SOCIAL
Five Social Media Strategies Your Brand Shouldn’t Live Without

There’s no doubt that social media has its entertaining, engaging and even informative sides. For many of us, our lives probably wouldn’t be quite as interesting without that steady stream of memes, family photos and videos that are there to greet us whenever we log in.
There’s so much out there to grab our attention and distract us. But for marketers and business owners, this means constantly shouting “Iceberg ahead!” as we navigate the overcrowded social sea, trying to get our brand seen and heard.
The ability to not just stay afloat but to make the right number of waves can have a huge impact on the success or failure of your business. So today I’ve got a life raft for you — five promotional strategies for your social media campaigns to take your business from passive to proactive.
1. Content Distribution
You need to be where your customers are, and your customers are likely on social media for much of their day. But which platforms are they hanging out on? They may be scrolling through videos and commenting on pictures, but they are also discovering products and services (like yours) that they can use in their day-to-day lives or to help their own businesses.
So make sure they’re able to discover you — not just by showing up in their feeds but also by engaging with customers and prospects. This will help you stand out from your competitors and may help encourage your audience to open their digital wallets.
To better leverage content distribution on social, you need to go beyond throwing a link into your Facebook post and calling it a day. If you have a blog you’re promoting, take a few key takeaways and repurpose them into a set of memes. Don’t just distribute one piece of content one way — distribute one piece of content 10 different ways and measure your impact.
2. Direct Messaging
Social networks have always been ideal for mass communication, but more recently, messaging capabilities have been powerful when it comes to helping businesses connect with customers.
Direct messaging capabilities have skyrocketed in popularity over the last few years. For example, as reported in 2017, Instagram Direct attracts more than 375 million users a month. Businesses can take advantage of this attention by leveraging chatbots, programmed with answers to FAQs, to ensure prompt responses to customer queries.
A survey by Facebook on the subject found that 69% of consumers say messaging a business in this manner increases their confidence in the company’s brand.
3. Video Advertising
In the first quarter of 2020, Facebook had 2.6 billion monthly users. When strategizing an advertising campaign, it’s unwise to ignore that gigantic bullseye presented by social media or fail to leverage the full range of possibilities that these platforms offer. You must understand your audience, as each social media site has its unique demographic profile.
Facebook is trending older these days, but platforms like Instagram and TikTok are attracting younger generations. Regardless, when it comes to advertising, there is one trend across all platforms that continues to capture everyone’s attention and inspire action: video.
A short, well-made video, spotlighting your products, services or even your team, can be a gamechanger, and there is more than one way to leverage this trend:
• Vertical Video: People are increasingly using their mobile devices, usually held in a vertical orientation, to view their social media content and the video content that goes along with it. Try creating (or editing) your video in a 9:16 (vertical) aspect ratio for effortless viewing in social feeds.
• The 3-Second Rule: Start off strong and present your most gripping messaging at the beginning of your video. In today’s fast-paced world, your audience is not going to wait more than three seconds to be impressed.
• Text Overlays: Usually social videos are muted by default, so people are likely to miss your fantastic voiceover. Adding text overlays ensures that your message gets across — even in silence.
• Live Videos: Facebook has noted that live videos attract six times more interactions than standard videos. Shooting a live video, like a product overview, can be powerful content that you can “boost” afterward for additional promotion.
4. Reviews
Social media reviews on platforms like Facebook have a bigger impact on businesses than you may think. In fact, Facebook is only second to Google when it comes to online reviews in terms of volume. One study has shown that 94% of consumers have refused to patronize a business after reading a negative online review. So monitoring and growing your social reviews helps ensure that your brand is putting its best foot forward.
Make it part of your post-purchase process to ask your customers to write a social media review if they’re satisfied with your products or services, especially if you are “social selling.” Many consumers won’t think to leave a review unless you ask and aren’t aware of the value that a positive comment can generate for your business.
5. E-Commerce Functionality
Social media is also proving adept at streamlining purchase processes and getting consumers to click “confirm order” with fewer steps between discovery and conversion.
Instagram’s Shoppable Posts offer one compelling example of this growing trend. This feature allows businesses to place tags in an Instagram post — showing, for example, a snazzy pair of shoes for sale — linking directly to a page that contains detailed specs about the item, including its price. Facebook provides a similar option to tag products shown in photos and videos. Only social media gives consumers (and brands) this level of opportunity to tap into “impulse shopping” in the digital ecosystem.
Social media is only going to grow, improve and evolve, so brands need to grow, improve and evolve with them. In today’s virtual world, very few businesses can still make a splash without a well-managed social strategy that takes advantage of the unique tools and capabilities available via social media platforms. So, start with one of the strategies above, test the waters and set sail — the sales will speak for themselves.
Forbes Agency Council is an invitation-only community for executives in successful public relations, media strategy, creative and advertising agencies.
Do I qualify?
SOCIAL
Walmart says it has stopped advertising on Elon Musk’s X platform

Walmart said Friday that it is scaling back its advertising on X, the social media company formerly known as Twitter, because “we’ve found some other platforms better for reaching our customers.”
Walmart’s decision has been in the works for a while, according to a person familiar with the move. Yet it comes as X faces an advertiser exodus following billionaire owner Elon Musk’s support for an antisemitic post on the platform.
The retailer spends about $2.7 billion on advertising each year, according to MarketingDive. In an email to CBS MoneyWatch, X’s head of operations, Joe Benarroch, said Walmart still has a large presence on X. He added that the company stopped advertising on X in October, “so this is not a recent pausing.”
“Walmart has a wonderful community of more than a million people on X, and with a half a billion people on X, every year the platform experiences 15 billion impressions about the holidays alone with more than 50% of X users doing most or all of their shopping online,” Benarroch said.
Musk struck a defiant pose earlier this week at the New York Times’ Dealbook Summit, where he cursed out advertisers that had distanced themselves from X, telling them to “go f— yourself.” He also complained that companies are trying to “blackmail me with advertising” by cutting off their spending with the platform, and cautioned that the loss of big advertisers could “kill” X.
“And the whole world will know that those advertisers killed the company,” Musk added.
Dozens of advertisers — including players such as Apple, Coca Cola and Disney — have bailed on X since Musk tweeted that a post on the platform that claimed Jews fomented hatred against White people, echoing antisemitic stereotypes, was “the actual truth.”
Advertisers generally shy away from placing their brands and marketing messages next to controversial material, for fear that their image with consumers could get tarnished by incendiary content.
The loss of major advertisers could deprive X of up to $75 million in revenue, according to a New York Times report.
Musk said Wednesday his support of the antisemitic post was “one of the most foolish” he’d ever posted on X.
“I am quite sorry,” he said, adding “I should in retrospect not have replied to that particular post.”
SOCIAL
US Judge Blocks Montana’s Effort to Ban TikTok

TikTok has won another reprieve in the U.S., with a district judge blocking Montana’s effort to ban the app for all users in the state.
Back in May, Montana Governor Greg Gianforte signed legislation to ban TikTok outright from operating in the state, in order to protect residents from alleged intelligence gathering by China. There’s no definitive evidence that TikTok is, or has participated in such, but Gianforte opted to move to a full ban, going further than the government device bans issued in other regions.
As explained by Gianforte at the time:
“The Chinese Communist Party using TikTok to spy on Americans, violate their privacy, and collect their personal, private, and sensitive information is well-documented. Today, Montana takes the most decisive action of any state to protect Montanans’ private data and sensitive personal information from being harvested by the Chinese Communist Party.”
In response, a collection of TikTok users challenged the proposed ban, arguing that it violated their first amendment rights, which led to this latest court challenge, and District Court Judge Donald Molloy’s decision to stop Montana’s ban effort.
Montana’s TikTok ban had been set to go into effect on Jan. 1, 2024.
In issuing a preliminary injunction to stop Montana from imposing a full ban on the app, Molloy said that Montana’s legislation does indeed violate the Constitution and “oversteps state power.”
Molloy’s judgment is primarily centered on the fact that Montana has essentially sought to exercise foreign policy authority in enacting a TikTok ban, which is only enforceable by federal authorities. Molloy also noted that there was a “pervasive undertone of anti-Chinese sentiment” within Montana’s proposed legislation.
TikTok has welcomed the ruling, issuing a brief statement in response:
We are pleased the judge rejected this unconstitutional law and hundreds of thousands of Montanans can continue to express themselves, earn a living, and find community on TikTok.
— TikTok Policy (@TikTokPolicy) December 1, 2023
Montana attorney general, meanwhile, has said that it’s considering next steps to advance its proposed TikTok ban.
The news is a win for TikTok, though the Biden Administration is still weighing a full TikTok ban in the U.S., which may still happen, even though the process has been delayed by legal and legislative challenges.
As I’ve noted previously, my sense here would be that TikTok won’t be banned in the U.S. unless there’s a significant shift in U.S.-China relations, and that relationship is always somewhat tense, and volatile to a degree.
If the U.S. government has new reason to be concerned, it may well move to ban the app. But doing so would be a significant step, and would prompt further response from the C.C.P.
Which is why I suspect that the U.S. government won’t act, unless it feels that it has to. And right now, there’s no clear impetus to implement a ban, and stop a Chinese-owned company from operating in the region, purely because of its origin.
Which is the real crux of the issue here. A TikTok ban is not just banning a social media company, it’s blocking cross-border commerce, because the company is owned by China, which will remain the logic unless clear evidence arises that TikTok has been used as a vector for gathering information on U.S. citizens.
Banning a Chinese-owned app because it is Chinese-owned is a statement, beyond concerns about a social app, and the U.S. is right to tread carefully in considering how such a move might impact other industries.
So right now, TikTok is not going to be banned, in Montana, or anywhere else in the U.S. But that could still change, very quickly.
SOCIAL
EU wants to know how Meta tackles child sex abuse

The investigation is the first step in procedures launched under the EU’s new online content law known as the Digital Services Act – Copyright AFP Kirill KUDRYAVTSEV
The EU on Friday demanded Instagram-owner Meta provide more information about measures taken by the company to address child sexual abuse online.
The request for information focuses on Meta’s risk assessment and mitigation measures “linked to the protection of minors, including regarding the circulation of self-generated child sexual abuse material (SG-CSAM) on Instagram”, the European Commission said.
Meta must also give information about “Instagram’s recommender system and amplification of potentially harmful content”, it added.
The investigation is the first step in procedures launched under the EU’s Digital Services Act (DSA), but does not itself constitute an indication of legal violations or a move towards punishment.
Meta must respond by December 22.
A report by Stanford University and the Wall Street Journal in June this year said Instagram is the main platform used by paedophile networks to promote and sell content showing child sexual abuse.
Meta at the time said it worked “aggressively” to fight child exploitation.
The commission has already started a series of investigations against large digital platforms seeking information about how they are complying with the DSA.
It has sought more information from Meta in October about the spread of disinformation as well as a request for information last month about how the company protects children online.
The DSA is part of the European Union’s powerful regulatory armoury to bring big tech to heel, and requires digital giants take more aggressive action to counter the spread of illegal and harmful content as well as disinformation.
Platforms face fines that can go up to six percent of global turnover for violations.
-
SEARCHENGINES6 days ago
Google Merchant Center Automatically Creating Promotions
-
SEARCHENGINES7 days ago
Google Bug Sends Notice To Some Advertisers That Their Ad Accounts Were Suspended
-
SEO5 days ago
Google Discusses Fixing 404 Errors From Inbound Links
-
MARKETING6 days ago
3 Questions About AI in Content: What? So What? Now What?
-
SOCIAL2 days ago
Musk regrets controversial post but won’t bow to advertiser ‘blackmail’
-
SEO6 days ago
Is Alt Text A Ranking Factor For Google Image Search?
-
SEARCHENGINES5 days ago
Google Search Console Was Down Today
-
MARKETING5 days ago
10 Advanced Tips for Crafting Engaging Social Content Strategies