SOCIAL
Meta Outlines Measures to Protect Users from Abuse During the World Cup

With the 2022 World Cup set to kick-off next week, Meta’s looking to get ahead of potential misuse, by outlining the various tools that it has in place to protect players from attacks in its apps, while it’s also issued a warning to those using its platforms that abusive behavior will not be tolerated.
This comes after England’s loss in the Euro 2020 final, which resulted in several English players being targeted, largely via Instagram DMs, with racial abuse.
The incident sparked international condemnation, and prompted Meta, and other platforms, to implement a range of new tools to offer more protection for users from DM attacks.
Now, Meta’s looking to reiterate these tools to help players, and fans, as we head into the World Cup frenzy.
As per Meta:
“We have clear rules against bullying, violent threats and hate speech — and we don’t want it on our apps. As well as responding to reports from our community, outside of private messages we also use technology to proactively look for content that might break these rules. Where our technology thinks a piece of content may be violating it will take action, whether that’s sending it to our teams for review or – if it’s really confident – deleting it automatically.”
Meta says that this type of proactive enforcement has had a big impact, with more than 17 million examples of hate speech removed from its apps between April and June this year, and more than 90% of that taken down before anybody reported it.
To further assist, Meta has outlined its updated range of IG protection and control tools, including the capacity to turn off DM requests completely, and choose who can/can’t comment on your posts.
There’s also Instagram’s ‘Hidden Words’ option, which enables users to filter out comments, Story replies and DM requests that contain potentially offensive words, phrases and emojis (moving them to a separate folder).
“Since launching Hidden Words last year, more than one in five people with more than 10,000 followers have turned it on. We’re also testing turning it on by default for people with creator accounts, which includes many footballers playing in the World Cup.”
Instagram also has its new ‘Limits’ feature, which hides comments and DM requests from people who don’t follow you or who only followed you recently.
“Limits is particularly useful for public figures who experience sudden spikes of comments and DMs – after a football game, for example – as our research shows that most negativity towards them comes from non-followers or recent followers. When we detect that someone may be experiencing a rush of comments or DM requests, we’ll prompt them to turn on Limits.”

Finally, Instagram also has comment detection, which will prompt users that are trying to post a comment that might be offensive.

“In a given week, people edit or delete their comment 50% of the time after seeing these warnings. We also recently introduced new nudges that encourage people to pause and rethink before replying to a potentially offensive comment. These nudges are live now for people whose apps are set to English, Portuguese, Spanish, French, Chinese or Arabic.”
In combination, these features should help Instagram users avoid the same types of abuse that some have experienced in the past, while also limiting overall negative behavior, and improving the user experience.
These are important steps, and it’s also crucially important that Instagram, and all social apps, step up and note unacceptable behavior, especially in high-profile instances, where young sports stars can easily be overwhelmed by negativity.
The World Cup is an extremely passionate event, which can bring out the best and worst – and as such, it’s good to see Meta taking proactive steps to warn users on its rules and systems.
SOCIAL
TikTok’s Future Remains Under a Cloud After CEO’s Appearance Before Congress

So how did TikTok CEO Shou Zi Chew’s appearance before the House Committee on Energy and Commerce go today?
Well, it’s hard to say – amid the regular smattering of accusations framed as questions, and vague queries that seemed to misunderstand how the internet itself works, Chew mostly seemed to provide carefully worded answers, while fending off anything too difficult by saying that he’d look into it.
In a crucial hearing, which could decide the future of the app in the US, Chew provided a passionate defense of the platform, and sought to address US regulatory concerns, with the key issue being the potential of American user data being shared with the Chinese Government.
Chew sought to dispel this notion, while TikTok also posted a public statement on this:
4/ TikTok will remain a platform for free expression and will not be manipulated by any government.
— TikTokComms (@TikTokComms) March 23, 2023
Chew was pressed on various aspects, relating to TikTok’s past actions on censorship (i.e. whether it censors content critical of the CCP), its accessing of US user data to track journalists, it’s algorithm, youth safety aspects, and more.
For the most part, Chew was able to navigate the various questions without making any definitive commitments. But at the same time, his appearance, by various accounts, wasn’t overly assuring, or convincing, in regards to winning over US senators.
In particular, when pressed on whether ByteDance employees have spied on US citizens in the past, Chew deferred, saying that ‘I don’t think spying is the right way to describe it’. Chew also questioned the track record of American companies on user data, when asked about a potential divestment from ByteDance – which seems like a fair comparison, but is unlikely to resonate with US officials.
But the key statement of Chew’s appearance was this:
“The bottom line is this – American data is stored on American soil by an American company overseen by American personnel.”
This was from Chew’s pre-prepared testimony, in which Chew explained that ‘Project Texas’, TikTok’s multi-billion dollar plan to separate US user data from its Chinese parent company, will secure US user data in the US, making it entirely inaccessible to China-based staff.
TikTok’s hope is that this effort will be enough to assure US regulators that American users are safe.
But then again, when pressed on another key point, as to whether TikTok would ever consider selling user data, Chew refused to provide a firm commitment, noting, instead, that he would seek further clarification before providing an answer.
At the end of this, it still remains difficult to determine where TikTok is placed, in regards to the possibility of a full ban in the US. Even worse, the Chinese Government has once again shared its opposition to the forced sell-off of the app, which means that if TikTok is banned by the US Government, a sell-off into local hands may not be an option.
Which, once again, underlines the fact that TikTok’s future hinges on how US politicians perceive Chew’s testimony.
Was he convincing enough in his explanations? Has TikTok done enough to assure policymakers of its intentions? Will Project Texas be enough to demonstrate separation of access within parent company ByteDance?
Really, the next steps are likely out of Chew’s hands either way, as it still feels like the rising tensions between the US and China will be the key determinate. Last month’s spy balloon incident raised the hackles of those concerned about Chinese interference, weighing further against TikTok, while this week’s meeting between Chinese President Xi Jinping and Vladimir Putin has further stoked concerns.
In this respect, it feels like TikTok is caught in the middle amidst a much broader disagreement between the two nations, and it another incident of this type could end up being the thing that makes or breaks TikTok in the US.
Any further indication of Chinese defiance, specifically against the US, could force the White House to act. So while Chew may have done his best, maybe there’s nothing he could do within the broader context.
SOCIAL
Persuading Anyone Is as Simple as this Technique Proven by a Leading Psychologist. It Comes Down to 4 Simple Words

You can read this article to find out — but, of course, it’s your choice. Much of what we do in life is an act of persuasion. As a father to two small children, I can tell you that at any moment in my day-to-day life, I am trying (usually failing) to convince the two little ones to do something: …
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SOCIAL
Snapchat Provides Posting Tips on How to Maximize Your Platform Presence

Looking to build your organic presence on Snapchat, and maximize your reach and resonance with Snap users?
This might help – this week, Insider got hold of a pitch deck that Snap has been sending to users that have been selected for its ‘Snap Stars’ influencer promotion program.
Snap Stars, as Snapchat describes, are:
“…public figures or creators who bring some of the best and most entertaining content to Snapchat. Through their unique perspectives, Snap Stars give their audiences unprecedented access into a diverse and global set of interests, including the arts, beauty, news, gaming, music and more.”
By joining the program, Snap Stars are eligible to have their content featured across the app, and once creators are accepted into the program, Snapchat provides them with a range of notes on how to make more effective, app-specific images and clips.
As per Insider, those tips include:
- Focusing on ‘day in the life experiences’ by posting 20 to 50 Snap stories a day, so that subscribers are engaged for longer
- Posting directly to the Snap Map, a feature that allows Snapchat users to see each other’s location, so that users who aren’t subscribed can easily discover your content
- Making a strong ‘tile’ on your feed, which is the most recent Snapchat photo or video taken
- Captivating viewers in the first one to three snaps so they watch the whole story
- Encouraging non-subscribers to subscribe a few times a week, and subscribers to turn on story notifications
- Using captions, since a lot of people watch stories with sound off
- Balancing commercial content with authentic personal content
So, that’s a lot – 20 to 50 Snaps every day is a big commitment, and it’s likely going to be hard for most people or businesses to provide consistently entertaining content at that scale.
But as with all social platforms, maintaining consistency, and building presence is important, and showing up is a big part of that. As such, it’s not surprising that Snap’s pushing regular posting. But even then, it’s a lot.
And do people really like that ‘day in the life’ stuff – like ‘Going to the shops’, ‘At the shops’, etc.?
I’ve seen many wannabe Snapchat do this, and it feels like overkill – but I guess, if you’re entertaining, and you know the platform, that could help to further ingratiate your profile with your audience.
Posting direct to the Snap Map is another interesting tip, which could help to improve discovery, while managing how your profile appears in the app is another opportunity to get attention.
Most of the tips here are pretty straightforward, and what you’ve likely read before. But the output rate that Snap recommends is significant.
Then again, this is for users that Snap wants to turn into platform-specific influencers, so it may not relate to people not in that category. Still, some interesting food for thought.
Time to start Snapping your every activity throughout the day.
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