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A Look at the Most Annoying Twitter Marketing Approaches (and How to Avoid Them)

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A Look at the Most Annoying Twitter Marketing Approaches (and How to Avoid Them)

What’s the most annoying ‘growth hack’ that you see on Twitter? Overuse of hashtags? Directly asking for likes and retweets? Profiles noting that they ‘follow back’?

We recently put the question to the SMT community to glean some more insight into what bothers social media marketers the most in this respect.

Ah yes, the old hashtag every other word trick.

See, the thing is, hashtags connect users to a broader conversation, so hashtagging random words really doesn’t help. Because nobody’s searching through Twitter and thinking ‘hey, I wonder what people are discussing on the #morning hashtag’.

Not only is nobody searching these vague, broad match hashtags, but they’re very unlikely to want to engage with your unrelated tweets as a result. But then again, people have been misusing hashtags since the beginning of the social media era, so they’re probably not going to change their approach now either.

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But for those who are guilty of this, here’s what you should do:

  1. In order to get a sense of the most popular hashtags for your posts, you need to do some research, both on the tags being used by your target audience, industry-related tags, competitors, etc. Twitonomy can provide you with insights into the hashtags most commonly used by any profile, helping to build your insight on this element   
  2. Once you have a list of the most common tags, run them through an app like Hashtagify, which will provide further insight into how popular each tag is more broadly, along with the tags commonly used in relation to the source, example tweets, etc.
  3. With the addition of related tags, you can then put a listing together of the most popular tags based on overall usage. This isn’t necessarily the list you’ll want to use (as you may be going for niche discussions), but it gives you more info on which hashtags are gaining traction
  4. For more current, trending tags, you can use a tool like Twitter Trends, which enables you to drill down on real-time trends by region  
  5. Examine tag use, eliminate those that are filled with unrelated chatter, and hone in on the ones that truly relate to your business, and are more likely to be used by your target audience

It also depends on your focus – Twitter itself advises that if you’re trying to get people to click on a CTA in a tweet, that adding any hashtags at all can dilute your messaging by giving your audience an alternative to click on. If you want to drive traffic towards a specific action, it may be better to leave out hashtags entirely in order to further highlight that element.

But don’t just hashtag random words. It’s doesn’t work, and as these insights show, people don’t like seeing it.

Follow-for-follow comes in second, and has become a more desperate looking approach over time. Automated DMs have always been a no-no (and I’m yet to see anyone who’s used this approach effectively on Twitter), while trying to latch onto unrelated trends can also look cheap and tacky, unless you can do it well.

Which basically means not trying to latch onto totally off-topic discussions. If you can come up with a great, brand-related take on a trend, like Oreo’s ‘Dunk in in the Dark’ tweet at the 2013 Super Bowl, that can work in your favor. But it needs to be tactical, and clever to resonate.   

Being clever isn’t always easy – for every Wendy’s Twitter account, winning over audiences with sass and wit, there are many more that are trying and flaming out, or worse, offending people with their ill-planned responses.

Really, being good at Twitter isn’t easy, but hopefully these notes will help you avoid some of the more common missteps and annoyances that users see.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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