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How Will Twitter Change Under a New CEO?

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Twitter Launches Test of Ad Targeting Based Specifically on Search Queries in the App

So how will Twitter change under a new CEO? And can it change, given that Elon Musk has cut over 80% of Twitter’s staff since he took over in October?

It’s too early to tell exactly what may come next for the platform – and it’s worth noting that with Musk remaining as both executive chair and CTO, there’s unlikely to be a significant deviation away from his original plans for the app. But still, a new chief will be a major change, and based on who’s reportedly been tapped for the role, there are some pretty strong indicators as to what’s likely coming next.

According to The Wall Street Journal, NBCUniversal’s current head of advertising Linda Yaccarino is the person that’s set to take over as CEO of the app, with Musk stepping down in six weeks to make room for the new chief.

(UPDATE: Musk has now confirmed Yaccarino’s appointment as Twtter CEO.)

Yaccarino has worked at NBCUniversal for over a decade, and has been instrumental in building the platform’s ad business, and in particular, creating its ad-supported streaming service Peacock.

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This is likely the key consideration in a Twitter context. As Elon Musk has noted repeatedly, his vision for Twitter isn’t as a social media platform, as such, but he sees Twitter as more of a competitor for traditional news outlets, with the platform vying to become ‘the most accurate source of information’ about world events.

Musk has also noted that video is a primary focus for the app moving forward, in the hopes that it could eventually challenge YouTube by winning over top creators and getting them to share content exclusively to the app.

Add to this the recent announcement that Tucker Carlson will soon launch a new show exclusively on Twitter, and it seems that Musk’s looking to build his own streaming offering within the app, with a focus on exclusive programming that will ideally lure more viewers, and creators.

In this context, Yaccarino is a perfect fit, having already learned the lessons of building an ad-supported streaming service, which now has over 20 million subscribers. Peacock is still operating at a loss, but on Twitter, the outlay could theoretically be much less, as it won’t be looking to produce premium programming for the service, as such. Rather it will be more focused on providing a means for creators to make money from ad share, likely with minimal investment from Twitter itself.

So what would that mean for Twitter?

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A lot more video, a lot more exclusive content, and a bigger push to frame the app as the best place to be for the latest news coverage.

I suspect, at some stage, the plan would be to make video a more central element of the UI in order to highlight its growing slate of programs, with Musk positioning Twitter not as a subsidiary to traditional outlets, but as a genuine alternative.

In essence, Twitter would no longer be the place for highlights, but for full programs within itself – which, it’s also worth noting, Twitter has tried before, with a focus, in particular, on sports content and niche audience programming.

Back in 2016, Twitter signed exclusive contracts with the MLB, NFL and NBA, among others, to broadcast games direct in the app, as part of a larger effort to connect the rise in live TV tweeting with the source material.

Twitter also came up with several concepts for a combined viewing/tweeting experience.

None of these initiatives saw significant take-up, and Twitter eventually scaled back its live-streaming efforts and re-aligned itself around its core use case instead.

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But that was a long time ago, and a lot has changed in the streaming landscape since.

Could now be a better time to take a bigger leap into exclusive programming, and match up user interest in live tweeting TV shows with the content itself?

It does seem like this is the direction Twitter is heading – and again, with Musk viewing Twitter as a competitor to TV, not other social apps, that would be the logical extension of that push.

Maybe, then, the new Tucker Carlson show is just the beginning, with Yaccarino being tasked with luring more well-known identities over to the app, in order to build its slate, and establish new monetization pathways through the same.

Will that bring advertisers back to the platform?

Musk himself recently noted that Twitter’s ad revenue is down 50% since he took over at the app, amid concerns around the reinstatement of previously banned users, and other changes in approach.

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Elon had seemingly hoped that he’d be able to make subscriptions a bigger element of Twitter’s overall revenue pie, thereby reducing its reliance on ad dollars, and subsequently, its need to bow to advertiser demands. But based on the latest data on Twitter Blue subscriptions (currently 0.3% of Twitter users), that’s not going to happen, which may be why he now needs a new CEO to shift perception around this element.

It seems that video will become the next big focus as a result, and if Twitter can win over some more big-name broadcasters and creators – like, say, Elon’s pal Mr. Beast – maybe that could be a more viable pathway for establishing a stronger foundation for platform growth.



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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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