-based algorithms that can help companies understand customer preferences.

Netflix, for example, uses AI to mine the data of its subscribers and provide highly personalized experiences to more than 180 million subscribers worldwide.

“We own the Netflix customer experience from the moment they sign up, for the whole time they are with us, across TV, phone and laptop,” stated Todd Yellin, Netflix’s VP of Product Innovation, in an interview with The Guardian.

The content-streaming platform invests in making customers happy by eliminating friction from the customer journey. In 2016, the company revealed that it used hundreds of A/B tests each year to see how subscribers responded to recommendations. Running these types of experiments allowed Netflix to master the content-delivery algorithm and improve customer retention.

Between 2016 and 2020, Netflix doubled its number of users worldwide. That was possible through attracting new subscribers, but also because the company was obsessed with providing excellent customer experience that encouraged continued subscriptions.

Brands that create a company culture focused on customers help their employees work together to achieve the same goal: making customers happy. Two decades ago, in an interview with CNBS, Jeff Bezos gave the recipe for creating a successful global company, saying, “If there’s one thing Amazon.com is about, it’s an obsessive attention to the customer experience, end-to-end.”

Amazon is known for delivering unmatched customer experience and making its clients happy. The number-one online retailer has been innovating in the industry for more than 20 years using advanced technology to create the ultimate shopping experience from highly tailored recommendations to effective delivery strategies.

Why Brands Should Optimize Their Touchpoints 

Customer experience impacts the way they make buying decisions. In fact, even as far back as 2006, a study by McKinsey found that 70 percent of buying experiences are based on how the customer feels they are being treated. This means your company must focus on more than just providing a high-quality product, and consider the customer experience at every touchpoint with your brand.

You don’t necessarily have to invest in additional staff members of expensive algorithm software. CX technology is accessible to brands of all sizes and allows any company to gather and use data to better understand its users. Moreover, the need to focus on customer experience isn’t limited to online retailers or streaming services. All companies can benefit from optimizing their CX.

According to Adam Hasaik, for example, founder of Access Jet Group, one of the easiest ways to improve customer experience is to give clients options and comfort. “There’s nothing restrictive about what we offer to our clients,” he explains on the company’s website. “Therefore we secure their business repeatedly. We give traveling clients maximum convenience and comfort. They can hail a charter flight, choose the jet size, and select among add-ons such as sleeping quarters and cabin hosts.”

Access Jet puts the client in the driver’s seat, which increases customer satisfaction and reduces complaints. The results are increased loyalty and positive reviews. Better yet, satisfied customers become advocates of a brand, as they make recommendations and spread the word about a company’s quality services.

Customer Experience in Affiliate Marketing 

Affiliate marketing is a good example of how excellent customer service can help secure business growth. Using affiliate marketing, a company can collaborate with third parties to reach the right audience in a personalized manner, all while providing an excellent customer experience.

An affiliate program allows companies to connect with warm leads that have already been engaged in conversations. That’s because the third-party service has already spent hundreds of hours learning about their audiences and their expectations.

Services like Affiliate Institute show how affiliate marketing broadens the field of who can play and allows more companies to access rich data about their targeted audience. Marketers can then use this information to optimize touchpoints and treat customers well at every interaction.

The principle is similar to that used by Netflix or Amazon, with the difference being that you don’t do the A/B testing yourself. Affiliate marketers test the audience to see what works and what needs to be improved. Then, they apply the right strategies to market your product and consolidate your relationships with prospects and customers.

Related: How to Earn Customers’ Trust

Customer experience is vital to business success, with more than two-thirds of companies competing primarily on this factor. When you nail your company’s CX, you can establish your brand as the go-to provider, even in a tough market with established competitors. It may seem like an additional cost at a time when many companies are trimming their budgets, but investing in customer experience is vital to your long-term success. Source

AFFILIATE MARKETING

Top 5 eBay Price Tracker Tools & Services for Resellers in 2023

Published

on

Top 5 eBay Price Tracker Tools & Services for Resellers in 2023

An eBay price tracker can help resellers level up their business from dropshipping to selling rare items at auction. These price trackers exist to help give eBay sellers the information they need to properly price their items and ultimately have a successful online business.

To help you choose the right one for you, let’s dive into the top five eBay price tracker services for resellers.

The Best eBay Price Tracker Services for Your Reseller Business

You don’t have to do everything on your own as an online seller on eBay. To help make your pricing decisions easier, here is our list of the top 5 eBay price tracker services:

Terapeak

Terapeak is a great tool all eBay sellers have access to since eBay owns it!

Using a tool made by the site you’re selling on is a great place to start. This site provides pricing and sale information for up to one year in the past for each item. You can also filter listings by condition and country.

When you have to conduct research on topics like the best things to sell on eBay, it’s nice to have a tool that’s already available and easily accessible.

How to Access Terapeak on eBay

To access Terapeak, visit your Seller Hub and find the “Research” page.

Are you looking for more reselling opportunities on additional platforms? Our list of 12 sites like eBay will help you get started.


WatchCount

WatchCount is one of the most comprehensive price-tracking tools for eBay sellers. It enables you to search for current and sold listings based on various factors. These factors include sales prices, items with the highest number of watchers, listings with the most bids, misspelled titles, and more.

The best part of all is that it’s free!

eBay price tracker

The additional features that WatchCount provides can help give resellers an advantage. By knowing which listings have the highest number of bids and watchers, resellers can understand which listings are most popular or if an item isn’t very popular at all.

Another important feature of this app is being able to check for misspelled listings. This means that you could find items that other resellers and price trackers might not catch!


Average Finder

Average Finder is another eBay price tracker that shows your item’s average price based on what’s currently listed. You can still search based on active and completed listings and by country.

eBay price tracker

One of the unique reasons Average Finder is a helpful tool is that it also shows you the average shipping costs for the item. This can help you see what other sellers list as their postage costs and what buyers are willing to pay. Shipping costs can make or break a sale, and this can give you insight into how you should price your shipping.


Mark Sight

Mark Sight is an insightful tool for resellers who primarily run auctions for their reselling business. It will show you accurate results, the best time to start and end your auction, sell-through rates, the average number of bids, and more.

In addition to being an eBay price tracker, MarkSight also provides educational resources for resellers. Instead of figuring everything out on your own in your reselling business, you can turn to these articles for in-depth information.

MarkSight does have a free option, but its more in-depth and resourceful features are not part of the free access. This will have to factor into your decision to invest in it for your reselling business.

This tool provides value in a different way from the other eBay price trackers on this list, but it’s still valuable to include for those resellers who rely heavily on auctions for their businesses.


CheckAFlip

CheckAFlip is fifth on our list of eBay price trackers. This site lets you compare current and completed eBay and Amazon listings. It will show you the average sold price for both new and used versions of that item, including how many new and used listings there currently are.

What makes Check A Flip unique is that it gathers its data in the moment, meaning you might need to wait up to one minute for the results to tabulate.

This is a more basic eBay price tracker, but it could work for your needs depending on what your reselling business requires. If you’re looking for a straightforward tool for tracking prices, CheckAFlip could be right for you.

Ways Resellers Can Benefit from Using an eBay Price Tracker

Whether you’re searching for a deal or looking to gather market data for your listings, an eBay price tracker provides a variety of benefits. Creating an account with one of these helpful price trackers could make the difference between a successful reseller endeavor and one that doesn’t perform very well.

Let’s explore the top three ways resellers can benefit from using an eBay price tracker.

Gain Insight on How to Price Your Items

One of the reasons buyers and sellers alike enjoy purchasing items from eBay is that you can find truly unique and niche items. However, knowing how to price rare items can sometimes be difficult when you’re a seller. This is where an eBay price tracker can be beneficial for sellers.

An eBay price tracker will show you your item’s current price data and pricing history. This gives sellers a more thorough understanding of how they should price their eBay items.

Product Flippers Can Find Great Deals

Depending on your goal for the platform, one of the biggest benefits of using an eBay price tracker is finding great deals! Finding the best deals as a buyer will also help you when you’re reselling these items.

Users can tailor their notifications to meet their specific price requirements. This means they will be notified when an item becomes available at their desired price.

For example, you can set up a notification for a specific item with 15 minutes left in its auction and is under a certain price. This means that you will be notified about items with great prices and potentially low competition.

You can also create a notification when new listings become available on the app. This means you will be one of the first to know if one of your desired items becomes available at a great price. Sometimes novice sellers list items way below their market value, or sometimes they just want to move them quickly, so they underprice them. By having these notifications set up, you can benefit from low prices.

Update Your Pricing to Protect Your Margins

eBay price trackers can be particularly beneficial for drop shippers because they allow sellers to update their pricing in real-time. If you dropship items from Amazon and the price increases but haven’t increased your eBay listings, you could potentially lose money on your items.

On the other hand, it also alerts you to price drops so you can offer sales to your buyers and stay competitive in the search results.

A price tracker could make all the difference when eBay dropshipping!

Final Thoughts on Finding the Best eBay Price Tracker

An eBay price tracker can help improve your reselling business by protecting your margins, alerting you to great deals to flip, and helping you find the right prices for your items.

If you’re an eBay seller who hasn’t previously used one of these tools, now is a great time to start! Your future sales reports will thank you.



Source link

Continue Reading

AFFILIATE MARKETING

2 Tools That Helped Me Made Money For Free On Affiliate Marketing | by Samy Rome | ILLUMINATION | Feb, 2023

Published

on

2 Tools That Helped Me Made Money For Free On Affiliate Marketing | by Samy Rome | ILLUMINATION | Feb, 2023

$1k or more in your First Month

Making sales is the goal of every business. I’ll share with you two useful tools that’ll help you make sales faster as an affiliate marketer. The first tool is almost free ( it is just $4 a month), while the second tool is completely free, but it has very powerful premium tools that can make you a lot of money within 24 hours.

Autopilot Clicks Done-For-You traffic service that focuses on real buyers. It focuses on sending genuine buyer traffic to your offers on autopilot every single month. Autopilot Clicks uses their Real Buyer Traffic sources, like the different email lists, banner ads, and other methods to convert your offers to sales.

They’ll place your offers in front of serious buyers through their different traffic sources, on a monthly basis. You can start with just $4, and it is a done-for-you traffic system.

This is an awesome traffic machine, no need to worry about fraud clicks and bot clicks, just quality buyer traffic. Autopilot Clicks focuses on sales and actions taken, not just clicks. (use this link to get a bonus).

Fe Unleashed Sales Machine is a High Converting Evergreen Sales Machine, that’s 100% automated. It uses a unique selling system that helps you to make sales in less than 24 hours. Fe Sale Machine is completely FREE, for now.

The premium version contains powerful tools like Google Unleashed 5000 clicks, Done-For-You Email list Profit, and Unleashed Unlimited Traffic Package, etc. But you can still use the sale machine for free (it’s a limited-time offer).

The company offers it to you for free, so you’ll know its premium tools works greatly. (use this link to get it for free, hurry, it’s a limited-time offer).

These two tools can really make you money, but your earnings will depend on the demand, cost, and type of product you promote. If you play your cards right, you can make up to 5k a month, but as a beginner just earn, learn and grow. Thanks for reading, I hope it was helpful. Go Check These Tools Out and Make Some Money.

Source link

Continue Reading

AFFILIATE MARKETING

How to make $13,000 with a creative RV side hustle

Published

on

How to make $13,000 with a creative RV side hustle

Storyboard

Plus more side hustles and career advice to pull in more cash.



Source link

Continue Reading

Trending

en_USEnglish