CRM marketing platform Optimove has announced that it has acquired Scotland-based mobile messaging provider Kumulos in an expansion of its messaging capabilities, enabling brands to orchestrate multichannel marketing journeys across web, email, and mobile channels.
“To support our next stage of growth, we will continue to add expanded capabilities to help marketers reach customers in many different ways. We already do this in email and Kumulos was a natural fit to offer this across mobile marketing,” said Optimove founder and CEO Pini Yakuel in a release.
New capabilities. The capabilities Kumulos will add include:
- Mobile push notifications that support rich media, templates, and deep linking.
- Customized in-app messages with branding.
- Web push messages responsive to customer’s on-site behavior.
Why we care. Optimove is an example of a CRM platform that does more than act as a repository for customer data and transaction histories. With an integrated CDP, it triggers relevant messages and sends them over a range of channels, a range that will expand with the Kumulos acquisition. Optimove has said it plans further acquisitions over the next year.
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