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What They Are & How to Become One

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Twitter has more than 192 million daily active users — a number that is projected to continue growing over the coming years. However, that the platform has millions of users doesn’t guarantee that you’ll become a Twitter power user or that you’ll get thousands of followers, even if you tweet regularly.

Gaining followers and engagement on Twitter is easier said than done. Despite your best efforts, it can seem like you’re screaming into a void. Nevertheless, the good news is that it’s possible to grow a following and become a power user on Twitter.

In this article, we’ll consider what differentiates Twitter power users from the rest and how you can become a power user too.

The term also refers to people who spend plenty of time using a system, app, or tool. And their near-obsession with the device, app, or system gives them a higher mastery over it than casual users.

According to research by the Pew Research Center, 10% of Twitter users are Power users, and this small number of users are responsible for about 80% of tweets on Twitter.

They are also known as SuperTweeters. Power users aren’t limited to just a few tweets. Instead, their Tweet count runs into tens of thousands or even more.

This number isn’t astounding, considering that most of them have accounts that date back to the early days of Twitter. Since they’ve been around for a long time and have been super-active, it only makes sense that they have loads of tweets.

For example, Twitter power user Naval has more than 200,000 tweets.

twitter power user account: naval

While they might appear similar, most celebrities aren’t power users.

For instance, although popstar Taylor Swift has over 90 million followers, she has made around 700 tweets since 2008. So she certainly doesn’t count as a power user account.

On the other hand, power users might not be famous people or brands right from the go, but their power usage of Twitter has grown their accounts to incredible numbers over the years.

What are the Characteristics of a Twitter Power User?

So, what makes Twitter power users different from casual users? Here are five characteristics that set them apart from other users.

1. They tweet multiple times a day.

The power user isn’t a casual observer on Twitter. Instead of sitting back to read tweets from others, they are active users of the app, which is reflected in the number of tweets they post every day and over time. In addition, most of their tweets see impressive engagement numbers, such as numerous retweets and replies.

2. They have a high follower count.

Another characteristic of power users is that they have many followers. We’re talking about accounts with hundreds of thousands of followers, and some of them even have followings that run into millions.

3. They have a niche.

Rarely do you find Twitter power users talking about various subjects. In most cases, they only talk about a niche topic, such as marketing, politics, tech, or business.

4. They are likely to have a blog or website.

Power users are often quite popular because they exist in other spheres. Several of them usually have a blog or website where they expand on their thoughts and tweets.

5. They have access to unique features.

Since the release of Twitter Blue, one of the characteristics of many power users is that they have access to unique features like folders for bookmarks, customized icons, and more.

Twitter Power Users Examples

Here are some popular Twitter power users:

1. Elon Musk (@elonmusk)

twitter power user account: elon musk

Is there a more powerful business person on the planet than Elon Musk at the moment? We don’t think so. While some people can like him and others can dislike him, his tweets move markets and spark conversation. For that reason, he’s undoubtedly a power user.

2. SlimJim (@SlimJim)

twitter power user account: slimjim

The official Twitter handle of the American snack brand is a power user.

Although a brand account, it has a personal touch and is self-branded as “the ceo of follow backs.” You don’t have to look far to find a Slim Jim tweet turned into a meme — such as this one.

3. Robert Scoble (@scobleizer)

twitter power user account: robert scoble

This is one of the most recognized power users on the app. He often tweets about technology, and his account uses some of the latest and premium Twitter features.

4. Guy Kawaski (@GuyKawaski)

twitter power user account: guy kawasaki

Guy Kawaski is another power user. He’s the author of several best-selling books and shares valuable content on topics related to economics, technology, and business.

5. Fabrizio Romano (@FabrizioRomano)

twitter power user account: fabrizio romano

Fabrizio is one of the most popular football journalists on the planet and certainly qualifies as a Twitter power user. He tweets multiple times in one hour and earns thousands of likes and retweets within minutes of posting.

6. Chris Brogan (@chrisbrogan)

twitter power user account: chris brogan

Chris shares plenty of insights on social media daily and is one of the most popular social media experts. Like other Twitter power users on this list, he tweets multiple times a day, sharing information that either amuses or informs his followers.

How to Become a Twitter User

You can become a Twitter power user too. While you might not grow a following that runs into the millions, you can significantly improve your reach and engagement.

Here are some of the tips that can help you.

1. Tweet at the right time.

Tweeting at the right time is one of the cornerstones of becoming a Twitter power user. Nearly every post on improving your Twitter presence lists this tip — and for a good reason.

Therefore, you need to find the best time when your audience will be free enough to engage with your tweets. Each audience has different peak hours, so it’s up to you to determine the peak time for your audience.

Twitter analytics tools can help you find out what this time is by tracking when your followers engage with your posts.

2. Focus on mobile users.

When it comes to Twitter, mobile is king. Most people use the app on their mobile phones, so you must focus on appealing to this demographic. Twitter does an excellent job of optimizing your tweets for mobile, but if you want to become a power user, you must go beyond what Twitter provides to give the best experience to your audience.

One thing you could do is use images that are clear on mobile. Also, if you’re linking to your website or blog, ensure that the site is optimized for mobile users.

3. Ask for users to engage — don’t wait for it to happen.

Ask, and you shall receive, which proves true in Twitter’s case. So if you want people to like, retweet, or reply to your tweets, simply ask them to.

Adding a ‘please retweet,’ ‘like this,’ or ‘reply to this,’ is more likely to shoot up your engagement than tweets that lack the pleas.

However, you should be careful to offer something valuable in return. This doesn’t mean starting a like-for-like or retweet-for-retweet chain. Instead, it’s vital to offer valuable content or information that people will want to share and retweet.

4. Use action words.

People are more likely to do something if you ask them to do it, so it is recommended to use action words in your tweets.

Including subtle or even direct requests makes people notice your tweets and can encourage them to take the desired action. Remember that this method works best if you’re providing value to your followers.

Slim Jim is an excellent example of a power user that uses this technique. See how it asks followers to reply to this tweet? You can do so too.

twitter power user account: slim jim

Pros of Becoming a Twitter Power User

1. It helps build your brand.

If you’re running a business, the increased exposure that becoming a power user gives you can immensely help your Twitter marketing strategy.

2. It will drive traffic to your website.

Being a Twitter power user can direct referral traffic to your website. For example, you can include your website link in your bio or tweets. You can find more ways to direct traffic to your website from Twitter here.

3. You might get verified.

As a power user, you can apply for Twitter verification. If you use Twitter, you’ll know that getting verified confers a feeling of power and authority to your account. At the very least, it indicates that your handle is an authentic account.

4. It helps you stay on top of trends and news.

Twitter is a significant source of news and trends. By being a power user, you’ll always stay in the loop.

Cons of Becoming a Twitter Power User

1. You have to constantly publish tweets.

If you’re just starting, one of the most challenging things, and certainly a disadvantage of being a power user, is how often you’ll need to push out content. We’re talking multiple times a day and even multiple times an hour.

2. There’s a risk of addiction.

Being a Twitter power user means you’ll likely have to be online most of the time. As a result, there’s a risk of becoming addicted to Twitter, which can be harmful if not kept in check. Therefore, a balanced and conscious effort to prevent addiction is essential.

3. You have to work around the character limit.

Since Twitter has a 280-character limit, it can be challenging to express thoughts coherently, even if you create a thread.

4. Your Tweets can get lost in the noise.

Millions of tweets are sent out daily, and with new tweets published every second, your tweets can get buried quickly. You can mitigate this by offering highly valuable content and using Twitter hashtags.

Your Path to Becoming a Twitter Power User Starts Here

We hope this is an excellent starting point for anyone thinking of becoming a Twitter power user. Although there’s so much more to Twitter than these tips we’ve provided, adhering to these guidelines will help you increase engagement on your Twitter account. Remember, the goal isn’t to reach a million followers. The goal is to provide valuable content that other users can’t help but retweet, putting you on the path to becoming a power user.

Editor’s note: This post was originally published in March 2009 and has been updated for comprehensiveness.

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Why We Are Always ‘Clicking to Buy’, According to Psychologists

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Why We Are Always 'Clicking to Buy', According to Psychologists

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A deeper dive into data, personalization and Copilots

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A deeper dive into data, personalization and Copilots

Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.

To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.

Dig deeper: Salesforce piles on the Einstein Copilots

Salesforce’s evolving architecture

It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?

“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”

Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”

That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.

“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.

Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”

Let’s learn more about Einstein Copilot

“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.

For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”

Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”

It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”

What’s new about Einstein Personalization

Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?

“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”

Finally, trust

One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.

“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”

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Why The Sales Team Hates Your Leads (And How To Fix It)

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Why The Sales Team Hates Your Leads (And How To Fix It)

Why The Sales Team Hates Your Leads And How To

You ask the head of marketing how the team is doing and get a giant thumbs up. 👍

“Our MQLs are up!”

“Website conversion rates are at an all-time high!”

“Email click rates have never been this good!”

But when you ask the head of sales the same question, you get the response that echoes across sales desks worldwide — the leads from marketing suck. 

If you’re in this boat, you’re not alone. The issue of “leads from marketing suck” is a common situation in most organizations. In a HubSpot survey, only 9.1% of salespeople said leads they received from marketing were of very high quality.

Why do sales teams hate marketing-generated leads? And how can marketers help their sales peers fall in love with their leads? 

Let’s dive into the answers to these questions. Then, I’ll give you my secret lead gen kung-fu to ensure your sales team loves their marketing leads. 

Marketers Must Take Ownership

“I’ve hit the lead goal. If sales can’t close them, it’s their problem.”

How many times have you heard one of your marketers say something like this? When your teams are heavily siloed, it’s not hard to see how they get to this mindset — after all, if your marketing metrics look strong, they’ve done their part, right?

Not necessarily. 

The job of a marketer is not to drive traffic or even leads. The job of the marketer is to create messaging and offers that lead to revenue. Marketing is not a 100-meter sprint — it’s a relay race. The marketing team runs the first leg and hands the baton to sales to sprint to the finish.

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via GIPHY

To make leads valuable beyond the vanity metric of watching your MQLs tick up, you need to segment and nurture them. Screen the leads to see if they meet the parameters of your ideal customer profile. If yes, nurture them to find out how close their intent is to a sale. Only then should you pass the leads to sales. 

Lead Quality Control is a Bitter Pill that Works

Tighter quality control might reduce your overall MQLs. Still, it will ensure only the relevant leads go to sales, which is a win for your team and your organization.

This shift will require a mindset shift for your marketing team: instead of living and dying by the sheer number of MQLs, you need to create a collaborative culture between sales and marketing. Reinforce that “strong” marketing metrics that result in poor leads going to sales aren’t really strong at all.  

When you foster this culture of collaboration and accountability, it will be easier for the marketing team to receive feedback from sales about lead quality without getting defensive. 

Remember, the sales team is only holding marketing accountable so the entire organization can achieve the right results. It’s not sales vs marketing — it’s sales and marketing working together to get a great result. Nothing more, nothing less. 

We’ve identified the problem and where we need to go. So, how you do you get there?

Fix #1: Focus On High ROI Marketing Activities First

What is more valuable to you:

  • One more blog post for a few more views? 
  • One great review that prospective buyers strongly relate to?

Hopefully, you’ll choose the latter. After all, talking to customers and getting a solid testimonial can help your sales team close leads today.  Current customers talking about their previous issues, the other solutions they tried, why they chose you, and the results you helped them achieve is marketing gold.

On the other hand, even the best blog content will take months to gain enough traction to impact your revenue.

Still, many marketers who say they want to prioritize customer reviews focus all their efforts on blog content and other “top of the funnel” (Awareness, Acquisition, and Activation) efforts. 

The bottom half of the growth marketing funnel (Retention, Reputation, and Revenue) often gets ignored, even though it’s where you’ll find some of the highest ROI activities.

1716755163 123 Why The Sales Team Hates Your Leads And How To1716755163 123 Why The Sales Team Hates Your Leads And How To

Most marketers know retaining a customer is easier than acquiring a new one. But knowing this and working with sales on retention and account expansion are two different things. 

When you start focusing on retention, upselling, and expansion, your entire organization will feel it, from sales to customer success. These happier customers will increase your average account value and drive awareness through strong word of mouth, giving you one heck of a win/win.

Winning the Retention, Reputation, and Referral game also helps feed your Awareness, Acquisition, and Activation activities:

  • Increasing customer retention means more dollars stay within your organization to help achieve revenue goals and fund lead gen initiatives.
  • A fully functioning referral system lowers your customer acquisition cost (CAC) because these leads are already warm coming in the door.
  • Case studies and reviews are powerful marketing assets for lead gen and nurture activities as they demonstrate how you’ve solved identical issues for other companies.

Remember that the bottom half of your marketing and sales funnel is just as important as the top half. After all, there’s no point pouring leads into a leaky funnel. Instead, you want to build a frictionless, powerful growth engine that brings in the right leads, nurtures them into customers, and then delights those customers to the point that they can’t help but rave about you.

So, build a strong foundation and start from the bottom up. You’ll find a better return on your investment. 

Fix #2: Join Sales Calls to Better Understand Your Target Audience

You can’t market well what you don’t know how to sell.

Your sales team speaks directly to customers, understands their pain points, and knows the language they use to talk about those pains. Your marketing team needs this information to craft the perfect marketing messaging your target audience will identify with.

When marketers join sales calls or speak to existing customers, they get firsthand introductions to these pain points. Often, marketers realize that customers’ pain points and reservations are very different from those they address in their messaging. 

Once you understand your ideal customers’ objections, anxieties, and pressing questions, you can create content and messaging to remove some of these reservations before the sales call. This effort removes a barrier for your sales team, resulting in more SQLs.

Fix #3: Create Collateral That Closes Deals

One-pagers, landing pages, PDFs, decks — sales collateral could be anything that helps increase the chance of closing a deal. Let me share an example from Lean Labs. 

Our webinar page has a CTA form that allows visitors to talk to our team. Instead of a simple “get in touch” form, we created a drop-down segmentation based on the user’s challenge and need. This step helps the reader feel seen, gives them hope that they’ll receive real value from the interaction, and provides unique content to users based on their selection.

1716755163 298 Why The Sales Team Hates Your Leads And How To1716755163 298 Why The Sales Team Hates Your Leads And How To

So, if they select I need help with crushing it on HubSpot, they’ll get a landing page with HubSpot-specific content (including a video) and a meeting scheduler. 

Speaking directly to your audience’s needs and pain points through these steps dramatically increases the chances of them booking a call. Why? Because instead of trusting that a generic “expert” will be able to help them with their highly specific problem, they can see through our content and our form design that Lean Labs can solve their most pressing pain point. 

Fix #4: Focus On Reviews and Create an Impact Loop

A lot of people think good marketing is expensive. You know what’s even more expensive? Bad marketing

To get the best ROI on your marketing efforts, you need to create a marketing machine that pays for itself. When you create this machine, you need to think about two loops: the growth loop and the impact loop.

1716755163 789 Why The Sales Team Hates Your Leads And How To1716755163 789 Why The Sales Team Hates Your Leads And How To
  • Growth loop — Awareness ➡ Acquisition ➡ Activation ➡ Revenue ➡ Awareness: This is where most marketers start. 
  • Impact loop — Results ➡ Reviews ➡ Retention ➡ Referrals ➡ Results: This is where great marketers start. 

Most marketers start with their growth loop and then hope that traction feeds into their impact loop. However, the reality is that starting with your impact loop is going to be far more likely to set your marketing engine up for success

Let me share a client story to show you what this looks like in real life.

Client Story: 4X Website Leads In A Single Quarter

We partnered with a health tech startup looking to grow their website leads. One way to grow website leads is to boost organic traffic, of course, but any organic play is going to take time. If you’re playing the SEO game alone, quadrupling conversions can take up to a year or longer.

But we did it in a single quarter. Here’s how.

We realized that the startup’s demos were converting lower than industry standards. A little more digging showed us why: our client was new enough to the market that the average person didn’t trust them enough yet to want to invest in checking out a demo. So, what did we do?

We prioritized the last part of the funnel: reputation.

We ran a 5-star reputation campaign to collect reviews. Once we had the reviews we needed, we showcased them at critical parts of the website and then made sure those same reviews were posted and shown on other third-party review platforms. 

Remember that reputation plays are vital, and they’re one of the plays startups often neglect at best and ignore at worst. What others say about your business is ten times more important than what you say about yourself

By providing customer validation at critical points in the buyer journey, we were able to 4X the website leads in a single quarter!

1716755164 910 Why The Sales Team Hates Your Leads And How To1716755164 910 Why The Sales Team Hates Your Leads And How To

So, when you talk to customers, always look for opportunities to drive review/referral conversations and use them in marketing collateral throughout the buyer journey. 

Fix #5: Launch Phantom Offers for Higher Quality Leads 

You may be reading this post thinking, okay, my lead magnets and offers might be way off the mark, but how will I get the budget to create a new one that might not even work?

It’s an age-old issue: marketing teams invest way too much time and resources into creating lead magnets that fail to generate quality leads

One way to improve your chances of success, remain nimble, and stay aligned with your audience without breaking the bank is to create phantom offers, i.e., gauge the audience interest in your lead magnet before you create them.

For example, if you want to create a “World Security Report” for Chief Security Officers, don’t do all the research and complete the report as Step One. Instead, tease the offer to your audience before you spend time making it. Put an offer on your site asking visitors to join the waitlist for this report. Then wait and see how that phantom offer converts. 

This is precisely what we did for a report by Allied Universal that ended up generating 80 conversions before its release.

1716755164 348 Why The Sales Team Hates Your Leads And How To1716755164 348 Why The Sales Team Hates Your Leads And How To

The best thing about a phantom offer is that it’s a win/win scenario: 

  • Best case: You get conversions even before you create your lead magnet.
  • Worst case: You save resources by not creating a lead magnet no one wants.  

Remember, You’re On The Same Team 

We’ve talked a lot about the reasons your marketing leads might suck. However, remember that it’s not all on marketers, either. At the end of the day, marketing and sales professionals are on the same team. They are not in competition with each other. They are allies working together toward a common goal. 

Smaller companies — or anyone under $10M in net new revenue — shouldn’t even separate sales and marketing into different departments. These teams need to be so in sync with one another that your best bet is to align them into a single growth team, one cohesive front with a single goal: profitable customer acquisition.

Interested in learning more about the growth marketing mindset? Check out the Lean Labs Growth Playbook that’s helped 25+ B2B SaaS marketing teams plan, budget, and accelerate growth.


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