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8 Holiday Marketing Campaign Ideas for eCommerce



8 holiday marketing campaign ideas for ecommerce

The holiday season is the busiest shopping period of the year, and this year, it’s likely to be busier than ever, against the unpredictable backdrop of the COVID-19 pandemic. 

There’s Black Friday, Cyber Monday, and holiday shopping all taking place within a couple of months. That’s a lot of opportunities for retailers. In fact, the flurry of sales, deals, and festive cheer make it ‘the most wonderful time of the year’ for attracting new customers and rewarding existing ones. 

But, with so much competition, it can be difficult to stand out. 

This is why developing marketing campaigns that connect with shoppers and build trust is absolutely crucial if you want to make the most of the festive season. User-generated content (UGC) is one of the key ways you can do this. Not only does it share authentic content with potential shoppers, but it instills buyer confidence and generates a buzz around your brand. 

To help you out, I’ve rounded up some of the best holiday marketing campaign ideas – many of which incorporate UGC elements – so you can have a successful holiday season. 

1. Reward Your Best Customers With Early Access Deals

Who doesn’t like to feel special, right? 

Customers want to know that they’re your priority, and giving them exclusive offers is a great way to do that. You can quickly show existing shoppers that you value their custom more than ever by offering unique discounts and early-bird deals throughout the shopping season.

This first-buy excitement not only encourages purchases that may not have happened later in the season, but it can also result in multiple buys from your store. 

How to Reward Your Best Customers

  • Email Campaigns – create an email campaign to send to existing customers and subscribers with a healthy discount that’s only available to them
  • Shout On Social – shout about your VIP and early-bird discounts on social media to create a buzz before the holiday season officially starts
  • Reward Customers That Get Involved – as well as rewarding early-access customers, offer discounts and exclusive deals to customers that get involved by sharing their stories, photos, and reviews, too 
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LoveLoft’s early-bird deal gives eager shoppers the chance to claim 50% off purchases. 

2. Offer Holiday Bundles to Increase Average Order Value

Everyone wants to get more for their money, and product bundles tap into this drive for value during the holiday season. By offering bundled products at discounted rates, you’ll increase the amount of sales you get and bump up your average order value (AOV). 

A lot of the time, an attractive bundle might give shoppers who are on the fence they nudge they need. 

How to Offer Holiday Bundles

  • Create Relevant Bundles – bundle together similar products and promote them across your website and on social media
  • Brag About Best Sellers – identify your best-selling products and pair them with complementary products to create an even better deal
  • Name Your Bundles – go one step further and name your bundles (you can even give them their own designated hashtag) to get people talking about them across social media  

3. Delight Customers With Relevant and Valuable Upsells

Just as bundles are great for increasing your AOV, so too are upsells. These are basically complementary products tacked on to an order, and are often related to the initial purchase in some way. 

The best part is that they’re presented to customers who are well and truly in buy-mode since they’ve made it all the way to checkout. 

Not only do upsells increase sales, but they also increase customer satisfaction because you’re giving customers what they need – like matching spoons for their egg cups or socks to go with a new pair of shoes. 

How to Delight Customers With Upsells

  • Free Gifts – offer customers a free gift if they upgrade their purchase (you can also offer another feature like free shipping if possible) 
  • Make It Relevant – give shoppers the chance to add relevant upsell items to their order at checkout (these might be items they may have forgotten or that are required to make their initial purchase work properly) 
  • Leverage the Entire Buying Cycle – upsells don’t have to be resigned to checkout. You can sprinkle promotions for similar products throughout the buying cycle to capture shoppers who are at different stages of the funnel 
mystery gift as holiday promo

Pura Vida Bracelets offer customers a free bonus bracelet with their order as well as free shipping. 

4. Run a Post-Holiday Campaign for Slow Shoppers

Not everyone is free to shop on Black Friday, and there are plenty of other reasons shoppers can’t make the most of deals on the day. This doesn’t mean they don’t want to buy from you, though. They might have been distracted, busy at work, or simply didn’t see your offer in time.

To capture these shoppers, many brands extend their Black Friday deals and Cyber Monday offers. This accommodates people who aren’t in impulse buying mode and instead need more time to warm up – especially if they’re new to your brand. 

By running a campaign targeting shoppers that “missed out”, you’ll build deeper relationships with new shoppers and make some last minute sales. 

Take it one step further too and incorporate social proof in the form of user generated photos, reviews, and stories. This will instill buyer confidence in shoppers that might be on the fence about making a purchase. 

How to Run a Post-Holiday Campaign

  • Extend Deals – extend your most popular deals longer than a day. This goes for Black Friday offers and Cyber Monday deals as well as any other discounts you have running during the holiday season
  • Remind Shoppers – send out emails to past customers who didn’t cash in on the discounts to encourage them to take advantage of them before they run out
  • Personalize Emails – send product recommendation emails to remain front-of-mind and increase the chance of shoppers making a purchase
  • Leverage Customer Experiences – use the experiences of shoppers who did buy on Black Friday to sell products to customers that didn’t. Share their photos, reviews, and stories across social channels and in emails to drive that all-important FOMO  

5. Promote a Different Deal Every Hour

Keep customers coming back by promoting a new deal or discount at regular intervals throughout key holiday shopping dates, like Black Friday and Cyber Monday. 

This builds anticipation and will attract more customers as the day goes on – think of it as a snowball rolling down a hill, getting bigger and bigger as more consumers are made aware of your deals. 

As well as generating a buzz around your brand, you’ll also get more eyeballs on your entire product range as there’s a high chance customers will be interested in some products but not others. 

How to Promote a Different Deal Every Hour

  • Plan Ahead – planning ahead is key to make this work. Determine which discounts you’re going to promote each hour and create graphics and copy for each of them
  • Announce Everywhere – make sure you shout about your “deal of the hour” on your social channels, via email, and across your website
  • Create a Buzz – talk about your fresh deals in the lead up to each hour to build anticipation and get customer excited to buy 
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AutoZone runs flash sales throughout Cyber Monday and has a large countdown timer on their site to build anticipation. 

6. Partner With Influencers

People love to buy from people they know and respect, so give yourself a helping hand during the holiday season. Bring well-known industry influencers on board to help promote your deals and create special discounts for their own audiences. 

Remember, shoppers invest in authenticity, and with so many discounts and deals promoted throughout the day from all sorts of different brands, it’s much more tempting for shoppers to buy from brands and influencers they know and trust already. 

Partnering with influencers also generates a buzz around your brand, since influencers tend to post a lot of their social channels in the lead up to Black Friday and other holiday shopping events. 

How to Partner With Influencers

  • Make Connections – start by identifying key influencers in your industry (they don’t have to have millions of followers. In fact, micro-influencers with 10,000 followers or less can be just as effective) and open up a conversation with them
  • Create a Special Offer – align your holiday deals with the influencer’s audience or create a special discount on a product that’s well-suited to their followers. The more you “personalize” your deals for the influencer, the better success you’ll have
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Kopari Beauty teamed up with an influencer for a Black Friday sale on one of their product lines. 

7. Use UGC to Turn One-Time Buyers Into Loyal Customers

Speaking of influencers, the best influencers are those who buy and talk about your brand without requiring incentives. They create content about your product or service because they enjoy it and want to share those positive experiences with their friends and followers. 

This is called UGC.  

When you consider that shoppers prefer content from peers over brands themselves, it’s a no-brainer to incorporate it into your holiday campaigns. 

Collecting UGC and sharing it on Black Friday in tandem with your deals will increase trust and drive more sales. The holiday season also attracts a lot of one-time buyers, but the most successful ecommerce brands manage to turn these impulse buyers into long-term customers. 

You can do this too through authentic UGC and creating a community around your brand. This makes customers feel like they are a part of something and ensures they come back for more. 

How to Use UGC

  • Create a Hashtag – create a hashtag especially for the holidays or a specific holiday deal and encourage customers to share their photos, videos, and stories of your products
  • Re-Share – keep the buzz going by sharing relevant UGC across your social channels
  • Leverage UGC Across the Buying Journey – sprinkle UGC throughout the buying journey, including in product listings and in abandoned cart emails 
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Paqui has created an entire challenge that centers around UGC. The landing page for their #onechipchallenge features videos and photos of customers taking the challenge. The brand utilizes TINT to collect and share UGC from their loyal customers. 

8. Add Social Proof to Ads

Running social ads will help you stand out against a sea of other brands during the busiest shopping season of the year. Instead of sharing brand-produced images alongside ad copy, weave in UGC and social proof to enhance their click-ability. 

Research shows that UGC-based ads generate 4x higher click-through rates than regular ads – tapping into the power of your customers is a no brainer. 

How to Add Social Proof to Ads:

  • Combine Photos and Reviews – create the ultimate conversion combo by sharing both user-generated photos and reviews in your social ads
  • Choose Your Platform Wisely – identify which social platform your ads will perform best on and use UGC that’s relevant to that platform 
UJeG7PgVz4kVUl regularly incorporates images shared by its customers and their star-rating reviews into social ads. 

Get Your Marketing Campaigns Holiday Ready

There’s not long left before the holidays, which means there’s no time like the present to start thinking about your marketing campaigns. Use some of the ideas we’ve mentioned here to build trust, generate sales, and turn one-time holiday shoppers into life-long customers.

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7 tips for creating great digital presence



7 tips for creating great digital presence

DEAR READERS: Companies of all kinds are finding it imperative to build a digital strategy to compete in a world where almost everyone is shopping and doing business online. How can small companies, including startups and those with just a few employees, get the kind of following on their websites and social media platforms that they’ll need to succeed?

There are several steps to take to build your business online.

It is a problem many companies are trying to get their arms around, according to everyone I reached out to. Here are a few tips to get started on the road to social media success:

Develop clearly defined goals. “Determine your objectives, whether they are enhancing brand awareness, generating leads or driving sales growth, as they will serve as guiding principles for developing your strategy,” suggests Dmitriy Shelepin CEO and head of SEO at Miromind.

Identify your ideal followers. That means going beyond demographics like gender and age, according to brand consultant Faith James, CEO of The Personal Branding Consultancy. “It’s important to go deeper into their psychographics — how they think, what motivates them, what their core desires are,” James says. “By focusing on the psychographics, you focus on the emotional connectors that build a stronger connection which goes beyond just the transactional ‘buy my stuff.’ ”

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Choose and prioritize platforms. Shelepin says it is crucial to choose platforms “that resonate with your desired audience and align with your business objectives,” and suggests focusing on one or two of those platforms “to deliver quality over quantity.”

Provide value. James says value can come in various forms, but stresses that it boils down to “helping your audience get a small win in the areas that are meaningful to them.

“If a hair salon is looking to grow their following, they might offer tips on their website and social media platforms such as ‘How to Have Your Hair Color Last Longer,’ ‘3 Tips on How to Beat the Humidity Frizz,’ or ‘How to Avoid Chlorine Damage While Swimming at the Pool,’ ” James says.

Value also can come by educating and informing your audience with things like educational blog posts that establish industry expertise, Shelepin adds.

Invite engagement. This is an essential step, James stresses. “In all instances, the business would invite the audience to share their own hair drama stories, share their own tricks they are using to make their hair color last longer, and invite the audience to submit their own questions about hair care,” James explains.

Build relationships. “Use social media to connect with customers, respond promptly, and share relevant content,” Shelepin says.

Don’t forget about email. It is a great way to maintain customer relationships and to deliver exclusive content and special offers like discounts, Shelepin explains.

Shelepin acknowledges that businesses won’t realize success in the digital realm overnight, but stresses that success is possible to achieve.

“It’s important to maintain consistency, in creating content and engaging on media platforms, as building an online presence takes time,” Shelepin concludes. “By adhering to these strategies, small businesses can cultivate a strong digital presence, enabling them to thrive in today’s competitive landscape.”

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LinkedIn Expands ID Verification to More Regions



LinkedIn Expands ID Verification to More Regions

LinkedIn continues to expand its own identity verification offering, via a new partnership with Persona which will enable users in more regions to confirm their ID in the app.

As you can see in this sequence, with LinkedIn’s new ID verification process, users in certain regions now able to confirm their ID documents with Persona, in order get a verification badge added to your LinkedIn profile, which confirms that you’ve uploaded and verified your government ID with one of LinkedIn’s partner providers.

LinkedIn Persona ID confirmation

You can see the verified icon next to my profile name in the second image, which adds another level of assurance that I am, in fact, a real human being, with a government ID linked to my identity.

LinkedIn initially launched ID verification for users in the U.S. back in April, via a partnership with identity platform CLEAR, which is best known for providing faster check-in at airports. LinkedIn then expanded its CLEAR partnership to enable users in Canada and Mexico to also confirm their documents, with this new partnership providing the ID confirmation option to a lot more users.

As per LinkedIn:

In Argentina, Australia, Bangladesh, Brazil, Chile, Colombia, Indonesia, Kenya, Malaysia, Morocco, Nigeria, Peru, Philippines, Saudi Arabia, and the United Arab Emirates, the identity verification is performed by Persona, a third-party identity verification service. It’s available in each country for those with a valid NFC-enable passport.”

(Note: It may not be available to all users in all of these regions as yet)

So, the requirement is that you need a government-issued passport, with an NFC chip, and a means to scan that chip in as part of the process, though Persona notes that “if you’ve ever used your phone to tap for payment, then it is NFC-enabled”.

So now, a lot more LinkedIn users will be able to confirm their identity, and add an extra layer of assurance to their profile, helping to let people know that they are dealing with an actual person, and that your information is more likely to be legit.

And given the latest advances in generative AI, and LinkedIn’s rising push to add generative AI tools into every aspect of its platform, it does seem like this could become an essential step, as more bot profiles and personas get added to social apps.

That’s been part of the justification for X’s broader push on ID verification, which has now stretched to charging new users in some regions a small fee to interact in the app.

X owner Elon Musk has repeatedly noted the rising risk of AI-enabled bots taking over social apps, with user payments, in his view, being the only way to stop them. But LinkedIn’s trying another approach, and it does seem like providing free ID confirmation will be more widely adopted, which could make it more effective in this respect.

And by outsourcing the actual verification element to a third party, it’s also less labor intensive, though it does also mean that another group is involved, which can make some feel a little uneasy about sharing their documentation and selfies.

Still, it’s a pretty simple process, and it’s free, and if LinkedIn starts putting more emphasis on verified accounts, by say, ranking them higher in search results, that could get a lot more people taking it up, and adding a gray tick.

The other question then is what do CLEAR and Persona get out of this deal?

In both cases these ID platforms get more data, with users also required to open a CLEAR account when confirming their info via its system. Persona will also take in some user data, which will expand its database, though you can opt out of letting either company keep your info in perpetuity.

Persona also notes that it will generate “facial geometries for both the image obtained from your government ID and the user submitted selfie”, which it will then use in its analysis with your ID to confirm your info, though Persona won’t keep your geometric data on file.

Essentially, you’re going to have to trust your ID data with another company, which not everyone will be comfortable with. But if you’re okay with it, again, the process is easy, and it could add some extra assurance to your LinkedIn presence.

You can learn more about LinkedIn’s ID confirmation options here.

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Ad Spend Wasted On Invalid Traffic Could Reach $72B In 2024 11/28/2023



Ad Spend Wasted On Invalid Traffic Could Reach $72B In 2024 11/28/2023

The latest analysis of the effects of
invalid traffic/IVT estimates that the problem will result in $72.37 billion in wasted ad spend in 2024 — up 33% from an estimated $54.63 billion wasted in 2022.

The report, from marketing efficiency platform Lunio, was based on an analysis of 2.6 …

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